Jeep Liberty Complaints

8,882 consumer complaints on file.

#10401517May 18, 2011
EQUIPMENT:MECHANICAL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR BACK PASSENGER WINDOW WAS FIXED(REGULATOR) 2 YRS. AGO.NOW SAME PROBLEM HAS RECURRED, I CALLED THE JEEP RECALL NUMBER AND THEY TELL ME THERE IS NO RECALL FOR THE 2002 JEEP LIBERTY, I THINK THAT IS NEGLIGENCE ON THEIR PART AS A AUTO COMPANY NOT RESPECTING THAT THIS IS A WIDESPREAD PROBLEM, I AM 1 OUT OF THOUSANDS OF PEOPLE WITH THE SAME EXACT PROBLEM. WITH THE WINDOW GOING DOWN AT ANY GIVEN TIME IT POSES A PROBLEM FOR THE GLASS TO SHATTER CREATING A PROBLEM FOR WHOMEVER IS IN THE BACK SEAT. I AM VERY UPSET THAT THE DEALERSHIP WON'T ACKNOWLEDGE THIS PROBLEM, I NEED THEM TO UNDERSTAND IT IS A MECHANICAL FAULT OF THEIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401215May 17, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND BOTH THE FRONT AND REAR PASSENGER SIDE WINDOW REGULATORS FAILED. THE DEALER ADVISED THAT ALL THREE WINDOW REGULATORS WOULD NEED REPLACING AFTER PERFORMING A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THEY WOULD HAVE A REPRESENTATIVE RETURN HIS CALL AT A LATER DATE. THE FAILURE MILEAGE WAS 36,768.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401368May 17, 2011
SEAT BELTS
DRIVER SEATBELT MALFUNCTION. SEAT BELT BUTTON STUCK IN AND UNABLE TO LATCH BELT. 2002 JEEP LIBERTY. THIS HAPPENED IN APPROX. 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401369May 17, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
CAR OVERHEATED, CHECK ENGINE LIGHT CAME ON AND STEAM POURED OUT FROM UNDER THE HOOD ON THE HIGHWAY. MECHANIC USED A SCAN TOOL AND DETERMINED THAT THERE WAS A CYLINDER 2 MISFIRE. COOLANT WAS FOUND IN THE CYLINDER AND MAYBE THE HEAD GASKET NEEDED TO BE REPLACED. WHEN THE HEAD WAS REMOVED THE GASKET WAS OK BUT IT WAS DETERMINED THAT THE ENGINE (LONG BLOCK) NEEDED TO BE REPLACED. I HAVE FOUND OTHER OWNERS ONLINE WHO HAVE HAD THIS SAME ISSUE WITH THE 2002 AND 2003 JEEP LIBERTY'S. I AM OVER THE 7 YEAR 70,000 MILE POWERTRAIN WARRANTY. CAR WAS ALWAYS MAINTAINED AND REGULAR OIL CHANGES WERE PERFORMED. NO OFF-ROADING OR TOWING DONE WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400967May 16, 2011
LATCHES/LOCKS/LINKAGES
WHILE WE WERE ON VACATION, WE WERE RIDING AROUND IN OUR CAR WITH THE WINDOWS PARTIALLY DOWN. WHILE WE WERE RIDING, THE FRONT DRIVER'S SIDE WINDOW FELL COMPLETELY INTO THE DOOR PANEL. WE STOPPED & WERE ABLE TO BORROW TOOLS TO GET THE WINDOW BACK UP. WE STUFFED THE WINDOWS WITH CARDBOARD TO HOLD IT IN PLACE. WHEN WE CAME HOME, MY BOYFRIEND OPENED THE DOOR PANEL AND PLACED A BLOCK OF WOOD IN IT BECAUSE THE WINDOWS KEPT FALLING DOWN! SOME TIME LATER, THE REAR PASSENGER WINDOW DID THE SAME THING! IT TOO WOULD NOT STAY UP, SO HE INSTALLED A BLOCK OF WOOD IN THAT DOOR PANEL AS WELL. WE RESEARCHED REPLACEMENT PARTS (USED) AND HAVE BEEN TOLD OVER & OVER THAT THEY SIMPLY ARE NOT AVAILABLE. WHEN WE PRICED NEW PARTS, THEY ARE OUTRAGEOUS. THE CHEAP PLASTIC PIECES THAT HOLD THE WINDOW IN PLACE & LOCKED ARE OVER $100. I FIND THAT RIDICULOUS. WE HAVE FOUND THOUSANDS OF COMPLAINTS ONLINE AND JEEP STILL HAS NOT ISSUED A RECALL. WE SIMPLY DO NOT UNDERSTAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401808May 15, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING WITH GAS, WHEN THE PUMP SHUTS OFF, GAS SPITS BACK OUT THE FILLER NECK, RUNS DOWN THE SIDE OF OUR VEHICLE AND MAKES A PUDDLE ON THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400945May 15, 2011
ENGINE AND ENGINE COOLING:ENGINE
I HAVE CONTACTED JEEP ABOUT THE NOISE PROBLEM BEFORE AFTER HAVING A RECALL NOTICE WORKED ON AND SAID IT SOUNDED LIKE A PIECE OF JUNK AFTER BEING WORKED ON AND SOMETHING WAS GRINDING. THEY TOLD ME NOTHING WAS WRONG. WELL, OBVIOUSLY THERE WAS BECAUSE NOW IT NEEDS A NEW ENGINE AT 157,000 MILES!!!! I HAD THE OIL CHANGED REGULARLY ALSO. IT IS NOW PARKED IN OUR DRIVE NEEDING A NEW ENGINE!!!!! WE HAVE BEEN DODGE AND JEEP BUYERS ALL OUR LIVES BUT NOW WE WENT AND BOUGHT A KIA!! WE LOST ALL TRUST IN JEEP SINCE THEY WOULDN'T STAND GOOD TP PROBLEMS THEY KNEW THEY HAD. I CALLED JEEP AND THE REPRESENTATIVE JUST TOLD ME TO DRIVE SLOW! I COULD NOT BELIEVE I HAD THAT KIND OF A RESPONSE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400763May 13, 2011
FUEL SYSTEM, GASOLINE, STEERING
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT WAS ENTERING A PARKING SPACE WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS THEN TOWED TO THE DEALER AND THEY ADVISED HIM THAT THE FUEL PUMP HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FUEL PUMP. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED A REIMBURSEMENT. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS AND ATTEMPTING A TURN, THE STEERING WOULD BECOME HARD TO MANEUVER. THE VEHICLE WAS LATER INSPECTED BY A DEALER AND THEY ADVISED HER THAT THE RACK AND PINION AND THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE PUMP ALONE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. UPDATED 06/16/11 *BF UPDATED 2/03/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400655May 12, 2011
FUEL SYSTEM, GASOLINE
JUST BOUGHT A 2008 JEEP LIBERTY. EVERYTIME I FILL THE GAS TANK UP IT SPITS GAS OUT ALL OVER THE PLACE. BOTH AUTOMATIC AND MANUAL OPERATION (FILL UP), IT DOES NOT MATTER. WHY??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400668May 12, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THE VEHICLE WOULD STALL SPORADICALLY WHEN DRIVING 20 MPH AND ABOVE OR WHILE THE VEHICLE WAS AT A COMPLETE STOP. THE CONTACT ALSO STATED THAT THE ENGINE WOULD INTERMITTENTLY EXHIBIT AN ABNORMAL INCREASE IN RPMS WHEN DRIVING APPROXIMATELY 40 MPH WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. VARIOUS REPAIRS, INCLUDING A TRANSMISSION REPLACEMENT AND FUEL PUMP REPLACEMENT, WERE PERFORMED ON THE VEHICLE BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 6,220 AND THE CURRENT MILEAGE WAS 29,319.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400010May 11, 2011
WHEELS
2005 JEEP LIBERTY SPORT WITH 74,000 MILES. FRONT WHEEL BEARINGS NEED REPLACEMENT BECAUSE OF CORROSION. IF NOT REPLACED THE WHEELS MAY FALL OFF CAUSING A SERIOUS ACCIDENT THAT MAY LEAD TO DEATH. THIS ISSUE WAS FOUND INADVERTENTLY WHILE GETTING AN OIL CHANGE. THE VEHICLE DOES NOT DRIVE ANY DIFFERENTLY OR MAKE ANY PARTICULAR NOISES THAT MIGHT ALERT THE DRIVER THAT THERE IS A MAJOR PROBLEM. THIS PARTICULAR VEHICLE WAS PURCHASED BRAND NEW FROM THE DEALERSHIP IN 2005 AND HAS NEVER BEEN USED AS AN OFF-ROAD VEHICLE. THIS PARTICULAR VEHICLE HAS BEEN VERY WELL TAKEN CARE OF AND SHOULD NOT BE EXPERIENCING THIS PROBLEM. UNFORTUNATELY, DAIMLER CHRYSLER IS NOT ADDRESSING THIS PROBLEM WITH A RECALL. HAVING THE FRONT WHEEL BEARINGS REPLACED WILL COST UPWARDS OF $1000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400428May 10, 2011
STEERING, SUSPENSION
MY STEPDAUGHTER WAS DRIVING HER 2003 JEEP LIBERTY IN HER GRANDMOTHER'S DRIVEWAY WHEN SHE HEARD A LOUD THUNK CAUSING THE VEHICLE TO COME TO A STOP DUE TO THE DRIVER'S SIDE FRONT TIRE SEPARATING FROM THE VEHICLE. WE CHANGED THE FRONT DRIVER SIDE BALL JOINT AND CONTROL ARM DUE TO FAILURE AND TIRE SEPARATION FROM THE VEHICLE. IT WAS WELL THAT MY STEP DAUGHTER WAS NOT TRAVELLING ON THE HIGHWAY AT A FASTER RATE OF SPEED BECAUSE THAT SURELY WOULD HAVE ENDED WITH A MORE SERIOUS RESULT. I SEE THAT THERE HAVE BEEN THREE RECALLS RELATED TO THE CONTROL ARM AND BALL JOINTS. THIS PARTICULAR VEHICLE WAS PURCHASED FROM A PRIVATE INDIVIDUAL THAT ACTUALLY HAD TAKEN THE VEHICLE IN FOR THE RECALL IN 2006, BUT IT SEEMS THAT THE PROBLEM HAS NOT BEEN RESOLVED. I'M VERY MUCH CONCERNED FOR MY STEP DAUGHTER'S SAFETY WHILE OPERATING A MOTOR VEHICLE AND I HOPE THAT SOMETHING CAN BE DONE SOON TO CORRECT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400451May 10, 2011
FUEL SYSTEM, GASOLINE
THE FUEL TANK ON MY LIBERTY SPEWS GAS WHEN FILLING (MY WARRANTY HAS EXPIRED). I FILED A COMPLAINT WITH JEEP, AND THEIR RESPONSE WAS THEY WOULD REPLACE THE GAS TANK IF I PAY A $500.00 COPAY, WHICH TO THEM IS A "ONE TIME GESTURE OF GOOD WILL", AND TO ME IS UNACCEPTABLE. THERE ARE HUNDREDS OF COMPLAINTS ALL OVER THE INTERNET ON CHRYSLER VEHICLES WITH THE SAME PROBLEM, AND IT'S MY OPINION IS THERE SHOULD BE A RECALL AND THE FUEL TANKS REPLACED AS A SAFETY PRECAUTION - WARRANTY OR NOT. APPARENTLY, JEEP DOESN'T REGARD GAS FLYING IN YOUR FACE AS THEIR PROBLEM, AND I'M SHOCKED AND APPALLED THEY ARE NOT REQUIRED TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399808May 10, 2011
FUEL SYSTEM, GASOLINE
I JUST BOUGHT A USED 2008 JEEP LIBERTY WITH 32,000 MILES. THIS DID NOT HAPPEN UNTIL AFTER A FEW FILL UPS, BUT NOW GAS SPEWS OUT AFTER FILLING THE TANK. I GETS ALL OVER THE CAR, THE GROUND AND MY SHOES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399844May 10, 2011
VISIBILITY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACTED STATED THE REAR PASSENGER WINDOW REGULATOR FAILED TWICE CAUSING THE WINDOW TO BECOME INOPERABLE. THE WINDOW REGULATOR WAS REPLACED TWICE UNDER WARRANTY BUT THE CONTACT WAS CONCERNED THAT THE REGULATOR WOULD FAIL AGAIN BECAUSE THE DEALER REPLACED THE FAILURE WITH ANOTHER DEFECTIVE REGULATOR. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT IF THE WINDOW REGULATOR WERE TO FAIL IN THE FUTURE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 47,000. UPDATED 06/07/11*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399551May 9, 2011
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED UNEXPECTEDLY WITHOUT CAUCUSING A CRASH. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD MOMENTARILY BEFORE CONTINUING. THE CONTACT SUSTAINED BRUISES TO THE LEFT ARM AND RIGHT HAND. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,744.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10399652May 9, 2011
FUEL SYSTEM, GASOLINE
2008 JEEP LIBERTY. I HAVE OWNED THE VEHICLE FOR 3 YEARS AND 5 MONTHS. IT HAS 43,000 MILES. FOUR MONTHS AGO THE ISSUE BEGAN WHILE FILLING THE CAR WITH GAS. THE GAS PUMP DOES NOT TURN OFF WHEN THE TANK IS FULL CAUSING AN OVERFLOW OF GASOLINE ONTO THE CAR AND GROUND. THIS HAPPENS EVERY TIME WE REFUEL. SEVERAL PEOPLE HAVE REFUELED JUST TO ENSURE IT WAS NOT USER ERROR AND THE SAME THING HAPPENS. WE HAVE ALSO USED MANY DIFFERENT GAS STATIONS. I HAVE CONTACTED THE DEALER AND THEIR RESPONSE IS THAT AN ISSUE HAS NOT BEEN FOUND AND A RECALL HAS NOT BEEN ISSUED. THE CONSUMER STATED CHRYSLER AGREED TO PAY FOR THE FUEL TANK REPLACEMENT AND THEREFORE REQUEST TO DELETE THIS COMPLAINT. UPDATED 06/07/11 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399463May 8, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
KEY STUCK IN IGNITION. STEERING WHEEL TURNS, SHIFTER WORKS, KEYS WILL NOT COME OUT OF IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399362May 6, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING UP GAS TANK FOR 2005 JEEP LIBERTY RENEGADE, IT DOES NOT SHUT OFF WHEN TANK IS FULL, CAUSING GAS TO GUSH OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399188May 5, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. WHILE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL SPEWED BACK OUT FROM THE FILLER NECK. THE CONTACT STATED THAT THE FAILURE RECURRED CONSTANTLY WHENEVER THE FUEL TANK WAS FILLED CLOSE TO CAPACITY. THE CONTACT INSPECTED THE VEHICLE AND ADVISED THAT THE FUEL TANK WOULD NEED TO BE REPLACED BECAUSE THE FUEL CHECK VALVE WAS DEFECTIVE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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