Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10453235March 27, 2012
FUEL SYSTEM, GASOLINE
EVERY FUEL FILL UP THE GAS BURPS BACK UP THE FILL HOSE AND ALL OVER THE SIDE OF THE JEEP AND ONTO THE GROUND. IT WILL DO THIS EVEN WHEN FILLING AS SLOW AS POSSIBLE. THIS IS NOT ONLY ANNOYING BUT OF COURSE WASTES GAS AND CREATES A FIRE HAZARD AND ENVIRONMENTAL CONTAMINATION. SEVERAL OTHER JEEP OWNERS AROUND HERE SAY THEIR WRANGLERS DO THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453171March 27, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE JEEP HAS ONLY 70,000 MILES ON IT AND IS IN GOOD SHAPE EXECPT FOR THE FRAME IS RUSTED OUT AND MY HUSBAND HAD TO WELD SOME SUPPORT BARS WHERE THE FRAME WAS RUSTED OUT. IS THERE ANY KIND OF SAFETY RECALL THAT WE CAN COME BACK ON THE DEALER WITH THIS? WE HAVE ONLY HAD THIS JEEP FOR ABOUT 3 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453181March 27, 2012
SUSPENSION, POWER TRAIN, STEERING
KNOWN TO MANY WHO HAVE JEEPS, THE "DEATH WOBBLE". WHEN THIS FIRST HAPPENED TO MY DAUGHTER'S CAR, THANKFULLY I WAS THE ONE DRIVING. IT WAS ON THE INTERSTATE AND I THOUGHT A TIRE HAD BLOWN. THE STEERING WHEEL VIBRATED UNCONTROLLABLY AND I PULLED OVER. NOTHING LOOKED WRONG BUT I CALLED A TOW TRUCK REGARDLESS. THEY LOOKED AT IT AT THE STATION AND COULD NOT FIND ANYTHING WRONG. I HAD NO IDEA THIS WAS A PROBLEM JEEP CREATED WHEN THEY BUILT THE VEHICLE. IT IS A SITUATION WHERE THE FRONT AXLE BEGINS OSCILLATING WITH SUCH VIOLENCE THAT CONTROL OF THE JEEP IS DIFFICULT UNTIL SLOWED DOWN, AND THE ENTIRE VEHICLE SHAKES TO THE POINT YOU FEEL IT WILL COME APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453186March 27, 2012
FUEL SYSTEM, GASOLINE
FUEL SPRAY/OVERFLOW WHEN REFUELING. THIS COULD BE VERY DANGEROUS! WHEN REFUELING, THERE WAS SIGNIFICANT BLOWBACK OR A VERY HEAVY MIST WHICH SATURATED MY SHIRT AND PANTS WITH GAS. FUEL THEN BEGAN TO RUN DOWN THE SIDE OF MY JEEP, ONTO THE GROUND. THIS OCCURRED SIMULTANEOUSLY WITH THE AUTO SHUTOFF FUNCTION OF THE PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453194March 27, 2012
ENGINE AND ENGINE COOLING
LOUD TICKING NOISE FROM LEFT ENGINE BANK. AT IDLE AND DRIVING. INCREASE TICKING WITH INCREASED RPM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452955March 26, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY COULD REPLACE THE BEARINGS ON THE DRIVER AND PASSENGER SIDE SUSPENSION. THE DEALER COULD NOT GUARANTEE THAT THE FAILURE WOULD BE RESOLVED AFTER THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452972March 26, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PURCHASED A 2012 JEEP WRANGLER SPORT ON 3/3/12 AT ROUGHLY 2PM CST. AT ABOUT 4PM CST, I PARKED THE JEEP IN MY APARTMENT'S PARKING GARAGE. I DECIDED AT ABOUT 6PM CST TO GO GET SOME DINNER, AND TO CRUISE AROUND AS WELL IN THE NEW VEHICLE. I OBSERVED SMOKE COMING FROM THE PARKING GARAGE, AND WHEN I GOT INTO THE GARAGE, I OBSERVED MY NEW JEEP ON FIRE. THE ENTIRE FRONT END OF THE VEHICLE WAS ENGULFED IN FLAMES. BOTH FRONT TIRES EXPLODED AS A RESULT OF THE FIRE, AND THE ENTIRE FRONT END WAS COMPLETELY DAMAGED. THE INTERIOR IS DESTROYED; BASICALLY TOTALED OUT. VEHICLE WAS PURCHASED WITH 11 MILES ON THE ODOMETER, AND ENDED WITH ABOUT 17 TOTAL. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10452997March 26, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING VEHICLE GASOLINE SPRAYS OUT OF THE TANK IN LARGE AMOUNTS. IT SPRAYS OUT WITH SUCH FORCE IT WILL COVER YOUR LEGS IF YOU ARE STANDING NEAR BY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453093March 26, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY
TIPM IS CREATING A MAJOR SAFETY ISSUE WITH MY 2010 JEEP WRANGLER. ON MULTIPLE OCCASIONS, THE HEADLIGHTS FAIL TO WORK ON MY VEHICLE ON START UP OR ONCE THE VEHICLE IS IN OPERATION. THE DEALERSHIP LOOKED AT THE JEEP AND STATED THE TIPM MODULE WAS BAD AND NEEDED TO BE REPLACED. THE PART WAS INDEFINITELY ON BACKORDER FROM JEEP, AND COULD NOT EVEN BE REPLACED IF IT WERE UNDER WARRANTY. DRIVING THIS VEHICLE THAT IS UNDER 2 YEARS OLD AND HAS A MAJOR SAFETY ISSUE IS UNACCEPTABLE. THIS APPEARS TO BE A WIDE SPREAD ISSUE FOR A NUMBER OF YEARS WITH THE TIPM MODULE ON JEEP / CHRYSLER VEHICLES. THIS WILL HAPPEN TO SOMEONE WHILE DRIVING AT NIGHT WITHOUT THEIR KNOWLEDGE, AND CREATE A DEADLY EVENT. WOULD LIKE TO SEE CHRYSLER TAKE RESPONSIBILITY FOR THIS DANGEROUS SITUATION AND CORRECT THE ISSUE TO PROTECT THE SAFETY OF THE MISSIONS OF PEOPLE DRIVING THEIR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453094March 26, 2012
TIRES, WHEELS
THE FIRST INCIDENT, WHICH OCCURRED IN MARCH 2011, TWO (2) VALVE STEMS DEVELOPED AIR LEAKS DUE TO RUST. THEY WERE REPLACED BY THE DEALERSHIP UNDER WARRANTY. THE SECOND INCIDENT HAPPENED ON MARCH 21, 2011, ONE (1) VALVE STEM DEVELOPED AN AIR LEAK CAUSED BY A CRACK IN THE VALVE STEM. THE STEM WAS REPLACED BY A JEEP DEALERSHIP AGAIN UNDER WARRANTY. THE NEW VALVE STEM HAS A BLACK RUBBER COATING WHERE AS THE OTHER 4 STEMS DO NOT.. THE VEHICLE HAS ONLY 17200 MILES AND MY FEAR IS THAT MY WIFE OR MYSELF MAYBE DRIVING ON THE HIGHWAY AND ANOTHER VALVE STEM FAILS CAUSING A BLOWOUT AND THEN A SERIOUS ACCIDENT MAYBE CAUSING SERIOUS INJURY OR DEATH. I HAVE SPOKEN TO THE DEALERSHIP AND TO JEEP CUSTOMER SERVICE AT AN 800 NUMBER BUT THEY SAY NOTHING WILL BE DONE TO REPLACE THE 4 VALVE STEMS THAT DO NOT HAVE A RUBBER COATING. IT IS OBVIOUS TO ME THAT THERE HAVE BEEN ISSUES IN THE PAST, THAT THE VALVE STEMS ARE BEING MADE DIFFERENTLY NOW. PLEASE INVESTIGATE BEFORE THERE IS A SERIOUS INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453115March 26, 2012
STEERING, SUSPENSION
WHILE DRIVING DOWN THE HIGHWAY @ ROUGHLY 55 MPH, MY 2009 JEEP WRANGLER HIT A SMALL BUMP IN THE ROAD. MY STEERING WHEEL BEGAN VIOLENTLY SHAKING SIDE TO SIDE. I IMMEDIATELY PUSHED ON THE BRAKE AND TRIED TO SAFELY SLOW THE VEHICLE WITHOUT CAUSING THE VEHICLE BEHIND ME TO CRASH INTO ME. I PULLED-OVER TO THE SHOULDER. THIS VIBRATION REFERRED TO AS "DEATH WOBBLE" OCCURS EACH AND EVERY TIME I AM TRAVELING BETWEEN 55 AND 60 MPH AND, I BRAKE OR HIT A BUMP IN THE ROAD. IT IS AN AWFUL SENSATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452792March 23, 2012
STEERING
TL* THE CONTACT OWNS A 2003 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STARTED JERKING VIOLENTLY. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXTREMELY HARD TO MAINTAIN CONTROL OVER. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE TRACK BAR AND STEERING DAMPENER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 45,370.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452813March 23, 2012
ENGINE AND ENGINE COOLING
MY JEEP HAS BEEN IN FOR THE 3RD TIME THIS MONTH FOR THE SAME THING. LEAKING TRANSMISSION FLUID ON THE GARAGE FLOOR. THE 1ST TIME DEALER FOUND THE LEAK BETWEEN TRANSMISSION ADAPTOR HOUSING AND TRANSFER CASE INPUT, REPLACED TRANS. REAR ADAPTOR SEAL AND TRANSFER CASE INPUT SHAFT SEAL. THE 2ND TIME DEALER VERIFIED LEAK AND REPLACED THE SAME AS PREVIOUS. NOW THE 3RD TIME IT IS IN FOR THE SAME THING. STILL WAITING TO GET MY VEHICLE BACK AND IT HAS BEEN 5 DAYS. DEALER CALLED AND IT WONT BE TIL AT LEAST MONDAY TIL ITS READY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452820March 23, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, FUEL SPEWED OUT OF THE FILLER NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FILLER NECK AND FUEL VALVE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16 AND THE CURRENT MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452832March 23, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING GAS TANK, FUEL SPLASHES BACK OUT OF FILL PIPE. IT DOESN'T MATTER HOW FAST OR SLOW THE TANK IS FILLED, OR WHAT POSITION THE FILL NOZZLE IS PLACED IN THE FILL OPENING, IT SPLASHES BACK OUT OF THE FILL PIPE, COVERING THE SIDE OF THE VEHICLE, AS WELL AS THE PERSON FILLING IF STANDING TOO CLOSE. I SEE THIS AS A VERY DANGEROUS SITUATION, AS STATIC ELECTRICITY COULD EASILY IGNITE THE FUEL IN THIS SCENARIO. I'VE READ ON JEEP BLOGS THAT THE CURE IS TO REPLACE THE FUEL TANK DUE TO A DEFECTIVE VALVE IN THE TANK AT THE COST OF OVER $900. BUT UNFORTUNATELY THE REPLACEMENT TANK IS JUST ANOTHER DEFECTIVE TANK, AS THERE IS NOT AN UPDATED UNIT AVAILABLE, THUS SETTING UP ANOTHER FUTURE FAILURE. THERE IS NOT RECALL ON THIS, I THINK THERE SHOULD BE. PLEASE KEEP ME ADVISED OF ANY ACTIONS TAKEN IN THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452632March 22, 2012
STEERING, SUSPENSION
JEEP "DEATH WOBBLE" STEERING WHEEL OSCILLATES VIOLENTLY BACK AND FORTH AT VARIOUS SPEEDS AFTER HITTING SMALL BUMP IN ROAD, CAR TAKEN TO JEEP DEALER TSB WHICH CALLS FOR LARGER STEERING STABLIZER INSTALLATION DONE, ALL SUSPENSION PARTS FOUND TO BE GOOD INCLUDING TIRES AND BALANCE, HOWEVER, PROBLEM STILL OCCURS, FEAR FOR LIFE FOR MYSELF AND FAMILY WHEN DRIVING CAR ESPECIALLY IN WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452641March 22, 2012
FUEL SYSTEM, GASOLINE
FUEL SPILLS OUT OF THE TANK WHEN REFUELING AT A GAS STATION. IF I FILL UP THE TANK, LETTING THE GAS PUMP SHUT OFF WHEN IT WANTS TO, ABOUT A CUP OF FUEL COMES BACK OUT OF THE GAS TANK. I AM NOT TOPPING OFF THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452720March 22, 2012
STEERING, SUSPENSION
I LIVE IN SACRAMENTO, CALIFORNIA. I EXPERIENCED WHAT IS BEING REFERRED TO AS "WRANGLER DEATH WOBBLE" ON OR ABOUT 11:55 P.M. ON MARCH 15, 2012, WHILE I DRIVING SOUTHBOUND ON INTERSTATE 5 NEAR EAST LOS ANGELES. THIS INCIDENT RESULTED IN AND SUBSTANTIAL PHYSICAL DAMAGE TO THE UNDERCARRIAGE/SUSPENSION/STEERING COMPONENTS OF THE VEHICLE. THE WELD OF THE TRACK BAR HOUSING/BRACKET ON THE AXLE SIDE WAS RIPPED COMPLETELY OFF OF THE FRONT AXLE. THERE WAS A TOTAL LOSS OF CONTROL OF THE VEHICLE. IT TOOK ABOUT 30 SECONDS TO BRING IT UNDER CONTROL BY APPLYING BRAKES AND HOLDING ON TO THE VIOLENTLY SHAKING STEERING WHEEL. THE CAR SWERVED INTO ADJACENT LANES. FORTUNATELY, THERE WERE NO CARS NEXT TO ME A THE TIME. I PURCHASED THE 2009 WRANGLER FROM FOLSOM LAKE FORD IN FOLSOM, CA ON JANUARY 28, 2012, ONLY 46 DAYS BEFORE I EXPERIENCED THE WRANGLER DEATH WOBBLE. THE TRACK BAR HOUSING WAS RE-WELDED TO THE AXLE AND A GUSSET ADDED IN LOS ANGELES TO ALLOW ME TO RETURN HOME. I INCURRED SIGNIFICANT COSTS FOR REPAIRS. TWO EXPERT TECHNICIANS HAVE EXAMINED THE SUSPENSION AND CONCLUDED THAT THERE IS NO QUESTION THE DEFECT EXISTED WHEN I PURCHASED THE VEHICLE AND THAT THE OBVIOUS DEFECT AND "PLAY" SHOULD HAVE BEEN DETECTED BY ROUTINE VISUAL INSPECTION. FOLSOM LAKE FORD V.P. OF OPERATIONS, JOHN SEARS REFUSES TO EVEN INSPECT THE VEHICLE TO SEE WHETHER IT IS NOW SAFE TO DRIVE OR TAKE ANY ACTION AT ALL TO FIX THE DAMAGE. [XXX] HAS STATED IN WRITING THAT MY ONLY RECOURSE IS TO TAKE LEGAL ACTION AGAINST FOLSOM LAKE FORD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452489March 21, 2012
STEERING, WHEELS, SUSPENSION
MY 2008 WRANGLER 4 DOOR HAS HAD A CONSISTENT AND UNREPAIRED CASE OF FRONT END WOBBLE THAT FIRST OCCURRED AT 8000 MILES. THIS A DEALER SHOW ROOM MODEL, EVERYTHING IS STOCK, THERE ARE NO MODIFICATIONS AT ALL. THREE YEARS AND 60,000 MILES LATER THE DEALERSHIP HAS TRIED 9 TIMES TO FIX THIS WITH NO SUCCESS AND NOTHING BUT STONEWALLING FROM CHRYSLER CORP. THEY HAVE CHANGED THE TRACK BAR THREE TIMES, AND DONE NUMEROUS OTHER "FIXES" WHICH IN SOME CASES WORKED FOR A FEW WEEKS THEN I AM BACK TO WOBBLING. NOW AFTER THREE YEARS OF WAITING AND NOW BEING OUT OF WARRANTY DUE TO MILEAGE JEEP HAS DECIDED MY CAR HAS BAD WHEELS AND THEY EXPECT ME TO PAY TO REPLACE THE ONES THAT WERE INSTALLED BY THEM AT THE FACTORY! THIS MIGHT HAVE BEEN SOMETHING THEY CONSIDERED AT ANY OF THE PRIOR 7 TIMES IT WAS IN THE SHOP WHILE UNDER WARRANTY. SOMEONE HAS TO HOLD CHRYSLER ACCOUNTABLE FOR THIS, GET A RECALL, A BUY BACK, WHATEVER. ANY OF US OWNERS WHO HAVE ANY DECENCY CAN'T EVEN SELL THE CAR GIVEN THE SAFETY CONCERN. SO I AM STUCK WITH A VERY DANGEROUS CAR THAT I WON'T LET MY WIFE OR KIDS DRIVE AND THAT I HAVE TO DRIVE, RELUCTANTLY. THIS PROBLEM HAS NOTHING TO DO WITH BAD TIRES, ALIGNMENTS, OWNER MODIFICATIONS OR WHEELS. IT IS A DESIGN DEFECT, CHRYSLER KNOWS IT, AND IS PLAYING FOR TIME HOPING WE ALL GO AWAY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452500March 21, 2012
FUEL SYSTEM, GASOLINE
ON JAN. 19TH, 2012 MY JEEP WRANGLER UNLIMITED RUBICON EDITION (WITH AUTO TRANNY) CAUGHT ON FIRE. JUST PRIOR TO THAT THE ENGINE HAD CUT OFF. I LOST ALL POWER. MY CO-WORKER INDICATED THAT THE CARS COMING TOWARDS US WERE FLASHING THEIR LIGHTS AND HONKING THEIR HORNS. I LOOKED IN THE REAR-VIEW MIRROW TO SEE IF THERE WAS SOMEONE BEHIND ME, AND SAW A TRAIL OF SMOKE FROM MY JEEP. I HAD NO DASH WARNING LIGHTS INDICATING A PROBLEM, AND ACCORDING TO THE DEPUTY SHERRIFF, WHO WAS TRAVELING TOWARDS ME DURING THE SITUATION, THE VEHICLE WAS ALREADY ON FIRE. WE DRIFTED TO THE NEXT PULL OFF AND JUMPED OUT OF THE VEHICLE, AFTER PUTTING IT IN PARK. I REALIZED AT THAT TIME THAT THE VEHICLE WAS STILL MOVING FORWARD, AND HAD TO JUMP BACK IN TO APPLY THE PARKING BRAKE TO STOP IT FROM ROLLING DOWN THE STREET. MY CO-WORKER SAID THAT THERE APPEARED TO BE SOMETHING ON FIRE UNDER THE HOOD, AND I TOLD HIM NOT TO OPEN IT, SO HE WENT FOR HELP. I PROCEEDED TO REMOVE MY WORK AND HUNTING GEAR. I MANAGED TO GET MY PAYROLL CHECKS, DEPOSIT CHECKS, AND MY TOOL BAG OUT OF THE VEHICLE BEFORE IT WAS FULLY INVOLVED, BOTH INSIDE AND OUT. AS I REACHED INTO THE BACK TO GRAB MY TOOL BAG, I NOTICED THAT THE FRONT PASSENGER COMPARMENT WAS ALREADY FULLY ENGULFED IN FLAMES. NEITHER OF US WAS HURT, EXCEPT FOR SOME SMOKE INHALATION. I AM THANKFUL THAT I DID NOT HAVE MY FAMILY WITH ME, THAT WE WERE NOT TRAVELING DOWN THE INTERSTATE, OR THAT I DID NOT MAKE IT HOME AND PARK THE JEEP IN THE GARAGE. FROM THE TIME THE JEEP SHUT OFF UNTIL IT WAS FULLY ENGULFED IN FLAMES WAS APPROX. 45 SECONDS. IN TALKING TO ME "OFF THE RECORD" THE INSPECTOR FROM JEEP SAID THAT HE BELIEVED THAT "DUE TO THE AMOUNT OF BLOW-BACK DAMAGE THE VEHICLE WAS ALREADY ON FIRE WHILE DRIVING IT, AND THAT IT WAS MOST LIKELY A FUEL LINE RUPTURE ISSUE. BUT HE DIDN'T WANT TO FORMALLY STATE THAT UNTIL HE WAS FINISHED. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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