Jeep Liberty Complaints
8,882 consumer complaints on file.
- #10428699October 4, 2011VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY, THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE SUDDENLY SURGED FORWARD UNTIL SHE SHIFTED INTO PARK. THE VEHICLE WAS SAFELY DRIVEN HOME AND WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 81,859. UPDATED 11/28/11 *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10428377October 3, 2011ENGINE AND ENGINE COOLING
I HAVE A 2002 JEEP LIBERTY. CHANGE OIL EVERY 3000 MILES. VALVE SEAT SHATTERED. ZERO COMPRESSION IN #2 CYLINDER. I CHECKED ON LINE AND THERE IS A LOT OF OTHER PEOPLE WITH THE SAME PROBLEM. WHAT ARE YOU GOING TO DO ABOUT IT? I LOVED MY JEEP SO MUCH WE WERE GOING TO BUY ANOTHER ONE. NOW I'M HAVING SECOND THOUGHTS ABOUT BUYING YOUR VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10428242October 3, 2011FUEL SYSTEM, GASOLINE
AT THE END OF FILLING GAS TANK, GAS BACKWASHES OUT OF THE FILLING TUBE DOWN THE SIDE OF THE CAR AND ONTO THE GROUND. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10428122October 1, 2011UNKNOWN OR OTHER
AT 43,305 MILES, I HAD TO REPLACE THE MAIN BEARING OIL SEAL. THE COST WAS $556.91. AT THIS LOW MILEAGE, THIS SEAL SHOULD NOT FAIL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10428142October 1, 2011ELECTRICAL SYSTEM
I HAVE HAD A DING FOR NO REASON THAT OCCURS ALL THE TIME SOMETIMES ONCE A DAY SOME TIMES EVERY FEW MINS. THEN WHILE TOWING A TRAILER, WHICH IS ONLY 6 X 12 AND WELL UNDER MAX TOW LIMITS ESP NOT WORKING LIGHT WILL COME ON AND GO OFF AT VERY ANNOYING INTERVALS, ONCE THIS STARTS 4X4 LIGHT COMES ON, THEN SERVICE 4WHEEL DRIVE COMES ON. HAVE TAKEN VEHICLE IN NUMEROUS TIMES AND BEEN CHARGED CLOSE TO 1000. DOLLARS AND NO FIX. THEY KEEP TELLING ME IT'S A SENSOR BUT THEY REPLACE AND NO GOOD. THE VEHICLE SEEMS TO BE DRIVING PERFECTLY WELL BUT ON MY LAST TRIP THE TRANSMISSION LIGHT CAME ON AND VEHICLE WOULDN'T DRIVE RIGHT. I HAVE THE TRANS COOLER ON AND FLUID LEVELS WHERE GOOD AND AFTER A FEW MINUTES LIGHT WENT OUT AND I DROVE 400 MORE MILES NO PROBLEM...HELP! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10428159October 1, 2011ENGINE AND ENGINE COOLING
CAUSE: SEAT GOT LOOSE GOT JAMMED IN THE VALVE AND BUSTED THE PISTON, EFFECT: ENGINE CHOKES OUT. WONT IDLE. MISFIRES. PULLED NO CODES. I HAVE FOUND THIS AND BROKEN VALVE SPRINGS ARE AN EXTREMELY COMMON FLAW IN JEEPS 2002-5. IN 2006 CHRYSLER CHANGED THE INTAKE PARTS FOR IT AND NEVER NOTIFIED THE PUBLIC AS TO THE REASON. THE REPLACEMENT PARTS ARE LISTED AS BEING ABLE TO BE BOUGHT REBUILT OR NEW, HOWEVER YOU CANNOT FIND ANY REBUILT ONES. REASON BEING YOU WOULD HAVE THE SAME PROBLEM BECAUSE ITS DEFECTIVE. THIS SHOULD HAVE BEEN RECALLED. NO DEATHS=NO RECALL -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10428006September 30, 2011SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR END OF THE VEHICLE BEGAN TO FISHTAIL UNCONTROLLABLY CAUSING DIFFICULTY IN THE STEERING. THE CONTACT WAS ABLE TO GAIN CONTROL AND MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED BOTH REAR TRAILING ARMS WERE COMPLETELY COVERED WITH RUST AND EXHIBITED NUMEROUS CRACKS. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10427884September 29, 2011VISIBILITY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED THE CONTACT STATED THE REAR DRIVERS SIDE WINDOW DROPPED INSIDE THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE WINDOW REGULATOR CABLE FRACTURED. THE TECHNICIAN STATED THE WINDOW REGULATOR ASSEMBLY AND THE POWER WINDOW MOTOR HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE VEHICLE WAS REPAIRED THE FAILURE OCCURRED A SECOND TIME TO THE REAR DRIVERS SIDE WINDOW AND THE REAR PASSENGER SIDE WINDOW. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,844.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10427705September 28, 2011VISIBILITY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT BOTH WINDOWS ON THE DRIVERS SIDE FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE REGULATOR LIFT PLATES FAILED. THE DEALER REPLACED THE FRONT REGULATOR LIFT PLATE, BUT THE REAR WINDOW WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY OR RECALL. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 68,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10427801September 28, 2011VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THE DRIVERS SIDE WINDOW FELL INTO THE DOOR AND SHE WAS UNABLE TO PLACE IT BACK IN POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WINDOW REGULATOR AND MOTOR NEEDED TO BE REPLACED FOUR YEARS AFTER THE PREVIOUS FAILURE OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT ONLY ADVISED THE CONTACT TO CONTACT NHTSA. THE VEHICLE WAS NOT REPAIRED. UPDATED 11/03/11*LJ UPDATED 11/14/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10427571September 27, 2011SEAT BELTS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE HAD TO USE EXCESSIVE FORCE TO REMOVE THE FRONT DRIVER SIDE SEAT BELT FROM THE BUCKLE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 119,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10427626September 27, 2011SEAT BELTS
PLEASE ADDRESS IMMEDIATELY AS A SAFETY RECALL NOTICE. _____________________________________________________________________________________ ACCORDING TO NHTSA ACTION NUMBER: EA05022 THERE WAS A SEAT BELT DEFECT INVESTIGATION REGARDING 2002 JEEP LIBERTY'S. THIS REPORT STATES THAT "A CHANGE WAS MADE TO THE TOOLING USED TO PRODUCE THE BUCKLES". __________________________________________________________________________________________________________________________________________________________________________I AM CONTACTING YOU TO REPORT THAT THE CHANGE DID NOT FIX MY 2003 JEEP LIBERTY SEAT BELT BUCKLE WHICH APPEARS TO HAVE AN IDENTICAL PROBLEM WHEREIN THE SEAT BELT BUCKLE IS FAILING TO LATCH PROPERLY AS DESCRIBED IN NHTSA ACTION NUMBER: EA05022. ____________________________________________________________________________________ I HAVE ALREADY TRIED TO CONTACT JEEP CUSTOMER RELATIONS AND MY LOCAL JEEP DEALERSHIP TO OBTAIN A RESOLUTION, BUT UNFORTUNATELY THEY WERE UNWILLING TO ASSIST. *TT __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10427195September 26, 2011FUEL SYSTEM, GASOLINE
EACH TIME I GO TO HAVE GAS PUT IN MY VEHICLE (NO MATTER WHAT GAS STATION) OR WHETHER THE GAS IS ALMOST FULL OR ALMOST EMPTY. WHEN THE GAS IS BEING FILLED IT WILL SPIT THE GAS BACK OUT UNLESS YOU FILL IT VERY, VERY, VERY SLOW AND WAIT FOR THE GAS TO SETTLE. IT SPITS IT OUT ON THE SIDE OF THE TRUCK AND HAS A VERY BAD FUME SMELL OR ODOR AFTER HAVING GAS PUMPED EACH TIME. THIS SHOULD BE A SAFETY CONCERN AND I DO NOT UNDERSTAND WHY THIS HAS NOT BEEN A RECALL VIA CHRYSLER-JEEP WITH ALL OF THE COMPLAINTS I HAVE READ ONLINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10427234September 26, 2011VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE WINDOW HAD FALLEN INTO THE DOOR PANEL ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE WINDOW REGULATOR WAS FRACTURED AND NEEDED TO BE REPLACED. AFTER THE REPAIR THE FAILURE RECURRED ELEVEN DIFFERENT TIMES ON THE FRONT AND REAR DRIVER AND PASSENGER SIDE WINDOWS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10427087September 25, 2011SUSPENSION
WHILE DRIVING ON A PRIVATE STREET, HEARD A "POP" NEAR THE BACK OF VEHICLE. I STOPPED AND CHECKED TO SEE IF I HAD A FLAT, AS THE CAR WAS SWERVING AS IF I HAD A FLAT TIRE. HOWEVER, UPON INSPECTION, TIRE WAS FULLY INFLATED BUT IT WAS RUBBING THE BACK OF THE WHEEL WELL. THE WHEEL WAS OFF-CENTER AND THE VEHICLE ITSELF WAS LOWER TO THE WHEEL. I PROCEEDED TO PULL INTO MY DRIVEWAY. AFTER VIEWING UNDERNEATH THE VEHICLE, NOTICED THE RUSTED BROKEN ARM OF THE SUSPENSION SYSTEM (LEFT REAR). THE OTHER SIDE IS RUSTED AND CRACKED AS WELL (RIGHT REAR). FORTUNATELY I WAS TRAVELING IN A SUBDIVISION AT A SLOW RATE OF SPEED. OTHERWISE I FEEL HAD I BEEN ON A BUSIER HIGHWAY AT HIGHER RATE OF SPEED, MAY HAVE LOST CONTROL AS THE CAR WAS SWERVING WHILE I WAS ONLY DOING 20MPH AND UNDER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10426973September 23, 2011VISIBILITY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE PASSENGER SIDE REAR WINDOW FRACTURED INTO THE DOOR TRACK AND SHE WAS UNABLE TO OPEN OR CLOSE THE WINDOW. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES PRIOR TO THE MOST RECENT FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE WINDOW REGULATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,388 AND THE CURRENT MILEAGE WAS 92,400.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10426925September 23, 2011SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE BALL JOINTS FAILED WHILE DRIVING 30 MPH. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE, A CEMENT WALL AND THEN THE VEHICLE TRAVELED OVER THE OVERPASS. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL MECHANIC. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED AND OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 30,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10426836September 22, 2011VISIBILITY
RIGHT REAR WINDOW REGULATOR FAILED AND WINDOW FELL INTO THE DOOR. AFTER PART WAS REPLACED BY DEALER, SAME WINDOW REGULATOR FAILED 16 MONTHS LATER. THIS WINDOW IS NEXT TO MY 4 YEARS OLD CAR SEAT AND IS NEVER OPENED. FOR ME, THIS IS A SAFETY ISSUE. THOUSANDS OF IDENTICAL COMPLAINTS CAN BE FOUND ON VARIOUS SITES. JEEP IS AWARE OF THE ISSUE AND REFUSES TO FIX IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10426837September 22, 2011VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY 2006 JEEP LIBERTY'S BACK DRIVER'S SIDE WINDOW REGULATOR IS BROKEN. THE WINDOW WILL NOT STAY UP AND FALLS DOWN PART WAY WHEN YOU ARE DRIVING AND NEEDS TO BE PULLED BACK UP MANUALLY WHEN YOU STOP. WHEN YOU PRESS THE BUTTON FOR THE WINDOW, YOU CAN HEAR THE WINDOW MOTOR RUNNING, BUT THE WINDOW WILL NOT GO UP. THIS HAPPENED WHEN THE VEHICLE HAD JUST OVER 48,000 MILES. THIS SEEMS TO BE A VERY COMMON COMPLAINT FOR THE 2006 JEEP LIBERTY AND AN EXTENDED WARRANTY HAS BEEN ISSUED BY CHRYSLER TO REPAIR 2006 JEEP LIBERTY'S WITH THIS PROBLEM WHICH WERE MANUFACTURED AFTER MARCH, 2006. MY JEEP WAS MANUFACTURED IN FEB. OF 2006. THIS WINDOW REGULATOR WARRANTY NEEDS TO BE EXTENDED TO ALL 2006 JEEP LIBERTY'S. ACCORDING TO COMMENTS ON THE INTERNET, THIS REPAIR CAN BE $400 AND UP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10426839September 22, 2011VISIBILITY, EXTERIOR LIGHTING
BOTH LEFT AND RIGHT FRONT TURN SIGNAL/MARKER/PARKING LAMP ASSEMBLY/MODULES HAVE SUDDENLY AND FOR NO APPARENT REASON ARE LEAKING AND HOLD WATER/CONDENSATION. THEREFORE, RESULTING IN REDUCE LIGHTING, DIM, OR NON-FUNCTIONAL FRONT TURN SIGNALS. AND THE RESULTING EXPOSURE TO WATER, AND POSSIBLE CORROSION OF ELECTRICAL WIRING, CONTACTS, AND LAMPS. WHICH, MAY INDEED RESULT IN A SYSTEM ELECTRICAL SHORT OR PERHAPS POSSIBLE ELECTRICAL FIRE. A NEW 2009 JEEP, THAT HAS NEVER BEEN OFF-ROAD NOR IN ANY KIND OF STANDING OR DEEP WATER, WITH ONLY 26+ K MILES SHOULD NOT HAVE A DUAL FAILURE OF THE SAME COMPONENT AT EXACTLY AT THE SAME TIME. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0