Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10438117December 2, 2011
STEERING
WAS APPROACHING A STOP SIGN WHICH WAS ON A HILL WHEN SUDDENLY I LOST TOTAL CONTROL OF THE VEHICLE WHICH CRASHED INTO A BRICK WALL. THE VEHICLE DID NOT JUST VENTURE OFF THE SIDE OF THE ROAD IT ACTUALLY ENDED UP LOOKING AS THOUGH I MADE A SHARP RIGHT TURN. A STATE TROOPER REPORTED TO ME THAT IT LOOKED AS IF THE TIEROD HAD BROKEN CAUSING THE STEERING TO GO OUT WHICH IN TURN FORCED THE CRASH. MY CONCERN IS, AS WELL AS OTHER 2011 JEEP WRANGLERS, IS WHETHER OR NOT MY JEEP MAY HAVE HAD THE SAME ISSUES AS THE ONES WHICH AT THIS POINT HAVE BEEN RECALLED. THERE IS NO EXPLANATION FOR THIS ACCIDENT WHATSOEVER ON MY PART. I HAVE TO GO TO COURT IN JANUARY AND SURE WOULD LIKE SOME ANSWERS. CHRYSLER SAYS THE VEHICLE COULD VERY WELL BE RECALLED AT A LATER DATE HOWEVER, I FEEL A NEED TO PROTECT ANOTHER FROM A SIMILAR ACCIDENT. I STRONGLY FEEL THIS WAS A MALFUNCTION IN THE VEHICLE. HTTP://WWW.AUTOBLOG.COM/2011/03/07/2010-2011-JEEP-WRANGLER-RECALLED-OVER-POSSIBLE-DRIVETRAIN-PROBLE/. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10438129December 2, 2011
STEERING
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ATTEMPTING TO DOWNSHIFT WHILE DRIVING 25 MPH UPHILL, THE CONTACT LOST CONTROL AND CRASHED INTO A WALL. THE CONTACT SUSTAINED INJURIES TO THE NOSE. THE POLICE WERE CALLED AND A POLICE REPORT WAS FILED. THE POLICE OFFICER ADVISED THAT THE FAILURE SEEMED TO HAVE BEEN CAUSED BY A FRACTURED TIE-ROD. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 6,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10437920December 1, 2011
FUEL SYSTEM, GASOLINE
GAS TANK SPILLS EVERY TIME I FILL IT UP. SQUIRTS OUT AND ONTO MY CLOTHES, GROUND, PAINT JOB AND FENDER. ME AND MANY OTHERS ARE HAVING THIS PROBLEM. RECALL!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437924December 1, 2011
STEERING, SUSPENSION
WE OWN A 2006 JEEP WRANGLER X WITH AROUND 60,000 MILES ON IT. IT STARTED A TERRIBLE WOBBLE IN THE FRONT END THAT IS CALLED "DEATH WOBBLE" I HAVE DONE MULTIPLE REPAIRS AND REPLACEMENTS OF PARTS TO NO AVAIL. I CALLED THE LOCAL CHRYSLER DEALERSHIP FOR ADVICE THEIR ANSWER WAS TO REPLACE THE STEERING STABILIZER. I STATED THAT THIS HAD ALREADY BEEN DONE THEIR RESPONSE WAS " I DON'T KNOW WHAT TO TELL YOU THEN." THIS PROBLEM OCCURS AT 50 MILES PER HOUR AND WHEN IT BEGINS THE VEHICLE MUST COME TO COMPLETE STOP TO END THE WOBBLE. THE JEEP HAS BEEN IN THE SHOP MULTIPLE TIMES FOR THIS PROBLEM AND NO FIX HAS BEEN FOUND. I HAVE ROTATED THE TIRES TWICE AND THAT WORKS FOR ABOUT A WEEK AND THE PROBLEM RETURNS. THE TIRES HAVE BEEN REBALANCED TWICE ALSO. I HAVE REPLACED ALL THE SHOCKS, THE STEERING STABILIZER, AND IT HAS BEEN REALIGNED TWO TIMES. THIS IS A MAJOR PROBLEM FOR MANY PEOPLE AS CAN BE SEEN IF "DEATH WOBBLE" IS SEARCHED ON GOOGLE. THERE IS NO KNOWN REPAIR FOR THIS PROBLEM AND CHRYSLER CONTINUES TO IGNORE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437925December 1, 2011
FUEL SYSTEM, GASOLINE
WHEN I FILL MY 05 WRANGLER IT OVERFLOWS BEFORE PUMP SHUTS OFF,THIS HAPPENS EVERYTIME I FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437956December 1, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER 2 DOOR-4X4. WHILE DRIVING APPROXIMATELY 55 MPH OVER A SMOOTH SURFACE AND RAILROAD TRACK, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND SWERVED TO THE LEFT. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE AND CONTINUE DRIVING NORMALLY. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 01/03/12*LJ UPDATED 01/11/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437951December 1, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT UPON SHIFTING INTO DRIVE, THE VEHICLE SURGED FORWARD UNTIL IT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUFFERED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WILL SEND AN INVESTIGATOR TO EXAMINE THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 54,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10437961December 1, 2011
VEHICLE SPEED CONTROL
MY JEEP WRANGLER (2DR, 4X4) WAS IN THE PARKING LOT AT WORK. WHEN I STARTED IT AND MOVED THE GEAR SHIFT FROM PARK TO DRIVE, THE VEHICLE SUDDENLY ACCELERATED VIOLENTLY. WITHIN 2 SECONDS, I WAS SLAMMING INTO THE VEHICLE IN FRONT OF ME. BY THEN I WAS JAMMING ON THE BRAKES AGAIN, BUT MY CAR STILL FELT LIKE IT WAS INCREASING IN SPEED--THROTTLE WIDE OPEN! WHEN I HIT THE CAR IN FRONT OF ME, MY JEEP PUSHED IT ABOUT 15 FEET UP OVER A CURB TIL IT FINALLY HIT ANOTHER CAR AND STOPPED. ITS BACK TIRES WERE ABOUT 10 INCHES DEEP INTO THE DIRT AND JAMMED UP AGAINST ANOTHER VEHICLE. MY JEEP WAS STILL GOING, AND CLIMBED UP ACROSS HIS HOOD AND OVER TO THE OTHER SIDE, COMING TO REST UPRIGHT. MY JEEP LEFT TIRE MARKS ON THE PAVEMENT AS I TRIED TO STOP IT. THE CAR I HIT, A 2009 VOLKSWAGEN, WAS DESTROYED--TOTALED. OVER $20,000 DAMAGE ON THAT CAR ALONE. THERE WAS OVER $7000 DAMAGE TO MY JEEP. THE 3RD VEHICLE HAD DAMAGE AS WELL. THE ENTIRE INCIDENT TOOK LESS THAN 5 SECONDS---THIS WAS CONFIRMED BY PEOPLE WHO HEARD THE SOUNDS OF THE ENGINE SCREAMING AND THE CRASH ITSELF. MY TOES AND THE BALL OF MY FOOT HURT FOR A COUPLE OF DAYS FROM JAMMING ON THE BRAKE, BUT MY JEEP DIDN'T HAVE TIME TO STOP BEFORE IT WAS HITTING THE CAR IN FRONT OF ME. THE CAR I HIT SLOWED ME DOWN, AND PROBABLY SAVED ME. I HAVE SOME MINOR WHIPLASH AND HAD A TERRIBLE HEADACHE FOR SEVERAL DAYS, BUT OTHERWISE NO ONE WAS INJURED--COULD HAVE BEEN FATAL IF THAT CAR WASN'T IN FRONT OF ME TO STOP ME, BECAUSE I WAS GOING SO FAST. COULD HAVE KILLED SOMEONE IN PARKING LOT. CHRYSLER HAS SENT AN INVESTIGATOR OVER LAST WEEK (AN OVER-NIGHT TRIP) TO LOOK AT THE JEEP, AND HE SAID THAT THE THROTTLE BODY HAD AN EXCESSIVE AMOUNT OF "COKING" (A STICKY CARBON/TAR-LIKE RESIDUE) IN IT, AND THAT IT COULD HAVE STUCK AND CAUSED THE SUDDEN ACCELERATION. I JUST GOT ANOTHER CALL FROM THE SAME CHRYSLER INVESTIGATOR AND HE WANTS TO SEE THE JEEP AGAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10437781November 30, 2011
FUEL SYSTEM, GASOLINE
THE GAS TANK OVERFLOWS EVERY TIME I FILL THE TANK. THE GAS COMES BACK UP AND OUT OF THE FILL TUBE AFTER THE PUMP HAS SHUT OFF. THIS STARTED A FEW MONTHS AGO AND HAPPENS EVERY TIME I FILL THE TANK NOW. ABOUT 1/2 TO 1 CUP OF GAS SPILLS OUT ON THE VEHICLE AND GROUND EACH TIME I FILL THE TANK. NOT ONLY DOES THE GAS GET ALL OVER ME AND THE VEHICLE, BUT IT CREATES A FIRE HAZARD LEAVING A PUDDLE OF GASOLINE ON THE GROUND AT THE GAS STATION. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438368November 30, 2011
FUEL SYSTEM, GASOLINE
VEHICLE WAS JUST PURCHASED CERTIFIED PRE-OWNED. VEHICLE CAME WITH A FULL TANK OF GASOLINE. WHILE RE-FILLING AT A GAS STATION FOR THE FIRST TIME, THE TANK FILLED NORMALLY. AS SOON AS THE FUEL REACHED THE NOZZLE END I HEARD THE NOZZLE CLICK OFF. THEN APPROXIMATELY HALF A GALLON OF FUEL SPRAYED OUT THE END OF THE FILL TUBE. THE FUEL RAN ALL OVER THE SIDE OF THE JEEP AND ALSO SPRAYED ONTO MY PANT LEG AND SHOE. I HAVE SINCE LOOKED THIS ISSUE UP ONLINE IN JEEP OWNER'S FORUMS AND FOUND THIS TO BE A HUGE PROBLEM AMONG SO MANY OF THESE MODELS. NOT ONLY IS THIS A TREMENDOUS SAFETY ISSUE, BUT ALSO AN ENVIRONMENTAL ISSUE AS WELL. IT IS OBVIOUS THAT THE TANK IS NOT VENTED PROPERLY. THIS ISSUE NEEDS IMMEDIATE ATTENTION BEFORE A TRAGIC EVENT OCCURS. EARLIER IN THIS FORM I WAS ASKED IF A FIRE OCCURRED I ANSWERED NO. THANK GOD THIS TIME THERE WAS NOT. THIS DEFECT NOT UNLIKE THROWING LIT MATCHES AT A GAS PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437798November 30, 2011
FUEL SYSTEM, GASOLINE
JEEP WRANGLER RUBICON UNLIMITED FUEL OVERFLOWS EVERYTIME AT THE PUMP. DOES NOT MATTER WHERE I FILL UP OR HOW I PUT THE NOZZLE IN THE TANK. FUEL PUMP SHUTS OFF AND SITS SECONDS LATER ABOUT A CUP OF FUEL WILL SPIT OUT, ABOUT 1 TO 2 FEET AND RUN DOWN THE BODY. IF YOU WERE STANDING IN THE WRONG SPOT IT WOULD BE A REAL MESS. I JUST PURCHASED THIS VEHICLE USED AND CALLED THE PREVIOUS OWNER - HE SAID HE BOUGHT IT WITH 8000 MILES ON IT AND IT HAS DONE IT SINCE IT WAS NEW. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437702November 29, 2011
STEERING
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437436November 28, 2011
FUEL SYSTEM, GASOLINE
A MAJORITY OF THE TIMES THAT I FILL MY GAS TANK IT OVERFLOWS. I PUT THE NOZZLE IN AND BEGIN FILLING THE TANK AND THEN IT CLICKS OFF AND IMMEDIATELY AFTER THE CLICK FUEL COMES OUT OF THE FILLER AND ONTO MY JEEP AND THE GROUND AND MY SHOES AND MY HANDS IF THEY ARE CLOSE TO THE PUMP. FROM WHAT I'VE READ, I'M NOT THE ONLY ONE WITH THIS PROBLEM WITH A JEEP VEHICLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437473November 28, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER 4-DR 4X4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE HORN SOUNDED, THE WINDOW WIPERS ENGAGED AND WASHER FLUID BEGAN TO OPERATE UNINTENDEDLY. IN ADDITION, THERE WAS A TEMPORARY LOSS OF POWER STEERING. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE CONTACT RESUMED DRIVING WITH THE IDENTICAL FAILURE RECURRING THIRTY MINUTES LATER. THE FAILURE OCCURRED FOUR DIFFERENT TIMES. DURING THE MOST RECENT FAILURE, THE BATTERY WAS DISCONNECTED TO DISABLE THE HORN AND THE WINDSHIELD WIPERS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE TOTAL INTEGRATED POWER MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND THE PART WAS UNAVAILABLE. THEY WERE UNABLE TO PROVIDE AN ESTIMATION OF THE ARRIVAL DATE OF THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437482November 28, 2011
STEERING
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER UNLIMITED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60-70 MPH, THE STEERING WHEEL WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE TIRES WERE REPLACED AND A WHEEL ALIGNMENT WAS PERFORMED BUT NONE OF THE ATTEMPTS CORRECTED THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437520November 28, 2011
FUEL SYSTEM, GASOLINE
I HAVE A 2007 JEEP WRANGLER AND WHILE FILLING GAS TANK A (BACK SPLASH) OF FUEL COMES OUT. TO ME AND EVERYONE I HAVE SEEN ABOUT THIS IS A CONCERN TO THE ENVIRONMENT & THE PERSON DOING THE FILLING OF THE TANK. VERY UNSAFE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437577November 28, 2011
STEERING
TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING 55 MPH OR HIGHER, THE VEHICLE WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE SEVERAL ATTEMPTS WERE MADE TO REPAIR THE FAILURE, BUT THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437614November 28, 2011
STRUCTURE:FRAME AND MEMBERS
FRAME AND SUPPORTS RUSTED TO THE POINT OF OFFERING NO STRUCTURAL INTEGRITY OF UNDERCARRIAGE. FRAME ON DRIVERSIDE AT SKID PLATE RUSTED ALLOWING THE SKID PLATE TO FALL. OBSERVED SEVERE RUST-THROUGH OF FRAME ALONG FRAME WHERE SKID PLATE HAD BEEN BOLTED. ALSO TRANSMISSION SUPPORT FAILED. HAVE PREVIOUSLY REPLACED FAILED BRAKE LINES WHICH RUSTED THROUGH. I HAVE PARKED THE VEHICLE AS IT IS UNSAFE. I THINK I REALIZED IT TOO LATE, HOWEVER SOON ENOUGH TO HAVE PREVENTED A MAJOR ACCIDENT. WARNINGS NEED TO BE ISSUED IMMEDIATELY OF THESE AND OTHER DEFECTS WHICH HAVE BEEN NOTED BY JEEP OWNERS, ESPECIALLY FOR POTENTIAL BUYERS. THE FRAME APPARENTLY RUST FROM INSIDE OUT LEAVING LITTLE INDICATION OF SEVERITY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437625November 28, 2011
FUEL SYSTEM, GASOLINE
GAS OVER FLOWS AND SOAKED MY PANTS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437626November 28, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
MY 2007 JEEP WAS IN THE SHOP FOR VARIOUS REPAIRS, HOWEVER THIS ONE TOOK THE CAKE! I ARRIVED HOME FROM WORK (6 MILES AWAY) WHEN I NOTICED SMOKE COMING OUT FROM UNDER THE HOOD. I FOUND IT WAS OVERHEATING, NO INDICATOR LIGHT TO WARN ME, TEMPERATURE GAUGE WAS AT NORMAL BUT THE SMELL OF ANTI-FREEZE WAS PRESENT. TOWED IT TO THE DEALER AND FOUND THE HEATER HOSE ASSEMBLY, TO BE MELTED THROUGH FROM THE "BAD" DESIGN, OF HAVING IT TOO CLOSE TO THE ENGINE. ALSO IT APPEARED TO HAVE TWO SLICES IN THE HOSES , WHERE THE CLAMPS WERE TOO CLOSE TO THE BEND IN THE HOSES. IT COST ME OVER $100.00 TO HAVE IT FIXED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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