Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11740654May 28, 2026
SERVICE BRAKES, UNKNOWN OR OTHER
Vehicle gas/brake pedal to close causing the other to be applied by mistake causing accidents
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11740168May 26, 2026
ENGINE, ELECTRICAL SYSTEM
NHTSA Complaint Description What Happened & Safety Risk: While driving a 2024 Jeep Wrangler 4xe at highway speeds on Interstate 84, the vehicle suffered a catastrophic, unrecoverable loss of motive power. Without any warning, the vehicle completely seized up, shut down, and turned off entirely while moving in active traffic. This exact life-threatening failure has now occurred twice. Operating a vehicle that completely dies at highway speeds places the driver, passengers, and all surrounding traffic at an extreme risk of a high-speed rear-end collision, as the vehicle loses all ability to accelerate or safely clear the roadway. Component/System Malfunction: The failure lies within the hybrid propulsion system and electrical/software communication network (specifically relating to active Federal Recalls 25V710 for Hybrid Control Processor software shutdown and 25V766 for engine sand contamination). The vehicle is absolutely available for inspection upon request. Dealer Confirmation & Inspection: The problem is currently being evaluated. The vehicle is currently held at an authorized Stellantis dealership service department, where it was brought immediately following the most recent highway shutdown. Warning Symptoms: There were no advance warning lamps, diagnostic messages, or performance symptoms prior to the failure. The loss of propulsion and complete vehicle shutdown occurred instantaneously and without warning while traveling at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739884May 25, 2026
ELECTRICAL SYSTEM
Complete failure of entire instrument cluster including speedometer, tachometer, odometer, and all warning indicators making vehicle unsafe to drive. Issue occurred on startup without warning. Dealership confirmed that instrument cluster is faulty. Searched and found previous recalls for this instrument cluster on similar vehicle year/make/model but my VIN was not included. Please expand recall to include other affected VINs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739842May 24, 2026
ELECTRICAL SYSTEM, ENGINE
My Jeep Grand Cherokee 4xe has an active safety recall involving possible catastrophic engine failure, fire risk, and sudden loss of propulsion. The manufacturer recall states that sand contamination inside the engine may lead to engine failure and vehicle fire. The recall remains incomplete and the manufacturer states the repair remedy is still under development. I was informed that repair parts or a permanent repair are not currently available. This creates a serious safety concern because the vehicle may suddenly lose propulsion or experience a fire risk while driving or parked. I am concerned for my safety and the safety of my family. The vehicle is leased and I am still required to continue making payments despite the unresolved safety defect and lack of repair availabilit
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739756May 23, 2026
SUSPENSION, STEERING
Death wobble almost caused me to go head on with a semi at 57mph.. it doesn’t matter the speed either . I’ve had it to two different dealerships they replace the steering stabilizer that made it worse . They tell me it doesn’t do it when they have it .It’s been aligned 4 times replaced tires and it’s getting worse. Something needs to be done I know several people with this issue. And I know there was a recall on other years for this problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739742May 23, 2026
SUSPENSION
My Jeep develops a "death wobble" whenever the vehicle goes over a bridge junction or bump at highway speeds. I have taken it to the dealer on several occasions and they have been unable to pinpoint the issue,. When my husband personally witnessed the problem and went in to complain, the dealer replaced a rear shock absorber, but the problem persists. The Jeep shakes and vibrates violently and uncontrollably and the problem has become more frequent and more violent. I have to come to an almost complete stop to relieve the wobble/vibration, which is very dangerous on a highway! It happened twice today, Saturday, May 23, 2026, on the highway when I went over bridges at 65 - 70 mph. The issues has been persistent since the vehicle reached approx. 5000 miles. I feel unsafe driving my Jeep on the highway. I know that it has been a problem that was covered under an previous agreement/recall for Jeeps through 2020. manufacturing year. However, since my Jeep is a 2023, I do not believe the extended warranty applies to my vehicle. I am a teacher and I can't afford to pay for repairs, which may run thousands of dollars. Also, I feel my vehicle is unsafe to drive on the highway, which precludes me from driving to my job on the highway. Please advise!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739401May 21, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I started my Jeep in my driveway and a warning quickly flashed onto the center screen just before the Check Engine Light illuminated. I attempted to test drive it. The vehicle started cutting out before the engine started racing. I was able to stop at the end of my street. I made a U-Turn to return to my home and the Jeep started bucking and jerking wildly as I was attempting to stop in front of my house. It was at that time it stopped running and locked itself in PARK. I called a tow to the dealer. The tow driver was also unable to move the vehicle as it was still locked in PARK. He was able to drag it onto the flatbed. Upon inspection at the dealer, they stated that the hybrid battery had failed and needs to be replaced. This was a dangerous enough situation but had this of happened in traffic or worse yet on the highway, it would have made for a much more dangerous situation where someone could have been killed. This is not the first time I've had drivability and loss of motive power issues with this vehicle. The last time a few months ago I brought it to the dealer's attention and explained the problem and the danger. The dealer advised me that the software after the 68C Recall will reduce power to protect the hybrid battery. It seems that Jeep is trying to save money rather than do the right thing and buy back these dangerous vehicles. Jeep customer service basically told me that it's my problem. I just want the Jeep fixed or bought back. It is not a safe vehicle to drive without fear of being smashed into from the rear. The Jeep is currently at the dealer waiting for a replacement hybrid battery. It is my understanding that the replacement battery will be the exact same as the defective one and runs the same chance of being defective and dangerous. How is this even allowed to happen?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739298May 21, 2026
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2021 JEEP Wrangler. The contact stated that while opening the vehicle's rear swing gate, they noticed that the rear windshield defroster grid was completely burnt and melted, with a scorched power wire leading directly to the glass terminal. The contact referenced NHTSA Campaign Number: (24V111000 (VISIBILITY) however, the VIN was not included in the recall repair. The vehicle was taken to a dealer where it was diagnosed to have a failure on the defroster. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 57,140.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739143May 20, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
* See list below for specifics - yes vehicle is available at mechanics location * 6 lane intersection - vehicle and myself were in center lane blocking traffic - made 911 call requesting officer since I was blocking traffic * See below for detailed description * No at this particular time, it is at the mechanic's shop for further investigation - shop was closed by the time the tow truck carried the jeep to the drop off location * See below for detailed description Within the last week the jeep turned off on its own while sitting with the engine running in a parking spot, it also automatically slowed down to less than 25 mph unable to give it gas and then a warning came on about the sway bar being disconnected, the check engine light came on for a few days then turned off by it self, the last incident some of the following warning lights came on before the jeep came to a stop on it's own while traveling approx 45 mph on a 6 lane street - serv 4wd, auto emergency braking unavailable, sway bar!, service electronic stability control, sway bar disconnect unavailable, forward collision warning off, adaptive cruise control fault, and as the jeep cut off the warning light for the plug status fault warning came on. The vehicle has been towed to a mechanic and they will let me know the status of the jeep once they have checked it out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739109May 20, 2026
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Still no remedy for the engine recall. Vehicle gives me issues. Currently will not start, can not move the vehicle away from my driveway. Has bunch of electrical errors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738965May 20, 2026
STEERING, SUSPENSION
The vehicle Wobbles violently above 75 mph, especially crossing over passes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738893May 19, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM, SERVICE BRAKES
The vehicle experienced a sudden, catastrophic, un-commanded emergency braking event while moving in active traffic.Despite the driver's seatbelt being securely buckled, the vehicle overrode its own safety programming, dropping all propulsion, violently engaging the electronic brakes, and forcing the transmission straight into Park at low speeds at an intersection. This occurred immediately after the vehicle received an official factory high-voltage hybrid safety recall remedy last month.The vehicle was taken to an authorized dealership, where a diagnostic scan logged a false 'Door Ajar / AutoPark' fault code. The safety system critically malfunctioned by ignoring a buckled seatbelt to execute a dangerous emergency stop in traffic. The vehicle is completely unsafe to operate on public roads due to an unpredictable brake and powertrain safety override defect. The manufacturer is currently refusing to provide direct-bill rental assistance while the vehicle sits undiagnosed on the dealer lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738664May 18, 2026
STEERING, SUSPENSION
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experiences a severe front-end steering and suspension oscillation commonly referred to as “death wobble.” After driving over uneven pavement, bridge joints, potholes, or rough highway surfaces at highway speeds, the steering wheel begins violently shaking side-to-side and the front suspension appears to oscillate uncontrollably. The vehicle becomes difficult to steer and maintain lane control until speed is significantly reduced. The issue first occurred at approximately 10,000 miles and has recently returned. Although the current episodes are somewhat less severe than the initial event, the vehicle still becomes unstable above approximately 65 mph and cannot be safely driven at normal highway speeds. How was your safety or the safety of others put at risk? This defect creates a serious safety hazard because the steering instability occurs suddenly at highway speeds and makes the vehicle feel temporarily out of control. During the initial in incident, the steering wheel shook violently after hitting an uneven section of highway pavement, and I believed I could lose control of the vehicle or collide with surrounding traffic. The only way to stop the oscillation is to rapidly reduce speed to approximately 50 mph or lower, which itself creates additional danger from surrounding vehicles traveling at highway speed. The recurrence of the issue has made me afraid to drive the vehicle on highways or at normal traffic speeds due to concern over loss of steering control and potential crash risk. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle was serviced. The dealer performed the fix of the wheel damperer after the original occurrence. While those actions temporarily reduced the severity of the symptoms, they did not permanent. This is a known issue for Jeep's since 2018, I have had 3 and all 3 have had it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738662May 18, 2026
STRUCTURE:BODY
Paint bubbling and aluminum body panel corrosion on hood and front doors of my 2021 Jeep Wrangler Unlimited (VIN [XXX] ), currently at 63,000 miles. This is a well-documented manufacturing defect affecting 2018-2021 JL Wrangler and 2020-2021 JT Gladiator vehicles with aluminum body panels. Stellantis has issued multiple Technical Service Bulletins addressing this exact condition: TSB 31-001-18 (March 2018), TSB 31-001-19 (July 2019), TSB 31-002-20 (October 2020), TSB 31-002-22 (December 2022), and most recently TSB 31-001-26 Revision A (February 2026), all titled "Aluminum Body Panel Corrosion Repair." The corrosion presents as paint bubbling along the leading edge of the hood and on the door panels. Filiform corrosion develops under the paint over many months before becoming visible. My corrosion warranty expired in January 2026, just one month before the latest TSB was issued. I am reporting this defect for federal documentation. The manufacturer has been aware of this defect for over 8 years (since 2018) and continues to issue revised TSBs rather than implementing a recall. A class action lawsuit ([XXX] et al. v. FCA US LLC) has been filed regarding this same defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738566May 18, 2026
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
I was driving vehicle on interstate when sudden loss of power took place. I immediately pulled off the road and we smelled smoke. Fire was coming out of engine compartment near passenger wheel. We immediately exited the vehicle and assisted our young children out of the back seat. Within seconds the vehicle was fully engulfed in flames. If we were not able to immediately pull off the road and assist our children, we could have all been severely injured or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738395May 17, 2026
SUSPENSION
I was on [XXX] . Going about 55 when I went over a bump in the road and my jeep started shaking out of control going into the other lane almost causing an accident. It a jeep wrangler rubicon 2021 with 23000 miles on it and garage keep. Jeep should stand behind this problem due to the fact it involves many jeeps and can kill someone. It’s a well known problem that they are not stand behind. How many accidents or people killed does it take to have this safety hazard addressed by this corporation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738374May 17, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I am reporting a serious safety concern with my 2024 Jeep Wrangler 4xe, VIN [XXX] . The apparent systems involved are the hybrid propulsion system, charging/high-voltage battery system, powertrain control system, and/or regenerative braking/deceleration system. The vehicle is available for inspection upon request. After prior battery/charging-related issues and recent Jeep recall service, the vehicle displayed a “Service Charging System” warning and the check-engine light came on. While driving home, the vehicle did not decelerate normally when I removed my foot from the accelerator. It felt like the Jeep continued propelling itself or maintaining speed without accelerator input. I drove approximately one mile down my street at about 40 mph, and the vehicle did not slow down as expected unless I applied the brakes firmly. I had to brake harder than normal to slow the vehicle. This created a serious safety risk because the vehicle appeared to continue moving at speed without normal deceleration, which could have caused a crash or prevented me from stopping in time. After the incident, the vehicle also turn off. It took multiple tries and about 20 minutes to turn off. The “Service Charging System” message and check-engine light remained on. The problem has not yet been reproduced or confirmed by a dealer or independent service center, but I am arranging for the vehicle to be towed/inspected and do not intend to drive it due to the safety concern. The vehicle was recently inspected/serviced by a Jeep dealer for recall-related work before this incident. I am requesting that the dealer/manufacturer inspect the vehicle and preserve all DTCs, freeze-frame data, module update records, HV battery/charging diagnostics, and any available accelerator/brake/propulsion data. No crash or injury occurred, but the vehicle created a serious safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738338May 16, 2026
ELECTRICAL SYSTEM
Instrument cluster failure. I completed a short trip wherein it was working fine. Went back out several hours later to return home at midnight. The instrument cluster had no power and did not function. I am currently driving with no speedometer, no tachometer, no fuel gauge. I am flying blind because of a known defect in Jeep instrument clusters (NHTSA report 24V652000) between 2020-and 2024. Recall 30b was used to narrowly target other jeeps...but mine somehow does not qualify meaning it is my problem...though it is a well enough known issue that they have a recall on other instrument clusters just failing. As we know from Fight Club they have no intent to do recalls on anything other than the least cost to themselves: “Wherever I'm going, I'll be there to apply the formula. I'll keep the secret intact. It's simple arithmetic. It's a story problem. If a new car built by my company leaves Chicago traveling west at 60 miles per hour, and the rear differential locks up, and the car crashes and burns with everyone trapped inside, does my company initiate a recall? You take the population of vehicles in the field (A) and multiple it by the probable rate of failure (B), then multiply the result by the average cost of an out-of-court settlement (C). A times B times C equals X. This is what it will cost if we don't initiate a recall. If X is greater than the cost of a recall, we recall the cars and no one gets hurt. If X is less than the cost of a recall, then we don't recall.” ― [XXX] lub [XXX] I [XXX] (B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738243May 16, 2026
ELECTRICAL SYSTEM
When I bought the car 4/9/2026 I was told there was a recall. I called 2 weeks later to morrow cdj in morrow,ga. They said it would be over a month before I could get a loaner for the mean time. I couldn’t do that. I wouldn’t be able to get to home or take care of my daughter. I asked to be notified when there was a loaner available. 5/14/2026. I was driving with my daughter to the store and I completely loose power in the car. I could barely pull over to the side. AAA couldn’t charge the battery. I called the local jeep dealership. They wouldn’t help tow it to the dealership. They also had no loaners for over a month. And are taking their sweet time even looking at my car. After completely losing power in on going traffic that could have been catostrophic I’m angry. I called customer care for stellantis and they told me I could get my own rental and then submit for a possible reimbursement later but they will not get me a car. I’ve had this car for 5 weeks and now god knows how long I will not have a car. I can’t afford to pay a car note for over 500$ a month and a rental car. I don’t have a second car. Jeep knows this car is unsafe are not doing anything to assure the safety of its consumers. Nor are they trying to make it right. In the right place we could have been in an ugly accident because jeep isnt trying to fix these cars. Am I only entitled to fair treatment if we were not so lucky?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738100May 15, 2026
ELECTRICAL SYSTEM
Recently, my Jeep Wrangler Rubicon 4xe was affected by the 68C Fire Safety recall where the Jeep was stuck at the dealership for battery replacement for 6 weeks. The dealership didn't have a loaner vehicle to offer during the time of the Safety recall. I was asked to contact the Jeep customer care about securing a rental vehicle during the time. I got this email from Stellantis before I started the rental: " Thank you again for speaking with me today. As a follow-up to our call, your rental reimbursement has been approved. You may rent through a licensed and legitimate company—such as Enterprise, Hertz, Avis, or Budget—at a daily rate of $60 per day, based on the local rates in your area. Sales tax is included in this amount. Please note that optional services—including insurance, fuel, tolls, GPS, tips, and underage driver fees—are not reimbursable through Jeep Customer Care. Rental reimbursement applies only to warranty-related repairs and covers the time your vehicle is at the dealership, unless special arrangements have been approved. To process your reimbursement, please reply to this email with the following documents: Once we receive these documents, we’ll begin processing your reimbursement right away. If you have any questions, please feel free to reach out—I’m happy to help. " Jeep is now refusing the reimburse the non-optional charges saying that they only reimburse Time and Mileage and Taxes. Here are the required charges that Jeep is refusing to reimburse (Total of $337.71): Road Safety Fee (Colorado Mandatory): $229.62 (Total for both periods) Avis Mandatory Fees (FTP SR, License Recoup, Energy): $96.09 Extension Fee (Due to Repair Duration): $12.00 I spoke with the Customer Care multiple times that these are mandatory fees and as per their original email to me, they are supposed to only exclude optional fees from reimbursement. They are saying that Corporate policy is inconsistent with that email and they are unable to reimburse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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