Jeep Liberty Complaints

8,882 consumer complaints on file.

#10881449June 29, 2016
AIR BAGS
THE WARNING LIGHT ABOUT AIR BAGS IS LIT-INDICATING THAT THE AIR BAGS ARE NOT WORKING. THE DEALERSHIP TRIED MANY REMEDIES INCLUDING A NEW PASSENGER SEAT, AND ANOTHER USED PART. THESE REPAIRS DID NOT FIX THE PROBLEM BECAUSE THE PARTS NEEDED TO BE "VIN SPECIFIC." I WAS FINALLY TOLD THAT THE ONLY REMEDY IS A SPRAG AND PAD RESTRAINT, AND THAT THERE ARE ONLY FIVE AVAILABLE IN THE UNITED STATES. AFTER WAITING FOR THE PART TO COME IN, THE DEALER INFORMED ME THAT THE PART WAS NO LONGER AVAILABLE. THE PART IS NOT MANUFACTURED ANY LONGER. I CALLED CHRYSLER CUSTOMER CARE. THEY GAVE MY DEALER ANOTHER PARTS SOURCE, BUT THE PART WAS NOT AVAILABLE THERE EITHER. I NOW HAVE A CAR WITHOUT FUNCTIONING AIRBAGS. I AM NOT SURE IF THIS AFFECTS ONLY THE PASSENGER AIRBAGS OR ALL AIRBAGS. I AM AFRAID TO DRIVE THE CAR AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881479June 29, 2016
UNKNOWN OR OTHER
I WAS DRIVING ON THE FREEWAY AND MY SKYLINE SUNROOF FLEW BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881643June 29, 2016
AIR BAGS, SUSPENSION, VISIBILITY/WIPER
AIRBAG LIGHT KEEPS FLASHING WHILE DRIVING. JEEP SHAKES AS IF UNSTABLE OR STRUTS THE SUSPENSION AND MY VISIBILITY DUE TO THE DEFROSTER AND WIPERS DON'T WORK PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877110June 28, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 75 MPH, THE REAR LOWER CONTROL ARM BRACKET UNDER THE VEHICLE DETACHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONTROL ARMS DETACHED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877137June 28, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM, SEAT BELTS
I HAVE BEEN GETTING THESE RECALL FOR TWO YEARS AND EVERY TIME I GO TO THE DODGE DEALER (HELMS MOTORS IN LEXINGTON TENNESSEE 38351) THEY SAY THE SAME THING "NO PARTS, CALL YOU WHEN WE GET THEM". WHAT AM I TO DO WITH THE RECALLS? I HAVE SIX ON THIS JEEP AND NONE HAVE BEEN FIXED. I THANK YOU FOR ANY HELP YOU CAN GIVE ME ON THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876829June 27, 2016
UNKNOWN OR OTHER
AS I WAS LEAVING THE GROCERY STORE I HEARD A SLAM NOISE IN THE BACK PASSENGER AREA OF MY JEEP LIBERTY. I PULLED BACK INTO THE PARKING AND SAW THAT MY REAR PASSENGER WINDOW HAD FALLEN INTO THE DOOR. I WENT ONLINE TO INQUIRE ABOUT IT AND SAW THAT THIS IS A PROBLEM FOR THE MAJORITY OF 06 JEEP LIBERTY OWNERS ALIKE. I CALLED CHRYSLER JEEP AND BECAUSE THERE'S NO RECALL ON MY VIN I WOULD HAVE TO PAY FOR ALL REPAIRS MYSELF. IT'S TOO EXPENSIVE AND I'M NOT ABOUT TO PAY FOR ANOTHER FAULTY PART LIKE EVERYONE ELSE DID. MY FATHER PAID TO FIX THE REAR DRIVER'S SIDE WINDOW IN MARCH. THE REAR PASSENGER SIDE WINDOW FELL IN AUGUST 2015. THIS NEEDS TO BE FIXED BY CHRYSLER DUE TO ALL OF THESE CONSUMER COMPLAINTS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876874June 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT....UPDATED 09/12/16 *BF THE CONSUMER STATED THE AIR BAG WAS REPLACED . UPDATED 09/20/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876660June 26, 2016
AIR BAGS
LIGHT IS ON , 22,000 MILES , BUT MORE 3 YEAR GARANTY NOT COVER, 2008 AT 2011 HAVE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876342June 24, 2016
ELECTRICAL SYSTEM
DRIVING ON I-75 MY ENGINE LIGHT CAME ON. WHEN I GOT HOME I CALLED SOUTHFIELD CHRYSLER AND THEY SAID IF IT WAS NOT BLINKING, NOT A BIG DEAL JUST GET IT CHECKED OUT. THIS WAS A HOLIDAY WEEKEND AND I DID NOT WANT TO WAIT. I WENT TO A MECHANIC IN LAKE ORION AND SOME WIRES HAD BURNED THROUGH, CYLINDERS WERE MISFIRING AND I WAS LUCKY THE ENGINE DID NOT CATCH IN FIRE THERE IS PROBABLY NOTHING YOU CAN DO AT THIS LATE DATE BUT I WANTED TO FILE A COMPLAINT ANYWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876413June 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876464June 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. AFTER GETTING THE VEHICLE SERVICED, THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MECHANIC STATED THAT THE DRIVER SIDE AIR BAG WAS FAILING. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875134June 23, 2016
AIR BAGS
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL MODULE RECALL INSTALLATION REPAIRS AND AIRBAG INDICATOR LIGHT STATES OUT OF ORDER. *SMD THE RECALL WAS FINALLY COMPLETED ON JUNE 4, 2016, AFTER APPOINTMENTS WERE RE-SCHEDULED AND/OR CANCELLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875932June 22, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 20 MPH, A LOUD POPPING NOISE EMITTED FROM UNDER THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE CONTROL ARM FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875506June 21, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE SEAT BELTS WERE JAMMED AFTER BEING LATCHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOISED THAT THE SEAT BELT LATCH MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875214June 20, 2016
AIR BAGS, SUSPENSION, SEAT BELTS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO COMPLETE A MANUFACTURER RECALL FOR THE AIR BAGS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT AND SEAT BELT WARNING LIGHT REMAINED ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE CONTACT HAD A SECOND MANUFACTURER RECALL REPAIR COMPLETED FOR THE BALL JOINTS AND INDICATED THAT IT WAS NOT COMPLETED PROPERLY BECAUSE THE DEALER REFUSED TO PERFORM AN ALIGNMENT. AS A RESULT, THE VEHICLE WOBBLED IN AN UNSTABLE MANNER CONSTANTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE NHTSA CAMPAIGN NUMBERS AND FAILURE MILEAGE WERE UNAVAILABLE. UPDATED 08/16/16*LJ UPDATED 08/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875303June 20, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875356June 20, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE WARNING CHIME KEPT SOUNDING FOR THE SEAT BELT AND THE WARNING LIGHT REMAINED ILLUMINATED. THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT TO SCHEDULE AN APPOINTMENT TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875393June 20, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, A CHIME SOUNDED FOR SEVERAL MINUTES AND THE FUEL CAP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON A DAILY BASIS FOR TWO WEEKS. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. UPDATED 08/22/16*LJ CONSUMER STATED THE DEALERSHIP TOOK IT FOR A TEST DRIVE AND NOTICED THE O/D LIGHT CAME ON AND OFF AND THE DIAGNOSTICS SAID THAT THERE WAS A GAS CAP READER PROBLEM IN THE TANK AND TRANSMISSION WAS POSSIBLY FAILING. CONSUMER STATED THE RECALL SHOWED ON THE COMPUTER STOPPING THE DEALER FROM GOING FURTHER. CONSUMER TOOK THE CASE TO AN ATTORNEY IN WHICH CASE BY THEN THE KEY STAYED STUCK IN THE IGNITION AND NEVER CAME OUT. UPDATED 6/20/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874621June 16, 2016
SEAT BELTS
MY REPAIR SHOP ORDERED A SEAT BELT FROM CHRYSLER 6 WEEKS AGO AND IT STILL IS NOT IN. CHRYSLER HAS NO ANSWER AND EVEN DENIED AN ESCALATED ORDER FROM THE DEALERSHIP. THIS IS A SAFETY ISSUE AND SHOULD BE TAKEN CARE OF IMMEDIATELY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874741June 16, 2016
UNKNOWN OR OTHER
THREE YEARS AGO, I HAD THE SKY SLIDER ON THE JEEP REPLACED COMPLETELY. ON TUESDAY, JUNE 14, 2016, I OPENED THE SLIDER UP AND IT WOULD NOT CLOSE. I TOOK IT TO BACK TO THE BUSINESS THAT REPLACED THE SKY SLIDER IN 2013, PAYMER & PHILLIPS, AND THEY TOLD ME THAT THEY HAVE REPLACED SEVERAL 2008 JEEP LIBERTY SKY SLIDERS. THEY SHOWED ME THE PLASTIC PIECE WHICH WAS BROKEN WHICH IS THE REASON WHY THE SKY SLIDER WHICH IS A CONVERTIBLE TOP, WOULD NOT CLOSE. THE FIRST TIME, THE REPAIRS COST $3362.81. TODAY I WAS TOLD THE REPAIR COST WOULD BE $2768. IT WAS SUGGESTED THAT I CONTACT CHRYSLER AND REPORT THIS INCIDENT AND ASK THEM TO ABSORB THE COST. I HAVE YET TO HEAR FROM A CASE MANAGER AS OF TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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