Jeep Liberty Complaints

8,882 consumer complaints on file.

#8007806April 17, 2002
SUSPENSION
CONSUMER STATES THAT THE SUSPENSION ON THE VEHICLE IS NOT DESIGNED CORRECTLY AND THE CONSUMER ALMOST FLIPED THE VEHICLE. CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760611April 12, 2002
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
I HAD THE PLEASURE OF HAVING A FLAT. IN CHANGING THE FLAT I FOLLLOWED THE DIRECTIONS AND RAISE THE VEHICLE TO REMOVE THE FLAT. WHEN I ATTEMPTED TO RAISE THE VEHICLE HIGHER TO PUT ON THE SPARE, WHICH IS FULL SIZE, I COULD NOT RAISE THE LIBERTY HIGH ENOUGH. AS I LOOKED AT THE JACK AS I WAS TURNING THE HANDLE, I COULD SEE THAT THE POSITION WITHIN THE JACK STAND WAS NO MOVING HIGHER, I HAD REACHED THE MAXIMUM HEIGHT. THIS WAS A MOJOR PROBLEM. HOW TO RAISE THE VEHICLE HIGH ENOUGH TO GET THE NEW TIRE ON. THE ONLY CHOISE I HAD WAS TO FIND SOMETHING TO PUT UNDER THE JACK. I NEEDED AT LEAST 3 TO 4 INCHES TO RAISE THE JACK UP SO THE I COULD RAISE THE VEHICLE BY THE SAME AMOUNT. I WAS ABLE TO FIND A TREE BRANCH WHICH I PLACED UNDER THE JACK. THIS WAS HAPPENING ON A INTERSTATE HIGHWAY. AFTER PUTTING THE BRANCH UNDER THE JACK I WAS ABLE TO RAISE THE VEHICLE UP HIGH ENOUGH TO PUT ON THE SPARE. THE PROBLEM IS THAT THE PISTON WITHIN THE JACK WILL ONLY TO UP HIGH ENOUGH TO TAKE A FLAT TIRE OFF, BUT NOT HIGH ENOUGH TO PUT A SPARE TIRE ON. THE PISTON IS TO SHORT BY ABOUT 3 TO 4 INCHES. I FEEL THAT THERE IS A REAL SAFETY ISSUE HERE. PUTTING A TREE BRANCH UNDER THE JACK IS NOT HOW ONE CHANGES A TIRE. AS I WAS RAISING THE VEHICLE I THOUGHT IF THE WEIGHT IF THE LIBERTY CRUSHED THE BRANCH I WAS GOING TO HAVE A LOT MORE PROBLEMS. HOW I WAS NEVER GOING TO BE ABLE TO GET THE JACK IN THE RIGHT POSITION. OR EVEN WORSE WAS WHAT WOULD HAPPEN IF I HAVE MYSELF UNDER THE VEHICLE IN SOMEWAY AND THE BRANCH CAME APART, THAT WAS GOING TO HURT. WHAT JEEP NEEDS TO DO IS RE-DESIGN THE JACK. THE STAND EITHER HAS TO BE TALLER OR THE PISTION HAS TO BE LONGER TO GET THE VEHICLE HIGH ENOUGH TO BE ABLE TO PUT THE SPARE. AS A SIDE NOTE PLEASE MAKE THE COMMET SECTION BIGGER. TRYING TO TYPE IN CURRENT MANNER IS NOT EASY. IT WOULD MAKE IT SO MUCH BETTER TO SEE ALL THE TEXT AS ONE IS TYPING. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007241April 10, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN APPLYING BRAKES THEY LOCKED UP, CAUSING LOSS OF CONTROL. VEHICLE HIT A TREE. DEALER CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#760553April 10, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I GOT RECALL FOR DASH BOARD UNDER STEERING COLUMN STATING IT NEEDED TO BE FIXED BECAUSE OF POSSIBLE PROBLEM OF FALLING OFF WHILE DRIVING CAUSING A MAJOR ACCIDENT.. TOOK VEHICLE IN FOR RECALL. ONE WEEK LATER WHILE DRIVING, THE DASH BOARD UNDER STEERING COLUMN FELL OFF AND LANDED ON MY FEET. I HAD TO STOP MY VEHICLE IN THE ROAD TO REMOVE DASH. RETURNED TO DEALERSHIP AND COMPLAINED. THEY PUT PIECE BACK ON. NOW, APPROXIMATELY TWO MONTHS LATER THE SAME PIECE FELL OFF AGAIN. IF THIS IS A RECALL, THE FIX IS WORSE THAN THE ORIGINAL !!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006389March 26, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER STATES WHILE SECURED IN THE DRIVER AND PASSENGER SEAT BELTS THE BUCKLES UNLOCK WITHOUT WARNING WITH THE SLIGHTEST RUFF MOVEMENT OFTHE PASSENGER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006390March 26, 2002
STRUCTURE
WHILE DRIVING 35 MPH AROUND A CURVE THE VEHICLE TIPPED OVER ON TWO WHEELS WITHOUT WARNING WHILE ON DRY PAVEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564773March 20, 2002
AIR BAGS:FRONTAL
CONSUMER READ ABOUT A RECALL OF AN AIRBAG DEFECT, CONSUMER CONTACTED DEALERSHIP BUT WAS INFORMED THAT VEHICLE WAS NOT INCLUDED IN RECALL DUE TO THE VEHICLE IDENTIFICATION NUMBER.*MJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005985March 20, 2002
AIR BAGS
RECALL 01V373000/ MANUFACTURER'S RECALL A07; GOT RECALL ABOUT 3 OR 4 WEEKS AGO. WHEN CALLED FOR AN APPOINTMENT DEALER INDICATED HAD NO PARTS. CALLED MANUFACTURER, AND WHICH MANUFACTURER CALLED DEALER. DEALER STATED TO MANUFACTURER HAD PARTS, BUT WHEN CONSUMER CALLED BACK DEALER DID NOT HAVE PARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005913March 19, 2002
SUSPENSION
VEHICLE PULLS TO THE RIGHT CONSTANTLY AT ANY SPEED. DEALER HAS BEEN CONTACTED AND THERE WAS NO SOLUTION FOR THE PROBLEM. *AK *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005936March 19, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
UPON STARTING VEHICLE, GEAR AUTOMATICALLY WENT FROM PARK TO REVERSE, CAUSING AN ACCIDENT. VEHICLE KNOCKED DRIVER DOWN, ROLLING OVER BOTH LEGS. *AK VEHICLE EXPERIENCED A ROLLOVER. *JG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#759515March 18, 2002
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NO IMPACT TO FRONT DIFFERENTIAL NOTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005758March 15, 2002
AIR BAGS:FRONTAL
WHILE TRAVELING AT 35 MPH, ANOTHER DRIVER TRAVELING AT THE SAME SPEED CAME ACROSS IN FRONT OF CONSUMER'S LANE AND STRUCK FRONT OF CONSUMER'S VEHICLE HEAD-ON. UPON IMPACT, NONE OF AIRBAGS DEPLOYED.*AK *YD
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8005681March 14, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHEN BRAKING TO SLOWDOWN PEDAL BECOMES SPONGY. AFTER 5-8 SECONDS BRAKING ACTION STOPS. THIS DOES NOT HAPPEN WHEN BRAKING TO ATTEMPT A COMPLETE STOP. DEALER DETERMINED THAT MASTER CYLINDER NEEDED TO BE REPLACED, BUT PART WAS NOT AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004733February 28, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, SPEED WAS NOT DETERMINED, BUT BOTH AIR BAGS DID NOT DEPLOY FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8004675February 27, 2002
AIR BAGS:FRONTAL
THERE WERE NO FAILURES. THE VEHICLE WAS SERVICED DUE TO RECALL NOTICE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564467February 21, 2002
UNKNOWN OR OTHER
THE CONSUMER STATES THAT THE KNEE BLOCKER (UNKNOWN-SPECIFIC BLOCKER) PLATE, IS SEPERATING FROM THE INSTRUMENT PANEL AND FALLING. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005935February 20, 2002
POWER TRAIN:AXLE ASSEMBLY
WHEEL OR AXLE ON THE FRONT RIGHT SIDE BROKE AND CAUSED THE CAR TO SWERVE AND ULTIMATELY ROLL OVER TWO OR THREE TIMES. THIS TYPE OF BREAKAGE DOES EVEN HAPPEN IN A ROLL OVER ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#9006049February 19, 2002
AIR BAGS
CHRYSLER HAS ISSUED A RECALL ON IMPROPER DEPLOYMENT OF AIR BAGS. THERE NO INFORMATION IN THE DEALERS COMPUTER INFORMING THEM THAY THE PARTS ARE NOT AVAILABLE AND THEY WILL NOT FORMALLY ISSUE A RECALL. DEALERSHIP SERVICE DEPARTMENT IS AWARE OF THE PROBLEM BUT HAVE NO INFO IN COMPUTERS, THEREFORE CANNOT DO REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564283February 14, 2002
UNKNOWN OR OTHER
THE CONSUMER RECEIVED A RECALL NOTICE (01V-311) FOR REPLACEMENT OF THE KNEE BLOCKER BACKING PLATE, BUT COULD NOT FIND CONVENIENT TIME TO SCHEDULE RECALL REPAIR. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758053February 10, 2002
SUSPENSION:FRONT
THE SUSPENSION IS SO LOW IN THE FRONT (ONLY MEASURES 5") THAT WHEN YOU DRIVE OFF ROAD THE ROCKS/SAND FILL UP THE SKID PLATE AND IF LEFT THERE COULD RUB HOLES IN THE OIL PAN/MESS UP THE BOOTS ON THE SUSPENSION AND POSSIBLY STOP THE SUSPENSION FROM FUNCTIONING. IF DRIVING ON SLUSHY/FROZEN ROADS THE VEHICLE WOULD BECME A SKI. IS THIS AN OFF-ROAD VEHICLE AS ADVERTIZED OR IS IT STRICKLY AN ASPHALT VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty