Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11723041March 9, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
On July 3rd I was driving on the highway, and the Jeep went into limp mode. When it ran out of the electric charge, it didn’t switch over to the gas engine and became un-drivable. I brought it to a Jeep service center and they kept it until July 7th. They were not able to figure out why that happened, but obviously it is part of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723031March 9, 2026
ENGINE
my 2024 Jeep Wrangler 4xe High Altitude and a serious safety concern related to the ongoing battery fire recall associated with this vehicle. I have leased this vehicle since new and it currently has only approximately 8,200 miles. The vehicle is in excellent, like-new condition and has been very carefully maintained. However, due to the fire safety concerns related to the hybrid battery system, I no longer feel safe driving or even parking this vehicle near my home or garage. Because of these concerns, I have intentionally limited my use of the vehicle, which is reflected in the extremely low mileage. I currently lease the vehicle through Stellantis Financial Services and have approximately 12 payments remaining. When I contacted them regarding my safety concerns, I was directed to Jeep Customer Care for assistance. Given the nature of the safety recall and the fact that the vehicle is essentially new, I am respectfully requesting that Jeep review my situation for possible customer assistance. I would greatly appreciate information on whether any of the following options may be available: • Lease termination assistance • Vehicle replacement or exchange • Manufacturer buyback or repurchase review • Any other recall-related customer relief programs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722632March 7, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I own a 2024 Jeep Wrangler Rubicon 4xe (VIN [XXX]) that is subject to a federally mandated safety recall involving the high-voltage battery system. I attempted to have the recall performed by an authorized Jeep/Stellantis dealership, Carson Chrysler Jeep Dodge Ram in Carson City, Nevada. During communications with the dealership’s Service Manager, I was informed that the dealership would not perform the recall unless I signed dealership-specific authorization documents and agreed to their internal policies. The dealership further stated that if their evaluation determined the hybrid battery required replacement, they would retain (“quarantine”) the vehicle for an extended period and would not provide alternative transportation beyond a limited initial period, requiring me to pay for a rental thereafter. I objected to being required to pay transportation costs caused by a manufacturer safety recall and to signing waivers as a condition of recall service. I made clear that I was requesting that the recall be performed. The dealership then refused further service and removed me as a customer, stating that because I would not agree to their conditions they would not perform the recall and recommending I find another dealer. I subsequently sent written notice to Stellantis / Jeep corporate headquarters explaining the situation and requesting assistance to complete the recall. Stellantis did not respond to either of my written notices. As a result, my vehicle remains subject to an unresolved safety recall despite my good-faith efforts to have the recall performed by an authorized dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722546March 6, 2026
UNKNOWN OR OTHER
I am submitting this complaint regarding a safety concern with my Jeep following the completion of Recall 68C. Since the recall service was performed, the vehicle has experienced significant issues when operating in hybrid mode. While driving in hybrid mode, the vehicle repeatedly switches back and forth between hybrid and electric operation. When the vehicle enters electric mode, the RPMs will suddenly spike and the vehicle will call for the gasoline engine. When the accelerator pedal is pressed, the vehicle is unable to maintain electric power and immediately switches into gasoline mode. This behavior results in constant drivetrain shifting and erratic engine speed changes. The RPMs frequently jump from 0 RPM (electric operation) to approximately 3,000 RPM when the gasoline engine abruptly engages. The repeated transitions between electric and gasoline power create noticeable hesitation, jerking, and inconsistent acceleration. This issue began only after the Recall 68C service was completed and was not present beforehand. The repeated switching between propulsion modes appears abnormal and may pose a safety concern, particularly during acceleration or when merging into traffic where predictable vehicle response is critical. I am submitting this report so that this issue can be documented and investigated to determine whether the recall repair may have introduced or failed to correct a problem within the hybrid drivetrain system. 2023 Jeep Wrangler 4XE Unlimited
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722533March 6, 2026
ELECTRICAL SYSTEM, ENGINE
Issue type: 1.) Electrical system / hybrid battery 2.) Safety recall with no remedy My 2024 Jeep Wrangler 4xe currently has open safety recalls (78C and A7C) with no available remedy. These recalls have been open for several months. I have been advised that the vehicle may pose a safety risk, yet I am continuing to make lease payments and rely on the vehicle for transportation. The manufacturer has not provided a repair timeline or resolution. I do not feel safe operating the vehicle and am seeking assistance because the defect cannot currently be repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722462March 6, 2026
ELECTRICAL SYSTEM
We took the car in for the death shake and were informed there was a recall on the Jeep (25V741000). The dealership performed the maintenance work. The 12V battery was also inspected and listed as good. Since the repair, the 12V battery has shorted multiple times and finally ceased running yesterday. It has been two weeks since the dealership recall repair. While the recall specifically impacted the HV battery, the 12V is interconnected and the liklihood of that battery being impacted is high. The safety impact is the car temporarily not being able to gain power after stopping at red lights and the battery draining when stopped or turned off. The check engine light appears every time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722406March 6, 2026
ELECTRICAL SYSTEM, ENGINE
See attached document for complaint. I want to love my Jeep. However I cannot. How is it that Stellantis corporation and Jeep are allowed by the applicable government agencies to not be responsible to 2024 JEEP 4xe customers for the current safety and depreciation concerns for their 4xe vehicles? The recent email offering a $100 gift card was extremely insulting. My reasons for purchasing Jeep: • Typical resale value of Jeep has been great. o History shows typical depreciation is 30% over 5 years. o My 2024 Jeep has realized 55% depreciation in one model year due to the problems and recalls. o My 2024 4xe has lost value from $62,802 to $28,000 (Kelly Blue Book) in one model year if you can find someone to buy it with the three pending recalls and no fix. • Advertised gas mileage o The window sticker indicates 49 mpg when charged. • The reality is that the highest gas mileage I have seen for the Jeep, even when fully charged, is 21.6 mpg. • Local dealer with a good history of service o Dealer cannot help because they do not have instructions or direction from Stellantis on how to manage the 4xe problems. o Service manager said a 3-week wait for rental. • Pride of ownership. o Jeep owners have a bond and tend to take pride in their JEEP. • It is not safe to park my new Jeep in my garage. • How can I protect it if It must stay outside in the elements. • Safety o Jeeps tend to be safe. However, this Jeep is not. • Battery fires- this has been a safety issue since 27 Sep 2024. • Engine casting problems that can cause catastrophic failure • Pushed software download with errors that caused my Jeep to shut off when driving without warning. • Since pushed download the radio cuts in and out. 3 My questions • Why is the NHFTSA and FTC allowing Stellantis to keep these unsafe vehicles on the road without action, besides announced recalls without a solution? • How does the EPA allow and justify the mileage shown on the window sticker that is not even close to a reality? • Where is the justice to Jeep owners for lack of safet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722372March 5, 2026
POWER TRAIN
Car began slipping not wanting to shift gears humming loudly and driving rough at 61k miles on a 2023. Being told it’s dclutch and possible transmission needed. No warning just out of nowhere
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722256March 5, 2026
ELECTRICAL SYSTEM
My 2023 Jeep Wrangler 4xe has been in the shop at Tameron Jeep in Daphne, AL for 37 consecutive days. After having the recall on the hybrid battery software performed, an engine light came on. When I returned it to Tameron service department, I was told the diagnostic scan showed a fault in the hybrid battery due to the recall software update. It has remained at the service department for 37 days without remedy. The service department says they are waiting on Stellantis to advise them and that they feel like Stellantis "Star Connect" tech line is requiring their service tech to perform the same repeated tests again and again to avoid approving the hybrid battery replacement. I have called Jeep customer care, opened a case twice, escalated, requested area manager, etc., and currently there is no update, plan of action, or timeline for repair. The service department said even after the battery replacement is approved (it has not been yet), it would be more than 30 days to get the new battery. So in addition to the current 37 days in service, it could potentially be another 30-60 plus days. I have been unable to get any help, any plan, any updates from Stellantis. The service department has been very understanding but they can't do anything further without approval from Stellantis. I'm still making payments and insurance on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722213March 5, 2026
ENGINE
1. The engine in my 2024 Jeep Wrangler 4xe is subject to manufacturer Recall 78C. According to the recall notice from Stellantis, the engine may be contaminated with sand from the casting process. This contamination can damage internal engine components and lead to catastrophic engine failure, loss of drive power, or a vehicle fire. The vehicle is available for inspection upon request. 2. The recall states the engine could fail catastrophically, potentially causing a vehicle fire or sudden and unrecoverable loss of drive power. If this occurs while driving, it could lead to a crash without warning. This creates a significant safety risk to me, my passengers, other drivers, and property. I am also three months pregnant so it is also putting my unborn child at risk. 3. The safety defect has been confirmed by the manufacturer through Recall 78C. My vehicle is listed as affected by the recall, but there is currently no repair or remedy available. 4.The manufacturer has acknowledged the defect through the recall notice. I currently have an open case with Stellantis regarding this safety recall. The vehicle has not been repaired because the manufacturer states a remedy is still under development. 5. There have been a few times where my check engine light comes on, but then it turns off by the time I go to the dealer. Other than that there have been no warning lights or symptoms. However, the recall indicates that catastrophic engine failure and loss of power may occur without prior warning, which is why the safety concern remains unresolved. The vehicle is currently leased and I am continuing to make payments on a vehicle with an unresolved safety defect and no repair timeline. I have also opened a case with the manufacturer, Stellantis, regarding this unresolved safety defect. Case number: 95368058. This is also the second recall that could cause a fire to the vehicle. 68C recall we did have fixed, but it's trending to be an unsafe and unstable vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722174March 5, 2026
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehicle communication failures. One point unable to start the vehicle. Then the wipers and all warning lights came on without being able to turn the vehile off. Had to disconnect both batteries while the wipers destroyed themselves on a dry windshield. This is also causing a Service Shifter warning light then total loss of power steering while driving down the road at any speed. This includes highway speeds. Dealer replaced power steering system with no resolution. Thousands of dollars in repair. Dealer stated they repaired wiring. Did not fix the issue. Now it is more intermittent. When the communication between modules is not functioning properly it disables the power steering even while driving. This is extremely dangerous and I can no longer trust my vehicle. There are thousands of reports and or reviews about this issue. Someone has to be held accountable. I have spent thousands and my Dealer spent weeks trying to resolve the issue. Jeep has roughly 37000 miles. This is an on going issue since October of 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722155March 5, 2026
SUSPENSION, STEERING
We have had the death wobble happen several times when driving. It was so violently shaking we tried to stop quick on a 75 mph hiway. Very dangerous and scary. This has happened many times over the last month. Had wheels realignment and new shocks. Still happening
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722062March 4, 2026
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On 3/3/2026, I brought me JEEP 4XE to the Jeep dealership in Paris, Kentucky to have the 68C recall performed. The Jeep dealership used version #7 of the 68C recall instructions to updated all software modules and then to perform a 7 mile test run to engage the electric engine and to stress the vehicle per the instructions documented in the recall instructions. Document is identified as: * High Voltage Battery * Reference: 68C/NHTSA 25V-741 * Revision: 7 * Edition: February 2026 * Details: Additional DTC added to the end of Section B. BPCM software update After picking vehicle up from dealership, I proceeded home via a state highway Route 68 (Paris Pike). The roadway is a 4 lane divided highway and has a speed limit of 55mph. I set my vehicle to HYBRID mode and then placed it on cruise control as I had done numerous times over its 25,000 miles. During the drive there were occasional rolling hills and inclines. I gauged the hills to be about a 1% grade on average but never exceeding 2% grade. During these inclines, the gasoline engine engaged and the RPM gauge on the instrument cluster registered 3000RPM. This excessive engine RPM had NEVER occurred before the 68C factory recall procedure. In all other instances of the engine engaging, the RPM would engage at 2000RPM. I contend that the the engagement of the gasoline engine on these small inclines was NOT warranted and that the excessive RPM's of 3000 is not normal and was never experienced prior to the 68C recall fix. I am submitting this information for review and documentation. Video of the instrument cluster gauge showing the RMP gauage and the display panel showing the engine and battery kW used were taken to document the process. I believe that the engagement of the gasoline engine at 3000RPM will cause excessive wear of the engine and is a direct result of one of the software updates that was used to complete the 68C recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722039March 4, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Electronic Cabin Heater- EV/ Hybrid component that acts as a heating element when driving in electric mode. Common issue since the Chrysler Pacifica eHybrid plug in vehicle was manufactured. Safety: Extreme temperatures we’ve experienced would prevent heat from dispersing in the engine cabin and potential damage to engine/ EV components due to no thermal regulation. Has been reproduced and replaced. Specific to Jeep Wrangler 4xe (2021+): “Electric mode unavailable; Cabin heating/cooling” Check Engine light with DTC codes P0E80-00 and P0E15-00 present on dash. First appeared October 31st, 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721719March 3, 2026
STEERING
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 55 MPH, the vehicle drove over a bump in the road, and the vehicle started to wobble and shake violently. The contact slowed down and stopped the vehicle. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the steering dampener needed to be replaced. The vehicle was not repaired. The contact stated had experienced the failure several years prior. The vehicle was repaired under warranty; however, the vehicle was no longer under warranty. The manufacturer was informed of the failure. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721573March 2, 2026
POWER TRAIN, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2021 Jeep Wrangler Rubicon (3.6L eTorque, automatic transmission) has experienced recurring drivetrain instability beginning at approximately 2,000 miles while under factory warranty. The vehicle intermittently exhibits a high-RPM flare during acceleration, where the engine speed increases without a commensurate increase in vehicle acceleration. The transmission then abruptly engages, causing sudden jerking. At low speeds (approximately 10–5 mph), the vehicle shudders and harshly downshifts, creating a sudden grabbing sensation. Engine RPMs fluctuate during deceleration as if the transmission cannot smoothly match engine speed. Braking feels inconsistent, and at times it feels as though the vehicle is accelerating or resisting braking input before abruptly slowing. The vehicle has felt as though it would stall at low speeds and has stalled intermittently. Additionally, the forward collision warning / automatic emergency braking system has activated without an obstacle present. There have also been intermittent instances of loss of power steering assist. The engine has developed a ticking noise and a high-pitched ringing/whining sound from the engine area during operation. In January 2026, the transmission catastrophically failed and required replacement of the transmission, torque converter, cooler, and control module. The vehicle was out of service for over 24 days. Following installation of a Mopar remanufactured transmission and torque converter, the same symptoms have recurred, including RPM flare, delayed shifting, shuddering, harsh downshifts, unstable deceleration, and abnormal engine noises. These conditions present a safety concern due to loss of expected acceleration, unpredictable torque engagement, unintended braking activation, intermittent power steering loss, stalling behavior, and drivetrain instability. The vehicle is currently under further diagnostic evaluation. I have multiple documents, but the file is too large to upload
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721315March 1, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Battery completely died, randomly. Issue was “fixed”. Now check engine light is on. Engine sounds bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721223March 1, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
Driving safety concern. Important My new vehicle (Jeep Wrangler Rubicon X) 2026 abruptly shut down as I was driving and veering the steering wheel to the left. All the vehicle power was suddenly gone (electrical, engine, etc) without notice and the vehicle made an aggressive total stop immediately . The steering wheel was hard and the brakes blocked after it lose power and shut down. This has happened twice now. Fortunately I was driving at low speeds and there where no vehicles behind me. However I don’t want to drive the car anymore as this can lead to a serious accident. The first time this happened was two week ago. I took the vehicle to the dealership where I bought it and after 2 weeks of checking the vehicle they returned it to me saying that they couldn’t find anything. 5 days after I got the vehicle back from the dealership this happened again today. The problem persists and it’s a very concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721130February 28, 2026
STEERING
At any speed above 50 mph the steering violently shakes if I hit bridge seams, cracks, or potholes. At speeds about 60 it's significantly worse and around 40 it still wobbles for ~3/4 of a second
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720971February 27, 2026
STEERING, SUSPENSION
I have experienced what is call "death wobble" multipletimes. This is a 2022 with 30k millage. It has been to a service center three times and the drag link with ends has been replaced twice. The problem continues and only happens at highway speed. This issue has put us in what could have been a serious accident with semi-trucks on 50+ mph multiple times. I feel like this is a possible life threatening situation. I have a dash cam video of this happening and have had multiple servers centers inspect it. They have not been able to reproduce the issue, highly intermittent. To have an authorized agent look at it, I will have to pay a $229 diagnostic fee. When this death wobble occurs, there is no warning at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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