Jeep Liberty Complaints

8,882 consumer complaints on file.

#10548747October 21, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND ATTEMPTING TO AVOID STRIKING A BEAR, THE VEHICLE FLIPPED OVER AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED LACERATIONS TO THE HEAD, WHICH REQUIRED THREE STAPLES. THE FRONT PASSENGER SUSTAINED A CONCUSSION AND BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 134,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10548533October 19, 2013
FUEL SYSTEM, GASOLINE
HAVE CALLED SEVERAL TIMES TO CHRYSLER (800)247-9753 IN REFERENCE TO THE REAR END BUMPER RECALL ON JEEP LIBERTYS CAMPAIGN # 46 ACCORDING TO REPRESENTATIVES, STATED OWNERS SHOULD BE RECEIVING A LETTER IN THE MAIL END OF SEPTEMBER 2013. HAVEN'T RECEIVED ANY LETTER ADDRESSING RECALL, CALLED AGAIN TODAY 10/19/2013 APPX. MTN. STANDARD TIME 11:48AM , STATED THEY ARE AWAITING APPROVAL FROM NHTS BEFORE ANY LETTERS ARE SENT TO OWNERS IN REFERENCE TO THE RECALL OF REAR END BUMPER CAUSING FIRE HAZARD ISSUES, WHEREAS THEY SHOULD BE ATTACHING A HITCH TO MAKE VEHICLE SAFER FOR PASSENGERS AND DRIVER IN CASE OF REAR END COLLISION SO VEHICLE NOT BURSTING INTO FLAMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548351October 18, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY 4X4. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548370October 18, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, FUEL SYSTEM, GASOLINE
THIS HAS BEEN HAPPENING FOR SOME TIME. WHEN I FILL UP, THE GAS TANKS GUSHES OUT GAS WHEN IT IS FULL. THIS HAPPENS ALMOST EVERY TIME THAT I FILL UP WITH GAS. IT SEEMS EXTREMELY DANGEROUS AS THERE IS ENOUGH FUEL THAT SPILLS ON TO THE GROUND BELOW THE JEEP. I HAVE REPLACED EVERY REGULATOR IN MY JEEP'S WINDOWS. THEY GO OUT ALL OF THE TIME. THE LAST ONE WENT OUT WHILE DRIVING AND THE WINDOW CRASHED DOWN AND SCARED ME TO DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548258October 17, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, WATER BEGAN LEAKING THROUGH THE RETRACTABLE SKY SLIDER, ALLOWING AIR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STRUCTURE OF THE ROOF WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT RECURRED ON THREE OCCASIONS. THE APPROXIMATE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 61,701.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548082October 16, 2013
SEAT BELTS
DRIVER'S SEAT BELT LATCH DOES NOT POP UP AFTER IT IS RELEASED. VERY HARD TO LATCH SEAT BELT. MUST HOLD SEAT BELT CONNECTOR TOGETHER AND QUICKLY MOVE BACK AND FORTH UNTIL IT THE PUSH BUTTON WIGGLES UP ENOUGH TO LATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548087October 16, 2013
VISIBILITY/WIPER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH, DRIVER SIDE FRONT AND REAR, AND PASSENGER SIDE REAR WINDOW REGULATOR CLIPS ARE BROKEN. ALL OF THE WINDOWS DROPPED DOWN INTO DOOR AND ARE NOW BEING HELD UP WITH A PLASTIC WEDGE JAMMED IN THE OPENING TO HOLD THE WINDOWS UP. THREE WINDOWS ON THIS ONE VEHICLE AND THOUSANDS OF OTHER COMPLAINTS ONLINE AND THERE IS NO RECALL? WHEN YOU ARE DRIVING DOWN THE HIGHWAY AT 70 MPH, WHILE IT IS RAINING, AND THE WINDOW REGULATOR CLIP BREAKS AND THE WINDOW DROPS DOWN WITH NO NOTICE? THIS IS A SAFETY DEFECT THAT SHOULD BE REPAIRED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548099October 16, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT WINDOW ERRONEOUSLY OPENED AND FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE REGULATOR HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548148October 16, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. ...UPDATED 11-18-13 *BF UPDATED 11/20/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547973October 15, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT PRIOR TO HAVING THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. ONCE THE RECALL SERVICE WAS COMPLETE, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547760October 13, 2013
AIR BAGS
AIR BAG LIGHT COMING ON AND STAYING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547707October 12, 2013
FUEL SYSTEM, GASOLINE
SINCE I BOUGHT MY 2006 IN NOVEMBER OF 2010 I CANNOT FILL THE GAS TANK W/O IT OVERFLOWING.....THE SENSOR THAT SENSES IT'S FULL IS DEFECTIVE.......ME AND ABOUT A ZILLION OTHER LIBERTY OWNERS.THIS IS A DANGEROUS DEFECT!.....I HAVE OWNED 5 JEEPS AND THIS WOULD CAUSE ME TO RECONSIDER ANOTHER ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547648October 11, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE PARKED, THE REAR DRIVER AND PASSENGER'S SIDE GLASS FELL INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE WINDOW REGULATORS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE LATER OCCURRED ON THE FRONT DRIVER'S SIDE WINDOW. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547500October 10, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT HAD HIS VEHICLE REPAIRED UNDER RECALL NOTICE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT THE PROBLEM WITH THE AIR BAG LIGHT PERSISTED. THE DEALER REFUSED TO REPAIR THE VEHICLE A SECOND TIME. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547513October 10, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE DRIVER OF THE VEHICLE MAY HAVE FALLEN ASLEEP AT THE WHEEL. WHEN THE DRIVER SUDDENLY WOKE UP AND ATTEMPTED TO AVOID CRASHING INTO A TREE THE VEHICLE ROLLED OVER. THE DRIVER'S SIDE SEAT BELT FRACTURED AND FAILED TO RESTRAIN THEM. THE DRIVER OF THE VEHICLE DID NOT SURVIVE THE CRASH. THE MANUFACTURER WAS MADE MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATELY FAILURE MILEAGE WAS 26,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10547532October 10, 2013
VISIBILITY/WIPER
I WAS BACKING OUT OF MY DRIVEWAY , IT WAS DARK OUTSIDE AND I COULD NOT SEE THROUGH THE REAR GLASS OF THE VEHICLE DUE TO THE FACT THAT THE TINT IS TOO DARK ON THESE AND MOST SUV'S . I FEEL THAT THEY NEED TO MAKE THE REVERSE LIGHTS MUCH BRIGHTER IF THEY ARE GOING TO TINT THE WINDOWS THAT DARK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10547533October 10, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACTS VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN 12V527000 (AIR BAGS) AND HE WAS ADVISED THAT THE AIR BAG LIGHT CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547546October 10, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE NHTSA CAMPAIGN 12V527000 (AIR BAGS) PERFORMED; HOWEVER, THE REPAIR DIDN'T CORRECT THE FAILURE, THE AIR BAG LIGHT REMAINED ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547562October 10, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THE REAR DRIVER AND PASSENGER SIDE POWER WINDOW MALFUNCTIONED. THE CONTACT HEARD A STRANGE SOUND WHILE THE WINDOW OPENED AND CLOSED. THE CONTACT ALSO STATED THE WINDOW AT TIMES WOULD FALL INSIDE THE DOOR WHILE THE POWER WAS OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE TEST RESULTS CONFIRMED A DEFECTIVE REGULATOR. THE DEALER REPLACED BOTH REGULATORS BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547271October 8, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I PURCHASED MY JEEP LIBERTY IN 2003. ABOUT 2 YEARS AFTER PURCHASE, THE FIRST WINDOW REGULATOR WENT OUT. UNFORTUNATELY, THERE WERE ONLY WARRANTY'S TO COVER THE REPAIR FOR 2006-2007 MODELS, REQUIRING ME TO PAY FOR THE REPAIR. THE REGULATOR WENT OUT 2 MORE TIMES OVER THE NEXT 3 YEARS - WITH OUT OF POCKET COSTS EACH TIME TO REPAIR. THE 4TH TIME THE REGULATOR WENT OUT, I CONTACTED JEEP, EXPLAINED THE SITUATION AND THEY WERE HAPPY TO OBLIGE. JEEP HAD TO PAY FOR REGULATOR ONE MORE TIME, AS ANOTHER WENT OUT JUST A FEW MONTHS LATER. THIS TOTALS 5 INCIDENTS (3 OUT OF POCKET; 2 PAID BY JEEP). I AM NOW ON THE 6TH TIME THE REGULATOR HAS GONE OUT. I CONTACTED JEEP, BUT THEY HAVE CHOSEN NOT TO PAY FOR THIS REPAIR AND SAYS IT IS NOT THEIR ISSUE. I HIGHLY DISAGREE, AS THIS IS AN ISSUE THAT SHOULD HAVE BEEN RECALLED YEARS AGO. NOT ONLY DOES THIS CREATE A SAFETY ISSUE WITH A WINDOW THAT DOES NOT STAY UP, BUT WE ARE NOW APPROACHING COLD, WINTER WEATHER. IT IS MY REQUEST THAT ALL JEEP WINDOW REGULATORS GET THE SAME TREATMENT AND FIXED REGARDLESS OF AGE OF VEHICLE, MAKE, MODEL AND/OR MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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