Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10349254August 13, 2010
POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER UNLIMITED. WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION VIOLENTLY SLIPPED OUT OF FIRST GEAR. IMMEDIATELY, THE CONTACT SHIFTED INTO THE SECOND GEAR RANGE, AND RESUMED NORMALLY. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING ON A RESPONSE FROM THE DEALER REGARDING THE FAILURE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348940August 12, 2010
STEERING, SUSPENSION
"DEATH WOBBLE" 2007 JEEP WRANGLER 4-DOOR: UNABLE TO DRIVE VEHICLE DUE TO VIOLENT SHAKING STARTING AT 50 MPH REGARDLESS OF ROAD CONDITIONS, BUMPS OR POTHOLES. JEEP SERVICED AT 35,000: STEERING DAMPER AND LEFT SIDE BALL JOINTS REPLACED (UNDER WARRANTY). PROBLEM SOLVED FOR THE TIME BEING. AT 60,000 (NO LONGER UNDER WARRANTY) WE HAVE THE SAME PROBLEM, VIOLENT SHAKING BETWEEN 50-60 MPH. LOOKS AND FEELS LIKE THE FRONT WHEELS ARE FALLING OFF. IT IS INCREDIBLY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349094August 12, 2010
ELECTRICAL SYSTEM
IGNITION LINKAGE ROD (IGNITION TO SWITCH) ON 2004 JEEP WRANGLER UNLIMITED & JEEP LIBERTY IS POORLY MADE OF WEAK POT METAL MATERIAL AND IS EASILY BROKEN. KEY WILL TURN TO ON POSITION (SOMETIMES) BUT CAN NOT ENGAGE SWITCH. LINKAGE ROD NEEDS TO BE MADE OF STRONGER MATERIAL OR BE MADE SLIGHTLY THICKER (WHICH WOULD ALSO REQUIRE A REDESIGN OF THE SWITCH'S RECEIVER HOLE) TO BE ABLE TO HANDLE THE STRAIN OF TURNING THE IGNITION SWITCH. PART IS ALSO HOUSED BEHIND A REMOVABLE HOUSING AND IS MADE TO BE SERVICED (SHOWING THAT THE MANUFACTURER EXPECTED WARE) BUT PART IS NOT AVAILABLE FOR PURCHASE. THE ENTIRE STEERING COLUMN MUST BE REPLACED AT A DEALERSHIP AT AN EXPECTED COST OF $400-$600. THIS IS ONLY ONE SMALL PART THAT SHOULD COST AT MOST AROUND $20 AND IS MADE TO BE REPLACED WHEN THE INEVITABLE BREAKAGE OCCURS. DESPITE THE FREQUENCY OF THIS PROBLEM THE DEALERS SERVICE CENTER STILL CLAIM THAT THIS IS THE FIRST TIME THEY HAVE EVER HEARD OF SUCH A PROBLEM WHILE THE MAN IN THE PARTS DEPARTMENT WAS FAMILIAR ENOUGH WITH IT HE IDENTIFIED THE BROKEN PART BEFORE I COULD TELL HIM MYSELF WHAT IT WAS. HE EVEN ASKED IF I WAS THE SAME GUY THAT HAD BEEN IN LAST WEEK WITH THE SAME COMPLAINT, WHICH I AM NOT. FIRST TIME REPORTING A FAULTY PART, MY SITUATION ALONG WITH HUNDREDS OF REPORTS I HAVE READ ONLINE HAS CONVINCED ME THIS IS WORTHY OF A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349128August 12, 2010
FUEL SYSTEM, GASOLINE
GAS GUSHES OUT OF THE FILLER AFTER THE PUMP SHUTS OFF. TRIED DIFFERENT ANGLES AND DEPTHS IT IS INSERTED BUT IT HAPPENS WHEN IT SHUTS OFF AND MAKES A MESS ON THE VEHICLE AND THE GROUND. THIS HAPPENS EVERY TIME I FILL UP THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348827August 11, 2010
FUEL SYSTEM, GASOLINE
EACH TIME I FILL UP MY 2007 JEEP WRANGLER FUEL OVERFLOWS FROM THE FILLER TUBE ALL OVER MY JEEP AND THE GROUND. I THOUGHT I WAS DOING SOMETHING WRONG SO I STOPPED USING THE CLIP THAT ALLOWS THE FUEL TO FLOW WITHOUT HOLDING THE HANDLE - THIS DID NOTHING BUT GET FUEL ALL OVER ME AS WELL AS THE JEEP AND LEAVE A LARGE PUDDLE ON THE GROUND. I CHECKED WITH SOME FRIENDS WHO OWN JEEPS AS WELL AS JEEP BLOGS AND AS IT TURNS OUT MANY JEEP WRANGLER OWNERS HAVE THE SAME PROBLEM - SEEMS LIKE A DESIGN FLAW VERSUS USER ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348842August 11, 2010
FUEL SYSTEM, GASOLINE
2009 JEEP WRANGLER 2 DOOR RUBICON W/ 6 SPEED MANUAL TRANSMISSION. DECELERATION PROBLEM. VEHICLE WILL ACCELERATE SPORADICALLY WHEN DESCENDING LONG STEEP GRADES FORCING DRIVER TO RIDE BRAKES TO KEEP UNDER CONTROL. THIS OCCURS WHEN VEHICLE APPROACHES APPROXIMATELY 2000 RPM. IT FEELS LIKE JUST A SLIGHT ACCELERATION, HOWEVER, IT'S ENOUGH TO PUT THE VEHICLE INTO A COASTING SITUATION WITH NO ENGINE BRAKING WHATSOEVER. THIS ALSO OCCURS WHEN SLOWING FOR A STOP SIGN. ACCELERATOR PEDAL IS COMPLETELY RELEASED AND THE VEHICLE JUST GOES INTO A COAST. THIS SITUATION COULD LEAD TO BRAKE FADE ON A LONG STEEP GRADE AND ACCELERATED BRAKE WEAR. I'VE HAD NO SATISFACTION AT DEALER. ALL I WAS TOLD IS THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348206August 9, 2010
VISIBILITY
I HAVE OWNED THE VEHICLE FOR 7 MONTHS. I HAVE HAD TO REPLACE THE WINDSHIELD SEVERAL TIMES DUE TO CRACKS. THE WINDSHIELDS ARE SPACED TO THIN AND ARE WEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348298August 9, 2010
FUEL SYSTEM, GASOLINE
2007 JEEP WRANGLER JK - 2 DOOR X - FUEL OVERFLOW ISSUE - WHEN FUELING VEHICLE, FUEL SPILLS OUT OF FUEL FILLER PRIOR TO STOPPING. APPROX. 1 PINT OF FUEL POURS OUTSIDE OF FUEL SYSTEM AND ONTO GROUND. THIS POSES A HIGH RISK OF FIRE AND ACCIDENT. RECURRING INCIDENT EVERY TIME VEHICLE IS FILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348365August 9, 2010
FUEL SYSTEM, GASOLINE
MY 2005 JEEP WRANGLER SPILLS GAS FROM THE FILL PIPE EVERYTIME IT IS FILLED UP. IM NOT TOPPING IT OFF. IT DOES THIS EVERYTIME FROM THE FIRST SHUTOFF. ITS NOT THE NOZZLE AS THIS HAPPENS AT ALL DIFFERENT GAS STATIONS. I FOUND ON JEEP FORUM THIS SEEMS TO BE A COMMON PROBLEM WITH ALL WRANGLERS. THIS CAN BE A SAFETY CONCERN AS A FIRE COULD HAPPEN OR SKIN IRRITATION CAN OCCUR AS SOMETIMES I GET SPLASHED WITH FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348041August 8, 2010
FUEL SYSTEM, GASOLINE
I HAVE A 2010 JEEP WRANGLER RUBICON TWO DOOR, AND EACH TIME I FILL IT UP WITH GAS, IT OVERFLOWS DOWN THE SIDE OF THE JEEP. THIS HAPPENS EACH TIME I RE-FILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348056August 8, 2010
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP WITH GAS THE GAS WILL OVERFLOW FROM THE FILL HOLE. I WOULD ESTIMATE ABOUT 2 CUPS OF GAS SPILLS BEFORE THE GAS SHUTS OFF. IT IS A HUGE SAFETY ISSUE AND HORRIBLE FOR THE ENVIRONMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347970August 7, 2010
PARKING BRAKE, EQUIPMENT ADAPTIVE/MOBILITY
I PURCHASED A 2008 JEEP WRANGLER 4X4 4DOOR. WAS GOING TO PUT NEW BRAKE PADS ON THE VEHICLE AND TRIED TO USE THE FACTORY SUPPLIED JACK, THE JEEP WAS ON PRETTY LEVEL GROUND BUT THE JACK WAS UNABLE TO LIFT THE JEEP HIGH ENOUGH TO TAKE THE TIRE OFF SAFELY. THE JACK WAS IN SUCH A HIGH POSITION THAT THE VEHICLE WOULDBE TO UNSTABLE TO CONTINUE MAKING THIS A VERY DANGEROUS SITUATION WAITING FOR A ACCENT TO HAPPEN. I NOW CARRY TWO PIECES OF A 4X4 IN CASE I HAVE A FLAT THAT I MAY NEED TO CHANGE. I BELIEVE THAT JEEP NEEDS TO ADDRESS THIS AS A SAFETY ISSUE AND ISSUE OUT NEW JACKS THAT ARE ABLE TO HAVE THE CLEARANCE NEEDED ALONG WITH STABILITY. ALL 4 DOOR JEEPS ARE THE SAME SINCE HEY CAME OUT AS A NEW MODEL IN 2007 SO THIS WOULD BE FROM 2007 TO 2011. THE JEEP COME WITH SEVERAL TIRE SIZES MINE HAD 20INCH TIRES ON THEM BUT I HAD THEM TAKEN OFF AND CHANGED TO A 18INCH TIRE THEY ALSO COME IN A 17 AND 16 INCH BUT NO MATTER WHAT SIZE IS PUT ON AT THE DEALER EITHER STOCK OR AS A DEALER OPTION THE JACK SYSTEM SHOULD BE THE CORRECT SIZE TO HANDLE THE USE AND FOR WHAT THE USE IS FOR SAFELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347597August 6, 2010
FUEL SYSTEM, GASOLINE
EVERYTIME I FILL MY GAS TANK UP, GAS EXPLODES OUT OF THE FILLER. IF THIS ISN'T A SAFETY ISSUE THAN I DON'T KNOW WHAT IS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347813August 6, 2010
STEERING, SERVICE BRAKES, HYDRAULIC
2006 JEEP WRANGLER SPORT BRAKE ROTORS: WARPED AT 6K MILES, TURNED BY DEALER, 8K MILES, ROTORS REPLACED, 15K ROTORS TURNED BY INDEPENDENT SHOP, 20K ROTORS REPLACED - AND DIAGNOSTICS SHOP FOUND THAT THE PROPORTIONAL VALVE WAS NOT SET PROPERLY, LEAVING FRONT BRAKES TO DO 75 PERCENT OF STOPPING, CAUSING EXCESSIVE HEAT/WARP. THIS PROBLEM CAUSED VIOLENT SHAKING OF JEEP DURING SLOW DOWN - I NEARLY LOST CONTROL ON MANY OCCASIONS - VERY VERY DANGEROUS. NOW I'M HAVING TROUBLE WITH THE DEATH WOBBLE - STEERING IS DANGEROUS AT 52 MPH LOSS OF CONTROL. THIS VEHICLE HAS 25,700 MILES ON IT. DON'T BUY JEEP, DON'T BUY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347392August 5, 2010
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, THE FUEL TANK OVERFLOWED AND GASOLINE BEGAN TO SPEW OUT FROM THE TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 41,500. UPDATED 11/03/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347687August 5, 2010
POWER TRAIN:CLUTCH ASSEMBLY
2006 JEEP WRANGLER. CONSUMER STATES CLUTCH PEDAL SNAPPED. THE CONSUMER STATED WHEN HE ATTEMPTED TO START THE VEHICLE, THE CLUTCH SNAPPED AND DANGLED. THE CLUTCH HYDRAULIC UNIT ACTUATING ROD HAD SNAPPED IN TWO. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE CONSUMER STATED THE DEALER CONTACTED HIM AND STATED THE RECALL WAS PERFORMED IN AUGUST 2006. THE CONSUMER STATED HE FORGOT THE RECALL HAD ALREADY BEEN PERFORMED. BUT APPARENTLY, THE CLUTCH HYDRAULIC UNIT THAT WAS INSTALLED UNDER THE RECALL IS ALSO DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347446August 5, 2010
FUEL SYSTEM, GASOLINE
OVER FLOWING FUEL FILLER TUBE WHEN PUTTING IN GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347476August 5, 2010
FUEL SYSTEM, GASOLINE
1. FUELING THE VEHICLE. 2. WHEN FUELLING MY 2006 JEEP WRANGLER UNLIMITED, GASOLINE WILL ABRUPTLY BACKFLOW OUT OF THE FILLER NECK AND SPRAY ALL OVER AS THE TANK GETS CLOSE TO BEING FULL. IT HAPPENS SO QUICKLY AND VIOLENTLY THAT THE AUTO SHUTOFF ON THE GAS HOSE DOES NOT STOP IT. THIS WILL HAPPEN ANY TIME I ATTEMPT TO FILL THE TANK TO FULL. CONSEQUENCES: AS A RESULT, I HAVE HAD GASOLINE SPRAYED ALL OVER ME NUMEROUS TIMES INCLUDING GETTING IT IN MY EYES. ALSO, GASOLINE GETS ALL OVER THE SIDE OF THE VEHICLE AND LEAVES PUDDLES OF GAS ON THE GROUND CREATING A FIRE HAZARD. I MUST STOP FUELLING BEFORE THE TANK IS FULL TO PREVENT THIS FROM HAPPENING. OVERALL THIS IS A LIFE SAFETY HAZARD AND I FEEL IT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347241August 4, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. WHILE DRIVING AT 65 MPH THE VEHICLE SUDDENLY ACCELERATED TO 90 MPH. THE CONTACT APPLIED EXTREME PRESSURE TO THE BRAKES AS THE VEHICLE BEGAN TO DECREASE IN SPEED. THERE WAS AN UNUSUALLY HIGH INCREASE IN ENGINE RPMS AND THE CONTACT SHUT OFF THE ENGINE. THE ENGINE CONTINUED TO IDLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347243August 4, 2010
STRUCTURE:BODY
WATER LEAK: I PURCHASED A 2007 JEEP WRANGLER X UNLIMITED ON 06-26-10. ON 06-28-10 I WAS (OUT OF TOWN OF VACATION) DRIVING IN A RAIN STORM WHEN I NOTICED TO CARPETING IN THE BACK PASSENGER FLOOR BOARD WAS WET. I HAVE BEEN ABLE TO DETERMINE THAT THE WATER IS LEAKING FROM THE TOP OF THE VEHICLE RUNNING DOWN THE FRAME BETWEEN THE FRONT AND BACK DOORS ONTO THE FLOOR BOARD. UPON RETURNING HOME FROM VACATION I CONTACTED NUMBER 1 AUTO FROM WHERE I HAD PURCHASED THE VEHICLE. I ADVISED THE SALESMAN OF THE WET CARPET AND A NON-FUNCTIONING CD PLAYER. AT THAT TIME HE SAID THEY WOULD FIX IT I JUST NEEDED TO MAKE AN APPOINTMENT WITH THE MECHANIC. I HAVE HAD THE JEEP BACK 3 TIMES NOW FOR CONTINUE WATER IN THE REAR FLOOR BOARDS OF THE JEEP AFTER BEING IN RAIN. LAST NIGH (08-03-10)T, AFTER YET ANOTHER RAIN STORM, I REMOVED 2 QUARTS OF WATER FROM THE REAR DRIVERSIDE AND PASSENGER SIDE FLOOR BOARDS. TODAY (08-04-10) I CONTACTED THE CHRYSLER CORPORATION WHO SAID, "IT'S OUT OF WARRANTY, IT'S UP TO YOU AS TO HOW YOU WANT TO PERCEIVE IT." I ADVISED THE CUSTOMER SERVICE REPRESENTATIVE THAT I HAVE RESEARCHED THIS PROBLEM AND HAVE FOUND THAT THERE HAS BEEN A MULTITUDE OF THE SAME COMPLAINTS REGARDING THE 2007 MODEL JEEP WRANGLER BOTH HARD AND SOFT TOPS AND THERE ARE NUMEROUS OCCASIONS POSTED WHERE CHRYSLER HAD OFFERED TO BUY THE JEEP BACK OR REPLACE WITH A DIFFERENT CHRYSLER VEHICLE AS LONG AS IT WAS NOT ANOTHER JEEP WRANGLER. THE CUSTOMER SERVICE REPRESENTATIVE REPLIED, "I'VE NEVER HEARD OF SUCH A PROBLEM." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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