Jeep Patriot Complaints

3,365 consumer complaints on file.

#10633433September 15, 2014
ENGINE AND ENGINE COOLING
05/02/2014 BACKED OUT OF PARKING SPOT TO PICK UP SON FROM SCHOOL. VEHICLE STALLED 3 TIMES IN PARKING LOT BEFORE HAVING TO PUSH IT INTO A DIFFERENT PARKING SPACE. TOWED TO DEALERSHIP. RECEIVED CALL TEST CODES FOR STEERING ANGLE SENSOR NOT INITIALIZED. DEALERSHIP NOT ABLE TO SHOW ERROR/CODE TO THE WARRANTY COMPANY,- WARRANTY COMPANY WOULD NOT OK WORK. THIS "CODE" HAS NEVER BEEN DUPLICATED AGAIN. 5/28/2014 CAR STALLED WHILE DRIVING 15 MPH AND WOULD NOT RESTART. TRIED TO GET CODES BUT NO POWER TO THE ENGINE. VEHICLE TOWED BACK TO DEALERSHIP ON 5/29. 6/4/2014 RECEIVED CALL FROM DEALERSHIP TO OK REPLACING BATTERY DUE TO IT DYING. 6/5/2014 CALLED CHRYSLER & THEY OPENED A CASE. 6/11/2014 DEALERSHIP CALLED TELLING US THAT WE NEEDED TO PICK UP VEHICLE AND THAT THEY COULD NOT FIND ANY PROBLEMS AND WOULD NOT SPEND ANY MORE TIME WITH IT. 6/12/2014 HUSBAND SPOKE WITH CHRYSLER/JEEP AND HE WAS TOLD THAT THEY WERE GOING TO LOOK FURTHER INTO THE ISSUE. 6/23/2014 HUSBAND RECEIVED A CALL FROM CHRYSLER ABOUT GETTING MORE INTERNAL RESOURCES INVOLVED AND WE WOULD HEAR BACK IN A FEW DAYS. 6/26/2014 RECEIVED CALL FROM CHRYSLER/JEEP. THEY SENT A CHRYSLER REP AND TECH TO THE DEALERSHIP - THEY WERE ABLE TO START CAR 20-30 TIMES WITH NO ISSUE, COULD NOT REPLICATE ANY PROBLEMS. CHRYSLER REP RECOMMENDATION TO DEALERSHIP CHARGE US STORAGE FEES IF WE DID NOT PICK UP THE VEHICLE BY 6/30/2014 ALSO TOLD THAT THEY COULD NOT DO ANYTHING FOR ME SINCE MY VEHICLE WAS OLDER AND DID NOT HAVE A WARRANTY THROUGH THEM. 6/27/2014 PICKED UP VEHICLE. 7/04/2014 CAR DIED IN MIDDLE OF ROAD, AFTER ABOUT 15-20 MINUTES HUSBAND ABLE TO RESTART VEHICLE. 9/15/2014 THE CAR HAS BEEN PARKED EVER SINCE 7/4/2014 TOO AFRAID TO DRIVE IT DUE TO STALLING ISSUES AND AN UNWILLING TO PAY FOR ANOTHER "DIAGNOSTIC TEST" OR TOW TO BE TOLD THAT THEY CAN NOT FIND THE ISSUE. CONTINUE PAYING FOR A VEHICLE I CAN DRIVE SAFELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632390September 11, 2014
FUEL/PROPULSION SYSTEM
2007 JEEP PATRIOT STALLS AFTER EVERY FUEL FLL UP . ONLY STALLS WHEN FUEL IS FILLED. STARTS BACK UP WITH NO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632118September 10, 2014
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT SUSPENSION MADE AN ABNORMAL NOISE MULTIPLE TIMES. AN INDEPENDENT MECHANIC STATED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631895September 9, 2014
LATCHES/LOCKS/LINKAGES
THIS CAR I PURCHASED HAS MANUAL DOOR LOCKS. MY WIFE HAS GREAT DIFFICULTY UNLOCKING THE REAR DOORS AND FOR MY MOTHER IN LAW IT IS IMPOSSIBLE. THE CAR WAS ORDERED SO I WAS UNAWARE OF THIS PROBLEM. I BELIEVE THE YOUNG, ELDERLY, AND THOSE PHYSICALLY IMPAIRED WOULD FIND IT IMPOSSIBLE TO UNLOCK THE REAR DOORS. PERSONNEL AT THE DEALERSHIP AGREE WITH MY ASSESSMENT AND I HAVE TAKEN IT BACK THREE TIMES AND WAS TOLD THEY COULD NOT FIX IT. MY LAST VISIT WAS TODAY AND SPOKE TO THE FIELD SERVICE MANAGER AND HE SAID NOTHING COULD BE DONE. I SINCERELY BELIEVE THAT NOT BEING ABLE TO OPEN THE BACK DOOR IS AN ACCIDENT WAITING TO HAPPEN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631328September 7, 2014
ELECTRICAL SYSTEM, STRUCTURE, EXTERIOR LIGHTING
I PURCHASED A 2009 JEEP PATRIOT IN JULY OF 2013 WITH 27,000 MILES. FROM THE VERY FIRST HARD RAIN FALL THE SUNROOF LEAKED. FOR THE FIRST FEW MONTHS, DUE TO INSUFFICIENT RAINFALL, I THOUGHT I HAD NOT PROPERLY CLOSED THE SUNROOF THE FEW TIMES IT LEAKED. HOWEVER, SOON AFTERWARDS IT BECAME CLEAR THAT IT WAS LEAKING. THE WATER ENTERS MY INTERIOR ROOF AND TRAILS TO THE LOWEST POINT, MY DOME LIGHTS AND SCREW HOLES, WHERE IT EXITS ONTO MY DASH AND RADIO. MY RADIO HAS BEEN DAMAGED. I TOOK IT TO A GARAGE LAST WEEK AND THEY UNSTOPPED THE DRAINAGE TUBES FOR $224.00. IT DID NOT LEAK FOR ABOUT A WEEK AND THEN I WENT OUT THIS MORNING, AFTER A HEAVY RAINFALL LAST NIGHT, AND IT WAS LEAKING AGAIN! I HAVE FOUND AND CONTACTED AN ATTORNEY WHO HAS FILED A CLASS ACTION LAWSUIT AGAINST CHRYSLER FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631334September 7, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ABS SENSOR , ELECTRICAL STABILITY CONTROL AND 4X4 WARNING LIGHTS CAME ON WHILE DRIVING AND VEHICLE SLOWED DOWN. I PULLED OVER AND TURNED IGNITION OFF , RESTARTED IT ...WARNING LIGHTS CAME BACK ON AND THIS CONTINUED, VEHICLE WAS DRIVABLE. NOW CAR IS IN THE SHOP BUT MECHANIC IS UNABLE TO FIND ANY ISSUES. HE HAS CHECKED BRAKES, STRUTS , SENSORS SO FAR NOTHING IS PROBLEMATIC. I CALLED JEEP FOR HELP WITH ISSUE BUT REPRESENTATIVE ACTED AS IF HE HAS NEVER HEARD OF THIS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631193September 5, 2014
ENGINE, POWER TRAIN
VEHICLE STARTED SHAKING VIOLENTLY, AFTER EVALUATIONS AND INSPECTIONS BY CERTIFIED MECHANICS, I'M TOLD I NEED A NEW TRANSMISSION. I JUST BOUGHT THE CAR 2 YEARS AGO, USED FROM A REPUTABLE DEALER AS IS, WITH CLEAN HISTORY. HAD THEM CHECK EVERYTHING OVER ONE FINAL TIME BEFORE PURCHASE. NOW I'M READING THAT MANY OTHER JEEP PATRIOT OWNERS HAVE HAD THE SAME PROBLEMS. I HIGHLY SUGGEST A RECALL FOR THE 2008 JEEP PATRIOT. IT HAS A CVT TRANSMISSION, WHICH IS A DANGEROUS TRANSMISSION BECAUSE IF IT OVERHEATS THE VEHICLE SHUTS DOWN. MY HUSBAND WAS DRIVING IT ON THE HIGHWAY AND THE VEHICLE SHUT DOWN ON THE HIGHWAY, LUCKILY NEITHER HE NOT ANY OTHER MOTORIST WAS HURT. IN 2014 JEEP CHANGED FROM THE CVT TRANSMISSION ENTIRELY, SUGGESTING THEIR AWARENESS OF THE ISSUE WITH THIS TYPE OF TRANSMISSION. WE DON'T WANT ANYONE ELSE TO GO THROUGH WHAT WE'VE BEEN THROUGH, GET HURT OR EVEN WORSE. I DO HOPE YOU WOULD TAKE THIS COMPLAINT SERIOUSLY AND LAUNCH A FULL INVESTIGATION INTO CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629954September 2, 2014
AIR BAGS, SEAT BELTS
MY 2012 JEEP PATRIOT WAS STRUCK ON THE DRIVER SIDE BY A VAN. THE STATE PATROL OFFICER ESTIMATED THE SPEED ON IMPACT WAS AROUND 25 MPH FROM THE VEHICLE THAT HIT MINE BUT MAY HAVE BEEN UNDERESTIMATED BECAUSE THE CRUSH DAMAGE AND DISTANCE THE JEEP WAS PUSHED SEEMS TO INDICATE A HIGHER IMPACT/SPEED. I WAS STRUCK MY DRIVER SIDE FRONT PANEL AND DRIVER DOOR. BOTH DRIVER AND PASSENGER FRONT AIRBAGS DEPLOYED, BUT I HAD NO PASSENGER TRAVELING WITH ME. AFTER EVERYTHING SETTLED FROM BEING KNOCKED UNCONSCIOUS I REALIZED THAT THE SIDE CURTAIN AND SIDE IMPACT AIRBAGS NEVER DEPLOYED. IT LOOKS LIKE IT MAY HAVE TRIED BUT FAILED AS PART OF THE AIRBAG WAS EXPOSED. I WAS TRANSPORTED TO A HOSPITAL. THEY FOUND MULTIPLE INTERNAL INJURIES AND STILL LOOKING INTO ROTATOR CUFF AREA AND TRAUMA TO IT. OTHER INJURIES INCLUDED BLEEDING/KIDNEYS BY BLOOD IN URINE, PARTIAL COLLAPSED LUNG WITH MAJOR BRUISED RIBS, CONCUSSION. THE VEHICLE WAS DECLARED A TOTAL LOSS...UPDATED 09-09-14 *BF UPDATED 12/16/2014 *JS *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10629979September 2, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 60 MPH ON ITS OWN. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL AND HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630009September 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP PATRIOT. AFTER THE CONTACT REFUELED THE VEHICLE, IT STALLED. THE FAILURE OCCURRED ON ANOTHER OCCASION WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630162September 2, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER TRAIN WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED TO 30 MPH. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630159September 2, 2014
STRUCTURE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE SUNROOF LEAKS. I TAKE IT TO THE DEALER, THEY SAY THEY CAN 'FIX' IT. THEY BLOW OUT THE DRAIN LINES. THAT DOES NOT FIX IT, WITHIN A FEW MONTHS IT IS BLOCKED/KINKED AGAIN. WHY DOES THE WATER DRIP THROUGH THE WINDOW SEAL ANYWAY? SEEMS THAT IS WHAT NEEDS FIXING. I HAVE HAD TO REPLACE THE RADIO-$550.00-AND EVERY TIME THEY BLOW OUT THE DRAIN LINES, IT IS $35.00. THIS IS MY 5TH AND LAST JEEP PRODUCT. IT IS PARKED IN A GARAGE ALL DAY AT WORK AND ALL NIGHT AT HOME. WHAT WOULD THE PROBLEM BE LIKE IF I PARKED IT UNDER TREES? NOW THE MAP LIGHTS DON'T WORK FROM THE WATER DAMAGE, AND YES, I KNOW, IT IS PAST WARRANTY-IN THE BEGINNING, YOU THINK YOU LEFT IT OPEN A CRACK, OR IT IS COLD AND SOMETHING IS FROZEN, AND THEN THE DEALER SAYS THEY CAN 'FIX' THE PROBLEM. AND NOW, FINALLY, I AM REALIZING THIS IS A DESIGN FLAW-I GOOGLED IT, AND I AM AMONG THOUSANDS OF PEOPLE WITH THIS PROBLEM. CHRYSLER NEEDS TO FIX THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629926September 1, 2014
STEERING
I AM REPORTING THIS INFORMATION BECAUSE I WOULD LIKE TO KNOW IF HOW MANY INCIDENTS ARE THE SAME. MY JEEP PATRIOT DOES NOT HANDLE WELL ON GROOVED CONCRETE ROADWAYS. IT SWAYS, QUITE A LOT AND FEELS LIKE I WILL LOSE CONTROL OF THE VEHICLE. THE FIRST INCIDENT OF THIS WAS ON HWY 287 NORTH OF LONGMONT, CO. UNFORTUNATELY, THE DEALER SAYS THERE IS NOTHING WRONG WITH THE VEHICLE. I HAVE NEVER HAD THIS HAPPEN IN ANY OTHER VEHICLE I HAVE OWNED IN THE PAST 30 YEARS. I HAVE HAD OTHER INCIDENTS SINCE THE FIRST, JUST YESTERDAY. IT IS VERY HARD TO GO ANYWHERE THAT I AM NOT FAMILIAR OR WHEN ITS DARK, I DON'T KNOW WHEN I WILL ENCOUNTER THIS TYPE OF ROADWAY. IT IS QUITE SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628513August 26, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER SIDE DOOR WINDOW SUDDENLY SHATTERED CAUSING GLASS TO SCATTER INSIDE THE VEHICLE. THE DRIVER SUFFERED LACERATIONS TO THE LEG, CHEST AND BACK AREA. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 2,800.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10628593August 26, 2014
ENGINE AND ENGINE COOLING
I NEED YOUR HELP. I SENT TO THE OWNER OF THE FREEDOM JEEP DEALERSHIP BUT, TO DATE, I HAVE NOT RECEIVED A RESPONSE. I TOOK THE CAR TO THE SALES MANAGER FOR THE SECOND TIME ON THE 29TH OF JULY. YESTERDAY, I RECEIVED A CALL FROM HIM STATING THERE IS NOTHING WRONG WITH THE CAR! I KNOW THE FUMES FROM THE CAR MADE MY DAUGHTER AND I ILL AND I KNOW THAT THEY ADDED 2K TO THE SALE OF THE CAR WHEN THEY DID THE CONTRACT. I NEED HELP. PLEASE ADVISE. [XXX] PS I WOULD HAVE ATTACHED A COPY OF THE LETTER, BUT IT IS RATHER LONG AND COULD NOT FIT THIS SPACE. I CAN SEND IT TO YOU VIA EMAIL ATTACHMENT IF YOU WANT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626782August 20, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER SIDE AND THE PASSENGER'S SIDE PANEL AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER HAD BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626811August 20, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626924August 20, 2014
POWER TRAIN
I WAS DRIVING DOWN THE ROAD, WHEN THE VEHICLE SHIFTED FROM DRIVE TO 4TH GEAR WITHOUT BEING TOUCHED.THIS PARTICULAR VEHICLE HAS AN OPTION TO MANUALLY SHIFT THROUGH THE SEVEN GEARS BY BUMPING THE SHIFTER SIDEWAYS. BUT NOTHING HAD CAME IN CONTACT WITH THE SHIFTER WHEN IT HAPPENED. IT HAS SINCE THIS FIRST INCIDENT, SHIFTED INTO LOWER GEARS MULTIPLE TIMES AND LEAVING THE RPMS NEAR OR IN RED LINES. THE ONLY WAY TO GET IT BACK INTO NORMAL DRIVING IS TO PULL THE SHIFTER UP INTO NEUTRAL AND BACK DOWN INTO DRIVE. IT WILL ALSO DE-ACCELERATE THE VEHICLE QUICKLY WHEN YOU TAKE YOUR FOOT OFF THE ACCELERATOR PEDAL AND PUT IT ON THE BRAKE TO SHIFT BACK INTO NORMAL DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626700August 20, 2014
AIR BAGS
2012 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO AIRBAGS MALFUNCTION. *SMD THE CONSUMER WAS INVOLVED IN A HEAD-ON COLLISION, AND THE AIR BAGS DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10626253August 19, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
I WAS SLOWING DOWN AS I APPROACHED A LIGHT WHEN MY JEEP PATRIOT STALLED IN TRAFFIC. AFTER PUTTING THE CAR IN PARK I WAS ABLE TO RESTART IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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