Jeep Liberty Complaints

8,882 consumer complaints on file.

#10174170November 24, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO VISIBLE PROBLEMS WITH THE VEHICLE. HOWEVER, THERE WAS A NHTSA RECALL # 06V288000 REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174201November 24, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A 2004 JEEP LIBERTY. IT IS STILL COVERED UNDER WARRANTY. FIRST I HAD TROUBLE WITH THE TRANSMISSION. IT IS NOT SHIFTING PROPERLY. I TOOK IT TO TWO DEALERS WHO TOLD ME THAT THERE WAS NOTHING WRONG WITH IT. I THEN FOUND OUT FROM MY LOCAL MECHANIC THAT MY BALL JOINTS WERE BAD. HE TOOK ME RIGHT UNDER THE CAR AND SHOWED THEM TO ME...THEY ARE LOOSE. I TOOK IT TO ONE DEALER FOR THIS, AND ONCE AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT. I WAS TOLD THAT IT MET THEIR "FACTORY SPECS". I NOW SUSPECT THAT THIS IS WHY MY TRANSMISSION WAS DEEMED O.K...IT MET THEIR "FACTORY SPECS". WHY BOTHER HAVING A WARRANTY IF YOUR NOT GOING TO TAKE CARE OF PROBLEMS WITH THE VEHICLE??? I NOW FIND OUT THAT MY VEHICLE IS INCLUDED IN A RECALL FOR....SURPRISE, SURPRISE....BAD BALL JOINTS!!! ONLY PROBLEM IS, I HAVE TO WAIT (AND DRIVE AROUND WITH BAD BALL JOINTS) UNTIL THEY GET AROUND TO SENDING ME THE NOTICE. TOTALLY UNSAFE AND NOT GOOD FOR MY TIRES. THIS COULD OF BEEN TAKEN CARE OF 3 MONTHS AGO WHEN I ORIGINALLY TOOK IT IN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174151November 24, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE MAKING A 90 DEGREE TURN DRIVING 15 MPH ON WET ROAD CONDITIONS, CONTROL OF THE VEHICLE WAS LOST. THERE WAS A NHTSA RECALL, #06V288000, REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174048November 22, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174052November 22, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS ON NORMAL ROAD CONDITIONS, THE VEHICLE DROVE ROUGH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DETERMINED THAT THE FRONT LOWER BALL JOINTS NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173926November 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE VEHICLE MADE A SCREECHING NOISE. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALER. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173930November 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
2003 JEEP LIBERTY, LEFT LOWER BALL JOINT SEPARATED CAUSING WHEEL TO NEARLY SEPARATE FROM VEHICLE. VEHICLE REPAIRED BY CHRYSLER. SINCE REPAIR THERE HAS BEEN LOUD NOISE WHEN STEERING WHEEL IS TURNED. BROUGHT BACK TO REPAIR FACILITY TO BE INSPECTED. INFORMED THAT THE LOWER CONTROL ARM BUSHINGS CRACKED CAUSING FAILURE. THIS SEEMS TO BE RELATED TO ANOTHER MATERIAL DEFECT AS THE CONTROL ARM SLEEVES ARE PRESSED AS WERE THE BALL JOINTS. I CONTACTED CHRYSLER AND THEY STATED THERE IS NO RECALL AT THIS TIME. THE VEHICLE IS THREE YEARS OLD AND FOR TWO MAJOR MATERIAL FAILURES AT THE SAME TIME SEEMS TO BE A SERIOUS PROBLEM. IS THERE ANY OTHERS WHO HAVE COMPLAINED OF THIS PROBLEM? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173957November 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173966November 21, 2006
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, TIRES:TREAD/BELT
DT*: THE CONTACT STATED WHILE APPROACHING A TRAFFIC LIGHT AT 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE RESTARTED, THE AUTOMATIC TRANSMISSION WAS PLACED INTO DRIVE, BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS SHUT OFF AND TURNED BACK ON 4 TIMES, BEFORE IT WAS ABLE TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE PROBLEM AFTER PERFORMING A DIAGNOSTIC TEST. THE DEALER INFORMED THE CONTACT THAT ALL 4 TIRES WERE WORN DOWN UNEVENLY AND THERE WERE PIECES OF METAL SHOWING ON THE INSIDES OF THE TIRES. ALSO, IT WAS DETERMINED THAT THE BRAKES AND REAR ROTORS WERE WORN, AND NEEDED TO BE REPLACED, ALONG WITH ALL 4 TIRES. A NHTSA RECALL LETTER, #06V288000 ON THE VEHICLE, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS PLACED ON A WAITLIST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO SUGGESTED THAT THE RECALL WORK SHOULD BE PERFORMED PRIOR TO GETTING ALL THE OTHER COMPONENTS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173973November 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173974November 21, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
MY 2005 JEEP LIBERTY DIESEL SUDDENLY AND WITHOUT WARNING LOSES POWER, AND WILL EITHER DIE OR ONLY MOVE AT UNDER 10 MPH. I HAVE HAD THIS HAPPEN WHILE DRIVING DOWN THE INTERSTATE AND LUCKILY AN ACCIDENT WAS AVOIDED. THE SAME PROBLEM FREQUENTLY OCCURS WHILE IN STOP AND GO TRAFFIC AND IS ESPECIALLY CONCERNING WHEN TURNING LEFT AT STOP SIGNS AND STOP LIGHTS. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD ME THE TORQUE CONVERTER AND TRANSMISSION PUMP NEEDED REPLACEMENT, BUT IT WOULD BE OK TO CONTINUE TO DRIVE THE VEHICLE. I EXPRESSED MY CONCERNS THAT CONTINUED OPERATION OF THE VEHICLE WITH THE PROBLEMS ITS EXHIBITED COULD POTENTIALLY BE UNSAFE. THEY TOLD ME THE PARTS WOULD BE AVAILABLE THE NEXT WEEK AND IT WOULD BE FINE UNTIL THEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173979November 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECALL DELAY: I RECEIVED A RECALL NOTICE F23 FROM DAIMLER CHRYSLER (DC). I CONTACTED MY DEALER AND WAS TOLD THERE WOULD BE AN UNSPECIFIED DELAY IN ADDRESSING THIS ISSUE BECAUSE PARTS WERE NOT BEING RECEIVED IN SUFFICIENT QUANTITY BY THE DEALER. I WAS 26 ON THE RECALL LIST ON OCT. 30. I CONTACTED DAIMLER CHRYSLER CUSTOMER SERVICE, THEY CONTACTED THE DEALER AND I WAS TOLD REPAIR WOULD BE MADE IN ABOUT 3 WEEKS. I CONTACTED THE DEALER TODAY AND WAS TOLD ONLY 8 PARTS KITS HAD THUS FAR BEEN RECEIVED. I AGAIN CONTACTED DC AND WAS TOLD THAT MY ONLY RECOURSE WAS TO WORK WITH THE DEALER. AS THIS RECALL IS DESCRIBED AS RESULTING IN A LOSS OF STEERING IF A FAILURE OCCURS, I AM CONCERNED FOR THE SAFE OPERATION WHILE AWAITING REPAIR. I NEED FOR YOUR AGENCY TO ASSIST THE CORPORATION IN SOLVING THEIR SUPPLY PROBLEM. I WILL EXPECT A PROMPT REPLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174017November 21, 2006
SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
DT*: THE CONTACT STATED HAVING PROBLEMS WITH THE BRAKES. THE PROBLEM STARTED AFTER THE VEHICLE WAS REPAIRED AT THE DEALERSHIP, FOR A NHTSA RECALL, # 06V288000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. WHILE DRIVING 10 MPH ON NORMAL ROAD CONDITIONS, THE BRAKES DID NOT RESPOND, NO MATTER HOW FAR THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL WENT ALL WAY DOWN TO THE FLOOR AND PULLED THE VEHICLE TO THE RIGHT. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS NOT TAKEN TO A DEALERSHIP. THE DEALERSHIP WAS CONTACTED, AND WOULD NOT OFFER A REPAIR WITHOUT CHARGES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173853November 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHEN A NHTSA RECALL LETTER F23, FOR THE SUSPENSION: FRONT CONTROL ARM: LOWER BALL JOINT WAS RECEIVED, THE SERVICE DEALER WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE CONTACT WAS INFORMED THAT DUE TO BACK ORDERS ON THE REPLACEMENT PARTS, IT WOULD TAKE 3 TO 4 MONTHS TO GET THE VEHICLE SERVICED. THE SERVICE DEALER OFFERED TO ADD THE VEHICLE TO THE WAIT LIST AND NOTIFY THE CONTACT WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173850November 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER #F23 WAS RECEIVED REGARDING THE LOWER BALL JOINTS. THE DEALER WAS CONTACTED, WHO STATED THAT THEY ONLY RECEIVE 3 REPLACEMENT BALL JOINTS A MONTH. THEREFORE THE CONTACT WAS PLACED ON A WAITING LIST OF OVER 100 CONSUMERS. THE MANUFACTURER WAS ALSO CONTACTED, WHO CONFIRMED THAT THERE WAS A BACK ORDER FOR REPLACEMENT PARTS. THE CONTACT EXPRESSED CONCERNED THAT THE BALL JOINT SEPARATION COULD RESULT IN A LOSS OF STEERING CONTROL AND CAUSE A CRASH WITHOUT WARNING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173866November 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHEN A NHTSA RECALL LETTER# F23 FOR THE SUSPENSION: FRONT CONTROL ARM: LOWER BALL JOINT WAS RECEIVED, THE MANUFACTURER WAS CONTACTED. WHEN THE CONTACT INFORMED THE MANUFACTURER OF THE CIRCUMSTANCES OF BEING ON AN ISLAND, 800 MILES AWAY FROM THE CLOSEST SERVICE DEALER, THE CONTACT WAS INFORMED THAT THE USE OF AN INDEPENDENT SERVICE DEALER WOULD NOT BE APPROVED FOR THE RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173911November 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DEALER HAS NOT RESPONDED TO SAFETY RECALL IN REASONABLE AMOUNT OF TIME, (3 MONTHS SO FAR). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173726November 17, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WAS NO PROBLEM WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173731November 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, POWER TRAIN:AUTOMATIC TRANSMISSION
2005 JEEP LIBERTY CRD 4X4 VEHICLE BEGAN SHUDDERING UPON ACCELERATION. WOULD HESITATE AND BOG DOWN WHEN SLOWED FROM SPEED THEN RESUMING ACCELERATION. VERY UNEXPECTEDLY. MORE THAN ONE OCCASION WHILE CROSSING LANES OF TRAFFIC. DEALER MIS-DIAGNOSED FIRST TIME, BROUGHT BACK AS PROBLEM GOT WORSE. DEALER DIAGNOSED AS FAILED TORQUE CONVERTER AND FAILED FLUID PUMP IN AUTOMATIC TRANSMISSION. DELAY ON GETTING REPAIR PARTS DUE TO COMMON PROBLEM WITH VEHICLE AND TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173750November 17, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, WAS RECEIVED ON 11/01/2006 AND IMMEDIATELY WENT TO THE SERVICE DEALER THE NEXT DAY TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS INFORMED THE REPLACEMENT PARTS WERE BACK ORDERED AND THE SERVICE DEALER WOULD CALL WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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