Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11754734August 4, 2026
ELECTRICAL SYSTEM, STEERING
I am writing to express my concern regarding the handling of the urgent safety recall affecting my Jeep Wrangler. This recall has been classified as an urgent fire and safety risk, yet no remedy is currently available. The recall notice stated that owners would receive notification regarding the remedy by July 9. As of today, August 4, I have not received any follow-up communication, and the NHTSA website continues to list the recall as unresolved with no available repair. I find it deeply concerning that a recall deemed urgent due to the potential risk of fire has remained without a remedy for approximately two months. Owners are expected to continue operating vehicles that have been identified as posing a serious safety hazard while having no meaningful way to mitigate that risk. This places consumers in an unreasonable position, especially those who rely on their vehicles for work and daily transportation. I respectfully request that NHTSA review whether the manufacturer is complying with its obligations under federal motor vehicle safety recall requirements. Given the severity of the identified risk, I also ask that NHTSA determine whether additional oversight or enforcement is warranted to ensure affected owners receive a timely remedy. Additionally, I ask NHTSA to consider whether the manufacturer should provide interim accommodations, such as loaner vehicles or rental reimbursement, while a permanent remedy remains unavailable. I respectfully request that this matter be escalated and that I receive an explanation for the continued delay, an estimated timeline for when a remedy will be available, and guidance for owners who are left with no practical way to address this known safety hazard. Thank you for your time and attention. I look forward to your response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754319August 2, 2026
FUEL/PROPULSION SYSTEM
Supplemental Safety Complaint — Post-68C Recall Throttle Non-Response and Loss of Drive Power — Case 11753417. Supplemental incident report referencing prior NHTSA complaint case number 11753417. August 2, 2026. 75°F ambient temperature, low humidity. Vehicle operated normal for approximately 15 electric miles at 40-55 mph, then with 7 miles remaining EV range, electric drive mode exhibited violent, random transitions to ICE engagement. Critical safety concern: pressing accelerator produced zero throttle response for 1-2 seconds during transitions at several intervals. Driver (spouse) felt unsafe. **This incident demonstrates the post-68C software behavior is triggered by both thermal conditions AND low battery state of charge — not temperature alone as previously documented. A throttle dead zone of 1-2 seconds during normal driving constitutes an unreasonable safety risk under federal standards, particularly during merging and intersection navigation. Requesting NHTSA investigate whether the 68C recall remedy introduced unaddressed safety defects affecting throttle response across the 4xe population.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754234August 1, 2026
ELECTRICAL SYSTEM
After Recall 68C was performed, the vehicle lost meaningful electric-only operation. This is not FORM. The gasoline engine now intervenes during routine Electric-mode driving with adequate charge. The dealer/manufacturer has not restored the vehicle’s advertised PHEV functionality. Visited dealer to document, and dealer did not charge vehicle and test to see. They instead scanned for codes and said no codes returned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754096July 31, 2026
SUSPENSION, POWER TRAIN, WHEELS
2021 jeep wrangler 4xe unlimited rubicon. Death wobble steering stabilizer has been replaced. 4 Alignments in a week . Was told that it was my tires nope not the case . I can’t not drive my jeep at all . Now the transfer case is leaking the track bar that I told the mechanics it needed to be replaced . The mechanic at John jones told me not to bring it back because I was not a mechanic to find someone else .ive had it sense oct2025 and put not even a thousand miles on it . Lemon laws do exist jeep needs to make it write. I’ve almost went into on coming traffic 3 times in the last week . The 4xe needs recalled before someone gets killed or kills someone ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753945July 31, 2026
STEERING
The contact owned a 2024 Jeep Wrangler. The contact stated that while driving approximately 20 MPH, black smoke was coming from the exhaust, and the husband smelled an abnormal burning odor entering the cabin of the vehicle. The contact pulled over to the shoulder of the road, and a fire started coming from under the hood. The contact stated that while her husband was attempting to unlatch the hood, after unlatching the front driver’s and passenger’s side hood latches and attempting to unlatch the 3rd hood latch, the fire rose and burned both hands. The local Fire Department arrived on the scene to extinguish the fire. The source of the fire was not yet determined. A Police report was not filed. No medical attention was sought; however, the contact's husband had fallen attempting to create distance between the fire and sustained a pulled shoulder, bruises on the right elbow, and right knee, while being pre-diagnosed with muscular dystrophy. The vehicle was towed by a local independent mechanic. The contact and her husband were on vacation when the vehicle caught on fire and the luggage with personal items were burned in the fire. The local dealer was not contacted. The vehicle was not diagnosed. Upon further investigation, the contact associated the failure with NHTSA Campaign Number: 26V363000 (Steering); however, parts were not available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 8,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11753740July 30, 2026
ELECTRICAL SYSTEM
The contact owned a 2021 Jeep Wrangler. The contact stated that while driving on the highway at 45 MPH, the instrument panel cluster went out and the vehicle experienced a slight loss of automotive power, and the front headlights failed, the contact was then involved in a head on collision, where the front passenger side was impacted. The vehicle came to a stop upon impact. The air bags were deployed. The vehicle was towed to a junk yard. A police report was filed. The vehicle was destroyed. The contact was seated in the passenger seat while her husband was seated in the driver seat. No individuals outside of the vehicle were reported to be injured. The contact stated that her husband had sustained injuries to his knees, neck, and back, the contact has sustained injuries to their neck and shards of glass in her face. Medical treatment was needed for the injuries. The impact of the crash was the front passenger side. The local dealer was not contacted, and the vehicle was not diagnosed. The manufacture was notified of the failure. The failure mileage was 60,000
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11753706July 30, 2026
ENGINE
While driving on the highway, the vehicle suddenly lost power and would not accelerate beyond approximately 60 mph. This created a safety risk because I could not maintain normal highway traffic speed. I brought the vehicle to an authorized dealership, where a recall repair was performed. However, the same loss-of-power issue occurred again. After further inspection, the dealership informed me that the vehicle is subject to Safety Recall 78C and requires a complete engine replacement. I am not a technician and cannot determine the exact cause of the failure; I have relied on the dealership and Stellantis for diagnosis and repair. The dealership confirmed that the replacement engine is on backorder and the repair cannot be completed. My vehicle has been at the dealership since June 2, 2026, and has been unavailable for nearly two months. The vehicle is available for inspection upon request. Neither the dealership nor Stellantis has provided an estimated date for parts availability or repair completion. The timeline is UNKNOWN. The recall and engine replacement requirement were confirmed by the authorized dealership. The vehicle has not been inspected by police or insurance representatives. Manufacturer inspection is UNKNOWN. I do not recall any warning lamps or messages before the power loss occurred. I continue to make monthly lease payments for a vehicle I cannot use. No loaner vehicle was provided. Stellantis offers rental reimbursement of up to $50 per day, but this does not cover actual rental costs. Even the least expensive rentals in my area exceed $50 per day, requiring me to pay additional expenses out of pocket. This is the second time a manufacturer recall has caused an extended loss of vehicle use. A previous recall kept my vehicle unavailable for more than one month. My lease expires in February 2027, but I continue paying while the vehicle remains unusable. I requested a buyback due to the lack of a repair timeline, but Stellantis denied my request
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753598July 29, 2026
UNKNOWN OR OTHER
I own a 2024 Jeep with approximately 44,000 miles. The dealership diagnosed a failed engine motor mount and quoted approximately $1,200 for the repair. I am concerned because the motor mount failed at relatively low mileage without any accident, misuse, or other known cause. When I asked the dealership why it failed, I was told there was “no reason” and that “it just happens.” They were unable to provide any additional explanation. I also asked whether there were any Technical Service Bulletins (TSBs) related to this issue and whether the repair should be covered under my remaining powertrain warranty. I was told the motor mount was not covered, but I was not given a clear explanation or shown the specific warranty exclusion. My concern is that a failed motor mount can allow excessive engine movement, which may affect vehicle operation, damage other components, or create a safety risk if it occurs while driving. I am submitting this complaint so the issue can be documented and investigated to determine whether this is a broader defect affecting similar vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753575July 29, 2026
ELECTRICAL SYSTEM, STEERING, AIR BAGS
while vehicle is driving multiple dash alarms will start cycling through including stop/start, service electronic stability control, speed control messaging unavailable, service airbag system, service 4WD, engine light and ABS light, anti skid lights all come on, the speedometer goes to zero, and the power steering goes out. Driving highway speeds and suddenly having no power steering is a safety issue as well as being unsure if airbags etc are even functioning any longer. The problem has happened multiple times. The vehicle was inspected by a Jeep dealership as well as another shop in town and the codes were reproduced. They were unable to fix the issue and despite testing a "star connector" and finding it in good condition and unable to reproduce the issues were advised to replace that part anyway and see if they could reproduce the problem again at my expense. During this time the recall for 2022 Jeep Wranglers with NHTSA campaign number 26V363 came out and i requested to wait for further repair work to be done until the recall was repaired as it also relates to the power steering. I saw a fix had been published and return to the dealership to have the recall repair performed and was told that upon further inspection of the recalled part, mine passed the test, which was apparently a wiggle the wire and inspect the harness for ware only and my vehicle is no longer listed on the recall. I feel these things may still be related and I am extremely frustrated that I have a 4 year old vehicle that I am making payments on and paying insurance on that has been parked (not in my garage as it was a fire risk in the recall) and I don't feel its safe to drive and don't feel that Jeep or the local dealership are being honorable with their product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753417July 29, 2026
FUEL/PROPULSION SYSTEM
Following the 68C recall remedy, my vehicle's electric drive mode exhibits intermittent and unsafe power loss during normal operation. Symptoms include sudden RPM spikes, abrupt ICE engagement, loss of drive power with a delay before the gas engine catches, and electric mode becoming temporarily unavailable — occurring unpredictably during stop-and-go traffic, merging, and intersection navigation. I have documented a consistent thermal threshold trigger: symptoms reliably emerge after 10-20 minutes of electric mode operation in ambient temperatures above approximately 80°F, and onset is faster when the battery is warm from prior use. No fault codes are generated because the power limiting appears to be intentional software behavior implemented via the 68C recall remedy — not a malfunction. As a result, dealers scan the vehicle, find no codes, and characterize the behavior as normal operation. Stellantis marketed this vehicle on its electric drive capability. Following the 68C recall, a software update appears to have throttled that capability to protect the battery pack from thermal overload — likely because the cooling system cannot maintain safe battery temperatures under sustained electric load. Jeep now calls this reduced capability "normal operation," effectively de-featuring the vehicle via recall remedy while introducing a new safety risk: unexpected power loss during merging and intersection navigation with a dangerous delay before ICE engagement. I have an open FCA Customer Care case on this issue. The dealer has declined to road-test the vehicle until symptoms are actively occurring. I am requesting NHTSA investigate whether the 68C recall remedy introduced an unaddressed safety defect affecting all 4xe vehicles in this population. Videos of symptoms available via YouTube: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753290July 28, 2026
STEERING:HYDRAULIC POWER ASSIST:PUMP
I am submitting this complaint regarding my 2024 Jeep Wrangler due to serious and unresolved safety defects that render the vehicle unsafe for operation and present an immediate risk to public safety. One of the active safety recalls involves a condition in which the vehicle may suddenly lose power while driving. I have personally experienced this dangerous failure on three separate occasions while operating the vehicle. Each incident required me to return the Jeep to the dealership for repair. Despite three separate service visits and extended periods during which the dealership retained the vehicle, the recall has not been resolved and the underlying safety defect continues to persist. The risk of sudden power loss while driving creates an imminent and severe hazard, significantly increasing the likelihood of a crash that could result in serious injury or death to myself, my passengers, and other motorists. Despite repeated repair attempts, no permanent remedy has been provided. I have further been informed that no effective or final repair is currently available for this recall, leaving the vehicle in an unsafe and unresolved condition. Given the repeated failures and the ongoing inability to correct this defect, I consider this vehicle unsafe for operation on public roads. Immediate regulatory intervention is necessary to prevent potential harm. I respectfully urge the National Highway Traffic Safety Administration to initiate a prompt investigation into this matter and to take all appropriate enforcement actions to ensure that a timely, effective, and permanent remedy is provided to all affected vehicle owners without further delay. Thank you for your urgent attention to this critical safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752980July 27, 2026
TIRES
The contact owns a 2026 Jeep Wrangler equipped with Nexen Tires, Tire Line: Roadian HTX2, Tire Size: 245/75/R17, DOT Number: (N/A). The contact stated that while the vehicle was parked in the driveway, the contact became aware of a rock stuck in the tread of the front driver's-side tire. When removing the rock, the contact became aware of cracks in the tire. The contact became aware that the other three tires had similar cracks. The vehicle was taken to the dealer, and the tires were replaced with the same brand of tires. The contact stated that after driving less than 20 miles on the new tires, there were similar cracks found on two of the new replacement tires at approximately 3,000 miles. The contact owned more than one vehicle equipped with the same tires and ten of the tires had similar cracks. The manufacturer was informed of the failures and opened a case. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752907July 26, 2026
UNKNOWN OR OTHER
My cat makes a strange loud noise when it starts up and begins driving. It also smells like smoke but none is seen. My daughter first noticed the smell and now ever since I got the engine recall done the sound is very loud and the smell of smoke persists. This is not normal or safe. The recalls being done are not fixing the problem and I would rather return a car that is not safe for my family! I cannot keep myself financially obligated to something that can kill myself or worse my children! Do something NOW!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752906July 26, 2026
ENGINE, UNKNOWN OR OTHER
While on the way to work going about 60 mph my car came to a complete stop with a semi behind me. By the grace of God I was able to start it in time. It happened atleast 9 other times since then. Jeep has been made aware and when I went for the recall I asked if that was a symptom they said no but this happens a lot. Didn’t put it on the report. I have kids and family members who have been in my car when it happens and refuses to get in. It just shuts down without warning and on the display shows P Instead of D flashing. I want to return this car and have been risking my life and my families life every single time I drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752900July 26, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES
On 7/25/2026, the vehicle set DTC P1128 (Closed Loop Fueling Not Achieved, Bank 1) with a steady check engine light and no drivability symptoms. I cleared the code with an OBD2 scanner. My wife had driven the vehicle to a local store and back earlier with no issues. Shortly afterward, with the vehicle loaded for a trip, she applied the brakes at the end of our driveway and the vehicle did not come to a complete stop. She described the pedal response as delayed. She proceeded onto our residential street at low speed and applied the brakes again. The brakes did not function properly. The pedal traveled to the floor with minimal braking effect and the vehicle came to a rolling stop rather than a controlled stop. She pulled to the side of the street and cycled the ignition off and on. She then drove approximately 10 to 20 feet and applied the brakes again with the same result: pedal to the floor, rolling stop only. Steering effort was normal throughout. We judged the vehicle unsafe to drive and cancelled the trip. It has not been driven since. Within 10 hours of the braking failure, the vehicle experienced a complete electrical failure. The key fob would not unlock the doors and I had to use the physical key. With the brake pedal depressed and the start button pressed, the instrument cluster illuminated for less than one second and then shut off, repeating. The vehicle would not start and remains disabled. No crash, no fire, no injury. The vehicle has open safety recall 21D (NHTSA 26V-363) listed as incomplete. All other recalls were completed at dealer service in May 2026. Current mileage is ~62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752808July 25, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
My vehicle has had issues since October of 2024, I bought it March 2024. The first problem that arose was the fuel door button wouldn’t work, the informant screen flickered, and engine light would come on and off all of this began after getting it serviced Oct 2024, I took back to the dealership 3 days later to get it diagnosed. The fuel tank isolation valve was the problem which caused the vehicle to not be able to be pumped, the gas would start spilling when attempted to pump, which left me stranded a few time. This was also causing the electrical flickering and shaking of the vehicle. They were able to fix the issue 3 months later after having the vehicle for a week, during those 3 months the vehicle was still shaking, the electrical components kept flickering or turning off, and it was difficult to pump gas. Last November the vehicle started shaking when I drove it, or stall in the middle of the road. My sensors would stay on for my mirrors even when no one was driving near me or just turn off. My informant screen would just show a black screen and wouldn’t turn on. My engine light turns on and off, so I took it in for the last two recalls to be fixed on June 3, 2026 (#78C 2023-2025 MY WL PHEV, 2024- 2025 JL PHEV 2.0L ESS E) & (#68C 2020-2025 JL & 2022-2026 WL PHEV HV BATTERY FIRES) and now the car hasn’t turned on since July 20, 2026. The dealership won’t send a tow although my car will not turn on because of the new software install they put in. I requested my service records to be sent to me and they refused and made me come in person for all my service receipts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752702July 24, 2026
FUEL/PROPULSION SYSTEM
Follow-up to complaint 11749455, same vehicle (2021 Jeep Wrangler EcoDiesel, approx. 98,300 miles). Following recall 01A (high-pressure fuel pump replacement), a diesel fuel leak was discovered at a fuel supply component by the servicing dealership. That fuel injector supply line was replaced on 07/23/2026, which I paid for under protest. Within approximately one mile of leaving the dealership, the vehicle began leaking diesel fuel heavily and was returned the same day. The dealership then identified injector O-rings as the source and replaced them; after that repair, fuel injector #1 is now leaking. This is the third distinct fuel-system leak repair on this vehicle following recall-related service, and none has resolved the condition. The vehicle was released to me in a leaking, unsafe condition after a paid repair that did not fix the leak. The failed components have been confirmed and worked on by the dealership and are available for inspection. Concern: repeated diesel fuel leaks in the engine compartment present a fire and roadway hazard, and recall-related fuel system repairs have not reliably resolved the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752654July 24, 2026
ENGINE
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various speeds, the temperature gauge rose significantly, indicating that the engine was overheating. The coolant temperature warning light remained illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that there were metal shavings inside the engine cylinders, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752615July 24, 2026
STEERING
The contact owned a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the contact stated that there was an abnormal odor inside the vehicle. No warning lights were illuminated. The contact parked the vehicle and while inspecting the vehicle, the contact saw smoke coming from underneath the vehicle. The contact became aware of fire underneath the vehicle. The Fire Department arrived on the scene and extinguished the fire. The vehicle was towed to a local tow yard. The vehicle was deemed a total loss. There were no injuries sustained. The contact later received notification of NHTSA Campaign Number: 26V363000 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 22,890.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11752589July 24, 2026
ELECTRICAL SYSTEM, ENGINE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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