Jeep Liberty Complaints

8,882 consumer complaints on file.

#10956891February 25, 2017
VISIBILITY/WIPER
REAR PASSENGER WINDOW HAS FALLEN INTO THE DOOR. THIS IS A VERY COMMON COMPLAINT AMONG THIS MAKE, MODEL, AND YEAR. AND IT APPEARS THAT ALL FOUR WINDOWS ARE AT RISK OF THE SAME DEFECT. NOT SURE WHEN THIS HAPPENED, PROBABLY WHILE STATIONARY AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956711February 24, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2007 JEEP LIBERTY. WHILE DRIVING AT HIGHWAY SPEEDS, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED WITH FORCE. A CLOUDY, SMOKE RESIDUE EMITTED INSIDE THE VEHICLE, WHICH BURNED THE FRONT PASSENGER SIDE AIR BAG. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED PAIN TO THE SHOULDERS, LEFT ANKLE, AND ARM. THE FRONT PASSENGER SUSTAINED NECK AND BACK PAINS. BOTH OCCUPANTS RECEIVED MEDICAL TREATMENT. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,260.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10956826February 24, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
MANUAL TRANSMISSION REVERSE POPS OUT OF GEAR. SUNROOF BLEW OFF AND WHIPPED BEHIND INTO TRAFFIC WHILE DRIVING TO WORK ON HIGHWAY 1 AT 55MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956637February 23, 2017
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
FAULTY TIPM, FRONT WINDOW WASHER NOT FUNCTIONING, KEYLESS ENTRY ISSUES, ENGINE STARTING ISSUES, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956171February 21, 2017
FUEL/PROPULSION SYSTEM
MY 2003 JEEP LIBERTY WAS RECALLED IN 2015 BECAUSE OF AN EXPLODING GAS TANK PROBLEM. I TOOK IT TO A DEALERSHIP BUT THEY REFUSED TO FIX THE PROBLEM, SAYING THAT RUST ON THE THREADS OF THE FRAME MOUNTING HOLES PREVENTED THEM FROM MOUNTING A HITCH TO FIX THE PROBLEM. I ASKED THEM IF THEY COULD THREAD A BIGGER HOLE, USE A BOLT AND NUT,OR JUST WELD THE NEEDED REPAIR PART ON - THEY REFUSED. I JUST THIS DAY TOOK MY JEEP TO A DIFFERENT DEALERSHIP TO HAVE A DIFFERENT RECALL REPAIRED SO I ASKED THEM TO CHECK CHRYSLER - JEEP RECORDS ON MY JEEP AND THEY HAVE IT LISTED AS SATISFIED FOR THE EXPLODING PROBLEM. THIS IS NOT TRUE, THEY REFUSED TO FIX IT EVEN AFTER SEVERAL E-MAILS TO THEM. NOW I SEE THAT THERE ARE STILL PROBLEMS WITH THE JEEPS EXPLODING EVEN AFTER REPAIRS HAVE BEEN MADE. HOW DO I GO ABOUT MAKING THIS COMPANY DO A PROPER REPAIR ON MY JEEP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955360February 17, 2017
FUEL SYSTEM, GASOLINE
WAITING 3 YEARS VIN: [XXX] YEAR: 2002 MAKE: JEEP MODEL: LIBERTY 4WD NUMBER OF OPEN RECALLS: 2 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 13V-252 RECALL DATE: JUNE 18, 2013 MANUFACTURER RECALL NUMBER: N46 SUMMARY: THE FUEL TANK ON YOUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. SAFETY RISK: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. REMEDY: CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS. TO GET A COPY OF THE PREPAID CARD REGISTRATION FORM, PLEASE SELECT HTTP://BIT.LY/FCAINCENTIVE. RECALL STATUS: RECALL INCOMPLETE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955367February 17, 2017
AIR BAGS
TAKATA RECALL NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 15V-046 RECALL DATE: JANUARY 27, 2015 MANUFACTURER RECALL NUMBER: R06 SUMMARY: THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL (ORC) MODULE MAY EXPERIENCE A FRONT AIRBAG AND/OR SEATBELT PRETENSIONER INADVERTENT DEPLOYMENT. SAFETY RISK: AN INADVERTENT AIRBAG DEPLOYMENT WHILE DRIVING COULD DISTRACT THE DRIVER AND CAUSE A CRASH WITHOUT WARNING. REMEDY: ALL INVOLVED VEHICLES MUST HAVE THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE REPLACED. IF YOUR VEHICLE STILL HAS SAFETY RECALL M35 (12V-527) OR N13 (13V-040) IN THE "OPEN" STATUS, PLEASE SCHEDULE YOUR SERVICE APPOINTMENT WITH A CHRYSLER DEALER TO PERFORM THE REPAIR. IF YOU ALREADY HAD M35 (12V-527) OR N13 (13V-040) COMPLETED, RECALL R06 MUST STILL BE COMPLETED ONCE PARTS BECOME AVAILABLE. RECALL STATUS: RECALL INCOMPLETE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954553February 14, 2017
AIR BAGS
I WAS DRIVING THE CAR ON THE MAIN ROAD AND ALL OF A SUDDEN THE PASSENGER SEAT AIRBAG DEPLOYED AND AFTER A MINUTE WHEN I WAS PULLING OFF THE ROAD THE AIRBAG ON MY SIDE DEPLOYED. THE COVER HIT MY ARMS AND IT CAUSED ME BRUISES AND BURNS. MY SISTER IN LAW GOT BRUISES ON HER STOMACH AND ON HER CHEST TOO. I DIDN'T KNOW THE CAUSE OF AIRBAG DEPLOYMENT IT JUST HAPPENED. - (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10954563February 14, 2017
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE THE VEHICLE WAS IN MOTION, THE HORN SOUNDED NUMEROUS TIMES WITHOUT WARNING AND WOULD NOT STOP. AN INDEPENDENT MECHANIC DISCONNECTED THE HORN. THE CONTACT WAS INFORMED THAT THE TIPM WAS CAUSING THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 261,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953975February 11, 2017
SUSPENSION
VEHICLE WAS IN MOTION 30 MPH. FRONT PASSENGER SIDE MADE A GRINDING NOISE AND ENTIRE VEHICLE SHOOK. LOST COMPLETE STEERING CONTROL AND CROSSED 3 LANES OF TRAFFIC BEFORE BRINGING THE VEHICLE TO A STOP. VEHICLE WAS IN THE FAR RIGHT LANE AND CROSSED OVER 3 LANES BEFORE STOPPING. LOCATION WAS ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954047February 11, 2017
SUSPENSION
WAS DRIVING AND MY LOWER STABILIZER BAR BROKE INTO FROM RUST AND MADE ME REARED SHIFT CAUSING ME TO ALMOST FLIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950423February 9, 2017
AIR BAGS, STEERING
I WAS DRIVING 45 IN A 45 MPH ZONE IN THE SUBURBS OF MESA, AZ SUDDENLY MY JEEP LIBERTY PULLED SEVERELY TO RIGHT CAUSING ME TO HIT A 3 FT DIAMETER POLL. AIR BAG DEPLOYED AS EXPECTED BUT THE FORCE OF AIR BAG BLEW A 8 INCH HOLE IN AIRBAG AND SEVERELY BROKE MY CHEST CAVITY AND ABDOMEN CAUSING SPLEEN RUPTURE AND BLOOD AND TOXINS IN MY SPINAL FLUID. MY IMPRESSION OF AIRBAGS IS TO PREVENT INJURY NOT CAUSE INJURY. PLEASE INVESTIGATE TO PREVENT THIS FROM HAPPENING TO OTHER JEEP LIBERTY OWNERS. WAS IN TRAUMA MEDICAL CENTER FOR 6 DAYS AND STILL HOME PAINFULLY HEALING. STEERING AND AIRBAG MAY BE DEFECTIVE. MY JEEP WAS TOTALED. HAVE NOT RECEIVED POLICE OR INSURANCE REPORT YET. STILL WAITING BUT NEEDED TO REPORT HOPEFULLY TO PREVENT OTHERS FROM POSSIBLE INJURY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10950370February 8, 2017
UNKNOWN OR OTHER
THE WINDOW REGULATOR FREQUENTLY BREAKS WITHOUT WARNING. WE HAVE HAD IT CHANGED ON 3 DIFFERENT OCCASIONS AND IT JUST BROKE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950415February 8, 2017
FUEL/PROPULSION SYSTEM
WHEN FILLING THE TANK WITH FUEL, THE PUMP DOES NOT SHUT OFF, AND THE FUEL FILLER TUBE BELCHES FUEL ONTO THE SIDE OF THE TRUCK AND THE GROUND. THIS CAUSES A FIRE SAFETY ISSUE, THE FUEL DAMAGES PAINT AND PLASTICS ON THE VEHICLE, IT IS WASTEFUL, AND IS HAZARDOUS TO THE ENVIRONMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950003February 7, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE CAR WAS IN MOTION AND CAME TO A SUDDEN STOP WHILE REVERSING IN A SPOT. CAR SHUT OFF AND BLACK SMOKE CARE FROM ENGINE AND THEN CAUGHT FIRE. NO WARNING LIGHT OR INDICATORS CAME ON DURING THIS TIME. ONCE I WAS OUT OF THE CAR IT CAUGHT FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10950050February 7, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS IN REVERSE, THE DRIVER HEARD A NOISE COMING FROM THE FRONT PASSENGER SIDE. THE CONTACT NOTICED THAT THE LOWER CONTROL ARM PIN WAS DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT DETACHED AND BOTH BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949189February 3, 2017
AIR BAGS
I WAS SUFFOCATING UNTIL THE AIRBAG EXPLODED CAUSING CUTS TO MY HANDS HOLDING STEERING WHEEL. A CUT OR SLASH ABOVE MY LEFT BROW ABRAISIONS TO MY NOSE CUT ON FACE AND UPPER LIP BRUISED CHEST FOR 5-6 WEEKS OF PAIN & EXPLOSION BLEW OUT THE BACK OF A FRONT TOOTH CROWN & LOOSENED 3 OTHER FRONT TEETH AS WELL AS CRACKING MY BRIDGE TO THE UPPER RIGHT IF MY MOUTH! RECEIVED A RECALL NOTICE 2 DAYS AGO REGARDING THE AIRBAG I WAS FURIOUS! NOBODY COULD UNDERSTAND HOW I SUFFERRED ALL THOSE INJURIES. MY INSURANCE DID NOT COVER MEDICAL. I WAS TOTALLY BED RIDDEN FOR THE FIRST 10 DAYS. I COULD BARELY BREATHE AND OR MOVE! I DID NOT GO TO EMERGENCY I COULDNT AFFORD TO PAY THE BILLS. I WILL HAVE DENTAL MARCH 2017. I HAVE BEEN ON STATE DISABILITY SINCE 2005 AND I'M FINANCIALLY LIMITED . THANK GOD MY SISTER AND NEIGHBORS HELPED ME THANK YOU REPECTFULLY ; AGNES CRAIG 3221 MATTERHORN WAY. CERES, CA. 95307.I ALMOST FORGOT MY LOWER RIGHT MOLAR HAD A PIN FROM ROOT CANAL AND THE ENTIRE CROWN SHATTERED AND FELL OUT OF M I COULD HAVE LOST MORE THAN BLOWN OUT TEETH CROWN & BRIDGE. CUTS AND TRAMA TO MY HANDS FACE ARMS IT WAS EXTREMELY TRAMATIZING. I LOOKED HORRIBLE 2 BLACK EYES CUTS ON FACE SCRAPE MARKS BUMPED BRUISED STILL CANT EAT NORMAL FOOD WITHOUT DISCOMFORT & PAIN. I SEE THE SCARS. I USE ALOT OF MAKE UP. IM DEPRESSED AND DRIVING IS NOT AS ENJOYABLE. IT WAS DARK RAINY AND DRIVING IN NARROW 2 WAY TRAFFIC SWERVED TO MISS A DOG OR COYOTE? THEN WENT OFF THE ROAD ROLLING DOWN A DITCH COMING TO A STOP BY A TREE. I WAS DRIVING ABOUT 15 - 20 MPH. I AM 411 AND WAS AT FIRST PINNED AND SUFFOCATING MY CHEST WAS BADLY BRUISED FOR WEEKS HURTING EVEN TO BREATH I WAS LITERALLY BED RIDDEN AND OUT OF SIGHT FOR THE FIRST 10 DAYS. TRYING TO FIGURE OUT HOW INGIT SO CUT UP BANGED UP BRUISED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10949487February 3, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S SEAT BELT MALFUNCTIONED. THE CONTACT STATED THAT THE SEAT BELT WOULD NOT LATCH WHEN PROMPTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,361.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949112February 2, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE SKY SLIDER SUDDENLY PEELED BACK AND WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT WAS NOT PART OF A RECALL. THE SKY SLIDER NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948802February 1, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WAS HESITATING AND FELT THE VEHICLE WAS BEING TUGGED. THE CONTACT MENTIONED THAT THE FUEL TANK WAS MAKING AN ABNORMAL NOISE WHEN THE FUEL TANK WAS BEING OPENED. THE VEHICLE FAILED TO CONSUME OVER FIVE DOLLARS WORTH OF FUEL. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE AND THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,591.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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