Jeep Liberty Complaints

8,882 consumer complaints on file.

#10850882March 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT MENTIONED THAT A WHITE SUBSTANCE AND METAL FRAGMENTS EMITTED FROM THE AIR BAG. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) BUT WAS UNABLE TO OBTAIN THE PART FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850921March 21, 2016
AIR BAGS
DRIVING VEHICLE WHEN AIRBAG WARNING LIGHT WENT ON AT ABOUT 67000 MILES. PULLED INTO PARKING LOT. TRIED STOPPING AND RESTARTING ENGINE. LIGHT WOULD NOT CLEAR. DID A GOOGLE SEARCH - THIS APPEARS TO BE A COMMON ISSUE WITH 2012 JEEP LIBERTY. APPEARS TO BE OCCUPANT RESTRAINT MODULE FAILURE; MANY PEOPLE ARE BEING CHARGED $400.00 ON AVERAGE TO GET THIS FIXED, WHEN IT APPEARS TO BE A MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850663March 20, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
DRIVING ON CITY STREET WHEN HORN BEGAN INTERMITTENTLY BEEPING AND WIPERS AND WASHERS FRONT AND BACK ACTIVATED. PULLED OFF TO SIDE OF ROAD, REMOVED KEY, ENGINE CONTINUED TO RUN, ALONG WITH HORN, WIPERS, WASHERS AND LOCKS CONTINUED TO INTERMITTENTLY ACTIVATE. LASTED 15 MINUTES AND THIS IS THE 5TH TIME HAPPENING. AFTER CERTAIN AMOUNT OF TIME CAR FUNCTIONS NORMALLY. ONE INSTANCE OCCURRED AT NIGHT AND LIGHTS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850366March 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,929.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849998March 16, 2016
AIR BAGS
AIRBAG LIGHT COMES ON DAILY-DEALERSHIP HAS NO PARTS TO FIX POSSIBLE DEPLOYMENT . I HAVE HAD CAR IN SEVERAL TIMES & HAVE BEEN TOLD THERE ARE STILL NO PARTS TO REMEDY THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849865March 15, 2016
ELECTRICAL SYSTEM
ASIDE FROM THE NUMEROUS PROBLEMS WITH THE WINDOWS ACTUATORS FAILING (6 TIMES) AS MENTIONED IN MANY COMPLAINTS ON THIS SITE; ESIM VALVE REPLACEMENT DUE TO A CHECK ENGINE LIGHT CONSTANTLY ON; A COMPLETE TRANSMISSION REBUILD (AT ABOUT 60,000 MILES); SUNROOF FAILURE; BACK TAILGATE DOOR FAILING TO UNLOCK OR OPEN; GAS SPILLAGE PROBLEM WHEN FILLING UP AND THE HITCH RECALL, I AM NOW HAVING PROBLEMS WITH THE DOOR LOCK ACTUATORS FAILING. I'VE ALREADY HAD TO REPLACE THE ONE ON PASSENGER DOOR BEHIND THE DRIVER. NOW THE DRIVER'S DOOR LOCK HAS ALSO FAILED. THIS WAS DISCOVERED AFTER A SOMEBODY RIFLED THROUGH THE ITEMS IN THE CAR. NOTHING WAS STOLEN BUT I WAS SURE I LOCKED IT. SURE ENOUGH WHEN I TESTED THE LOCKS, THE DOOR DID NOT LOCK OR UNLOCK USING THE KEY FOB, THE DOOR LOCK BUTTON ON THE INSIDE OR THE AUTO LOCK FEATURE WHEN GOING OVER 15MPH.. ALL THE OTHER DOORS WORKING AT THIS TIME. BUT WHO KNOWS WHEN I'LL HAVE TO HAVE THE OTHER 2 DOORS FIXED. FIRST DOOR FAILURE DATE IS IN THE "WHEN DIS THIS HAPPEN" SECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846439March 14, 2016
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH IN SNOWY WEATHER, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A BRIDGE ABUTMENT. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A CONCUSSION AND CHEST BRUISES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS TREATED AND RELEASED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,993.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10846291March 13, 2016
ENGINE AND ENGINE COOLING
HEATER WOULD NOT SEND HEAT TO FLOOR SETTING. TOLD BY DEALER THAT HEATER MELTED PARTS OF HOUSING-DISTRIBUTION TO THE POINT THAT IT WOULD NOT WORK ANYMORE. ALSO SAID I HAD TO REPLACE HEATER CORE SINCE THEY WERE KNOWN TO GO BAD ALSO. THE DEALER, SZOTT M59 CHRYSLER JEEP, SAID THEY WERE HAVING TO REPLACE LOTS OF THE HOUSINGS AND HEATER CORES ON THIS MODEL BECAUSE OF MELTING AND PLUGGING PROBLEMS. TOLD BY DEALER THAT IT WAS AN ENGINEERING PROBLEM AND JEEP KNEW ABOUT IT AND WAS TRYING TO CORRECT IT. MY PROBLEM IS THEY STILL WANTED ALMOST $1000.00 TO FIX IT, AFTER DISCOUNT FROM ALMOST $1200.00, WHEN THEY ADMITTED IT WAS A POORLY DESIGNED SYSTEM THAT THE JEEP ENGINEERS WERE WORKING ON TO REPAIR. ALSO, WHAT IF IT HAPPENS AGAIN JUST BECAUSE I USE THE HEATER AND IT MELTS ITSELF AGAIN TO THE POINT OF NOT WORKING? I FEEL THAT IF THEY KNOW THIS IS A COMMON PROBLEM, AND THE DEALER SAYS IT HAS TO REPLACE A LOT OF THE UNITS, JEEP SHOULD BE COVERING THE COST OF REPAIRS. I HAVE THE OLD PART HERE AT HOME IF YOU WOULD LIKE TO INSPECT IT. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846350March 13, 2016
STRUCTURE:BODY, VISIBILITY/WIPER
2010 JEEP LIBERTY - WITH A MOON /SKY SLIDER. AFTER RAIN OR SNOW STORM ACCUMULATED WATER SOMEHOW IS TRAPPED AND LEAKS THRU THE INSIDE FROM THE DOME LIGHTS. SECOND MAJOR ISSUE IS THE HORRENDOUS WIND NOISE, ANY TIME THE VEHICLE OPERATES OVER A SPEED OF 45 PLUS MILES YOU CAN HEAR IT INSIDE. THEY SAY WHEN YOU DRIVE AN SUV DON'T TURN YOUR CORNERS TOO FAST, HA! WHEN YOU DRIVE A JEEP MADE WITH THIS MOONSLIDER IT DRAGS YOU LIKE YOU CAN FLIP ANY MINUTE ON THE HIGHWAY, THE DEALER IS ABSURD AND WANTS TO CHARGE YOU OVER $3000.00 TO FIX IT. THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED IT - JUST GOT ANOTHER QUOTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845944March 10, 2016
SUSPENSION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE FRONT DRIVER'S SIDE BALL JOINTS AND MULTIPLE UNKNOWN PARTS FRACTURED FROM THE VEHICLE. IN ADDITION, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS LEANING INWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, ALL WINDOWS INDEPENDENTLY OPENED AND FAILED TO CLOSE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC NUMEROUS TIMES HOWEVER, THE CONTACT WAS UNCERTAIN WHAT PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS BUT THE FAILURE RECURRED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845497March 10, 2016
FUEL SYSTEM, GASOLINE, AIR BAGS
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL TANK LEAKAGE AND AIRBAG INADVERTENT DEPLOYMENT RECALL WORK NOT COMPLETE. *SMD THE DEALER INFORMED THE CONSUMER BOTH RECALL WERE COMPLETE. HOWEVER, THE CONSUMER DISCOVERED FROM ANOTHER WEBSITE, THE RECALLS WERE LISTED AS INCOMPLETE. THE SERVICE ADVISOR AT THE DEALER STATED ON THE FUEL RECALL WAS DONE AND IT ONLY REQUIRED AN INSPECTION. IT WAS LATER DISCOVERED, NONE OF THE REPAIRS WERE DONE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845502March 10, 2016
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
2012 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE DOOR LOCKS ISSUE. *SMD THE CONSUMER STATED SHE WANTS TO ONLY UNLOCK THE DRIVER'S SIDE DOOR FROM THE OUTSIDE, NOT HAVE ALL THE DOORS UNLOCK. THE CONSUMER STATED SHE KNOWS IF SHE CLICKS THE BUTTON TWICE, IT WILL UNLOCK ALL THE DOORS. HOWEVER, SHE ONLY CLICKED THE BUTTON ONCE. THE CONSUMER STATED THE DOORS WOULD LOCK AND UNLOCK RANDOMLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845695March 9, 2016
FUEL/PROPULSION SYSTEM
ALMOST EVERY TIME I FILL-UP, THERE IS A SPLASH-BACK FROM THE FUEL FILLER OPENING. THIS APPARENTLY IS A VERY COMMON PROBLEM WITH THE LIBERTY MODEL AMONG OTHERS. I SPOKE WITH THE SERVICE DEPARTMENT AT THE DEALERSHIP AND WAS TOLD THAT I WOULD NEED TO PAY FOR ANY REPAIRS SINCE THERE WAS NO RECALL THAT WOULD PAY FOR IT. I THEN CONTACTED CHRYSLER WHO TOLD ME THAT MY SPECIFIC LIBERTY IS NOT PART OF ANY RECALL OR TSB SO THEY CANNOT HELP. I BELIEVE THIS PROBLEM POSES A HAZARD IF THE GAS WAS TO IGNITE. THE MOST RECENT OCCURRENCE WAS ON 26 FEBRUARY 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845743March 9, 2016
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WITHOUT WARNING, THE TEMPERATURE GAUGE, WATER PUMP, AND VARIOUS OTHER WARNING LIGHTS RANDOMLY FLICKERED AND THE VEHICLE STALLED. THE DEALER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO SPECIFIC DIAGNOSIS. THE CONTACT HAD THE VEHICLE INSPECTED BY AN INDEPENDENT MECHANIC WHO REPLACED THE WATER PUMP, BELT, AND THERMOSTAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845824March 9, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY SLIDER SUN ROOF DETACHED AND FELL OFF TRACK, WHICH CAUSED THE SUN ROOF TO BECOME INOPERABLE. THE CONTACT STATED THAT THE SUN ROOF WAS UNABLE TO BE CLOSED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE REAR SLIDER WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840465March 8, 2016
SUSPENSION
LEFT REAR LOWER CONTROL ARM COMPLETELY BROKE INTO FROM RUST CORROSION WITH DRIVING ON HIGHWAY CAUSING VEHICLE TO BECOME HIGHLY UNSTABLE AND NEARLY UNCONTROLLABLE. UPON INSPECTION OF VEHICLE IT WAS APPARENT THAT RIGHT SIDE LOWER CONTROL ARM AS WELL AS THE UPPER REAR CONTROL ARM ARE HIGHLY CORRODED. THIS IS AN EXTREMELY DANGEROUS ISSUE. UPON INVESTIGATION THERE IS A RECALL FOR THIS IN CERTAIN STATES BUT NORTH CAROLINA IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845637March 8, 2016
AIR BAGS
R06/ NHTSA 15V-046 WHITTEN BROTHERS DEALERSHIP IN ASHLAND VIRGINIA HAS BEEN CONTACTED ABOUT THIS RECALL SINCE 04/10/2015. I HAVE BEEN TOLD THE PART IS "BACK ORDERED", OR THAT CHRYSLER HAS NO AVAILABILITY OF THE PART, OR "WE'LL CALL YOU" WHEN THE PART COMES IN. WHO IS GOING TO BE RESPONSIBLE WHEN THE AIR BAG PREMATURELY DEPLOYS, AND I AND MY GRANDCHILDREN ARE INJURED, OR EVEN WORSE, KILLED. PLEASE DIRECT ME TO MY NEXT STEP. I FEEL UNSAFE DRIVING MY VEHICLE. THANK YOU...[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840327March 7, 2016
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING 60 MPH, THE AIR CONDITIONING BLEW HOT AIR AND STEAM EMERGED FROM THE ENGINE. THE VEHICLE STALLED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE RECURRED FIVE TIMES. THE AIR COMPRESSOR HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840331March 7, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE LOWER CONTROL ARM ON THE REAR DRIVER SIDE WHEEL FAILED. THE CONTACT PULLED OVER TO THE SHOULDER OF THE HIGHWAY IN AN ATTEMPT TO IDENTIFY THE FAILURE. THE CONTACT NOTICED THAT THE LOWER CONTROL ARM FAILURE CAUSED THE TIRE TO BECOME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840141March 6, 2016
AIR BAGS
THIS IS TAKATA RECALL. FROM LAST YEAR, MY CAR'S AIRBAG LIGHT IS ON SOMETIMES WHEN THE WEATHER IS HOT. ON FEBRUARY 24, 2016, MY CAR WENT TO THE DEALER FOR REPAIR OF THE AIRBAG LIGHT BY THE RECALL, WHICH IS FREE REPAIR, BUT AFTER THE REPAIR, THE AIRBAG LIGHT IS ALWAYS ON. THE DEALER SAID THAT I HAVE TO PAY $199 TO FIX THE PROBLEM. I THINK THEY DID SOMETHING WRONG BECAUSE THE AIRBAG LIGHT IS ALWAYS ON NOW. I CALLED 1-800-853-1403 BUT THEY CANNOT SOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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