Jeep Liberty Complaints

8,882 consumer complaints on file.

#10862101April 28, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WENT TO START SMOKE CAME OUT FROM DASH WAS PARKED IN GARGAGE TRUCK IS STILL IN SHOP INS TOLD ME ONLY REASON THEY WOUL D COVER IS BECAUSE IS WAS A LONG COUSTOMER THY ONLY GAVE ME 883 TO REPAIR THERE ARE AT LEAST 14 CODES DUE TO THIS DON'T KNOW IF THEY WILL RESET IF NOT I HAVE TO PAY FOR REPAIRS I DO HAVE FIRE PROTECTION ON TRUCK THIS IS ALLSTATE I WILL SEND PAPER WORK IF NEEDED AT A LATER DATE I HAVE NONE ALSO WAITING FOR CHECK TOLD FOR ME TO PAY REPAIR SHOP
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10861647April 27, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY LOST CONTROL OF THE STEERING BEFORE STOPPING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE REAR LOWER CONTROL ARM FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861712April 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAITED FOR LONGER THAN A YEAR TO RECEIVE THE PARTS FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A SPECIFIC DATE THAT THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861745April 27, 2016
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V085000 (SUSPENSION) AND 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE). THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861415April 26, 2016
ELECTRICAL SYSTEM
MY 2006 JEEP LIBERTY WILL NOT START OR CRANK. THE COMPUTER DOES NOT SHOW ANY CODES. THE BATTERY HAD POWER, THE RELAYS ARE FINE AND THE STARTER IS FINE. WHEN YOU ARE IN THE JEEP AND TRY TO START IT, IT DOES NOTHING. ITS LIKE YOU FORGOT AND LEFT IT OUT OF PARK AND TRIED TO START IT. THE JEEP DOES NOT CLICK OR EVEN ATTEMPT TO START. NO ONE SEEMS TO KNOW WHAT'S WRONG WITH IT. I LOVE MY JEEP AND IT HAD BEEN WELL TAKEN CARE OF. I HAVE HAD NUMEROUS ISSUES, AND RECALLS. I STILL LOVE MY LITTLE LIBERTY. IF YOU COULD JUST HELP WITH A DIAGNOSIS, I WOULD BE FOREVER GRATEFUL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861809April 26, 2016
FUEL SYSTEM, GASOLINE, STRUCTURE
2006 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD ACCORDING TO THE INVOICE, THE RECALL COULD NOT BE PERFORMED, DUE TO THE SEVERITY OF THE CORROSION AND CHRYSLER WOULD RESOLVE THE ISSUE IN A DIFFERENT WAY. WHEN THE CONSUMER CONTACTED THE DEALER AGAIN, AFTER NOT HEARING ANYTHING, SHE WAS INFORMED THE REPAIR WAS COMPLETED. THE CONSUMER STATED NO REPAIRS WERE NOT DONE. RECALL # 13V252000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861167April 25, 2016
AIR BAGS
AIR BAG WARNING LIGHT ON IN INSTRUMENT CLUSTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861382April 25, 2016
UNKNOWN OR OTHER
THE BALL JOINT AND THEN IT WENT OUT OF LINE FRONT IN RADDLEING UNDER THE JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860889April 22, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 3 MPH, THE REAR DRIVER SIDE LOWER CONTROL ARM SUDDENLY FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860504April 20, 2016
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNED A 2011 JEEP LIBERTY. WHEN THE CONTACT ENTERED THE VEHICLE AND DEPRESSED THE BRAKE PEDAL, THE VEHICLE SURGED FORWARD, STRUCK ANOTHER VEHICLE, AND CRASHED INTO A CONCRETE WALL. THERE WERE TWO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DID NOT OBSERVE ANY WARNING LIGHTS ILLUMINATED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10860287April 19, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT HEARD AN ABNORMAL NOISE ASSOCIATED WITH THE 3.7 LITER ENGINE. THE CONTACT NOTICED THERE WAS A STRONG HESITATION WITHOUT WARNING AND THE VEHICLE LATER STALLED MORE THAN ONCE. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE DUE TO THE FAILURE. THE CONTACT INDICATED THAT THE NUMBER TWO CYLINDER MAY FAIL AND CAUSE THE VALVES TO DROP ONTO THE PISTONS, WHICH COULD CAUSE THE MOTOR AND CYLINDER HEAD TO FAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE DEALER PERFORM DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. UPDATED 05/31/2016*LJ THE CONSUMER STATED TWO SPARK PLUGS WERE PULLED AND BROKE DUE TO IMPACT, INSIDE THE CYLINDER HEAD. UPDATED 06/14/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860354April 19, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE FAILURE RECURRED. IT WAS DIAGNOSED THAT THE SEAT BELT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860359April 19, 2016
AIR BAGS
DEFECTIVE OCCUPANT RESTRAINT CONTROL MODULE. THERE IS A PROBLEM WITH THIS MODULE AND FCA KNOWS ABOUT IT AND HAS RECALLED SEVERAL VEHICLES TO REPLACE THE ORC EXCEPT THIS ONE. IT IS WELL DOCUMENTED AND MANY COMPLAINTS OF FAILURE. OUR 2012 JEEP LIBERTY'S AIRBAG WARNING LIGHT CAME ON AT ABOUT 37,000 MILES. WE THOUGHT THE N38 RECALL WOULD FIX IT BUT IT ONLY DID AN UPDATE. THE DEALER ADVISED US THE ORC NEEDED TO BE REPLACED AT A COST OF $400. WE DO NOT HAVE THE $400 AT THIS TIME. CONTACTED FCA AND THEY BASICALLY SAID THEY WOULD NOT REPLACE THE DEFECTIVE PART AND CANNOT GUARANTEE OUR AIRBAGS WOULD SAFELY DEPLOY DURING AN ACCIDENT AND FROM WHAT I READ IT DOES NOT GUARANTEE IT WON'T DEPLOY INEXPECTANTLY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859986April 18, 2016
ELECTRICAL SYSTEM
IT STARTED WITH MY POWER DOOR LOCKS 2 YEARS AGO. THEY QUIT WORKING BUT THE POWER WINDOWS WORKED FINE. WHEN YOU TRIED TO CHANGE THE FUSE IT WOULD POP AND BURN OUT RIGHT AWAY. WE ASSUMED IT WAS A SHORT SOMEWHERE. THEN MY REAR OUTLET QUIT WORKING, MY WINDSHIELD WIPER FLUID STOPPED WORKING, AIR BAG LIGHT GOES ON AND OFF AMONG OTHER ISSUES. NOW NOTHING WORKS. THE BATTERY WAS DISCONNECTED SO WE COULD TRY TO RESET THE SYSTEMS AND NOW THE HORN SIRENS CONTINUOUSLY, LIGHT FLASH, WINDSHIELD WIPERS AND FLUID ARE FLYING, DOOR LOCKS THAT WOULD NOT WORK ARE MOVING UP AND DOWN. IT LOOKS LIKE MY JEEP LIBERTY IS POSSESSED! WHY IS THIS NOT RECALLED???? THIS IS A HUGE SAFETY HAZARD. I HAVE READ THAT IT MAY START WORKING AGAIN BUT IT WILL MALFUNCTION... YOU JUST DON'T KNOW WHEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860053April 18, 2016
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING 25 MPH, THE VEHICLE MADE A LEFT TURN AND MADE AN ABNORMAL NOISE WITHOUT WARNING. ONCE THE VEHICLE CAME TO A STOP, THE FRONT PASSENGER TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860214April 18, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
2010 JEEP LIBERTY SPONTANEOUSLY CAUGHT ON FIRE AND EXPLODED ON FRIDAY APRIL 15, 2016. MY STEPDAD AND I WERE OUT AND WE STOPPED AND PICKED UP A PIZZA ON THE WAY HOME AND EVERYTHING WAS JUST FINE THE WHOLE DRIVE HOME, NO SMELL, NO DRIVING ISSUES, NO SMOKE, NO OVERHEATING DINGS, NO FUNKY SOUNDS. WE PULLED INTO THE DRIVEWAY TO PARK AND TURNED OFF THE CAR, MY STEPDAD GOT OUT FIRST, AND WHEN I OPENED MY DOOR I SAID 'OOH IT SMELLS LIKE FALL!' (I THOUGHT THE NEIGHBORS WERE HAVING A BONFIRE OR SOMETHING.) THEN I SAW IT AND TOLD HIM 'THE CAR IS SMOKING!' AND I GOT OUT OF THE CAR AND GOT AWAY FROM IT. HE TRIED TO OPEN THE HOOD THINKING IT WAS A RADIATOR OR SOMETHING BUT IT WAS SO HOT IT BURNED HIS FINGERS AND THEN HE LIFTED IT A BIT WITH A SCREWDRIVER AS WE WENT TO GET THE FIRE EXTINGUISHER AND WE SAW THE FIRE START SHOOTING OUT OF THE SIDES. IT WAS SO HOT AND SO FAST. I SCREAMED AT HIM TO GET HIM AWAY FROM IT BECAUSE I KNEW IT WAS GOING TO EXPLODE, AND AS SOON AS HE WAS A BIT AWAY FROM IT, THE HOOD DID EXPLODE UP AND THEN IT STARTED REALLY SHOOTING FLAMES OUT AND AND THAT'S WHEN I CALLED 911. THERE WERE SEVERAL MORE EXPLOSIONS WHILE WE WAITED ON THE FIREFIGHTERS. IT WAS TOTALLY ENGULFED IN FLAMES IN 5 MINUTES. THERE IS NOTHING LEFT BUT A SHELL, AND IT WAS ONE LAYER FROM BURNING OUR HOUSE DOWN. IF WE WERE IN IT ANOTHER 60 SECONDS, WE'D HAVE TAKEN THAT FIRST EXPLOSION TO THE FACES. WE COULD HAVE DIED AND WE ALMOST LOST OUR HOUSE, OUR BARN AND ANOTHER CAR INSIDE THE BARN. I'M FURIOUS. OTHER PEOPLE COULD DIE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10859927April 17, 2016
AIR BAGS, ELECTRICAL SYSTEM
2006 JEEP LIBERTY CLOCKSPRING MALFUNCTION. CONTACT WITH DEALERSHIP YIELDED INFO THAT NO REPLACEMENT PART IS AVAILABLE, YET THE CAR IS RENDERED UNSAFE WITHOUT THE REPLACEMENT OF MALFUNCTIONING PART. OWNERS HAVE TO DECIDE WHETHER TO DRIVE UNSAFELY OR PARK IT UNTIL THE PART IS AVAILABLE, WHICH MOST PEOPLE CANNOT AFFORD TO DO. THIS IS A WIDESPREAD PROBLEM THAT CHRYSLER IS NOT ADDRESSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859909April 16, 2016
FUEL/PROPULSION SYSTEM
EVERY TIME THE GAS TANK IS FILLED, GASOLINE OVERFLOWS BEFORE THE AUTOMATIC FUELING NOZZLE SHUTOFF ACTIVATES. FUEL RUNS DOWN THE SIDE OF THE VEHICLE AND ONTO THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855648April 15, 2016
UNKNOWN OR OTHER
THE BACK RIGHT PASSENGER WINDOW REGULATOR BROKE AND THE WINDOW FELL DOWN INTO THE DOOR. IT HAS BEEN TAPED FOR A WHILE BECAUSE IT IS ASTRONOMICALLY EXPENSIVE TO FIX. I SEE MANY JEEPS DRIVING AROUND ALL THE TIME WITH TAPE ON THE WINDOWS BECAUSE OF THIS EXACT ISSUE. AFTER GOOGLING THE ISSUE IT IS WELL KNOWN IN THE JEEP COMMUNITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855682April 15, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. ON SEVERAL OCCASIONS, THE HEADLIGHTS AND WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE DRIVER AND PASSENGER TURN SIGNAL INDICATORS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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