Jeep Liberty Complaints

8,882 consumer complaints on file.

#10284525September 18, 2009
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT
RECALL #009V119000 DATED APR 09, 2009 EXPECTED TO BEGIN OCTOBER 2009 COVERING 2002 JEEP LIBERTIES EXCLUDES THE STATE OF LOUISIANA - CONDITION DESCRIBED IN THE RECALL EXACTLY DESCRIBES THE PROBLEM WITH MY VEHICLE. SINCE CHRYSLER IS AWARE THAT THIS CONDITION DOES EXIST, WHY DOES IT EXCLUDE THE STATE OF LOUISIANA. "THE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT MAY EXPERIENCE A LOSS OF LUBRICATION WHICH COULD LEAD TO CORROSION, ACCELERATED WEAR & POSSIBLE SEPARATION WHILE DRIVING. CONSEQUENCE: FAILURE OF THE BALL JOINT COULD RESULT IN A LOSS OF STEERING CAPABILITY, INCREASING THE RISK OF A CRASH." PREVIOUS RECALL ON LOWER BALL JOINT HAS BEEN TAKEN CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284447September 17, 2009
VISIBILITY
LIKE MANY JEEP LIBERTY OWNERS, I TOO HAVE A REAR DRIVER'S WINDOW THAT IS TAPED UP TO PREVENT IT FROM FALLING DOWN INTO THE DOOR. MY MILEAGE AT THE TIME 32,000. ESTIMATED COST $280.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284194September 16, 2009
VISIBILITY
THE REFLECTIVE COATING ON THE BACK OF THE LEFT SIDE (DRIVER'S) MIRROR HAS PEELED OFF , MAKING THE MIRROR USELESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283973September 15, 2009
SUSPENSION
I LEFT MY HOUSE TO GO TO WORK AND STARTED TO PULL AWAY WHEN I HEARD A CLUNK AND THEN A TERRIBLE GRINDING NOISE - I TRIED TO BACK UP AND THE UPPER BALL JOINT IN MY JEEP SNAPPED AND TOOK THE BRAKE LINE WITH IT. I GOT OUT AND THE WHEEL/TIRE WAS HANGING SIDEWAYS ON THE VEHICLE. THANK GOD I WAS NOT DRIVING ON THE HIGHWAY AT THE TIME. CHRYSLER SAYS THIS IS NOT A RECALL AND WILL NOT CONSIDER FIXING IT. I AM VERY DISGUSTED AS THIS IS A SAFETY ISSUE AND THE LOWER BALL JOINTS HAD BEEN RECALLED PREVIOUSLY AND THERE IS A BULLETIN NOW OUT ABOUT THE UPPER. BECAUSE THERE IS NO RECALL CONNECTED TO MY VIN THEY WILL NOT CONSIDER IT HOWEVER. I WILL BE FIGHTING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284074September 15, 2009
ENGINE AND ENGINE COOLING
MY 4 YR OLD SON AND I WERE DRIVING DOWN 199 AT ABOUT 45 MPH ABOUT 5:30 AM JULY 13, 2009 WHEN MY 2004 JEEP LIBERTY JUST SHUT OFF, THE ENGINE AND ELECTRIC. I COASTED OVER TO THE SHOULDER, I WAS UNABLE TO TURN ON MY EMERGENCY LIGHTS, I WAS ALSO UNABLE TO UNLOCK THE DOORS, SO I REACHED OVER BEHIND ME AND UNLOCKED MY SONS DOOR, AND GOT OUT OF THE JEEP AND WENT AROUND TO GET MY SON OUT. I WAS A FEW FEET BEHIND MY JEEP AND I CALLED MY BOYFRIEND TO LET HIM KNOW WE WERE STRANDED. WHILE ON THE PHONE I NOTICED FIRE AND SPARKS FALLING UNDERNEATH THE JEEP,I IMMEDIATELY CALLED 911. WHILE ON THE PHONE WITH THE OPERATOR I HEARD A LOUD BANG LIKE A GUNSHOT AND LOOKED AND SAW SMOKE AND FLAMES FROM UNDER THE HOOD, THE 911 OPERATOR TOLD ME TO RUN FROM THE JEEP AND GET AS FAR AS I COULD, I LOOKED BACK AND THE FIRE WAS HUGE . THE FIRETRUCK AND POLICE CAME AND PUT OUT THE FIRE, EVERYTHING FROM THE FRONT SEAT TO THE FRONT BUMPER WAS MELTED. THE WHOLE INSIDE WAS FILLED WITH SOOT AND WATER, THE WINDSHIELD WAS BROKEN. THE FIRE MARSHAL SAID NOT TO EVEN SEND IT TO A SHOP, IT WENT STRAIGHT TO THE JUNKYARD. I HAVE OWNED THIS CAR SINCE BRAND NEW OF MAY 2004, I BOUGHT IT FROM HAYNES JEEP IN RICHMOND. THE ONLY THING THAT HAD EVER BEEN REPAIRED WAS THE STARTER, AND THE FIRE MARSHAL INSPECTED IT AND REASSURED ME THAT THE STARTER HAD NOTHING TO DO WITH THE FIRE.AFTER THE FIRE I DID LOOK UP RECALLS, THERE WAS ONE THAT CAUSED UNDER THE HOOD FIRES, YOUR CAMPAIGN NUMBER FOR IT IS 04V337000, THE ENGINE AND COOLING JULY 2 , 2004. I SUBMITTED THIS RECALL TO THE FIRE MARSHAL AND HE BELIEVES IT IS THE REASON FOR THE FIRE, AND IT ALSO SAYS SO IN HIS REPORT. I CONTACTED CHRYSLER/JEEP AND THEY REFUSE TO DO ANYTHING, THEY WILL NOT EVEN COME AND LOOK AT THE JEEP. THEY SAY MY VIN DOESN'T FALL INTO THIS RECALL CATEGORY. MY JEEP WAS MADE JUST BEFORE THE RECALL. THEY DENIED MY CLAIM STATING THAT MY WARRANTY WAS OVER, AND THE UPKEEP WAS MY RESPONSIBILITY. I COULDN'T HAVE PREVENTED THE FIRE IN ANY WAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10283903September 14, 2009
VISIBILITY
REAR PASSENGER WINDOW "FELL" DOWN ON IT'S OWN AT HIGHWAY SPEED. CAUSED EXTREME DISTRESS IN MY 6 YEAR OLD DAUGHTER. HAVE FOUND SEVERAL THOUSAND COMPLAINTS ABOUT THIS PROBLEM. WINDOW REGULATOR FAILED FOR NO REASON. WINDOW WAS NOT BEING PUT UP OR DOWN. JUST FELL INTO DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283961September 14, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2006 JEEP LIBERTY 4X4 THE REAR WINDOW PASSENGER SIDE HAS STOPPED WORKING, OR SHOULD I SAY IT JUST FELL MAKING A LOUD BOOM WHEN IT CAME CRASHING DOWN, I'M JUST GLAD I DIDN'T HAVE KIDS IN THE BACK SEAT WHEN IT FELL, IT COULD HAVE BROKE AND REALLY HURT SOME ONE. THE LIBERTY ONLY HAS 46,000. MILES ON IT THE WINDOWS HAS NOT BEEN USED AT ALL SINCE I HAVE HAD IT. I HAVE BEEN DOING RESEARCH ON THE PROBLEM AND THERE ARE MANY PEOPLE WITH THE SAME PROBLEM AND IT APPEARS THAT JEEP DOES NOT OFFER A WARRANTY OR A RECALL. BUT A AFTER MARKET IS AVAILABLE NOT EVEN FROM JEEP OF BETTER DESIGN TO FIX THE PROBLEM. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F16FE1C/121 HERE IS ONE OF THE WEB SITES WHERE MANY PEOPLE HAVE BEEN POSTING THE SAME PROBLEM. HERE IS THE SOLUTION FROM AN AFTER MARKET WHERE THE DESIGN LOOKS BETTER AND MAKES MORE SINCE. PLEASE HELP IN TRYING TO GET JEEP TO OFFER A RECALL IN THIS PROBLEM BEFORE SOME ONE GETS HURT, AND AS 500 OR MORE IS A LOT TO HAVE TO SPEND FOR THERE MISTAKES. ONE MORE WEB SITE HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2006/WINDOWS_WINDSHIELD/WINDOW_REGULATOR_BREAKS-2.SHTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283826September 13, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2006 JEEP LIBERTY CRD WHICH I LEASED IN FEB. 2006 THROUGH JAN. 2009 THEN DECIDED TO PURCHASE THIS VEHICLE. THE REAR WINDOW REGULATORS HAVE FAILED ON BOTH SIDES TWICE. THE FIRST TIME WAS IN JUNE 2007 BOTH REAR PASSENGER DOOR WINDOWS FELL INTO THE DOOR. THIS HAPPENED AGAIN THIS YEAR IN APRIL 2009 FOR THE RIGHT REAR WINDOW AND NOW IN AUGUST 2009 FOR THE LEFT REAR WINDOW. I HAVE SEEN MANY REVIEWS ON THIS AND THAT THIS PROBLEM KEEPS OCCURRING. ONCE THE WARRANTY IS UP YOU PAY APPROXIMATELY $400 PER WINDOW REGULATOR TO BE FIXED. I BELIEVE CHRYSLER/JEEP SHOULD REMANUFACTURE THIS PART AND REPLACE IT FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283642September 11, 2009
VISIBILITY
PASSENGER SIDE FRONT WINDOW FELL DOWN. UPON INVESTAGATOIN FOUND REGULATOR WIRE CAME OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283660September 11, 2009
VISIBILITY
2005 JEEP LIBERTY REAR DOOR WINDOW SLID DOWN INTO THE DOOR ON THE HIGHWAY, CAUSING DRIVER TO GET OFF THE GAS AND DIVERT HIS ATTENTION TO THE REAR WINDOW. THIS IS A "KNOWN ISSUE WITH THE JEEP LIBERTY" AS STATED BY THE DEALER, BUT THEY WILL NOT MAKE A PERMANENT FIX. IS IT GOING TO TAKE A FAMILY PET OR CHILD TO GET INJURED OR KILLED BEFORE SOMETHING IS DONE. THIS IS THE 2ND TIME THE REAR DOOR WINDOW HAS DROPPED INTO THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283512September 10, 2009
VISIBILITY
MY 2006 JEEP LIBERTY PASSENGER WINDOW FELL IN THE DOOR WHILE I WAS DRIVING. I WAS DRIVING UPSTATE AND HAD TO RIDE FOUR HOURS WITH THE WINDOW DOWN AT NIGHT. WHEN I CALLED THE DEALERSHIP ABOUT THE WINDOW THEY SAID IT WAS A COMMON PROBLEM WITH THE WINDOW REGULATOR AND COST ABOUT $500 TO REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283532September 10, 2009
SUSPENSION:FRONT
I WAS PULLING OUT OF MY DRIVEWAY LAST NIGHT AND THE FRONT DRIVERS WHEEL FELL OFF. THE UPPER CONTROL ARM WITH THE BALL JOINT SNAPPED IN HALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283426September 9, 2009
SEAT BELTS
HAVE A HARD TIME RELEASING THE FRONT SEAT BELTS AND WHEN THEY DO RELEASE, THE RELEASE BUTTON STAYS PUSHED DOWN. THERE HAVE BEEN A COUPLE OF TIMES MY HUSBAND HAD TO PUSH TO RELEASE MY SEAT BELT, AS I COULD NOT GET IT TO RELEASE. THANK GOODNESS HE WAS THERE OR I WOULD HAVE BEEN STUCK IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283461September 9, 2009
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 65 MPH DURING RAINY CONDITIONS, THE REAR END OF THE VEHICLE SUDDENLY STARTED TO VEER INTO TWO LANES. THE CONTACT RELEASED THE ACCELERATOR PEDAL, ENGAGED THE BRAKES AND EVENTUALLY WAS ABLE TO REGAIN CONTROL ON THE VEHICLE. HE CONTINUED TO DRIVE TO HIS DESTINATION; HOWEVER, HE IS CONCERNED ABOUT THE REAR AXLE DEFECT AND SAFETY RISK. THE FAILURE HAS NOT BEEN DIAGNOSED BY A MECHANIC OR DEALER. THE CURRENT AND FAILURE MILEAGES WERE 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283483September 9, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A NO-START CONDITION. UPON FURTHER INSPECTION SHE SAW WHITE SMOKE UNDER THE HOOD AND THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND CONCLUDED THAT IT WAS CAUSED BY THE FUEL INJECTOR. THE INSURANCE COMPANY TOWED THE VEHICLE. SHE WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 66,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10283484September 9, 2009
AIR BAGS:FRONTAL
ON 9/5/09 AT APPROXIMATELY, 12NOON CENTRAL TIME, WHILE AT A STOPLIGHT, BOTH DRIVERS AND PASSENGERS AIRBAG DEPLOYED WITH NO ACCIDENT OCCURRING. I WAS DRIVING MY 2003 JEEP LIBERTY THAT I PURCHASED NEW. I SUFFERED A BRUISES TO MY FOREARM, WHICH WAS ON THE STEERING WHEEL AT THE TIME OF THE INCIDENT. I HAVE RECENTLY SEEN A DOCTOR TO DETERMINE THE EXTENT OF MY INJURY. MY CAR IS CURRENTLY AT FEENY JEEP CHRYSLER IN ELGIN, IL. I HAVE CONTACTED CHRYSLER AND AM WAITING FOR THEIR RESPONSE. A MEMBER FROM CHRYSLER WAS TO GO TO THE DEALER ON 9/10/09 TO INVESTIGATE WHY THE AIRBAGS DEPLOYED. I WAS FORTUNATE THAT I WAS NOT MOVING WHEN THIS HAPPENED OR MORE SEVERE CONSEQUENCES MAY HAVE OCCURRED TO ME OR OTHER MOTORISTS. I AM REPORTING THIS SO THAT A THOROUGH INVESTIGATION CAN BE CONDUCTED TO MAKE SURE THIS DOES NOT HAPPEN TO ANY OTHER MOTORISTS. I SUSPECT A MANUFACTURING DEFECT THAT LED TO THE DEPLOYMENT OF THE AIRBAGS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10283291September 8, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL*THE CONTACT OWNS A 2008 JEEP LIBERTY. THE VEHICLE WAS PURCHASED IN SEPTEMBER 2008. DURING THE WINTER MONTHS THE DEFROST OPERATES AT 10% AND FAILED TO COMPLETELY DEFROST THE WINDSHIELDS. TWO DEALERS STATED THAT DUE TO THE DESIGN OF THE VEHICLE THEY ARE UNABLE TO MAKE ANY ADJUSTMENTS TO CORRECT THE FAILURE. ONLY 2 TO 3 INCHES OF THE WINDOW WAS CLEARED FROM THE DASH BOARD. THE CONTACT WAS WILLING TO PAY THE REPAIR COST. THE FAILURE MILEAGE WAS 10000 AND THE CURRENT MILEAGE WAS 37000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283303September 8, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2003 JEEP LIBERTY- POWER WINDOW REGULATOR BROKEN POOR DESIGN HAVE HAD SEVERAL ISSUES WITH WINDOWS DEALER QUOTED $400 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282996September 6, 2009
VISIBILITY
WE HAVE A JEEP 2002 LIBERTY. IN THE PAST 2 YEARS OUR REAR WINDOWS HAVE MALFUNCTIONED. THE FIRST HAPPENED OVER 2 YEARS AGO ON JUST THE REAR PASSENGER SIDE. JUST THIS YEAR WE HAD BOTH REAR (DRIVER AND PASSENGER) WINDOWS FALL. TO GET THEM FIXED COST $350 A PIECE. THIS IS THE SECOND TIME FOR THE PASSENGER SIDE. I WENT TO PRECISION AUTO TUNE TO FIX IT AND WHEN THEY CALLED JEEP FOR THE PART THE PERSON OVER THERE ALREADY KNEW IT WAS A JEEP LIBERTY BEFORE MY MECHANIC EXPLAINED WHAT MODEL IT WAS. MY MECHANIC SAID THERE WAS NO RECALL FOR THIS. MY PROBLEM IS THAT WE RARELY USE THOSE BACK WINDOWS AND FOR THEM TO MALFUNCTION LIKE THIS IS REALLY CONCERNING, ESPECIALLY FOR THE ONE WE ALREADY REPAIRED. I HOPE THERE IS SOMETHING YOU ALL CAN FIND BECAUSE THIS IS REALLY EXPENSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282943September 5, 2009
VISIBILITY
REAR DRIVERS SIDE WINDOW BROKE, FELL INTO DOOR AUG 2008 AND WAS REPAIRED BY THE DEALER, ONE YEAR TO DATE SAME PROBLEM, DEALER NOW TELLS ME I MUST PAY $75 TO HAVE IT REPAIRED, REGARDLESS OF THE FACT THAT IT WAS A RECALL ISSUE! I FEEL THE DEALER IS WRONG IN CHARGING THIS BUT I AM STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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