Jeep Liberty Complaints

8,882 consumer complaints on file.

#10244572October 6, 2008
VISIBILITY, SEATS
I HAVE HAD MY WINDOWS FALL AND NOT GO BACK UP 5 DIFFERENT TIMES SINCE I HAVE OWNED MY 2007 JEEP LIBERTY,NOV 2007. EVERY TIME I TAKE IT IN AND GET IT FIXED THE DEALER SAYS THEY HOPE THIS TIME WILL BE THE LAST. ONE TIME WHEN THE LEFT REAR WINDOW FELL THE DOOR WOULD NOT OPEN BECAUSE OF THE PRESSURE FROM THE BROKEN WINDOW MOTOR. THIS IS VERY DANGEROUS SINCE THE WINDOW WILL NOT STAY UP. THIS IS A SAFETY ISSUE. I ALSO HAVE SEVERAL STAINS ON MY STAIN RESISTANT SEATS FROM WATER, RAIN AND BOTTLED WATER WHICH IS NOT DIRTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244407October 5, 2008
FUEL SYSTEM, DIESEL
NORMAL OPERATION FUEL LEAKING THROUGH ELECTRICAL CONNECTION TO DIESEL FUEL HEATER. REPLACED FACTORY FILTER HEAD ASSEMBLY WITH RACOR 245R. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244425October 5, 2008
VISIBILITY
THE FRONT DRIVER WINDOW GOES UP CROOKED AND HAS TO BE LET DOWN AND UP SEVERAL TIMES TO MAKE IT GO UP CORRECTLY. THE POWER WINDOWS ON MY JEEP LIBERTY MADE A POP WHEN GOING UP AND THE WINDOW FAILED TO SHUT (BACK PASSENGER); I HAD TO MANUALLY LODGE IT UP. A FEW HOURS LATER THE RIGHT PASSENGER SIDE WINDOW DID THE SAME THING; HOWEVER, IT ALSO MADE THE DOOR UN-OPERABLE LOCKING MY CHILD IN WHICH REQUIRED HIM TO GO OUT THE OTHER DOOR. IF THERE HAD BEEN A WRECK MY CHILD COULD HAVE BEEN TRAPPED INSIDE. I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE PROBLEM STATING THE REGULATORS AND MOTORS NEEDED REPLACING. I ASKED THEM WHAT CAUSED THE DOOR TO LOCK AND THEY SAID THE CABLE PULLEY WHICH CONTROLS THE WINDOWS WRAPPED AROUND THE LOCKING MECHANISM AND FROZE THE DOOR. WELL A FEW MONTHS HAVE PASSED AND THE WINDOWS ARE ONCE AGAIN HAVING THE SAME PROBLEMS. I WAS TOLD IT WOULD COST SEVERAL HUNDRED DOLLARS TO FIX THESE ITEMS THOUGH THEY HAD PREVIOUSLY WORKED ON THEM. I HAVE RELOCATED FROM GA TO VA AND WOULD NOT HAVE THE SAME DEALER. WHEN THESE WINDOWS FALL WHILE DRIVING IT STARTLES YOU TO THE POINT OF PANIC BECAUSE THE REAR WINDOWS MAKES A FUNNY SOUND WHEN DOWN (THE WAY THE AIR CURRENT HITS THE CAR); WHICH CAN BE QUITE DISTRACTING. I HOPE YOU WILL DEAL WITH THIS PROBLEM SO IT DOESN'T CAUSE A SERIOUS PROBLEM WITH THOSE NOT EXPECTING IT. ANOTHER PROBLEM WHEN DRIVING IF YOU HIT THE GAS IT SOUNDS LIKE THE BACK END SLIPS AND WILL NOT GO OR WILL JUST JERK AND SLIP ON THE ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243783September 28, 2008
VISIBILITY
LEFT SIDE POWER WINDOWS FALL TO FULL OPEN POSITION. THIS POSES A SAFETY HAZARD DRIVING WITH WINDOW FULL OPEN AT HIGHWAY SPEEDS. WON'T RETURN TO CLOSED WITH POWER WINDOW SWITCH. THIS HAS OCCURRED FOUR TIMES WITH EITHER DRIVERS WINDOW OR PASSENGER WINDOWS. REQUIRES REPLACEMENT OF POWER WINDOW REGULATOR AT DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243571September 26, 2008
ELECTRONIC STABILITY CONTROL (ESC)
ABS/BAS, ESP AND TRACTION CONTROL CONTINUES TO COME ON. THE VEHICLE IS STILL UNDER WARRANTY AND THE DEALER IS VERY COOPERATIVE. THEY CONTINUE TO WORK WITH CHRYSLER AND JEEP, BUT THE PROBLEM CONTINUES. THIS WILL BE THE THIRD TIME BACK TO THE DEALER. VEHICLE ONLY HAS 24,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243248September 23, 2008
ELECTRICAL SYSTEM:IGNITION
FOR A MONTH OR SO THE KEY HAD BEEN GETTING STUCK IN THE IGNITION AND YOU WOULD HAVE TO START THE CAR AND TURN IT BACK OFF TO GET THE KEY OUT. ONE NIGHT WE WERE SITTING IN CAR TRYING TO GET IT TO START. THE JEEP WOULDN'T START AND WITHIN SECONDS SMOKE WAS COMING OUT FROM THE TOP OF THE HOOD. THERE WAS 3 ADULTS IN THE JEEP AND 2 CHILDREN. WE ALL GOT OUT AND WITHIN A MINUTE THERE WAS FLAMES DROPPING FROM THE BOTTOM, THEN WITHIN THE NEXT FEW SECONDS FLAMES WERE COMING UP OVER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND THE FIRE WAS PUT OUT. WE WERE ALL SAFE BUT THE JEEP ENDED UP BEING TOTALED. I WAS TOLD THAT THE WIRES TO THE BATTERY OVERHEATED AND CAUGHT FIRE. I BELIEVE THIS WAS A RESULT OF SOMETHING TO DO WITH THE KEY GETTING STUCK IN THE IGNITION. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10243065September 22, 2008
VISIBILITY
I PURCHASED MY 2006 JEEP LIBERTY IN JANUARY 2007. A FEW MONTHS LATER 3 OF THE AUTOMATIC WINDOWS WOULD NOT WORK. DEALER REPLACED THE ACTUATOR FOR FREE. SINCE THEN 2 MY WINDOWS HAVE BEEN STUCK GOING UP LIKE THEY ARE OFF TRACK. DRIVER SIDE FRONT AND BACK WINDOW NEED TO HAVE ACTUATOR REPLACED AGAIN. BACK DRIVER SIDE WINDOW FELL COMPLETELY DOWN AND WON'T ROLL UP. PASSENGER FRONT WINDOW HAS NEEDED NEW ACTUATOR BECAUSE IT SOMETIMES WON'T ROLL UP. I WILL BE FINALLY TAKING IT BACK TO THE DEALER AND HOPEFULLY GETTING THE ACTUATORS REPLACED FOR FREE SINCE THEY HAVE BEEN DEFECTIVE THE ENTIRE TIME I HAVE OWNED THE CAR. THERE ARE LOTS OF LITTLE PIECES HERE AND THERE THAT FALL OFF THE CAR AND LITTLE THINGS THAT DON'T WORK. IT IS REALLY A VERY CHEAPLY MADE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242944September 19, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT'S VEHICLE WAS REPAIRED IN 2007 ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). ONE YEAR LATER, WHILE ATTEMPTING TO MAKE LEFT TURNS, HE HEARD A LOUD POPPING NOISE COMING FROM THE REAR DRIVER'S SIDE TIRE. HE HAS NOT HAD THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE UPPER PART OF THE RADIATOR ALSO PRODUCED A HAIRLINE CRACK, CAUSING RADIATOR FLUID TO LEAK FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO FOUND THE SOURCE OF THE LEAK AT THE RADIATOR TUBE. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 81,000. UPDATED 10/14/08. *LJ THE LOWER BALL JOINT FAILED. UPDATED 10/15/08 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242976September 19, 2008
SEATS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATORS ON MY JEEP LIBERTY REPEATEDLY FAILING. I'VE HAD TO HAVE THE REGULATORS REPAIRED FIVE TIMES ON A 2007 VEHICLE. WINDOWS FALL DOWN WHILE DRIVING IN THE VEHICLE AND WON'T ROLL BACK UP. I'VE CONTACTED LOCAL DEALERS AND THEY ARE ALSO FRUSTRATED AND SAID JEEP WON'T RECALL THE VEHICLES AND CREATE A PERMANENT FIX. I ALSO CONTACTED CHRYSLER CORPORATION AND THEY WERE NOT HELPFUL TO ME -- THEY SHIFTED FOCUS TO THE DEALER. ALSO, LIKE THE OTHER POST, MY CAR HAD WATER ON THE SEAT AND IT CREATED A PERMANENT BROWN STAIN. IT WAS BOTTLED WATER. THE SEATS ARE SUPPOSED TO BE STAIN RESISTANT AND THEY ARE NOT. CHRYSLER IS NOT STANDING BEHIND THEIR PRODUCTS, THE SEATS AND THE WINDOW REGULATORS ARE DEFECTIVE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242415September 16, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE TURNING ONTO A STREET, THE CONTACT CRASHED INTO ANOTHER VEHICLE TRAVELING 40 MPH. THE CONTACT'S VEHICLE WAS DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES OR WARNINGS PRIOR TO THE CRASH. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THE CONTACT'S SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,000. UPDATED 10/16/08 *BF UPDATED 10/20/08. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10242246September 15, 2008
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A SAFETY RECALL NOTICE AND TOOK HIS VEHICLE TO THE DEALER, BUT THEY WERE CLOSED. HE CALLED THE DEALER TO SCHEDULE AN APPOINTMENT AND WAS INFORMED THAT THEY WOULD BE UNABLE TO SERVICE THE VEHICLE FOR AT LEAST A WEEK. THERE HAD BEEN NO FAILURE TO DATE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242315September 15, 2008
EQUIPMENT:ELECTRICAL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2003 JEEP LIBERTY COMPLAINT: VISIBILITY:POWER WINDOWS AND CONTROLS DETAILS: ON THREE SEPARATE OCCASIONS THE REAR WINDOWS OF MY JEEP LIBERTY HAVE FALLEN INTO THE DOOR PANEL AND BECOME INOPERABLE. NO WARRANTY. HAD TO PAY OVER $300 TO DEALERSHIP FOR EACH OCCURRENCE TO FIX WINDOWS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242330September 15, 2008
VISIBILITY
I HAVE HAD TO HAVE THE WINDOW REGULATORS REPLACED ON ALL 4 WINDOWS, WITH THE LEFT REAR REPLACED TWICE. THE FIRST INSTANCE WAS AT 28,000 MILES, AND THE SECOND EPISODE OCCURRED AT 33,000 MILES. A FINAL INCIDENCE OCCURRED AT 42,000 MILES. I WAS TOLD THAT JEEP IS AWARE OF THE PROBLEM AND THAT IT HAPPENS IN HOT AREAS (LIKE THE DESERT). I WAS TOLD TO LEAVE MY WINDOWS CRACKED OPEN SO AS TO PREVENT THE BUILD-UP OF HEAT. THESE EVENTS HAPPEN AS I DRIVE, AND IN ONE CASE, IT HAPPENED THAT THE WINDOW CAME DOWN WHILE MY WIFE WAS AT WORK, AND SHE FOUND IT AFTER A FULL DAY. THIS CREATED A BIG SECURITY ISSUE AS THE CAR COULD HAVE BEEN VANDALIZED OR STOLEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242366September 15, 2008
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
MY DAUGHTER WAS DRIVING AND TURNING INTO A PARKING LOT, AS SHE WAS TURNING LEFT TO PARK THE CAR, SHE SAID SOMETHING HAPPENED. SHE GOT OUT OF THE CAR TO FIND THE DRIVERS SIDE WHEEL HAD COLLAPSED. THE UPPER BALL JOINT BROKE OR SEPARATED CAUSING THE TIRE TO COLLAPSE. THIS CAUSED THE JEEP TO BE TOTALLY DISABLED AND I'M SURE WILL BE A VERY EXPENSIVE REPAIR. WHAT IS EVEN SCARIER IS THAT THIS COULD HAVE HAPPENED ON THE HIGHWAY AND SOMETHING MUCH WORSE COULD HAVE OCCURRED. HOW UNSAFE IS THIS VEHICLE!!! PLEASE LOOK INTO THIS VEHICLE. THE SUV HAS NOT BEEN REPAIRED YET. IT IS STILL BEING LOOKED AT. I NOTICED THAT THIS IS NOT THE ONLY COMPLAINT ABOUT THIS PROBLEM. PLEASE TAKE CARE OF THIS SO THAT OUR FAMILIES ARE NOT IN DANGER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242086September 13, 2008
SEATS, VISIBILITY
2006 JEEP LIBERTY SEAT FABRIC STAINS VERY EASILY -- WATER STAINS. NO APPARENT WAY TO CLEAN IT AND KEEP IT CLEAN. ALSO 3 OUT OF 4 WINDOW REGULATORS HAVE BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241517September 8, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 JEEP LIBERTY WITH SEVERAL TRANSMISSION ISSUES. CONSUMER STATES CHRYSLER NEVER GAVE A RESPONSE TO HIS LETTER AND WANTS THE LIFETIME WARRANTY EXTENDED SINCE CHRYSLER CHANGED IT 4 MONTHS AFTER HE PURCHASED VEHICLE AND A REPLACEMENT TRANSMISSION. *NJ THE CONSUMER STATED THE DEALER REPROGRAMMED THE ECU SEVERAL TIMES, REPLACED THE TORQUE CONVERTER TWICE, REPLACED THE PUMP, REPLACED THE VALVE BODY, CLEANED DEBRIS OUT OF THE PUMP, SERVICED THE CLUTCH, BUT THE TRANSMISSION STILL MADE A HORRIBLE NOISE PERIODICALLY. SINCE THE LAST ATTEMPT TO FIX THE PROBLEM, THE VEHICLE HAD A POOR THROTTLE RESPONSE. THE CONSUMER ALSO STATED IT WOULDN'T CREEP INTO GEAR LIKE A NORMAL AUTOMATIC TRANSMISSION; INSTEAD IT NEEDED SIGNIFICANT THROTTLE APPLICATION TO GET MOVING, THEN IT LUNGED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241283September 8, 2008
SUSPENSION:FRONT
ON 09/08/2008, THE VEHICLE(2002 JEEP LIBERTY SPORT), WAS BEING DRIVEN AT A SLOW RATE OF SPEED APPROXIMATELY 5MPH EXITING RIGHT OUT OF A PARKING LOT. IT WAS AT THIS TIME THE DRIVE OF THE VEHICLE HEARD A LOUD POP OR CRACKING NOISE. THE VEHICLE JERKED FORWARD AND THEN CAME TO A STOP AT WHICH TIME THE DRIVER STRUGGLED TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD OUT OF TRAFFIC. THE DRIVER THEN EXITED THE VEHICLE AND DISCOVERED THE TIRE WAS FOLDED UNDER THE VEHICLE. THE DRIVER NOTICED A BROKEN PART THAT WAS LATER DETERMINED TO BE THE UPPER BALL JOINT. HAD THIS INCIDENT OCCURRED AT A HIGHER RATE OF SPEED MAINTAINING VEHICLE CONTROL WOULD HAVE BEEN IMPOSSIBLE CAUSING INJURY TO THE DRIVER OR TO OTHER MOTORISTS. IT SHOULD BE NOTED THIS VEHICLE RECEIVED A RECALL FOR A SIMILAR PART IN 11/2006, THE LOWER BALL JOINT. THIS RECALL AND ALL OTHER RECALLS HAD BEEN COMPLETED ACCORDING TO JEEP RECORDS. THE OWNER IS CURRENTLY AWAITING AN ESTIMATE FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241253September 7, 2008
SUSPENSION:FRONT, STEERING
MY 2002 JEEP LIBERTY 2X4 ALWAYS BOUNCES WHEN I DRIVE IT. IT BOUNCES AND THE STEERING WHEEL TURNS BY ITSELF WHEN I HIT A BUMP AT SLOW SPEED. REGULARLY, I HEAR A POPPING SOUND WHEN I TURN THE WHEEL TO MAKE A TURN. I HAVE HAD THE VEHICLE SERVICED REGULARLY AND HAD THE RECALL ITEM COMPLETED (FRONT BALL JOINT) BUT STILL HAVE THE PROBLEMS. I HAVE PLACED ALL NEW TIRES ON THE VEHICLE BUT THE PROBLEMS STILL EXIST. I AM AFRAID TO DRIVE THE CAR ON THE FREEWAY AT HIGH SPEED BECAUSE I CAN FEEL THAT THE CAR DOES NOT OPERATE CORRECTLY. I CANNOT AFFORD TO BUY ANOTHER CAR AT THIS TIME BUT FEEL THAT THIS CAR IS NOT COMPLETELY SAFE TO DRIVE. PLEASE NOTE: THIS IS A RECURRING PROBLEM RATHER THAN AN INCIDENTAL PROBLEM.. WHICH STARTED ABOUT A YEAR AND A HALF AGO AND HAS GOTTEN PROGRESSIVELY WORSE. THANK YOU FOR YOUR CONCERN AND FOR LETTING ME BRING THIS TO YOUR ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241048September 5, 2008
SUSPENSION:FRONT
WHILE DRIVING SLOWLY ACROSS A BRIDGE, MY UPPER BALL JOINT DISCONNECTED CAUSING THE PASSENGER SIDE FRONT TIRE TO FALL OFF. NO APPARENT WARNING THAT VEHICLE WAS IN NEED OF REPAIR. NO ONE WAS INJURED. HAD VEHICLE TOWED AND CONTROL ARM: UPPER BALL JOINT REPLACED. THE LOWER BALL JOINTS WERE REPLACED ON 12/29/2006 DUE TO THE RECALL IN 06' OF THE LOWER BALL JOINTS -- IT APPEARS THE UPPER BALL JOINTS HAVE THE SAME ISSUE. MY CONCERN NOW IS WHEN WILL THE OTHER SIDE GO BAD? HOPEFULLY I WON'T BE TRAVELING AT A HIGH RATE OF SPEED WHEN THE OTHER SIDE GOES, BECAUSE I FEAR THE OUTCOME. IT ONLY HAD 61,000 MILES AT THE TIME -- CAN I ASSUME THE SIDE THAT WAS REPAIRED IS SAFE TO DRIVE ANOTHER 61,000. IT'S NOT WORTH PUTTING MY LIFE AND/OR OTHERS IN DANGER. HOW CAN CHRYSLER ASSURE ME THAT IT IS SAFE? I FEEL THIS IS A DANGEROUS AND PREMATURE FAILURE OF THIS PART AND SHOULD BE COVERED BY CHRYSLER, JUST FOR SAFETY ALONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241099September 5, 2008
VISIBILITY
2007 JEEP LIBERTY 4X4, 3 WINDOWS HAVE BROKEN WITH THE OTHER SOUNDING LIKE IT WILL GO ANY TIME. WHEN THE FIRST WAS FIXED THE CHILD SAFETY LOCK WAS BROKEN AND CAN'T BE DISABLED. I ASKED THE SERVICE MANAGER TO CHECK ALL WINDOWS AFTER THE FIRST ONE BROKE BUT WAS TOLD THEY CAN ONLY DO ANYTHING IF IT IS ACTUALLY BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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