Jeep Patriot Complaints

3,365 consumer complaints on file.

#10662438December 5, 2014
EXTERIOR LIGHTING
THERE IS A HORRIBLE LEAK FROM THE FRONT DOME LIGHT FIXTURE WHEN DRIVING IN THE RAIN. WATER POURS OUT FROM THE FIXTURE AS YOU ARE DRIVING. POURS. SEEMS TO BE A VERY COMMON ISSUE WITH JEEP PATRIOTS, AND JEEP REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM. I'VE SEEN MANY COMPLAINTS FOR THIS EXACT PROBLEM ON MANY WEB SITES ABOUT THIS SPECIFIC ISSUE, AND THE COMMON THEME IS THAT JEEP DOESN'T KNOW HOW TO REPAIR THE PROBLEM, AND WON'T ACKNOWLEDGE THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661543December 2, 2014
FUEL SYSTEM, GASOLINE, ENGINE
THE VEHICLE STALLS WHEN SLOWING TO A STOP. IT IS NOT DURING EVERY STOP BUT MORE LIKELY TO OCCUR AFTER REFUELING THE CAR. ON THE FIRST INCIDENT IN OCTOBER 2014, I HAD DRIVEN HOME FROM WORK (35+ MILES) AND WHEN SLOWING TO A STOP AT A LIGHT THE VEHICLE STALLED. IT EASILY RESTARTED AND RETURNED TO NORMAL. SINCE THEN THE DRIVING ISSUES HAVE INCREASED TO RPM DECREASES WHILE DRIVING ON A HIGHWAY ' THE ENGINE KICKS/JERKS THE CAR AND RETURNS TO NORMAL DRIVING. THE JEEP STALLS EVERY TIME IT IS REFUELED ' I AM NOT INTENTIONALLY OVERFLOWING THE GAS TANK. IT WILL STALL MULTIPLE TIMES AFTER THE REFILL. THE RPM FLUCTUATES REGARDLESS OF WHEN THE LAST TIME THE TANK WAS REFUELED. I HAVE BEEN ON THE HIGHWAY TRAVELING OVER 50MPG WHEN THE ENGINE KICKED, RPM DECREASED, AND I THOUGHT I WAS LOSING POWER ABOUT TO STALL. ON NOV 26, 2015 THE ENGINE STALLED AGAIN. MY TWO PRESCHOOL AGED KIDS WERE IN THE BACK OF THE VEHICLE. I COULDN'T QUICKLY RESTART THE JEEP. WE SAT ON THE SIDE OF THE ROAD FOR A MOMENT ' POSSIBLY 4 MINUTES ' WAITING TO TRY THE ENGINE AGAIN. IT DID RESTART AND THE ENTIRE RIDE HOME, APPROXIMATELY 3 MILES ' THE RPMS FLUCTUATED WITHOUT MY HITTING GAS OR BREAKS. IT THEN STALLED IN THE DRIVEWAY WHEN PARKING. I DIDN'T TOUCH THE CAR FOR TWO DAYS, OVER THANKSGIVING HOLIDAY. WHEN ATTEMPTING TO USE IT AGAIN, THE RPM FLUCTUATED BUT THE VEHICLE DID NOT STALL. INSTEAD, I WAS ABLE TO PARK THE CAR AND TURN THE JEEP OFF AND REMOVE THE KEY BUT THE ENGINE WAS STILL RUNNING. IT WAS JUST A FEW SECONDS BUT IT WAS RUNNING AND I WAS LOOKING AT THE KEY IN MY HAND. MY HUSBAND DROVE IT AN HOUR LATER TO TEST IT OUT AND THE JEEP STALLED AGAIN IN THE DRIVEWAY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660740November 24, 2014
AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM
CAR IS LESS THAN 3 YEARS OLD. 42K MILES. PURCHASED FROM DEALER NEW IN 7-24-2012. OCCUPANT RESTRAINT CONTROLLER MODULE FAILURE. WE ARE BEING CHARGED FOR REPLACEMENT PART AND LABOR. COST IN EXCESS OF $400 PLUS DIAGNOSIS. I SEE THAT THIS IS A RAMPANT PROBLEM IN OTHER JEEP VEHICLES OF SIMILAR VINTAGE. THE RECALL RECENTLY ISSUED SHOULD BE EXTENDED TO THIS MODEL AS WELL. PART # OC 08035034 PART COST $203.13. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660388November 23, 2014
ELECTRICAL SYSTEM, STRUCTURE, EXTERIOR LIGHTING
A YEAR AGO, I BROUGHT MY 2011 JEEP PATRIOT TO A CAR WASH. THE SUNROOF WAS CLOSED, HOWEVER WHILE GOING THROUGH THE CAR WASH, WATER STARTED POURING THROUGH THE SUNROOF AND THE LIGHT FIXTURES, INSTANTLY CAUSING AN ELECTRICAL SHORT AND DAMAGING THE ROOF LINER AND THE CAR STEREO. I IMMEDIATELY BROUGHT THE VEHICLE TO THE LOCAL JEEP DEALERSHIP. THEY KEPT MY CAR FOR TWO DAYS AND CALLED ME TO EXPLAIN THAT "THE CAR HAD DRIED OUT SO YOU CAN COME PICK IT UP." I TOLD THEM THAT I WAS HESITANT TO PICK THE CAR UP BECAUSE THERE WOULD SURELY BE ADDITIONAL DAMAGE THAT WOULD NEED TO BE INVESTIGATED I PICKED UP MY CAR THE STEREO AND LIGHTS STILL DID NOT WORK. FRUSTRATED, I CALLED THE JEEP CORPORATE CUSTOMER SERVICE LINE. THE REPRESENTATIVE EXPLAINED TO ME THAT JEEPS WERE NOT MEANT TO BE TAKEN INTO CAR WASHES. I ASKED HER HOW JEEP CAN MANUFACTURE OFF-ROAD VEHICLES THAT CANNOT BE WASHED. SHE REPLIED THAT I COULD GET A BUCKET AND HAND WASH MY VEHICLE.I DECIDED TO TAKE MY CAR TO AN OUT-OF-STATE DEALERSHIP .THEY HAD IT FOR SEVERAL DAYS AND CALLED TO TELL ME THERE WAS NOTHING WRONG WITH IT AND I COULD PICK IT UP. ONCE AGAIN, I PICKED UP THE VEHICLE AND THE LIGHTS AND STEREO STILL DID NOT WORK. OUT OF FRUSTRATION, I GAVE UP ON THE ISSUE FOR AWHILE UNTIL I WAS DRIVING DOWN THE HIGHWAY AND WATER STARTED POURING THROUGH THE SUNROOF AND FIXTURES ONCE AGAIN- DISTRACTING MY DRIVING BECAUSE WATER IS POURING EVERYWHERE. I PROMPTLY BROUGHT MY VEHICLE BACK IN TO THE LOCAL DEALERSHIP. THEY CALLED AND TOLD ME THEY FOUND A PIECE OF PAINTER'S TAPE IN THE SUNROOF FROM SOME RECENT PAINTING TO MY CAR I HAD DONE. I APPROACHED THE PAINT SHOP WITH NO REPLY. TODAY, THE CAR STARTED LEAKING THROUGH THE SUNROOF AND FIXTURES CAUSING WATER TO STREAM DOWN THE INSIDE OF THE WINDSHIELD, LIMITING MY VISION WHILE DRIVING. MY CAR IS STILL NOT FIXED BECAUSE JEEP IS UNWILLING TO ACKNOWLEDGE THAT THERE IS A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660019November 21, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I HAVE HAD MY 2014 JEEP PATRIOT IN TO BE SERVICED 2 TIMES AND THEY TELL ME NOTHING IS WRONG BUT THE PASSENGER DEFOGGER DOES NOT WORK WELL AND THERE IS ALWAYS FOG ON THE SIDE OF THE FRONT WINDOW AND THE FRONT OF THE SIDE PASSENGER WINDOW CAUSING POOR VISIBILITY. THIS IS BASICALLY WHEN IT IS COLD OUTSIDE AND I NEED THE DEFROSTEVEN AFTER THE CAR WARMS UP THIS IS STILL A PROBLEM IN COLD WEATHER. IS ANYONE ELSE COMPLAINING OF THIS I WONDER. I LOVE MY JEEP. THIS WAS PURCHASED NEW SO I DO NOT FEEL IT SHOULD HAVE ANY PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660050November 21, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING 60 MPH, THE HOOD OF THE VEHICLE MOVED UP AND DOWN. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659719November 20, 2014
POWER TRAIN
JEEP DEALERSHIP SAID THAT THE BEARING WENT OUT IN THE TRANSAXLE WHICH CAUSED IT TO LOCK UP. IT LOCKED UP SO HARD THAT THE CASE WAS CRACKED FROM THE OUTSIDE AND ALL THE FLUID RAN OUT OF IT. THE DEALERSHIP CONTACTED CORPORATE TO SEE WHAT THEY WANTED TO DO. 3 DAYS LATER, THEY REPLACED THE TRANSAXLE. WHEN I WANTED TO GET COPIES OF THE PICTURES THE DEALERSHIP TOOK, THEY SAID "NO" AND THEY BELONG TO CORPORATE BECAUSE IT IS NOW IN AN INVESTIGATION. I TOLD THEM THAT I NEED THE PICTURES BECAUSE THIS COULD HAVE LOCKED UP ON THE INTERSTATE AND KILLED PEOPLE. WHEN WE GOT THE PAPERWORK FROM THE SERVICE GUY, IT SAID THAT WE AS THE CUSTOMER WOULD "DELIGHT" IN THE INSTALLATION OF A WITEC SYSTEM. WE SAID NO SUCH THING. I THINK IT IS A WIFI TRACKING MONITORING SYSTEM. I WANT THERE TO BE A RECORD OF THIS BECAUSE IT SEEMS TO ME THAT IF ANYTHING DID HAPPEN, THAT THEY WOULD TRY TO COVER IT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659334November 19, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT EXPERIENCED A HEART ATTACK AND CRASHED INTO A HOUSE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED FRACTURED RIBS AND AN INJURED SPINE AND NOSE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE VIN PROVIDED WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10655379November 17, 2014
SUSPENSION
BALL JOINTS/CONTROL ARM BAD AT ONLY 41,000 MILES. TOOK CAR FOR INSPECTION AND IT FAILED BECAUSE OF THIS. TECHNICIAN SAID THESE PARTS SHOULD HAVE NEVER FAILED AT 3 YEARS OLD AND ONLY 41,000 MILES. OF COURSE OUT OF WARRANTY BUT FROM WHAT I AM FINDING OUT, WARRANTY WOULDN'T COVER THESE ANYWAYS. I WONDER IF THESE PARTS WERE EVEN TESTED AS THEY SHOULD LAST LONGER, SO SEEMS TO ME THEY ARE DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655320November 16, 2014
ELECTRICAL SYSTEM
NUMEROUS LEAKS IN CAR AFTER RAINS - EVEN SMALL RAINS. WATER COMES IN THOUGH MAP LIGHTS AND DRAINS DOWN FRONT CONSOLE. HAVE READ THAT JEEP KNOWS ABOUT AND WILL NOT CORRECT PROBLEM. WILL TRY TO CREAL DRAIN TUBES OURSELVES AND SEE IF THIS FIXES PROBLEM. CAUSES PROBLEMS TO ELECTRICAL SYSTEM, ENGINE LIGHT COMES ON AND CAR ALARM WILL START GOING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655183November 15, 2014
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHEN I PUMP GAS MY CAR REJECTS THE GAS WHEN I KNOW IT ISN'T FULL. THE GAS SHUTOFF AT THE STATION WILL KICK AND NOT ALLOW GAS TO PUMP INTO MY CAR. 2ND, AFTER PUMPING GAS MY CAR WILL THROTTLE UP AND DOWN AND THEN SHUT OFF WHENEVER I STOP. I HAVE TO PUT THE CAR INTO PARK AND TURN IT BACK ON AND SHIFT TO DRIVE. 3RD, AFTER TURNING ON MY CAR, I TRY TO SHFIT OUT OF PARK. THE CAR WILL NOT SHIFT OUT OF PARK AND MY BRAKE LIGHTS ARE NOT WORKING. I REPLACED THE BRAKE SHIFT LIGHT ABOUT A MONTH AGO AND IT WORKED FINE UNTIL TODAY. NOW ONCE AGAIN, I CANNOT GET MY CAR OUT OF PARK. THE OTHER 2 ISSUES HAVE BEEN ONGOING SINCE SEPTEMBER AND I HAVE BEEN ABLE TO MANAGER THEM AND STILL DRIVE THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654918November 14, 2014
POWER TRAIN
MY JEEP CAME WITH A LIFETIME POWERTRAIN WARRANTY AT THE TIME I PURCHASED THE JEEP IN APRIL 2009. I WAS VERBALLY TOLD AT THE TIME OF PURCHASE TO HAVE THE TRANSMISSION CHECKED BEFORE 50,000 MILES. I HAVE TAKEN MY JEEP INTO A LOCAL DEALERSHIP A FEW TIMES OVER THE LAST FEW YEARS TO HAVE MINOR THINGS REPAIRED AND FOR NORMAL MAINTENANCE. AT THOSE TIMES I ASKED THE DEALERSHIP TO CHECK THE TRANSMISSION SO I COULD COMPLY WITH THE WARRANTY. I TOOK MY JEEP TO THE DEALERSHIP AGAIN ON 11/12/14 TO GET A MINOR PROBLEM FIXED AND I WAS TOLD THAT MY LIFETIME POWERTRAIN WARRANTY HAD EXPIRED. I WAS TOLD THAT SINCE I DID NOT BRING MY JEEP INTO THE DEALERSHIP ON THE 5 YEAR ANNIVERSARY OF PURCHASE (APRIL 2009 - APRIL 2014) TO HAVE THE TRANSMISSION INSPECTED, THAT I FAILED TO COMPLY WITH THE TERMS OF MY WARRANTY. I WAS NOT AWARE THAT I WAS REQUIRED TO BRING MY JEEP INTO THE DEALERSHIP IN APRIL 2014 FOR THE INSPECTION. I WAS TOLD THAT I COULD HAVE IT INSPECTED ANYTIME BEFORE 50,000 MILES, WHICH I DID MULTIPLE TIMES. I CALLED CHRYSLER AND WAS TOLD THAT THEY SHOULD HAVE SENT ME A NOTICE BY MAIL. I NEVER GOT SUCH A NOTICE. CHRYSLER FAILED TO PROPERLY NOTIFY ME AHEAD OF TIME TO HAVE MY TRANSMISSION INSPECTED BEFORE APRIL 2014. CHRYSLER TOLD ME THAT IT WAS ALL MY FAULT FOR NOT THOROUGHLY READING MY OWNERS MANUAL. THEY DENIED HAVING ANY RESPONSIBILITY IN THIS. ACCORDING TO CHRYSLER, IT IS NOT THEIR RESPONSIBILITY TO NOTIFY THEIR CUSTOMERS ABOUT SUCH THINGS. IT IS THE RESPONSIBILITY OF THE CUSTOMER TO READ THROUGH THE OWNERS MANUAL AND REMEMBER TO SCHEDULE SERVICE 5 YEARS IN THE FUTURE. I AM UPSET WITH CHRYSLER OVER THIS. NOW MY JEEP DOES NOT HAVE ANY WARRANTY ON THE POWERTRAIN. CHRYSLER HAS NO CONCERN FOR CUSTOMER SERVICE. ONLY ABOUT MAKING AND SAVING MONEY AT THE COST OF THE CONSUMER. BY CANCELING MY WARRANTY, THEY AVOIDED HAVING TO PAY FOR ANY POWERTRAIN SERVICES I MAY HAVE IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654733November 13, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
I RECENTLY BOUGHT A 2008 JEEP PATRIOT IN FLORIDA AND GOT ON THE HIGHWAY TO GO HEAD HOME TO MISSISSIPPI THE DAY AFTER PURCHASE AND EXPERIENCED A PROBLEM WITH THE VEHICLE. I PICKED UP SPEED IN THE VEHICLE AND NOTICED IT STARTED TO MAKE A NOISE SO I SLOWED DOWN. I PICKED UP SPEED AGAIN AND THE VEHICLE WAS MAKING THE NOISE AND SLOWING DOWN ONCE AGAIN. I TRIED TO PICK UP SPEED AGAIN AND THE CAR BEEN TO SLOW ALL THE WAY DOWN ONLY GOING ABOUT 40 TO 50 MPH. THEN I NOTICED A LIGHT COME ON. I WAS ON THE HIGHWAY AND THE CAR WOULD NOT GO ANY FASTER THAN 40 TO 60 MPH I THEN PULLED OVER. I LOOKED UNDER THE HOOD THERE WAS NO SMOKE AND DIDN'T LOOK TO BE ANY OVERHEATING AND THE CAR WAS NOT HOT. I WAITED A WHILE DROVE TO MISSISSIPPI TOOK IT TO A CHRYSLER JEEP DEALERSHIP AND WAS TOLD IT WAS THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654111November 11, 2014
SEAT BELTS
THIS PROBLEM WAS REPORTED IN THE FIRST MONTH OF VEHICLE PURCHASE THROUGH A SURVEY, THERE WAS NO RESPONSE FROM THE MANUFACTURER. THE DRIVER AND PASSENGER SEAT BELTS DO NOT WORK CONSISTENTLY, SOMETIMES IT LOCKS, MOST OF THE TIME IT DOESN'T. I HAD SOME INCIDENTS WHEN I NEEDED TO MAKE A SUDDEN STOP AND THE SEAT BELTS DID NOT LOCK. MY PASSENGER COMPLAINED ABOUT IT TOO. I HAVE A CONCERN THAT, IF AN ACCIDENT OCCURS, THE SEAT BELTS WILL NOT RESPOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654129November 11, 2014
POWER TRAIN
HAD TRANSMISSION SERVICE COMPLETED @ 99K MILES, CAR COULDN'T MAKE IT 70 MILES @ 75MPH TO THE AIRPORT. HAD TO PULL OVER AND WAIT 15 MIN THEN 'LIMPED' 10 MILES LEFT TO THE AIRPORT. HAD THE FLUID AND TRANS CHECKED... 'ALL GOOD NO PROBLEMS, FLUID LOOKS REALLY CLEAN, JUST A TERRIBLE DESIGNED TRANSMISSION' PLEASE RECALL THIS TERRIBLE TRANSMISSION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654125November 11, 2014
POWER TRAIN
ANY DRIVE OVER 25 MILES @ 50 MPH THE OVER-HEATING TRANSMISSION LIGHT COMES ON AND THE SPEED AND POWER IS DANGEROUSLY REDUCED IMMEDIATELY. REMEDY IS TO PULL OVER ON THE HIGHWAY AND WAIT FOR IT TO COOL SO YOU CAN MAKE IT ANOTHER 10 MILES DOWN THE ROAD BEFORE IT HAPPENS AGAIN! EVEN IN 32 DEG AND BELOW WEATHER THE TRANSMISSION OVERHEATS! IT'S DANGEROUS AND NEEDS TO BE RECALLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654126November 11, 2014
VEHICLE SPEED CONTROL
CRUISE CONTROL WON'T TURN ON, WHEN IT DOES AND IS SET IT MAY TURN OFF BY ITSELF CAUSING RAPID DECELERATION AR HIGH SPEEDS. TOOK IT TO THE DEALERSHIP WHEN I BOUGHT THE CAR 2-3 TIMES (ONCE OVER NIGHT) AND IT WAS NEVER FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654127November 11, 2014
EXTERIOR LIGHTING, STRUCTURE
WATER COMES IN THROUGH THE HEADLAMP ONTO THE RADIO WHEN BRAKING AFTER PRECIPITATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653631November 8, 2014
ENGINE, ELECTRICAL SYSTEM
I STOPPED TO GET MAIL AND AS I WAS ENTERING TRAFFIC THE TRUCK ENGINE DIED. NO WARNING LIGHTS CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653634November 8, 2014
ENGINE
AS I WAS BACKING OUT OF DRIVEWAY THE CAR DIED ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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