Jeep Liberty Complaints
8,882 consumer complaints on file.
- #10785592October 23, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 01/27/16*LJ THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. UPDATED 02/09/16*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785703October 23, 2015STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
WE RECEIVED THE NOTICE ABOUT THE GAS/FUEL TANK POTENTIAL TO CATCH FIRE, WE TOOK OUR VEHICLE TO THE DEALER. THE DEALER EXPLAINED THAT WE HAVE TOO MUCH CORROSION ON OUR VEHICLE TO BE REPAIRED. THE COST TO REPAIR EXCEEDS THE VALUE OF THE VEHICLE, CURRENTLY WE ARE STILL DRIVING WITH A VEHICLE THAT MAY CATCH FIRE. WE CONTACTED CHRYSLER AS WE STILL ARE PAYING OFF THE VEHICLE, WE WHERE GIVEN THE RUN AROUND UNTIL FINALLY ONE ASSOCIATE TOLD US SIMPLY, THEY WILL NOT HELP YOU. PRIOR TO THIS RECALL NOTICE WE HAVE CONSTANTLY HAD ISSUES WHEN FILLING UP WITH GAS AND THE GAS WOULD LEAK OUT IN LARGE QUANTITIES INSTEAD OF SHUTTING OFF. WE REPLACED THE OIL PAN RECENTLY AFTER IT RUSTED OUT, WE ARE ABOUT TO REPLACE TO TRANSMISSION FLUID PAN AS THAT IS ABOUT TO RUST OUT, THE TRANSMISSION LINES ARE ALSO RUSTING AND CORRODED. OUR JEEP MAY BE AN 05 BUT IT LOOKS AS IF ITS BRAND NEW ROLLING OFF THE LINE, WE TAKE CARE OF OUR VEHICLE. WE ARE INFORMED CONSUMERS AND KNOW THERE IS A RECALL FOR CHRYSLER FAILING TO FIX THE FUEL TANK EXPLOSION ISSUES, WHEN WE LOOKED UP THE VIN FOR OUR VEHICLE IT WAS NOT SHOWING THAT IT IS ONE OF THE ONE'S BEING RECALLED. OUR VEHICLE WAS NOT REPAIRED AND WE SHOULD BE INCLUDED IN THIS RECALL. WE WANT TO KNOW IF OUR VEHICLE WILL BE INCLUDED IN THE RECALL. WE STILL HAVE ALL THE PAPERWORK FROM VISITING THE DEALER. WHEN WE TOOK THE VEHICLE UP FOR THE RECALL, THE DEALERSHIP TOLD US THAT JEEP HAS ISSUES WITH RUST TO BEGIN WITH AND THAT IT IS A KNOWN ISSUE THAT HAS YET TO BE CORRECTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10806826October 22, 2015FUEL SYSTEM, GASOLINE, STRUCTURE
2006 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO RESPOND IN A TIMELY MANNER TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785264October 22, 2015AIR BAGS, STEERING, UNKNOWN OR OTHER
MY HEAT SHIELD CAME LOOSE AND DETACHED AT 110000 MILES WHILE DRIVING. IT WAS OBVIOUSLY RESTING ON MOVING PARTS UNDER MY VEHICLE. IT MADE A KLATTERING RATTLE AS THE VEHICLE SLOWED TO A STOP WHERE I COULD CHECK OUT THE PROBLEM. THE HEAT SHIELD READILY CAME OUT WHEN THE REAR PASSENGER TIRE WAS REMOVED TO PROVIDE ACCESS TO THE PART ON THE SIDE OF THE ROAD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785263October 22, 2015SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 35 MPH, AN ABNORMALLY LOUD SOUND EMITTED FROM THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVER SIDE LOWER BALL JOINTS FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE LOWER BALL JOINTS AND UPPER CONTROL ARM. ALSO, THE TECHNICIAN MADE THE CONTACT AWARE THAT NHTSA CAMPAIGN NUMBER: 03V460000 (SUSPENSION) WAS DIRECTLY RELATED TO THE FAILURE. THE MANUFACTURER AS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 138,994.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10806852October 22, 2015AIR BAGS
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL RECALL NOTICE REPLACEMENT PARTS ISSUES. *SMD THE CONSUMER STATED THE RECALL HAS BEEN IN EFFECT SINCE FEBRUARY 2015. CURRENTLY, AS OF OCTOBER 2015 CHRYSLER HAS REPORTED THEY ARE UNABLE TO PROVIDE PARTS TO FIX THE ISSUE. 8JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785316October 22, 2015SERVICE BRAKES, SUSPENSION
VEHICLE WAS IN MOTION ON CITY STREET, TURNING A CORNER AT APPROXIMATELY 20 MPH THE FRONT END SUSPENSION: CONTROL ARM SNAPPED/ DISCONNECTED FROM THE LOWER BALL JOINT. AXLE SHAFT ASSEMBLY/ CV DRIVE SHAFT BROKE. COST OF REPAIR $1500
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785471October 22, 2015ELECTRICAL SYSTEM
JEEP STATIONARY IN DRIVEWAY OVERNITE STARTED BURNING ALL WIRING HARNESES UNTIL BATTERY DIED, INTERIOR SATURATED WITH BURNED WIRE SMELL, ELECTRONIC DASHBOARD SAID NO-BUS, TOWED IT TO JEEP-CHRYSLER DEALERSHIP HAD TO REPLACE ALL HARNESSES, FUSE RELAYS, MODULES, HARNESS GROUNDED OUT TO METAL BAD FACTORY INSTALLATION, COST 4,400!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10784951October 21, 2015AIR BAGS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSOR IN THE PASSENGER SIDE SEAT FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783581October 20, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783600October 20, 2015ELECTRICAL SYSTEM
MY VEHICLE WAS BEING DRIVIN ON SMOOTH OPEN HIGHWAY . THE CHILD IN THE BACK SEAT REQUESTED THE BACK WINDOW BE ROLLED UP . THIS DRIVER PROCEEDED TO DEPRESS BUTTON THAT CONTROLS THE OPERATION OF THE WINDOW IN THE BACK SEAT UP OR DOWN AND WHEN DOING SO THE WINDOW DID NOT CLOSE ALL THE WAY SHUT. THIS DRIVER STOPPED TO GET GAS AND TRIED THE SWITCH ONCE AGAIN . THE WINDOW WOULD STILL NOT CLOSE ALL THE WAY . WHEN WINDOW WAS TOUCHED AT THE TOP , IT FELT LOOSE AND EASILY SLID DOWN INTO THE DOOR AND NO LONGER WORKED TO CLOSE AT ALL. DIAGNOSIS WAS MADE AT A PROFESSIONAL DEALER QUOTING $300 CLAIMING THAT THE REGULATORY SWITCH WAS BROKEN .UPON CALLING CHRYSLER WITH COMPLAINT , MY RESPONSE WAS THAT THIS PROBLEM IS AT MY EXPENSE BECAUSE A- THE VEHICLE IS OLDER AND THE PREVIOUS OWNER COULD HAVE CAUSED THIS PROBLEM . I STRONGLY DISAGREE THAT THE AGE AND NUMBER OF OWNERS OF A VEHICLE WARRANTS DENIAL OF RECALL AND REPLACE OR THE REGULATORY SWITCH .THIS IS A CONTINUAL PROBLEM AND HUNDREDS OF OTHER PERSONS HAVE COMPLAINED THE SAME PROBLEM. CHRYSLER USED CHEAP PARTS MEANT TO BREAK WITH NO REGARD FOR ITS CUSTOMERS WHATSOEVER. IN MY CASE CHILDREN WERE IN THE VEHICLE BACK SEAT AND THIS PROBLEM DOES IMPOSE A SAFETY RISK TO CHILDREN AS WELL AS FINANCIAL BURDEN ON THE CUSTOMER. CHRYSLER IS AWARE OF THIS PROBLEM BECAUSE THEY HAVE REMADE REGULATORY SWITCH AND MOTOR BETTER BUILT ONY WANT CUSTOMERS TO BUY IT . REGULATORY SWITCH SHOULD BE RECALLED AND RE INSTALLED JUST LIKE THE HITCH WAS , TS IS NO DIFFERENT A CHILD IS PUT AT RISK !
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783708October 20, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783300October 19, 2015STRUCTURE:BODY, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE REAR DRIVER SIDE WINDOW SLID DOWN INTO THE DOOR PANEL WITHOUT WARNING AND THE CONTACT HAD TO MANUALLY CLOSE THE WINDOW. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE WINDOW OPENED AND THE CONTACT HAD TO CLOSE THE WINDOW AGAIN MANUALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDOW CABLES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783361October 19, 2015AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED CONSTANTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. ...UPDATED 02/19/16 *BF UPDATED 4/23/18*JB *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783447October 19, 2015FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783459October 19, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE RECURRED DAILY. THE CONTACT ALSO STATED THAT THE ANTI-THEFT SYSTEM WOULD ALARM INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ANTI-THEFT SYSTEM WAS DISABLED, BUT THE TECHNICIAN COULD NOT DIAGNOSE WHAT WAS CAUSING THE ELECTRICAL FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783496October 19, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE PARKED, THE DOORS WOULD NOT LOCK WITH THE REMOTE OR THE KEY. THE CONTACT STATED THAT THE DOORS FAILED TO LOCK FROM THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,870.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10782610October 16, 2015SUSPENSION, UNKNOWN OR OTHER
MY 2004 JEEP LIBERTY WAS A RECALL WHICH I TOOK TO CHRYSLER FOR TO GET REPAIR FOR FRONT AND BACK SUSPENSION AND REPAIR AND GASOLINE TANK APPARENTLY WHEN I GOT MY VEHICLE BACK OIL WAS LEAKING ALL OVER THE ENGINE I TOOK MY VEHICLE BACK 2 DAYS AGO TO BE TOLD THAT THE COULD NOT HELP ME THEIR WAS NO OIL LEAKING WHEN I BROUGHT IT IN THEY REFUSE TO ASSIST ME WITH THE PROBLEM CAN YOU PLEASE HELP ME
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783033October 16, 2015AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/0/16*LJ *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10782598October 15, 2015ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2010 JEEP LIBERTY LIMITED 4X4 BEGAN TO INTERMITTENTLY START AND NOT HAVE HEADLIGHTS, SOMETIMES THE LIGHTS WOULD NOT COME ON AT ALL, OTHER TIMES ONLY THE PARKING LIGHTS WOULD WORK, AND OTHER TIMES ONLY THE HEADLIGHTS WOULD WORK. IT WAS TAKEN TO BOTH A JEEP DEALER AS WELL AS A LOCAL GARAGE AND NO ONE COULD FIND AN ISSUE. THEY TRIED REPLACING THE SWITCH BUT THIS DID NOT HELP EITHER. EVENTUALLY, THE ISSUE GOT WORSE AND THE LIGHTS HAVE NOW SHUT OFF WHILE DRIVING AT NIGHT ON HIGHWAYS, LOCAL ROADS, ECT. AND HAS BECOME UNSAFE TO DRIVE. JEEP STILL CLAIMS TO NEVER HAVE SEEN ANYTHING LIKE THIS HOWEVER MULTIPLE COMPLAINTS EXISTS ONLINE FOR SIMILAR COMPLAINTS, A LOCAL GARAGE TOLD ME ABOUT THE TIPM ISSUES AND EVEN UPON SUGGESTING THE REPLACEMENT OF THIS PART, JEEP INSISTED THIS COULDN'T BE THE ISSUE. NOW THE LIGHTS ARE REALLY ACTING UP, SHUTTING OFF WHILE DRIVING, FLASHING FREQUENTLY, ONLY PARKING LIGHTS WORK SOMETIMES, SOMETIMES ONLY ONE LIGHT WORKS, AND OTHER ISSUES ARE BEGINNING (STARTING RANDOMLY, HORN / ALARM RANDOMLY GOING OFF,ECT) JEEP STILL REFUSING THAT THIS IS THE ISSUE AND WANTS TO REPLACE / REPAIR OTHER THINGS FIRST. CURRENTLY LOOKING INTO REPLACEMENT TIPM PERSONALLY, AS AT THIS POINT, THE JEEP LIBERTY IS UNSAFE TO DRIVE, ESPECIALLY AT NIGHT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0