Jeep Liberty Complaints

8,882 consumer complaints on file.

#10537185August 26, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATORS FOR MY 2006 JEEP LIBERTY HAVE FAILED. THIS IS A MAJOR COMPLAINT WITH THE 2006 JEEP LIBERTY AND THIS SHOULD BE SUBJECT TO A RECALL. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS PROBLEM. JEEP NEEDS TO MAKE THIS RIGHT. THE WINDOW REGULATORS FOR THE DRIVERS SIDE REAR WINDOW STOPPED WORKING IN 2009, AND THE WINDOW REGULATOR IN THE DRIVERS SIDE FRONT WINDOW STOPPED WORKING IN 2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537210August 26, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, SHE APPROACHED A TRAFFIC STOP SIGNAL AND THE VEHICLE UNEXPECTEDLY LUNGED FORWARD UPON ENGAGING THE BRAKE PEDAL. THE VEHICLE FAILURE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537204August 26, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE AIR BAG WARNING LAMP ILLUMINATED SPORADICALLY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537304August 26, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN MARCH I TRIED TO ROLL UP MY FRONT PASSENGER WINDOW AND IT MADE AN AWFUL SOUND AND THEN DROPPED ALL THE WAY DOWN. I TOOK IT TO THE DEALERSHIP AND THEY SAID THE CABLE BROKE AND IT COST ME $300! A MONTH LATER THE SAME THING HAPPENED WITH MY BACK DRIVERS SIDE WINDOW AND ANOTHER $300! LAST NIGHT I WAS PULLING INTO MY GARAGE AND WENT TO ROLL UP THE FRONT DRIVERS SIDE WINDOW AND WOULDN'T YOU KNOW...THE SAME THING HAPPENED! 3 WINDOWS IN 6 MONTHS IS ABSOLUTELY RIDICULOUS! JEEP NEEDS TO RECALL THIS AND FIX IT AND I NEED MY MONEY BACK! I HAVE BEEN READING REVIEWS AND THIS IS A COMMON PROBLEM WITH JEEP LIBERTY'S. I GUESS THEY USED CHEAP PARTS AND BREAK ALL THE TIME ACCORDING TO OTHER JEEP OWNERS. PLEASE HAVE THEM FIX THIS ISSUE ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537363August 26, 2013
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, FUEL SYSTEM, GASOLINE
I WAS DRIVING BACK TO SALISBURY, MD FROM WASHINGTON DC WHEN I HEARD WIND COMING INTO MY JEEP. I CHECKED ALL MY WINDOWS IN BE SURE THEY WERE UP BUT THE NOISE CONTINUED. WHEN I VISUALLY CHECKED THE WINDOWS I FOUND THE DRIVER SIDE REAR WINDOW ALL THE WAY DOWN. I PULLED OVER TO CHECK IT AND FOUND THAT THE WINDOW WOULD NOT ROLL BACK UP ELECTRICALLY. I HAD TO DRIVE 3 HOURS WITH THE BACK DRIVER'S SIDE WINDOW DOWN. I HAD THIS WINDOW REPAIRED FOR THE SAME THING 2 YEARS AGO AND NOW AGAIN. JUST THIS YEAR IN APRIL I HAD TO SPEND MONEY TO FIX THE DRIVER SIDE WINDOW DUE TO THE SAME PROBLEMS. AND EACH TIME IT WAS THE REGULATOR AND ONLY ONCE DID JEEP REFUND ME MY MONEY. THE OTHER PROBLEMS IS THE GAS. WHEN THE JEEP IS FULL IT DOESN'T CUT OFF, THE GAS SPILLS ALL DOWN THE SIDE OF THE CAR REGARDLESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537104August 25, 2013
ENGINE
HAD RECENTLY CHECKED THE OIL, AND EVERYTHING WAS GREAT. JUST GOT BACK FROM A LONG TRIP WITH NO PROBLEMS. THEN 3 WEEKS LATER WITH NO WARNING, I WAS DRIVING DOWN THE ROAD AT ABOUT 40 MPH AND THE ENGINE STARTED MAKING A BAD SOUND. (WHICH IT HAD NEVER DONE) NO WARNING LIGHT ON THE DASH, NOTHING. PULLED OVER CHECKED THE OIL AGAIN AND IT REGISTERED A LITTLE LOW WHICH WAS ALSO UNUSUAL. PUT A QUART OF OIL IN IT AND HEADED THE 7 MILES HOME, BUT BY THE TIME I GOT HOME THE ENGINE SOUNDED HORRIBLE, I DROVE VERY CAREFUL AND WATCHED THE GAUGES AND FOR ANY WARNING LIGHTS INCLUDING THE CHECK ENGINE LIGHT OR OIL LIGHT TO COME ON BUT NOTHING HAPPENED. IT JUST SOUNDS LIKE CRAP. I HAD A MECHANIC FRIEND COME TO MY HOUSE TO LOOK AT IT AND HE SAID THAT IT LOOKS LIKE IT WILL BE A NEW ENGINE. WHAT THE HECK, THIS SEEMS TO BE A COMMON PROBLEM. WHY IS JEEP OR CHRYSLER DOING NOTHING ABOUT IT. THE ENGINE HAS EXTREMELY LOW MILES, SHOULD BE GOOD FOR LONGER THAN THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536920August 23, 2013
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER SIDE BACK LEFT WINDOW REGULATOR HAS FAILED TWICE. FROM MY RESEARCH, THIS IS A COMMON PROBLEM FOR THE JEEP LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536960August 23, 2013
SUSPENSION
LOWER BALL JOINT FAILURE CAUSED LOSS OF CONTROL OF THE VEHICLE, WHEEL SEPARATION, TIRE DAMAGE, AND LOWER CONTROL ARM DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536651August 22, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED TO HOWEVER, THE VEHICLE INSTEAD ACCELERATED. THE CONTACT HAD TO COAST ONTO THE ROAD SHOULDER TO BRING THE VEHICLE TO STOP, BUT THE ENGINE CONTINUED REV. THE CONTACT PLACED THE GEAR IN PARK AND TURNED THE ENGINE OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHO TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536669August 22, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT SHE HAD BEEN WAITING OVER A YEAR FOR THE PARTS NEEDED TO COMPLETE THE SERVICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536679August 22, 2013
AIR BAGS
AIRBAG WARNING LIGHT AS WELL AS AN AUDIBLE TONE BEGAN INTERMITTENTLY ALERTING IN THIS CAR. DEALERSHIP IS ABLE TO CONFIRM AIRBAG FAULT CODES, BUT IS NOT ABLE TO FIX THE CAR AFTER REPEATED ATTEMPTS AND ONE $500.00 REPAIR THAT FAILED. CHRYSLER GROUP LLC HAS REFUSED TO PROVIDE ANY ASSISTANCE. MY VEHICLE REMAINS AT THE DEALERSHIP WITH NO ACTION BEING TAKEN AND HAS BEEN THERE FOR MORE THAN FOUR MONTHS. NO ONE AT CHRYSLER GROUP LLC OR THE DEALERSHIP CAN AS MUCH AS ASSURE ME THAT IT IS EVEN SAFE TO DRIVE HOME. I CONTACTED CHRYSLER GROUP A FEW TIME IN THE BEGINNING AND ULTIMATELY CHRYSLER CALLED ME AND ESSENTIALLY SAID 'YOUR CAR IS READY. GO THE DEALERSHIP AND PICK IT UP.' I COMMENTED THAT THE DEALERSHIP HAD STATED THAT THE AIRBAG ALERTS WERE STILL OCCURRING AND THAT FAULT CODES THAT COULD NOT BE USED TO MAKE THE REPAIR STILL EXISTED IN THE SYSTEM. CHRYSLER REPLIED THAT THE DEALERSHIP HAD CONFIRMED THAT CODES WERE IN FACT PRESENT IN THE SYSTEM THAT COULD NOT BE RELATED TO AN IDENTIFIABLE REPAIR, AND THAT THE AIRBAG WARNING SYSTEM WAS STILL ALERTING, BUT THAT BOTH SITUATIONS HAD NOTHING TO WITH THE RECALL. I ASKED SPECIFICALLY HOW HE COULD SIMULTANEOUSLY STATE THAT AN UNIDENTIFIABLE AIRBAG SYSTEM FAULT CODE EXISTED, BUT THAT IT CATEGORICALLY WAS NOT RELATED TO THE RECALL. HE BECAME ANGRY AND FRUSTRATED AND INSTRUCTED ME TO NOT QUESTION HIM. IT IS EVIDENT FROM THE AFOREMENTIONED CHAIN OF EVENTS THAT NETHER CHRYSLER GROUP LLC OR THE DEALERSHIP ARE PREPARED TO IMPLEMENT THESE REPAIRS OR ACTUALLY KNOW WHAT IS CAUSING THE INADVERTENT DEPLOYMENT OF THE AIRBAGS IN THE AFFECTED VEHICLES. THERE HAVE BEEN AS MANY AS 215 REPORTED CASES OF THESE INADVERTENT AIRBAG DEPLOYMENTS, AND CHRYSLER HAS PROVEN UNABLE OR UNWILLING TO IMPLEMENT THE NECESSARY REPAIRS. IT IS JUST A MATTER OF TIME UNTIL AN INNOCENT INDIVIDUAL IS SERIOUSLY INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536708August 22, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 12V527000 (AIR BAGS) IN THE MAIL AND WAS ADVISED BY THE DEALER THAT THE PARTS THAT WERE NEEDED TO COMPLETE THE SERVICE WERE NOT YET AVAILABLE. THE DEALER WAS CONTACTED AGAIN EIGHT MONTHS LATER AND STATED THAT THE PARTS STILL WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND THE MANUFACTURER STATED THAT THEY HAD NOT YET DETERMINED HOW TO REMEDY THE DEFECT AND REPROGRAM THE AIR BAG MODULE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536781August 22, 2013
FUEL SYSTEM, GASOLINE
WHEN FILLING THE GAS TANK, GASOLINE OVERFLOWS AND SPILLS OUT OF THE VEHICLE. THIS HAPPENS EVERY TIME I FILL UP! IT'S A VERY DANGEROUS SITUATION AND NOT VERY GOOD FOR THE ENVIRONMENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536826August 22, 2013
STEERING
VEHICLE WAS MAKING A WHINING NOISE WHEN TURNING. I HAD THE CAR CHECKED AND THE POWER STEERING FLUID WAS LOW. IT WAS DISCOVERED THAT THIS CAR IS LEAKING POWER STEERING FLUID ONTO THE RACK AND PINION. ALONG WITH THIS, THE AIRBAG LIGHT IS COMING ON. I BELIEVE THAT THIS MAY BE RELATED TO THE LATEST RECALL CONCERNING THE HEAT SHIELD. JEEP REFUSES TO ADD MY CAR TO THE RECALL LIST AND I AM SURE THIS IS DIRECTLY RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536624August 21, 2013
TRAILER HITCHES
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED AFTER PURCHASING THE VEHICLE, HE WAS ADVISED BY THE LOCAL DEALERSHIP NOT TO INSTALL A TRAILER HITCH, AS CHRYSLER WOULD INSTALL IT IN THE BEGINNING OF JULY 2013. THE CONSUMER IS DISABLED AND HE NEEDED TO RELOCATE AND NEEDED A TRAILER TO PULL A U-HALL TO MOVE. AFTER REPEATED ATTEMPTS WITH JEEP/CHRYSLER, HE WAS TURNED DOWN WITH A VARIETY OF EXCUSES. THE CONSUMER WAS FINALLY FORCED TO HAVE A HITCH PROFESSIONALLY INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536247August 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE AIR BAG WARNING LIGHT HAD ILLUMINATED AND THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY ERRONEOUSLY AND WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536285August 20, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S SIDE WINDOW FAILED AND FELL INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536297August 20, 2013
VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS DRIVING 15 MPH AND ATTEMPTING A RIGHT TURN WHEN THE VEHICLE BEGAN TO ACCELERATE WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP UNTIL HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. UPDATED 10/17/13*LJ
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10536355August 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT UPON STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAG) AND THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE TO AN EXPECTED DATE FOR THE REMEDY PART. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536027August 19, 2013
AIR BAGS, POWER TRAIN, STRUCTURE:BODY, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V121000 (AIR BAGS, POWER TRAIN , STRUCTURE). THE DEALER WAS CONTACTED TO SCHEDULE AN APPOINTMENT FOR THE REPAIR BUT STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED HE HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 45,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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