Jeep Wagoneer Complaints

350 consumer complaints on file.

#11760086August 27, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
On multiple occasions, when starting the vehicle, the screen on the dashboard remains with the power button and instructions to depress the brake and push button to start. The car starts, but no gauges appear on the dashboard. Turning the car off and back on does not resolve the issue. The car is on and running and will let me shift into gear and drive the car, as demonstrated in multiple videos. Driving the car while a message on how to start the car is concerning as I cannot see/view the speedometer or any other gauges. Additionally, the indicator that the driver’s door is open is on when the door is shut. Turning the vehicle off, exiting and locking does not resolve the issue and the screen remains illuminated with the same message. These issues have been reported to the dealer and each time I have been told they cannot reproduce the issue-most recently in May 2026 when the vehicle was inspected, even when showing them photos and videos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759600August 25, 2026
STEERING, ENGINE
Vehicle shut down 4 times in traffic almost causing an accident each time loss of power and steering. This all occurred in 1 day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758740August 22, 2026
POWER TRAIN, ENGINE
2024 Wagoneer was shifting weird, throwing itself in parking mode. Shutting off and making you stop while driving to shift in desired gear. Throwing itself in park going down the highway and about had us in a head on collision. Motor has loss of lower and overheating. Multiple misfires on multiple cylinders on all 3 occasions when returned to the dealership. Unable to fix on multiple attempts. Car is still in dealership garage awaiting to be repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758379August 20, 2026
POWER TRAIN
Three times my car has suddenly stopped and went into park. It happened once pulling into the median of a roadway. The second time I was slowing in traffic to stop at an upcoming traffic light and the most recent was backing out of a park spot. In addition to the sudden stops while in traffic it also has had hesitancy when starting from a stopped position. I have to restart the car while in traffic. Could seriously cause an accident to happen. Dealer found several CPM codes, completed an update and cleared the codes 2 days ago and now it happened again. Cabin filter, air filter were changed on 7.6.26 and the first time the car did this was a few days after that. So this has been happening for about 1 month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757889August 19, 2026
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wagoneer. The contact stated that while driving 70 MPH on the interstate, the vehicle stalled. While the contact’s husband was driving at an undisclosed speed, the vehicle shut down, and the driver was able to coast off the roadway. The vehicle was able to be restarted. The check engine warning light turned on and off. The vehicle was taken to the local dealer, where it was diagnosed and determined that the failure was caused by the auxiliary battery. The vehicle was repaired, but the failure recurred. The dealer stated that the failure was caused by the heat. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757661August 18, 2026
WHEELS, POWER TRAIN, UNKNOWN OR OTHER
Vehicle: 2023 Jeep Wagoneer Series II 4WD VIN: [XXX] I am reporting a significant vibration/shaking condition in my 2023 Jeep Wagoneer. At approximately 75 MPH, the vehicle develops a noticeable shudder/shake that can be felt while driving at highway speeds. The condition is repeatable and raises concerns about the stability and safety of the vehicle during normal interstate/highway driving. I am concerned because other Wagoneer owners have reported similar highway-speed vibration conditions. I would like the cause of this vibration properly identified rather than having it attributed to normal vehicle characteristics. The vehicle should be evaluated for possible tire/wheel road-force variation or runout, suspension components, propeller shaft/driveshaft, CV joints, transfer case/output components, or other driveline components that could produce a speed-related vibration. This vehicle also has a history of having been reacquired by the manufacturer pursuant to applicable state consumer warranty laws or to promote customer satisfaction, according to the CARFAX report I obtained after purchasing the vehicle. I am requesting that NHTSA document this complaint and evaluate it along with other complaints involving highway-speed vibration/shaking in Jeep Wagoneer and Grand Wagoneer vehicles. The vibration occurs at approximately 75 MPH and is repeatable during highway operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756883August 14, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Pulling from a stop sign across two lanes of traffic into a median, the car shut off and then started back. When it started back there were multiple warning lights. Pulled out onto highway and when coming to the next turn, there were no power brakes. Had to use extreme pressure to slow the vehicle down to a stop. Turned the car off and then back on and most lights went off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756614August 12, 2026
ENGINE
My car blew an engine while I was inside the car. The car was in park and running in a parking lot when the parking brake automatically engaged unexpectedly. Then, the gauge cluster instructed me to press the brake and push the start/stop button. I then got a warning on my gauge cluster, this time notifying my car entered starter protection mode. Repeating the process three times, me, my four year-old daughter, and were put at high risk of suffering burns as my car started to give off a burning smell of oil, as well strong white smoke from the hood, and shut off the car and opened the hood to release the smoke. If I had waited longer, there would have been a fire. The car is available upon inspection and is currently at my local dealer as of 8/11/2026 (Thunder Chrysler Dodge Jeep Ram, Bartow, Florida) for repairs. An engine failure was confirmed by discoveries by the dealer of a broken valve spring, a dropped cylinder, a cracked piston head, and an oil-coolant mixture. The dealer confirmed that this stemmed from Stellantis's faulty "Multi-Displacement System" (MDS) cylinder-deactivation system and "eTorque" mild-hybrid system. Both systems work together to save fuel at cruising speeds and stoplights. However, due to the constant cycling of both systems, they contribute to the excessive engine stress and oil pressure fluctuation, which are known for the "WS" Jeep Wagoneer, the "DT" RAM 1500, and the "WL" Grand Cherokee equipped with the 5.7L HEMI eTorque V8. The dealer relayed the issues to Stellantis North America, showing videos and photos of this catastrophic mechanical failure.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11755671August 8, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STRUCTURE:BODY
Liftgate Latch Assembly Failure: The vehicle experienced an internal electrical short circuit and hardware failure within the power liftgate latch assembly. This defective latch caused a severe parasitic 12V battery drain that repeatedly rendered the vehicle completely dead, leaving it unexpectedly stranded. The hardware failure also triggered a software error loop that locked the power liftgate into an inoperable mode (3-beep lockout). Replacing the liftgate latch assembly successfully resolved the liftgate operation and eliminated the parasitic drain. Uconnect 5 Software Defects: Independent of the physical liftgate issue, the Uconnect 5 infotainment system (currently running software build U29.42, referencing TSB 08-230-24) exhibits significant software bugs and display stability issues. The primary central screen frequently flickers, displays line artifacts, freezes, and repeatedly drops wireless Apple CarPlay connectivity. Additionally, when shifting the vehicle into reverse, the rear backup camera feed fails to load, displaying only a blank black screen instead of the camera view. This disables primary vehicle setting controls, navigation interfaces, and rearward safety visibility while operating the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755174August 6, 2026
ENGINE, ELECTRICAL SYSTEM
vehicle lost eng power would not restart had to be towed to dealership they conformed problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754803August 4, 2026
ELECTRICAL SYSTEM
Problem occurs randomly and have not been able to consistently repeat results. Vehicle stops and shuts off and puts itself into park. Restart vehicle and it drives normally. It did this once pulling out of a parking lot into traffic, oncoming traffic was able to stop to avoid us. We brought it to the dealership to be looked at and they found nothing wrong. They did say codes were in the computer but since they weren’t active they couldn’t do anything about it. No lights stay on after the car is restarted. It has done this multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754679August 4, 2026
ELECTRICAL SYSTEM
While merging onto the interstate with my wife and kids in the car, the car engine stopped nearly causing a dangerous accident. Got it to a dealership and the etourque system needs a 4200 repair and I believe there is an investigation into this problem with Jeep
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754499August 3, 2026
SEATS
The right second row passenger seat in a 2022 Jeep Wagoneer appeared to be pushed fully rearward into its normal seating position and produced an audible/tactile click. No warning lamp or message indicated that the seat was not latched. While traveling approximately 40 to 45 mph, the driver had to brake hard. During braking, the entire right second row seat moved rapidly forward and pinned a child and the child restraint against the front passenger seat. The child struck the side of her head, was evaluated in an emergency department, and was diagnosed with a mild concussion. After the vehicle stopped, the seat was pushed rearward only to free the child. It then latched and is currently available for inspection. The seat has not been tested or operated since. The exact cause is UNKNOWN. Possible causes include incomplete latch engagement, a latch or actuator malfunction, or a failure of the seat position warning system. The vehicle has a prior documented warranty repair involving the opposite second row seat. In October 2024, that seat’s motor could be heard operating but the seat would not release. The dealer diagnosed a weak release motor and replaced two folding seat motor actuators under warranty. The current failure has not yet been reproduced or confirmed by a dealer. The vehicle and seat have not yet been inspected by the manufacturer, police, insurer, or an independent repair facility. Photographs, hospital records, and the prior warranty repair record are available. A case has been opened with Stellantis.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11754467August 3, 2026
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
I own a 2022 Jeep Wagoneer with the 5.7L HEMI eTorque system. The vehicle has lost all power while being driven on two separate occasions. The first occurred on October 22, 2025, on a major interstate. The second occurred on January 30, 2026, on a state highway. In both cases the engine shut off without warning while the vehicle was in motion, with my wife and four children aboard. Power steering and braking assist were lost. The vehicle locked into Park, and I could not get power to shift into neutral or restart it. The January 30 incident required towing. The vehicle was inspected by a mechanic, who was unable to replicate the problem. Since the second failure, I have observed that system voltage drops rapidly during normal driving on nearly every trip. To avoid another shutdown in traffic, I now monitor voltage and pull over to shut the engine off and restart it once it reaches 12.4V. This takes several efforts each trip to pull over and restart the system. It has produced anxiety in my family about the safety of this vehicle. This is a full-size SUV losing power in highway traffic without warning. It endangers my family and every driver around us. I am aware of ODI Preliminary Evaluation PE24018 covering this vehicle and system, and I am submitting this so my incidents are part of that record.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754036July 31, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Wagoneer. The contact stated that the vehicle intermittently went into park(P) and turned off while merging into traffic with the message "Stop/Start Required" displayed. The vehicle also shut off unexpectedly while idling in park(P). The contact was forced to restart the vehicle to resume normal operation. The vehicle was initially taken to a dealer, and the failure was attributed to the gasoline in the fuel tank; however, the failure returned the following day. The same dealer later diagnosed the vehicle with a defective auxiliary battery inside the alternator. The dealer refused to honor the warranty, prompting the contact to seek repairs from an independent mechanic. The part to repair the vehicle was currently on a national backorder, and there was no estimated date for the parts to become available. The manufacturer was notified of the failure but only directed the contact to a parts website; however, the necessary part could not be located. The vehicle remained unrepaired with the independent mechanic. The failure mileage was approximately 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753217July 28, 2026
ELECTRICAL SYSTEM, ENGINE
While driving down the road, I came to a stop and the vehicle started flashing every light then would not restart or allow the vehicle to be put into neutral. Initially thought maybe a battery issue despite my new battery being only eight months old replaced the battery and all the electronics started going haywire requiring the vehicle to be towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752957July 27, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
While driving on the highway going 70 mph, the vehicle lost all power and shut down engaging the automatic emergency brake system. This is the second time it has happened. Car is currently at dealership awaiting service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752886July 26, 2026
ENGINE
Temperature alert went off for too hot. Was stranded in North Carolina while driving for vacation. Had to get a rental while thermostat was replaced. This is a known and widespread issue yet no recall has been sent out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752359July 23, 2026
SERVICE BRAKES, STEERING, BACK OVER PREVENTION: WARNINGS
Due to braking system electronic failure vehicle automatically disables safety features such as ABS, parking collision sensors disabled, traction control, and vehicle will automatically and abruptly go into P (park) when coming to a stop while braking. This can be caused by wheel speed sensors, brake control module, or communication failure to PCM. Engine codes U0418, U0415, and U1003 linked to problem. This is a big safety hazard where vehicle damage or injury/death can occur to occupants of the vehicle. Safety features should never become disabled in a vehicle while in operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752023July 22, 2026
ELECTRICAL SYSTEM, POWER TRAIN
I was driving on [XXX] and I noticed the battery meter started going down from 13 and ended at 9 and the vehicle shut of and put itself in Park while the vehicle was still moving. There were other cars behind me and the car would not restart. I had to get a jump and it restarted. The 48volt battery is faulty INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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