Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11692702October 11, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Vehicle shut down without warning while driving 6 times within an hour time period trying to get to nearest repair facility. No throttle response and loss of power steering upon occurrence. After pulling over and restarting the vehicle, the vehicle functioned normally for 5 to 10 more minutes but a check engine light stayed illuminated. Vehicle was operating on battery power, not gas engine, each time. Dealership has possession of the vehicle currently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692701October 11, 2025
ELECTRICAL SYSTEM, POWER TRAIN
Got an OTA Update last night, this morning saw some post on the internet about that update went to check my jeep and it came on but once it kicks the gas engine for like 2 or 3 seconds the vehicle shut off and asked to shift to park, if I don’t see this internet news I’d have been stranded on the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692698October 11, 2025
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
The vehicle did an over the air update once we pulled into a restaurant. While driving home after the update the vehicle stopped in the middle of the road and had no power. The dash said to move the shifter to park and all the warning lights including the check engine light is on. We turned power off and back on and was able to go 1 mile home before it shut off In The driveway with all the same lights and no power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692695October 11, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
Immediately after updating the UConnect software in my parking lot, I drove away and my Jeep lost power while driving. Engine shut off and said "Shift to P to Start." Had to shift to park and restart just to get moving again. Was barely able to get it to the dealership right afterwards and then it happened again while in motion. Happened again and again in the dealership parking lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692694October 11, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
A software update appears on the screen. I hit update and got out of the Jeep. A number of hours later I started up the Jeep and drove away, about a mile down the road while driving the Jeep entirely shutdown. The motor was off and I had not control. The dash told me to put it in park and update. I was luckily in a spot where I could just stop in the middle of the road, I put it in park restarted but now with the check engine light on. I was able to limp home. It was very scary as if it was a more major road I could have caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692693October 11, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Software update causes vehicle to completely loose power after two minutes or so of driving. Very serious problem and dangerous. Requires stopping vehicle immediately and rebooting. Happens again and again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692688October 11, 2025
ENGINE, ELECTRICAL SYSTEM
Jeep pushed a software update on 4xe models on 10-10-2025. Today on 10-11-25 I pulled out of my driveway drove less than 100 feet and lost power. The check engine light came on vehicle said to switch to park and start the vehicle. This happens four times trying to turn around in a 2 block radius to get home. With the vehicle parked I turned it on kept my foot on the brake vehicle in drive and it continues to occur. Dealership said they had several 4xe towed in and multiple calls. Jeep customer service claims they are unaware of the issue. My 2024 Jeep is not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692687October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After an over-the-air update of the Uconnect system on 10/10/25 the vehicle repeatedly lost propulsion. In each instance I abruptly had absolutely no acceleration, the gear indicator on the dash started flashing, the power mode indicator (electric/hybrid/esave) disappeared, an alert said shift into park and press the brake + start button, and the check engine light and red wrench lights came on. I was still able to steer and brake with power steering and brakes for maybe 30 seconds before those went out too. After putting it into park and pressing the brake and start button it started back up and I could drive it normally for a little bit, but it happened two more times on a 1.5 mi drive. This is a serious safety issue. I read the check engine code which was P1E1D
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692685October 11, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
The vehicle did an over-the-air update to the vehicles software, u connect. The vehicle has since suffered two losses of propulsion while driving, with check engine light indicator illumination and a P1E1D code. This has been reported by numerous other 2024 4xe drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692680October 11, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Jeep pushed a Uconnect update on 10/10/2025 which I installed, caused my vehicle to shut off completely during driving on a main road shortly after leaving my home. All engine and dash lights came on, coult not take the vehicle out of drive. The shifter was stuck. I turned the vehicle off then moved shifter back to park and started it again. It continued to do this every few feet. This is extremely dangerous and could cause major accidents to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692679October 11, 2025
POWER TRAIN, UNKNOWN OR OTHER
The Uconnect system updated last night this morning the jeep shuts off while driving about every .5-1 mile
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692673October 11, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
After the software update on 10/10, the car is randomly dying while driving and getting a check engine light code P1E1D. Car will lose all power while moving, telling me to shift to park to start car. Widespread reports online of the same thing after the update. Called service center and Jeep support and they are clueless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692672October 11, 2025
ELECTRICAL SYSTEM, ENGINE
My jeep suddenly lost power and “service hybrid vehicle system” popped up 6 times. The engine had suddenly cut at 70mph. The was the morning after I had an over the air update from Jeep. It has not done this before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692670October 11, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
After an update of the Uconnect system the vehicle will break on its one while driving and shut off. Check engine light remains on. Multiple diagnostic error codes appear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692669October 11, 2025
UNKNOWN OR OTHER
On 10/10/2025 at approximately 11:00 pm CT I was driving my 2024 Jeep Wrangler 4xe on a four lane divided highway at 70 MPH. During the drive a check engine light popped on solid and three seconds later the vehicle killed power and the steering wheel locked up. The Check Engine light was solid and NOT blinking. 911 was called as this incident occurred at the crest of a hill and I was still partially on the roadway. This was following an Over the Air UConnect Box update at 5:00 pm CT. The vehicle was able to be moved to the shoulder and was towed to the service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692668October 11, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Took uConnect update last night. Upon driving after update, jeep looses power and shuts down. Everything on dash lights up. Wants you to put vehicle in park. Throws a check engine light. Upon restart check engine light stays on, go a few miles and Jeep repeats the process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692667October 11, 2025
ENGINE, ELECTRICAL SYSTEM
Performed a UCONNECT Software update om 10/10 and about 1 hour later, while driving, it shutdown. i rolled off to side of road, engine light is on, it is completely unusable. Guess I am. towing it to dealership. Again this happened while i was driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692666October 11, 2025
ELECTRICAL SYSTEM, POWER TRAIN
When I pulled my Jeep 4xe into my garage, I got an alert on my radio saying my Jeep needed to updated. I selected to go ahead and update it. The next time I drove my vehicle, I made it about a quarter mile. When I was crossing an intersection, all of the lights on my dash went crazy and my Jeep completely shut down. Luckily I could put it into neutral to coast through the busy intersection. It was very scary. I had to pull over, turn it off and back on again. It did start up and continued to drive. Now my check engine light is on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692665October 11, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
Jeep pushed out an OTA update for their Uconnect system. Upon completion of this update, that occurred while I was driving, I lost control of my vehicle. My steering wheel locked up, all of the lights on my dashboard started flashing, and I was instructed to pull the jeep over. I was unable to operate the vehicle and had to be towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692662October 11, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
After the the latest U-connect update, my jeep will not run after about 30 seconds while driving. Stalls while in motion. Will restart, but then shuts off again. Has an engine code on dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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