Jeep Patriot Complaints

3,365 consumer complaints on file.

#10625859August 17, 2014
POWER TRAIN, ENGINE
WHILE GOING ABOUT 75 MPH, COMING BACK FROM CALIFORNIA, THE ENGINE SEEMED TO START MAKING A DIFFERENT WHINING TYPE SOUND AND THEN THE LIGHT TELLING ME THE TRANSMISSION WAS OVERHEATING CAME ON. I IMMEDIATELY PULLED OVER AND LET IT SIT FOR 10 MINUTES WHILE IDLING , WHICH THE OWNER MANUAL SUGGESTED,. THE LIGHT THEN WENT OFF AND WE PROCEEDED HOME WITH NO FURTHER INCIDENT. IT WAS REALLY STRANGE THOUGH WHEN YOU ARE IN A LARGE GROUP OF VEHICLE'S AND YOU SUDDENLY LOSE ALL ABILITY TO ACCELERATE; DEFINITELY A POTENTIAL SAFETY ISSUE OUT ON THE ROAD.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622185August 14, 2014
ELECTRICAL SYSTEM
ON THIS DAY WHILE DRIVING ON 95 SOUTH TO FRANKLIN MILLS MALL FROM UPPER DARBY WE NOTICED AN ELECTRICAL BURNING SMELL. ONCE I WAS AT THE MALL PARKING LOT LOOKING FOR A PARKING SPACE MY SON INDICATES THAT THERE IS SMOKE COMING FROM UNDER HOOD ON PASSENGER SIDE. I PUT CAR IN PARK IN FRONT OF THE J C PENNEY STORE MY SON JUMPS OUT AND ATTEMPTS TO OPEN THE HOOD. BUT IT DOESN'T OPEN. HE THEN SAYS GET OUT IT IS ON FIRE. WE ALL GET OUT AND WHEN WE MOVE SAFELY AWAY FROM CAR WE CAN SEE FIRE UNDER THE CAR WITH WIRES HANGING DOWN TO THE GROUND. MY SON IS A VOLUNTEER FIRE FIGHTER SO HE RAN INTO THE STORE TO GET AN EXTINGUISHER. HE SPRAYS THE HOOD I GUESS IN AN ATTEMPT TO COOL CAR DOWN. THEN AGAIN, BEFORE THE FIRE TRUCKS ARRIVE, HE HAD GONE INTO STORE AGAIN TO GET ANOTHER EXTINGUISHER. THIS TIME HE GETS ON THE GROUND AN EXTINGUISHER TOWARD THE FIRE THAT WAS INTENSIVELY SPREADING UNDER THE CAR. FIRE FIGHTERS COME AND EVENTUALLY HAD TO PRY THE HOOD OPEN AND SMOKE AND FLAMES BILLOW OUT UNTIL THE MANAGED TO PUT OUT FIRE. NO WARNINGS HOWEVER I DID NOTICE THAT ELECTRICAL BURN SMELL ONCE TWO DAYS PRIOR TO INCIDENT. SO NOW MY INSURANCE DETERMINE IT A TOTAL LOSS. THEY PAID $17,000 TO MY CREDITOR BUT I'M STUCK WITH A $6000 BALANCE AND NO CAR TO DRIVE. I WONDER IF I CAN SUE MANUFACTURER IN SMALL CLAIMS COURT FOR @ $10,000 OR SO? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10622276August 14, 2014
ENGINE
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED AND THE TEMPERATURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE VEHICLE WAS DESIGNED TO SHUT OFF WHEN IT OVERHEATS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,076.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622314August 14, 2014
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, ENGINE
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND ABS INDICATORS ILLUMINATED. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621044August 9, 2014
POWER TRAIN
STARTED MAKING WHIRRING NOISE, LOST POWER AND TRANSMISSION OVERHEAT LIGHT CAME ON. HAD TO PULL OVER ON HIGHWAY AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620918August 8, 2014
ENGINE, FUEL/PROPULSION SYSTEM
THE CAR STALLED OUT SINCE THE FIRST DAY I BOUGHT IT (JAN. 1, 2008). IT IS NOW AUGUST 2014 AND I STILL HAVE THIS PROBLEM, EXCEPT NOW IT'S A MUCH MORE DANGEROUS AND BIGGER PROBLEM. IF I GO SLOW OR STOP TO TURN IN THE MIDDLE OF AN INTERSECTION, IT STALLS OUT. I ALMOST GOT HIT/KILLED TODAY. THE TERRIBLE PART ABOUT IT IS THAT I'VE BEEN COMPLAINING ABOUT THIS FROM DAY 1. EVERY TIME I TAKE IT TO THE DEALERSHIP, THEY CAN NEVER FIND THE PROBLEM. I JUST TRIED CALLING CHRYSLER AND THEY ARE TELLING ME I'VE ONLY TAKEN IT IN ONCE FOR THIS ISSUE, WHICH IS NOT TRUE AT ALL.. EVEN IF IT WAS JUST ONCE, THEY STILL DIDN'T KNOW WHAT WAS CAUSING THE PROBLEM SO THEY "COULD NOT FIX IT." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618937August 5, 2014
ENGINE
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING 65 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE DEALER REPLACED THE OIL SENSOR AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618743August 4, 2014
ELECTRICAL SYSTEM
VEHICLE UNEXPECTEDLY SHUTS OFF AND LOCKS BRAKES WHILE DRIVING (35-40 MPH). VERY DANGEROUS EXPERIENCE DUE TO LOOSING CONTROL OF VEHICLE WHILE TRAVELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618192August 1, 2014
STEERING, SUSPENSION, WHEELS
I HAVE HAD A TERRIBLE SERVICE EXPERIENCE. I HAD TO WAIT OVER A MONTH TO GET MY 2013 JEEP IN FOR WARRANTY SERVICE. AFTER ANOTHER TWO WEEK WAIT, I WAS TOLD ALL WAS GOOD AND TO PICK UP MY VEHICLE. THE MAINTENANCE DEPARTMENT ASSURED ME THAT THE VEHICLE WAS GOOD TO GO REPEATEDLY, EVEN AFTER I ASKED THEM MULTIPLE TIMES BECAUSE OF PRIOR BAD SERVICE. THE MAINTENANCE SHOP FAILED TO RECONNECT MY VEHICLES FRONT RIGHT BALL JOINT CAUSING A CATASTROPHIC LOSS OF CONTROL ON THE ROAD AFTER LEAVING THE DEALER. I SKIDDED OFF THE ROAD, WITH ONE TIRE FLOPPING AROUND IN THE WHEEL WELL UNCONTROLLABLY NARROWLY AVOIDING TWO OTHER VEHICLES ON MY WAY OFF THE ROAD. HAD THIS HAPPED AT A FASTER SPEED, THERE IS A GOOD CHANCE THE FAMILY AND I COULD HAVE BEEN KILLED. THIS HAPPENED OVER TWO WEEKS AGO AND THE DEALERSHIP STILL HAS MY VEHICLE. THEY HAVE REPLACED SOME PARTS BUT HAVE REFUSED TO REPLACE DAMAGED TIRES. ONE EXPECTS THE HIGHEST OF MAINTENANCE STANDARDS WHEN TAKING A VEHICLE TO A DEALERSHIP, THIS DEALERSHIP IS FAILING HORRIBLY IN MAINTENANCE STANDARDS AND CUSTOMER SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618195August 1, 2014
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2008 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE INDEPENDENTLY REDUCED IN POWER WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED AND RESUMED AS NORMAL. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE TRANSMISSION WAS REPLACED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION FLUID AND THE FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617373July 29, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE TRAVELING AT 75 MPH ON CRUISE CONTROL ON I-27 JUST SOUTH OF AMARILLO TX, THE ENGINE OF THE 2013 JEEP PATRIOT SHUT OFF. I WAS ABLE TO MAKE TO THE SHOULDER OF THE ROAD WITHOUT FURTHER INCIDENT AND WAS ABLE TO AVOID OTHER CARS ON THE HIGHWAY. THE CAR WOULD NOT RESTART. HAD TO REQUEST THAT THE CAR BE TOWED TO AMARILLO TX. WAITED 3 HOURS FOR A TOW TRUCK AT WHICH TIME THE CAR STARTED. HOWEVER, UNSURE IF THE INCIDENT WOULD OCCUR AGAIN, I HAD THE CAR TOWED TO AMARILLO. THERE A TECHNICIAN SAID THAT HE DISCOVERED CODES OF P0120 AND P2135. HE SAID IT APPEARED AS IF EVERYTHING RESET AND THAT THERE WAS NOT AN ISSUE WITH THE CAR. HOWEVER, DUE TO THE NATURE OF THE INCIDENT, IT COULD HAPPEN AGAIN AT ANY TIME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616598July 26, 2014
POWER TRAIN
TRANSMISSION OVERHEAT LIGHT, DECREASE SPEED ON HIGHWAY& NOISE. THIS IS 4 TH TIME THIS SUMMER. STEAMED ON SIDE OF HIGHWAY AGAIN THIS SUMMER UNTIL TURNED OFF AND COOL DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616255July 25, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE INDEPENDENTLY DECELERATED AND FAILED TO ACCELERATE. THE FAILURE RECURRED 20 TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616336July 25, 2014
STRUCTURE, VISIBILITY
10/16/2008 - PURCHASED NEW 2008 JEEP PATRIOT 04/01/2009 - DOME LEAK REPORTED TO DEALERSHIP - NO FINDINGS 11/03/2009 - DOME LEAK REPORTED TO DEALERSHIP - SEAL ON SUNROOF GLASS WAS REPLACED AND DRAINS WERE UNCLOGGED 03/14/2009 - DOME LEAK REPORTED TO DEALERSHIP - DRAINS WERE UNCLOGGED 11/18/2009 - DOME LEAK REPORTED TO DEALERSHIP - DRAINS WERE UNCLOGGED 07/23/2014 - DOME LEAK REPORTED TO DEALERSHIP - OUT OF WARRANTY - REFERRED TO CHRYSLER - REFERRED BACK TO DEALERSHIP. EVALUATION AND COST TO REPAIR THIS ON GOING ISSUE IS ON THE CUSTOMER. THERE ARE NUMEROUS REPORTS VIA THE INTERNET AND A LAW SUIT AGAINST CHRYSLER (FINDINGS UNKNOWN) FOR NOT NOTIFYING CUSTOMERS OF THE ISSUE. AS A CONSUMER AND OWNER, CHRYSLER, DEALERSHIPS AND THE SERVICE DEPARTMENTS HAVE KNOWLEDGE OF THE ISSUE AND HAVE NOT FOUND A PERMANENT SOLUTION AND I WAS TOLD ON 7/24/2014, BY THE SERVICE STAFF AT THE DEALERSHIP NOT TO PURCHASE A VEHICLE WITH A SUNROOF. CHRYSLER SHOULD FIND A PERMANENT SOLUTION AND THE COST SHOULD NOT BE PLACED ON THE CONSUMER FOR THE REPAIR AND "MAINTENANCE" OF A KNOWN DESIGN PROBLEM WITH A WATER LEAKAGE IN THE DOME LIGHT, TO THE ELECTRICAL PARTS OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616397July 25, 2014
ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE
MY HUSBAND AND I WERE DRIVING FROM NEW MEXICO TO WYOMING. THE AVERAGE SPEEDS WERE BETWEEN 65 AND 75. AFTER DRIVING FOR ABOUT 5 HOURS, WITH STOPS EVERY 2 HOURS TO REST AND GET GAS, THE TRANSMISSION LIGHT CAME ON AND THE JEEP LOST POWER. WE PULLED OVER TO THE SIDE OF THE ROAD AND LET IT SIT FOR ABOUT 10 MIN UNTIL THE LIGHT WENT OFF. WE DROVE THE REST OF THE WAY AT MUCH LOWER SPEEDS. BETWEEN 50 AND 60 MPH. THE TRANSMISSION OVERHEATED AGAIN ON THE WAY BACK AFTER 6 HOURS OR SO, WITH STOPS EVERY 2 HOURS. THE DEALERSHIP WE TOOK IT TO TOLD US THAT THERE WERE NO ERROR CODES, AND NO PROBLEMS WITH THE TRANSMISSION OR ITS FLUID. THERE WAS NOTHING FOR THEM TO FIX. THEY ADVISED US TO STOP OFTEN IF WE WERE PLANNING ON TRAVELING FOR LONG DISTANCES. THANKFULLY (BUT VERY SCARY) WE WERE IN THE MIDDLE OF NOWHERE WHEN IT HAPPENED AND NOT IN THE MIDDLE OF HEAVY TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615934July 24, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TRANSMISSION AND POWER TRAINING CONTROL MODULE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE DECELERATED TO 40 MPH AND THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED TEN MINUTES LATER, AND THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED ON TEN DIFFERENT OCCASIONS. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. A LOCAL MECHANIC DIAGNOSIS ON THE VEHICLE WAS THAT THE POWER TRAIN CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE FAILURE WAS 80,000 AND THE CURRENT MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615951July 24, 2014
POWER TRAIN
AT A STOPLIGHT IDLING, THE ENGINE RPM'S DIP BELOW 500 AND THE VEHICLE BEGINS TO SHUDDER AND THEN STALLS OUT. IF THE SHIFTER IS MOVED TO NEUTRAL THE SHUDDERING STOPS. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST FEW MONTHS. TOOK THE VEHICLE TO A JEEP DEALER AND THEY SAID THEY COULD NOT REPLICATE THE PROBLEM, THE VEHICLE DISPLAYED NO TROUBLE CODES AND THERE WERE NO RECALL NOTICES IN THEIR SYSTEM. IT HAPPENS ONLY AT VERY SLOW SPEEDS (1ST GEAR) OR WHEN IDLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616011July 24, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING 75MPH FOR 25MILES THE TRANSMISSION OVERHEAT LIGHT CAME ON AND THE PATRIOT STARTED SLOWING ITSELF DOWN, ON THE INTERSTATE IN HEAVY TRAFFIC, I READ IN THE MANUAL TO PULL OVER PUT IN NEUTRAL TILL IT COOLS OFF OR JUST DRIVE SLOW, I HAVE HAD THIS HAPPEN 10 TIMES SINCE REACHING 38,000 I CONTACTED CHRYSLER AND THEY ADVISED I HAVE A DIAGNOSTIC DONE AT DEALER, I DID AND THE DEALER SAID IT SHOWED NOTHING. THE DEALER SAID THERE ISN'T ANYTHING I CAN DO BECAUSE IT IS DOING WHAT IT IS DESIGNED TO DO. THEY ALSO ADDED THAT THEY HAVE HAD SEVERAL SIMILAR CVT COMPLAINTS FROM PATRIOT OWNERS. DRIVING 75 MPH SHOULD NOT OVERHEAT A TRANSMISSION. IT IS VERY DANGEROUS TO BE DRIVING ON THE INTERSTATE WHEN THE PATRIOT SLOWS ITSELF DOWN, I HAVE ALMOST GOT RUN OVER SEVERAL TIMES..I NEED CHRYSLER TO ACKNOWLEDGE THIS PROBLEM AND FIND A SOLUTION BEFORE I HAVE AN ACCIDENT FROM IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616058July 24, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE VEHICLE IS A 2010 JEEP PATRIOT LATITUDE, TRAIL RATED MODEL. APPARENTLY STRUCK A ROCK WITH THE TAILPIPE WHICH CAUSED THE MUFFLER TO MOVE UPWARD, RESULTING IN THE MUFFLER GETTING CAUGHT ON THE MUFFLER HANGER MOUNTS. THIS ALLOWED THE TAILPIPE OUTLET TO REST ABOVE AND ON THE INSIDE OF THE BUMPER COVER FASCIA. DAMAGE TO MUFFLER AND TAILPIPE WAS COSMETIC, BUT HEAT FROM THE EXHAUST CAUSED THE BUMPER TO MELT AND CHAR. CANNOT BE CERTAIN IF THERE WAS ANY FLAME OR FIRE AS OTHERS HAVE REPORTED. WE ATTEMPTED TO DISLODGE THE MUFFLER BY HAND, BUT IT IS TOO TIGHTLY WEDGED IN. ROAD HAZARDS ARE A FACT OF DRIVING, AND DRIVERS SHOULD DO THEIR BEST TO AVOID THEM. HOWEVER, LIGHT TO MODERATE IMPACT TO A MUFFLER SHOULD NOT CAUSE A SITUATION WHERE A HOT TAILPIPE CAN COME IN CONTACT OR CLOSE PROXIMITY WITH ANY PLASTIC PARTS (SUCH AS THE BUMPER COVER) THAT COULD MELT, CHAR OR POSSIBLY IGNITE. THE PROBLEM WITH BOTH THE PATRIOT AND COMPASS HAVE BEEN NOTED IN ELSEWHERE ON THE INTERNET AND IT IS FOR CERTAIN THIS IS NOT AN ISOLATED INCIDENT. AT THIS TIME, I WOULD RESPECTFULLY ASK THAT JEEP - CHRYSLER PROVIDE A FIX FOR THIS DESIGN PROBLEM FOR ANY POTENTIALLY AFFECTED VEHICLES, AND IN ADDITION, WORK WITH THOSE OWNERS WHOSE BUMPERS HAVE BEEN DAMAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615208July 22, 2014
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
THE ENGINE STALLED WHILE DRIVING ON INTERSTATE I-25 WITHOUT WARNING, VEHICLE WOULD NOT RE-START, HAD TO PULL OFF OF INTERSTATE AND WAIT FOR A TOW TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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