Jeep Wagoneer Complaints

350 consumer complaints on file.

#11661378May 16, 2025
ENGINE, ELECTRICAL SYSTEM
vehicle will randomly lose all throttle power when driving and at the same time following a warning beep will flash a large red lightning bolt with the following messages: service electronic throttle control,stop/start unavailable service stop/start system, service electronic stability control and check engine light. Engine continues to run but car will not move. Once vehicle is able to be pulled over to the side of the road and turned off then cranked back up the vehicle will drive normally. Check engine light will stay on for several key cycles then it will eventually go away. This has happened at intersections and at speed on the interstate. Repair of this issue with the vehicle has been attempted 4 times and is currently at the dealership now for the 5th time and the diagnosis is that they can replace the throttle module but there are not codes pointing to that as the issue and it was stated that is is just a guess and I can then drive it and hope that it is repaired. The vehicle has been to two different dealerships for the issue as the 4th occurrence was too far away from home to get it back and it was only 319 miles between failures. The issue has not been taken seriously by the dealerships nor the customer care agents that have been contacted through the last 3 occurrences. The agent has been helpful in getting a rental or loaner to drive and delivering my vehicle back but the gravity of the problem has not been fully grasped by those examining the vehicle. The only reason this has not resulted in a crash is that each time it has occurred a space to get off the road was accessible. This will not be the case if the vehicle is continued to be driven. I did continue to drive the vehicle with the hope that the repairs would have been adequate to prevent the issue from reoccurring. This issue began in september 2024 at 30k with most recent 5th time noted below.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660331May 12, 2025
ENGINE
My 2022 Jeep Wagoneer has a 5.7-liter V8 equipped with eTorque system. The etorque went bad and the vehicle stalled in the middle of a 4-lane highway at a busy intersection. My Jeep was completely dead, and I couldn't even turn my emergency flashers on, making this an extremely dangerous situation. I was fortunate this was during the daytime which is dangerous enough. Had it been at night, this would be even more dangerous. I had the Jeep towed to a dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659882May 9, 2025
ENGINE, VEHICLE SPEED CONTROL
I was driving and the car started making a weird noise. It then started to slow, the temperature went to red and the car started beeping. It kept going slow and then just stopped in the middle of the road. I could not move and was almost hit by multiple cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659767May 8, 2025
ELECTRICAL SYSTEM
We bought the vehicle new in 2022. There have been intermittent issues with emergency braking while going in reverse that we wrote off to sensor issues and never reported. Last weekend the Electrical system went haywire. Lots of flashing lights, sounds under the dash, etc. Engine quit and would not start. Was able to get to the dealership after changing the battery. Battery warning light and check engine light never cleared. Dealership is saying it is the 48v battery issue so I wanted to report it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658748May 4, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The wagoneer while driving twice has shut off, gone into park, and emergency break turned on. The problem is shutting off on its own while driving. This could cause a wreck obviously if happens at a higher rate of speed. Thankfully both times I was at about 5-10mph and nobody was behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658667May 3, 2025
STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car randomly loses communication with power steering module and locks the steering column. This car has been in shop 6 times for it happening. Creates very unsafe situation as I’m unable to steer car to safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656607April 24, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving, coming to a stop & starting from full stop at lights, car shut itself down. After 6 separate events it happened whislt in motion. Exvept this time it engaged the E break, park break, killed power steering, locked the steering wheel, reset all systems and put itself in park. ALL WHILE TRAVELLING AT 25mph. The vehicle jacknifed and bodilly injury sustained by driver.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11654570April 14, 2025
ENGINE
On April 5th, vehicle overheated while driving in city traffic. I was able to pull to side of road where vehicle shut itself off. Prior to this event I noticed sluggish engine response and ac had stopped blowing cold air. I waited about 5-10 minutes and restarted vehicle. Sat at idle for 5 minutes with out any warnings or previous indications of an issue. Then received momentary warning of low oil pressure. I shut vehicle off and had it towed to dealership. Dealership was able recreate problem during diagnosis drive. Identified faulty thermostat. The dealership stated 3 wagoners were ahead of me with similar issues and are waiting on parts. The dealership is limited on how many thermostats they can order per week. Based on parts and labor timeline I will likely be without vehicle for 3-4 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654520April 14, 2025
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
Dec 17, 2024 2022 Wagoneer was dropped of for service for a slight rattle in the engine. It was determined that the cams and shifters were “over-torqued” and had thrown metal shavings into the engine. This would require a full engine replacement which was conducted over the course of nearly 4 months. This is a reported and known issue/defect for Wagoneer. It was picked up March 28, 2025. On April 11, 2025 I experienced a full mechanical and/or electrical catastrophic failure while driving. The vehicle would not accelerate or brake. Multiple warnings and failures lit up the dash: service engine, oil pressure, throttle, etc. The emergency brake engaged, the engine very loudly shook, rattled and died. When trying to engage brake to put vehicle in neutral to be towed we heard a series of clicks and a pop and the engine began to smoke near drivers side. Stellantis refuses to acknowledge the recurring issues in these engines and continues to deny our buy back claim. These vehicles are dangerous. This experience violates every customer protection in this country and Stellantis should be held accountable for taking millions of dollars from customers knowing this issue is recurring. We are still hoping for a positive resolution.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11653387April 8, 2025
POWER TRAIN, ELECTRICAL SYSTEM, STEERING
Driving vehicle home on main highway at 55MPH, had been driving for about 15 miles. vehicle completely shut down. Engine shut off, power steering failed, lights shut off, everything electric shut down. was unable to steer the vehicle to the shoulder and it rolled to a stop in the middle of the 2 lane road in the dark. once it stopped it locked into park and couldnt be pushed off the road. Hazard lights would not work either car was completely blacked out in the middle of the road, and would not restart. Car behind us saw us in time and stopped and turned on their hazard lights till the fire department arrived to flag traffic. towed vehicle to dealership. at dealership the next day the vehicle started like nothing was wrong, showed no codes. Dealership kept vehicle for 10 days and couldnt get the vehicle to duplicate the incident. they drove the car almost 100 mile and found nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653121April 7, 2025
POWER TRAIN, ELECTRICAL SYSTEM, SERVICE BRAKES
We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652935April 5, 2025
TIRES
BRIDGESTONE DUELER H/L ALENZA 275/55R20 Tire sustained rapid and 100% complete airloss while driving on the highway. There were no warnings received via the vehicle tire pressure monitor system until over an hour later after the faulty tire had been changed. This is a brand new vehicle which I had only been driving for a couple of weeks. Personally only contributing to a couple hundred miles on the vehicle. There is no damage to the tire such as a puncture or foreign object. There had been no event leading up to this such as a pothole, a curb, etc.. There are multiple visible indents along the sidewall of the tire. The tire was inspected and viewed in person by roadside assistance technician as well as one dealership manager in addition to photos that were sent to home dealership and observed by manager and service manager.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652660April 3, 2025
SUSPENSION
I’m experiencing a persistent issue with my truck. Once the vehicle exceeds 75 mph, it begins to shake significantly. I have taken it to three different Jeep dealerships, but none have been able to identify or resolve the problem. I was advised that the tires might be the cause, so I replaced all four tires with new ones. However, the issue still persists. After researching online, I’ve found that many other Jeep Wagoneer owners are reporting the same problem, which suggests this may be a common issue. I’m seeking a thorough inspection and a more definitive diagnosis, as the situation not only affects performance but also raises safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650400March 25, 2025
UNKNOWN OR OTHER, STRUCTURE:BODY
Auto was being towed by my RV. Frame rail extension welds on vehicle failed and vehicle broke loose and struck utility pole destroying it. Could have hit oncoming traffic or innocent bystanders. Vehicle being inspected by Chrysler third party inspectors and State Farm Insurance. I believe “cold welds” to be responsible in a critical frame part. There are several hundred of these vehicles being towed “four down” and pose a serious public risk. Vehicle is available for inspection at this time. There were no warning lamps
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11649305March 19, 2025
STEERING, SERVICE BRAKES, ENGINE
In June of 2024 the engine hot and oil pressure low light came on in the middle of a busy intersection and the car went limp had to get it towed to dealer. They replaced engine thermostat. March 18, 2025 was driving down interstate at 80 mph when wheel locked up and brakes. The power steering and brake light came on with a red exclamation point and I was unable to barely move the wheel and had to continue another mile until highway exit. If the highway curbed could have been deadly. Towed it to Jeep and they said upon checking it all looks good. Now I’m suppose to drive my five kids around and hope that never happens again with no explanation from dealer on what exactly caused it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648783March 17, 2025
ELECTRICAL SYSTEM
on 2 occasions, the car has shut down at a stop and killed the engine. Car had to be placed in park and restarted. Most recently, the car suddenly shut off while moving. The control panel flashed low battery and shut down systems. It disabled the power steering and shut down all power including the engine, thankfully this didn't cause an accident, but would have been a very dangerous situation if traveling at higher speed . Car couldn't be restarted, when trying to it would shift itself from drive to park and die again. After about 30 minutes, the car started when jumped. All gauges read correctly and didn't indicate any low battery issues. When in for service approximately 2 weeks ago, dying at a stop was discussed with the dealer and they said they weren't aware of any issues and would need to keep the car for potentially weeks to diagnose the issue. That issue was is far less severe than dying while moving. Attempting to get in for service ASAP. Looks like there is already an open investigation into the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647189March 8, 2025
WHEELS, SUSPENSION
Front right tire always has balding on the outside. Had multiple alignments. Had it into the dealership several times, always told they can’t find anything wrong. On third set of tires always having tires rotated when supposed to. Clearly something is wrong with this uneven tread.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646254March 4, 2025
ENGINE, STEERING
Immediately after getting off of the expressway on the drive to work, there is a stop light at the intersection of city streets. While sitting at the stop light, foot on the brake, the vehicle stopped running, the brake pedal went to the floor, and the Service Power Steering warning screen was flashing and chiming. I immediately put my hazard lights on to warn oncoming traffic that I wouldn't be proceeding, because at that point the light changed to green and people behind me were letting off their brakes and rolling forward. After about 45 seconds to 1 minute, the vehicle showed a screen that said to place foot on brake and press ignition to start the vehicle. I was able to start the vehicle again, but the power steering warning light was still on. I had the vehicle towed from the street parking near my job. If the incident had happened 45 seconds prior, I'd have been still on the expressway in heavy rush hour traffic and would have been hit if my vehicle came to a dead stop or lost brake or steering control with no prior warning. The vehicle had just been serviced 2 weeks prior for thermostat failure and stalling, leaving me in an intersection. The latent defects presenting themselves on this vehicle are creating a multitude of near miss safety issues that are being minimized by Stellantis and their "customer care" representatives.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646242March 4, 2025
ENGINE
Vehicle overheated to 261 degrees F, stated oil pressure was low, alarms were chiming and flashing, so vehicle was pulled off road and turned off. I was only about 3 minutes from our dealership, so I turned it back on after 30 minutes, temperatures seemed okay, let it idle for 20 minutes, and attempted to drive to the dealership. Within 30 seconds of being back on the road, the vehicle overheated again. I turned off the road attempting to get into a parking lot where I would have the vehicle towed from, and the vehicle shut itself down when I attempted to leave the stop sign, and rolled me into the middle of the intersection and stopped, leaving me openly vulnerable to collision with oncoming traffic. After about 1 minute, the vehicle allowed me to restart it and accelerate enough to get myself out of the intersection and into a parking lot where the vehicle was towed from.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645740March 1, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Engine overheated and oil pressure low warnings came on suddenly and lost power. I had my two grandkids and was on a dark country road with ditches and no shoulders. Pulled off at the next cross street to get to safety. Was stranded at night in a rural area with my [XXX] and [XXX]. Had to have vehicle towed and wait for someone to pick us up. Thermostat failed, which is a known problem but my VIN wasn’t listed on the 26b notice. Engine was damaged beyond repair. It took three weeks for them to replace the engine. The morning after I picked up the Wagon, the brake warning light came on when the grandkids were in it again. The dealership told me to have it towed. They said they spilled brake fluid when they replaced the engine and refilled it. I paid nearly 100k for this unsafe car! There is no excuse for not replacing a cheap $50 thermostat to avoid this issue. Why haven’t they issued a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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