Jeep Wagoneer Complaints

350 consumer complaints on file.

#11644088February 21, 2025
ELECTRICAL SYSTEM
The vehicle wouldn't start once i started it the start stop light warning lamp illuminated. When i got to the redlight it stopped and shut off. I had the battery checked and it was ok but the auxilary battery was drained. I had the software updated a couple months back on a recall. It has a TSB u0485-00 that may be the problem. Stellantis has several star online pubs about it. They say since it had 36600 miles and was in Canada first for 10000 miles they won't fix it the cost is mine unless there is a recall. They said they has been hundreds of people with the problem but not enough for the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642827February 14, 2025
SERVICE BRAKES
The contact owns a 2022 Jeep Wagoneer. The contact stated while parking the vehicle in the contact's residential driveway, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that the vehicle was uncontrollable. In addition, the contact stated that an unknown warning light was illuminated. The contact stated the vehicle went through the backyard and crashed into the kid's wooden play set. The contact's wife was an occupant in the vehicle when the failure occurred. A police report was filed. The vehicle was towed to the local police department for inspection. The vehicle damage had not been accessed. The contact's wife suffered anxiety as a result of the failure. The vehicle was later towed to the dealer where it was diagnosed as catastrophic brake failure. The contact was advised that the service brake control unit needed to be replaced. The vehicle was repaired, however the contact was informed that the vehicle needed to be inspected by the corporate inspector before it could be released. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11641639February 10, 2025
SEATS, ELECTRICAL SYSTEM
The second row easy entry keeps failing. The easy entry goes out and throws the seat forward. person in seat has to force the seat down. Immediately after stopping and passenger getting out the seat is forced forward unable to latch until after shoving it back a few times. Warning on driver panel comes on to check second row seat. we have taking the car in twice and it continues to fail. Very unsatisfactory for a 85k vehicle. My children are afraid to sit in this seat due to it being unsafe and the seat belt being the only thing holding it down while in motion. Dealer said its a sensor that is going out. we are going on are third trip to the dealer. would have been more but seams to reset itself every now and then. Forcing us to reschedule to maintenance visit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639033January 28, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While sitting at a stop light my vehicle started malfunctioning and put itself into park. Several different warnings came across the screen and I was unable to change gears or start my car for a while. Finally my car allowed me to push the break and restart the vehicle. A warning light came on with an “A!” But then was no longer on the screen once I turned my vehicle off and back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638442January 24, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While at a stop light, with start/stop active, I released the brake, which should have "reactivated" the car. Instead, it shut down. I got a quick transmission service error on the dash. Once I put the car in park and turned it off and then on again, it functioned properly. I. The meantime I was being honked at from everyone missing the green light behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638364January 24, 2025
ELECTRICAL SYSTEM, STEERING
While driving vehicle. Vehicle shut off and completely was drained of all power in the middle of the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635491January 12, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle purchased on September 7, 2022, with 16,182 miles. It was sold to me with an open recall. Late December 2023, I complained about car not starting on a frequent basis. Roadside assistance was called to jumpstart battery. Every time the vehicle was jumpstarted the check engine light remained on for days to up to two weeks. January 5, 2023, vehicle went to repair shop, techs claimed nothing was wrong, vehicle returned to repair shop 5x within a 4-to-5-month period for the repair shop to decide it needed a new auxiliary battery. Unfortunately, the fix was temporary as it began to fail again and now leaving me on the road stuck. I drive, I stop at a stop sign or red light, or intersection as I move to turn, car shut off. Almost causing several accidents. I was on the highway when my GPS started glitching and shut off, turn back on and some of my safety icons would stop functioning. I strongly believe this car has major electrical issues that the repair shop cannot seem to find what is actually causing the battery to fail or die. When a repair is done the main issue is never totally corrected and other issues arise. November 9, 2024, vehicle went to repair shop, again they can't seem to find what's wrong. November 18, 2024, it was towed again for same issue, it is now January 12, 2025, and my vehicle is still in the shop. About a week ago they told me that "they think was causing the battery to fail is the sideboard that seems to not work properly" and they cannot guaranty me that that's it. I asked the repair shop for the Multi Vin Summary Report, and I am at total disbelief at the amounts of visits this vehicle has been in the repair shop before I purchased this vehicle. Since I purchased this vehicle, it has 12 confirmed repair visits, with 3-4 recalls and not to mention the visits that's nothing wrong was found. Prior owner had 6 repairs and 2 recalls. Totally unsafe on the road!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635001January 9, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 3 occasions over last month the emergency parking brake has engaged while vehicle was in motion. Twice at low speed below 10 mph and one at approx 20 mph. The incidents caused near rear end collisions on 2 occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634744January 7, 2025
ENGINE
Vehicle overheated despite coolant level being at max level. I took it to dealer and dealer said it was a faulty thermostat. The problem appeared January 2, 2025, and I immediately took vehicle to the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634262January 6, 2025
POWER TRAIN, ELECTRICAL SYSTEM
This Jeep has gone back to the dealership 3 times for dangerous Undrivability, twice on the back of a tow truck, and third time retrieved by the dealer for repair. It has endangered my family on multiple occasions, each for a different reason, making this car unsafe to have my family drive in. It is less than one year old. Only 1 month after purchasing, it died in a parking lot with my family in the car. It had to be put on a flatbed back to the dealer for a computer replacement. The second time, it died in my driveway and again had to be brought on a flatbed to the dealer. The third incident was the most dangerous and the incident that must be flagged. With my kids in the car, my wife came to a stop sign. The car shook and jittered, the entertainment system went out, and the headlights flashed. A driver at the intersection thought my wife had "flashed the lights" and proceeded into the intersection, nearly causing an accident. I had the dealership come and get it, they applied a fix for the engine start-stop recall and said that likely fixed it. This car is unreliable and unsafe, and Jeep refuses to buyback the car, telling me only to start arbitration. They have refused to even give me a manager, and not returned all my calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632809December 28, 2024
ELECTRICAL SYSTEM, ENGINE
While driving the battery light ignited, the cars battery quickly started to decline was able to pull over when car entirely shut down after all dash lights cycled through. Replaced two BPM components and new batteries and still can not diagnose or find the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631313December 17, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Over the air date on my vehicle. It has disabled the high beams, front collision won't turn on, Am radio won't work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629046December 5, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Unexplained and dangerous transmission issue resulting in stalling while driving at low speeds, electronic malfunction, and check engine light which first occurred on 7/23/24 when the vehicle had roughly 3,500 miles. Vehicle was with dealer service from July 24-August 15, 2024. During that time, repair was allegedly attempted twice and vehicle returned to me on 8/15/24 after allegedly a replacement part was installed from Jeep/Chrysler HQ. Was told by the dealer service rep the issue was a known issue and other Wagoneers had been brought in with the same issue when I retrieved the vehicle. Dealer service could/would not confirm if issue was recreated but assume so since the vehicle was kept for so long. Sudden stalling and check engine light occurred again on 10/3/2024. Contacted dealer service on 10/3/2024; was told not to drive vehicle and a tow truck would be sent. Car towed to dealer on 10/4/2024 and returned again after alleged repair on 10/18. Issue occured again on 11/16. Have not brought it back to the dealer as I have filed for lemon law. Check engine light was on but went off a week later. On all three occasions, prior to the stalling and electrical malfunction, the car seems to be stuck in a low gear while driving and makes a grinding noise. The issue occurs when slowing down and has not happened at high speeds, luckily. Filing this with NHSTA as I see there is also an investigation into 2022 model for same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628962December 5, 2024
ELECTRICAL SYSTEM, ENGINE, STEERING
Our problems started with getting a message that said "check user manual for proper fuel and oil" when we accelerated. We just thought that was a warning sign, discussed this with the car dealership, and we were indeed using the correct fuel. When on the interstate going 70mph the car started rocking back and forth with the check engine light turned on. Took it to the dealership and they said it was computer updates, whichever helped for a couple months and then we continued to get the same message. Throughout our entire year and a 1/2 having the car, our tailgate has managed to fail four times now.The trunk has opened while driving, having stuff fall on the highway. We have gotten stuck places with the trunk not being able to shut. While driving on the highway, the power steering light turned on and the wheel locked up, I had to coast off the road at a corner. We are at the point where we are now 5000 miles over our warranty, driving down the highway once again, and the car started overheating. It said the the oil temp was low, and the coolant temp was high, but had the proper amount of coolant and oil in the car just even had the oil changed. We let the car cool down and luckily were luckily we were a couple blocks from the dealership. Drove a little further and the car overheated again, so my husband literally pushed the car where I coasted down the road to the parking spot. Over the year and a half we have also had the AC fail multiple times along with the back up camera. Also, one morning woke up to the car being dead, no lights were left on. Dealership is being very shady. I told them we will be looking into a lawyer and now they won't give me any documentation about my car. They said it's a faulty thermostat and the engine possibly could be bad but they won't know until the thermostat is fixed. Car back latch is also failing again while it sits at the dealership. I refuse to pay for this car. It's not safe. Complete piece of crap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628353December 2, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
We were bringing our 2022 wagoneer to the dealership to have them investigate an issue with the battery light coming on this morning. While driving on interstate 95 north, all power cut out on the car, the power steering stopped working and the brakes failed. My husband had to navigate across 4 lanes of traffice with now power or brakes or steering to get to the shoulder. The car was towed to our dealership, and they indicated our alternator died and battery died. There were no check engine lights indicating we had an alternator issue or that we should not drive the car in for service. We talked to the service department about the batter light the morning of 12/2/2024 and they had us drive it in. This needs to be looked at as it was a very dangerous situation to navigate on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627916November 29, 2024
ENGINE
The component that failed was the thermostat. This failure caused my engine temperature to spike abruptly as I was driving. My safety and my children's safety were put at risk by creating no engine power, undriveable, and was almost hit by cars due to sudden slow down to decrease engine temperature to prevent from over heating. The problem is being reproduced by Five Star Dodge dealership in Milledgeville, GA and being inspected by their mechanics. There were no warning lamps, messages or other symptoms whatsoever of the problem prior to failure. The failure was immediate which again put my children and I in harms way. This recall is reported on thousands of other 2022-2023 Jeep Wagoneers yet no recall on my vehicle. That recall needs to expand to probably thousands more Wagoneers that are experiencing this failure. Due to this failure it caused the vehicle to be rendered undriveable forcing us to have it towed to a dealership. Furthermore, this thermostat is difficult to get ahold of as dealerships are only allowed to order one a week. Then if you can get a thermostat there are numerous dealerships who have 1-2 plus weeks wait service times. In order to prevent missed appointments, availability in grocery shopping and other errands, we were forced to get a rental car and pay more expenses out of pocket that could have been prevented if we were aware or presented a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627401November 26, 2024
ELECTRICAL SYSTEM
I was driving on the highway when suddenly, my car started acting up. The lights on the dashboard started flashing one by one, from the check engine light to the battery light, and then everything went black. The infotainment system also went out, and I couldn’t control the car anymore. I was going at 65 miles per hour, and I had no steering or brakes. I did some research and found out that this is a very common problem with this vehicle. It’s a serious safety hazard for my family and me. I would really appreciate it if Jeep could look into this issue and do a full recall until it’s fixed. If they don’t, someone could get hurt or even die.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625778November 17, 2024
ELECTRICAL SYSTEM
Vehicle was being driven when all lights came on the dash and vehicle stopped running and came to a stop. Vehicle than engaged the emergency brake by itself. After shutting off the ignition, i was not able to turn the vehicle back on. Vehicle has 38460 miles. I had to have the vehicle towed directly to the dealership, Marino Jeep in Chicago,Il. The dealer came back two days later and stated the battery and ibs sensor required replacement. They could not tell why it stopped running and locked up. This vehicle is currently not safe as there is no guarantee it will not happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624930November 13, 2024
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
I have had extensive issues with the 2022 Wagoneer Series III. Battery has failed, leather seats show wear and signs of peeling after 2 years, main car display blacks out repeatedly, moon roof rattles, heated seats have gone out TWICE in front seats and needed to be replaced, the list goes on. Most recently, the power steering went out while I was driving. I called the dealership and they told me it was likely a fluke and to keep driving it. 4 days later, an automatic update was installed and now the Forward Collision Warning light is on. I don't know whether the collision system will work or not - can't test it, obviously. My safety is obviously at risk. Power steering stops mid-drive. Anti-collision system errors out. These most recent issues started on November 1, 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624675November 12, 2024
ELECTRICAL SYSTEM, ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated that no warning light was illuminated. The contact stated that the power steering and brakes had failed to operate as needed. The contact was able to coast to a stop. The contact was unable to restart the vehicle and had the vehicle towed to the residence. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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