Jeep Liberty Complaints

8,882 consumer complaints on file.

#10192157May 25, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CUSTOMER WANTS TO KNOW IF THE 2007 JEEP LIBERTY LOWER BALL JOINT IS UNDER INVESTIGATION**CC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191627May 24, 2007
SUSPENSION
I RECEIVED THE RECALL NOTICE IN MARCH, 2007. I CALLED THE DEALERSHIP, DAVID O'NEAL IN RALEIGH AND ASKED FOR AN APPOINTMENT TO HAVE THE WORK PERFORMED. I WAS TOLD BY KELLY, "THERE ARE ABOUT 30 AHEAD OF YOU. I'LL PUT YOU ON THE LIST AND WILL CALL YOU." AFTER TWO MONTHS, THERE HAS BEEN NO CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191689May 24, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
OUR 2003 JEEP LIBERTY FAILED THE STATE EMISSIONS TEST IN APRIL OF THIS YEAR. AT THIS POINT THE "ENGINE INDICATOR LIGHT WAS ON. WE WERE TOLD ONE CYLINDER WAS MISFIRING. WE TOOK IT TO BERTERA IN WESTFIELD FOR SERVICE. THEY RAN A DIAGNOSTIC AND ALSO SAID ONE CYLINDER WAS MISFIRING. THEY ALSO RECOMMENDED A TUNE-UP. TOTAL REPAIRS WERE $369. THEY ALSO RECOMMENDED "A GOOD RUN OF 150 MILES TO CLEAN OUT THE CARBON BUILD UP FROM THE MISS FIRING BEFORE GETTING IT INSPECTED AGAIN. WITHIN 3 WEEKS THE ENGINE LIGHT WAS BACK ON. THE CAR WAS RETURNED FOR ADDITIONAL SERVICE MAY 21, 2007. FINAL DIAGNOSIS TOOK UNTIL MAY 24. PROBLEM WAS CYLINDER 1 VALVE BURNT AND CRACKED. THE FINAL COST TO REPLACE THE HEADS ON THIS ENGINE WAS $3395.95. THIS DOES NOT INCLUDE THE $369 FOR THE TUNE-UP ON A BAD ENGINE. WHEN WE ASKED FOR SOME FINANCIAL CONSIDERATION FOR THE TUNE-UP I RECEIVED A LECTURE ON AUTO REPAIR IS NOT AN EXACT SCIENCE. IN CLOSING, WE KEEP OUR VEHICLES FOR 10 YEARS, AND GET 140,000-160,000 MILES, THEREFORE WE TAKE CARE OF OUR VEHICLES WITH THE EXPECTATION THAT MECHANICAL VIGILANCE ON OUR PART WILL GUARANTEE THEY'RE LONGEVITY. THIS JEEP HAS 74,700 MOSTLY HIGHWAY MILES AND A RUINED ENGINE. TO US THIS IS A SERIOUS FAILURE IN QUALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191365May 21, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE IS # 175 ON THE RECALL REPAIR WAITING LIST. THE DEALER STATED THAT IT WILL BE APPROXIMATELY ONE MORE MONTH BEFORE THE PART WILL BE AVAILABLE. THE CONTACT HAS CURRENTLY NOT EXPERIENCED ANY FAILURES. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 31,000 AND FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191280May 20, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A RECALL NOTICE FOR MY 2003 JEEP LIBERTY (SAFETY RECALL F23) LATE LAST YEAR AND CALLED THE NEAREST DEALER IN FLEMINGTON IN DECEMBER 2006 TO SCHEDULE AN APPOINTMENT TO HAVE IT REPAIRED. THEY ADVISED THAT THERE WAS A WAITING LIST AS THEY ONLY RECEIVED A FEW KITS PER WEEK AND THAT THEY WOULD CALL WHEN THEY COULD SCHEDULE AN APPOINTMENT FOR ME. IT IS NOW MAY 20TH AND STILL NO PHONE CALL. ALTHOUGH THE DEFECT FROM THE RECALL NOTICE SEEM SERIOUS, I SUPPOSE IT MUST NOT BE SINCE IT'S ALMOST 6 MONTHS LATER AND THEY STILL HAVE NOT CALLED. I WILL BE CALLING THE FLEMINGTON JEEP DEALER AGAIN THIS WEEK TO CHECK THE STATUS AND IF THEY CANNOT HELP, I WILL CALL ANOTHER DEALER TO SEE IF THIS IS SOMETHING THEY WILL BE ABLE TO ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190744May 15, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE VEHICLE'S REAR LOWER CONTROL ARM SPLIT IN HALF. THE STEERING WHEEL SPUN AROUND AND BROKE THE CONTACT'S FINGER. THE DRIVER SIDE OF THE VEHICLE FELL TO THE GROUND AND THE VEHICLE DROVE INTO A DITCH. THE CONTACT RECEIVED A RECALL NOTICE IN APRIL, BUT DID NOT HAVE A CHANCE TO HAVE IT HONORED. THE DEALER HAS THE VEHICLE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 56,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10190831May 15, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECALL 03V46000; PARTS ARE STILL NOT AVAILABLE TO REPAIR JEEP LIBERTY. IT HAS BEEN EIGHT (8) MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191097May 14, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CUSTOMER IS INQUIRING ON THE POSSIBILITY OF GETTING REIMBURSED FOR EXPENSE OF REPLACING A RECALLED LOWER LEFT BALL JOINT ON A 2002 JEEP LIBERTY**CC THE CONSUMER EXPERIENCED A FAILURE OF THE LOWER BALL JOINTS AFTER HAVING IT REPLACED UNDER RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190483May 11, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THREE WEEKS AFTER PURCHASING THE VEHICLE, THE TRANSMISSION BEGAN LOCKING AND CAUSED THE VEHICLE TO GRIND WHEN DRIVING BETWEEN 30 AND 55 MPH. THE CONTACT STATED THAT THE TRANSMISSION SKIPS AT SPEEDS FROM 0 TO 70 MPH. THE TRANSFER DRIVES FAILED IN THE MIDDLE OF AN INTERSECTION AND THE VEHICLE HAD TO BE TOWED. IN APRIL OF 2007, NEW HARDWARE WAS INSTALLED ON THE VEHICLE. THE VEHICLE HAS HAD FOUR TORT CONVERTERS AND A REBUILT TRANSMISSION INSTALLED, YET THE FAILURE PERSISTS. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 25,600 AND FAILURE MILEAGE WAS 999.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190376May 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNED A 2005 JEEP LIBERTY. WHILE DRIVING 65 MPH IN NORMAL DRIVING CONDITIONS, THE VEHICLE WAS SIDE SWIPED BY ANOTHER VEHICLE. THE CONTACTS VEHICLE SPUN OUT OF CONTROL, STRUCK ANOTHER VEHICLE, AND THEN CRASHED INTO A TREE. THE CONTACT SUFFERED THREE FRACTURED RIBS, PAIN IN THE NECK AND BACK, CHEST BURN FROM THE SEAT BELT, AND STRESS. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS IN APRIL OF 2007. SHE STATED THAT HAD THE RECALL REPAIR BEEN PERFORMED, SHE WOULD NOT HAVE HAD THE CRASH. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 20,000. UPDATED 11/16/07 *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10190215May 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:HUB
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE#06V288000: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT IN FEBRUARY. THE MECHANIC STATED THAT THERE WAS DAMAGE TO THE TIE ROD AND STEERING KNUCKLE. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE AT NO CHARGE; HOWEVER, THEY ADVISED HER AT THE APPOINTMENT THAT SHE WAS RESPONSIBLE FOR PAYING $600 TO REPAIR IT. THE DEALER ALSO STATED THAT THE RECALL REPAIRS ARE ONLY RELATED TO THE LOWER BALL JOINTS. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 77,310. THE DEALER STATED REPLACED LEFT OUTER TIE ROD, LEFT KNUCKLE, WHEEL SPEED SENSOR, AND FIXED HUB ASSEMBLY. THE CONSUMER PROVIDED INVOICES OF REPAIRS FOR VEHICLE. UPDATED 07/05/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189959May 7, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HIS VEHICLE HAS A SAFETY RECALL ON THE UPPER AND LOWER BALL JOINTS AND HE HAS BEEN TRYING TO GET THE RECALL REPAIR DONE SINCE DECEMBER OF 2006. IN DECEMBER OF 2006, THE VEHICLE WAS INVOLVED IN A CRASH WHILE TRAVELING 35 MPH. THE VEHICLE SPUN OUT AND CRASHED INTO ANOTHER VEHICLE WHILE MAKING A LEFT TURN ON A WET ROAD. A POLICE REPORT WAS FILED AND THE CONTACT HAS REPORTS AND RECEIPTS OF THE WORK PERFORMED ON THE VEHICLE. THE CURRENT MILEAGE IS 45,000 AND FAILURE MILEAGE WAS 43,080.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10189893May 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER REGARDING MY 2004 JEEP LIBERTY FOR A BALL JOINT RECALL #F23 AND HAVE BEEN WAITING FOR MORE THAN SEVEN MONTHS FOR THE RECALL WORK TO BE PERFORMED. DEALERS IN MY AREA CLAIM THAT CHRYSLER IS NOT PROVIDING PARTS IN A TIMELY MANNER AND THEY WILL NOT PERFORM THE WORK. THEY CANNOT DETERMINE WHEN THIS DEFECT, WHICH DIRECTLY IMPACTS THE SAFE OPERATION OF MY VEHICLE, CAN BE PERFORMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189745May 4, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE'S LOWER BALL JOINTS WERE REPAIRED ON JANUARY 27, 2006. SHE LATER DISCOVERED ONLINE THAT THERE WAS A SAFETY RECALL ON THE LOWER BALL JOINTS AND HER VIN WAS INCLUDED. SHE FILED A REIMBURSEMENT CLAIM WITH DAIMLER CHRYSLER ON DECEMBER 15, 2006 AND SENT ALL OF THE REQUESTED FORMS AND INFORMATION. THE CONTACT HAS NOT BEEN REIMBURSED. THE CURRENT MILEAGE IS 139,000 AND FAILURE MILEAGE WAS 99,479.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189654May 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A RECALL NOTICE OF THE LOWER BALL JOINTS OF MY CAR. THE RECALL NOTICE STATES THAT BALL JOINT SEPARATION CAN CAUSE A LOSS OF STEERING AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. YET I ORDERED THE PART AT THE DEALERSHIP OVER TWO MONTHS AGO AND THE PART HAS NOT COME IN YET!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190075May 1, 2007
AIR BAGS:FRONTAL
2003 JEEP LIBERTY WITH DEFECTED AIRBAGS CUSTOMER STATES THAT SHE WAS IN ACCIDENT AND THE AIRBAGS DIDN'T DEPLOY**CC *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10190073May 1, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 JEEP LIBERTY CUSTOMER STATES THAT IT HAS BEEN MONTHS REGARDING THE RECALL ON THE LOWER BALL JOINT AND HER CAR IS STILL NOT FIXED**CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190074May 1, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SEAT BELTS:REAR/OTHER, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CHAMPION CHRYSLER-JEEP INC SAFETY RECALL F23 CUSTOMER IS VERY UPSET THAT AFTER GETTING RECALL FIXED THAT SHE HAD TO PAY OUT OF POCKET FOR THE UPPER BALL JOINTS**CC THE DEALER STATED THE REAR RIGHT SEATBELT DOES NOT LATCH AND THE LEFT RIGHT POWER WINDOW DOES NOT WORK. THE CONSUMER HAS PROVIDED THE INVOICES FOR REPAIR. UPDATE *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190062April 30, 2007
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2002 JEEP LIBERTY. CONSUMER STARTED TO SMELL FUMES HE PULLED OVER ONTO THE LEFT BERM AND THE VEHICLE CAUGHT ON FIRE. *MC THE CONSUMER STATED 3 WEEKS PRIOR HE HAD NEW BRAKES AND A STARTER INSTALLED. (OHIO TRAFFIC CRASH REPORT) *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10189227April 30, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE SEAT BELT WOULD NOT LATCH. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW BUCKLE ASSEMBLY. THE BUCKLE ASSEMBLY WAS ORDERED AND WILL BE REPLACED. THE CURRENT MILEAGE IS 80,000, AND FAILURE MILEAGE WAS 78,000. *AK UPDATED 05/21/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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