Jeep Liberty Complaints

8,882 consumer complaints on file.

#10584282April 22, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583789April 21, 2014
AIR BAGS, FUEL SYSTEM, GASOLINE, STRUCTURE
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT AND FUEL TANK LEAKAGE RECALL NOTICES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE, AND SHE WOULD BE NOTIFIED OF THE AVAILABILITY. THE CONSUMER STATED TOO MUCH TIME HAS ELAPSED, SINCE SHE RECEIVED THE RECALL LETTER IN SEPT 2013, AND JAN 2014. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583869April 21, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE DEALER AND MANUFACTURER WERE BOTH CONTACT AND WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583973April 21, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583975April 21, 2014
STRUCTURE:BODY:ROOF AND PILLARS
THE SKYSLIDER ROOF ON THE JEEP LIBERTY DOES NOT STAY CLOSED WHILE DRIVING. IT LIFTS LOOSE FROM THE TRACK WHILE CLOSED AND TRAVELING AT SPEEDS OVER 50 MPH. I AM ABLE TO SEE THE OUTSIDE THROUGH THE GAP IT CREATES AND FEAR THAT IT WILL LIFT OPEN FROM THE CAR. I HAVE READ OF SIMILAR INCIDENTS WHERE THE ROOF DID INDEED FALL OFF AT HIGH SPEEDS. I FEAR THAT MINE WILL TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584047April 21, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584068April 21, 2014
FUEL SYSTEM, GASOLINE
STILL NO CONTACT ABOUT SAFETY RECALL INSTALLATION OF TRAILER HITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584072April 21, 2014
FUEL/PROPULSION SYSTEM
I FILLED UP AT 2 DIFFERENT GAS STATIONS ABOUT 300 MILES APART AND THE SAME PROBLEM OCCURRED. I SET THE AUTOMATIC STOP AND THE PUMP AUTOMATICALLY SHUTS OFF. I GO TO REMOVE THE HANDLE ABOUT 2-3 SECONDS LATER AND GAS COMES SPEWING OUT ALL OVER THE SIDE OF THE JEEP AND ONTO THE GROUND. THERE SEEMS TO BE A REOCCURRING PROBLEM WITH THOUSANDS OF LIBERTY OWNERS. MANY PEOPLE I HAVE TALKED TO TELL ME THAT THERE IS NO PERMANENT FIX FOR THIS AND I HAVE TO LIVE WITH IT. I HAVE OWNED ABOUT 10 DIFFERENT VEHICLES IN MY TIME AND NOT A SINGLE ONE OF THEM EVER HAD THIS PROBLEM. I WILL NOT STAND FOR THE "THERE IS NO PERMANENT FIX" BS ANYMORE. THIS IS A DESIGN FLAW BY CHRYSLER INC AND NEEDS TO BE ADDRESSED AS THE OWNERS ARE AT RISK OF INJURY AND THE GAS STATIONS ARE AT RISK OF FIRE AND THE GENERAL PUBLIC ARE AT RISK AS WELL. SOMETHING NEEDS TO BE DONE BY CHRYSLER, IF NOT I WILL REPORT THEM TO THE BETTER BUSINESS BUREAU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583663April 19, 2014
SUSPENSION
I WAS AT A FULL STOP AT A RED LIGHT, AND WHEN THE LIGHT TURNED GREEN, MADE A RIGHT HAND TURN. DURING THE TURN I HEARD A LOUD THUD FROM THE REAR PASSENGER'S SIDE WHEEL AREA, AND THE BACK END OF THE CAR SHIMMIED A LITTLE BIT. I PULLED INTO A SHOPPING CENTER ABOUT A 1/8 MILE AWAY, PARKED MY VEHICLE, AND GOT OUT TO INSPECT THE AREA I HEARD THE NOISE COME FROM. MY LOWER CONTROL ARM HAD ALMOST COMPLETELY SNAPPED. I DECIDED TO INSPECT THE DRIVER'S SIDE REAR LOWER CONTROL ARM, WHICH WAS CRACKING AS WELL. I DECIDED TO LOOK UP ANY RECALLS ON MY MAKE, MODEL AND YEAR, AS I TAKE VERY GOOD CARE OF MY VEHICLE AND FOUND THIS ODD. TURNS OUT THERE IS A RECALL FOR THE LOWER CONTROL ARMS, THE "L27" RECALL. I WAS NOT MADE AWARE OF THIS BY CHRYSLER. I CONTACTED THEIR CUSTOMER SERVICE, AND WAS TOLD THAT IT WOULD BE TOWED TO THE NEAREST DEALERSHIP FOR INSPECTION; ALSO, IF I REQUESTED THAT MY VEHICLE BE TAKEN TO A DIFFERENT DEALERSHIP, THERE WOULD BE AN ADDITIONAL FEE. IT WAS BROUGHT TO THE DEALERSHIP, AND IT WAS CONFIRMED TO BE THE RECALL. I ASKED IF THERE WERE ANY OTHER RECALLS, AND I WAS TOLD BY THE SALES REP THAT THERE IS ANOTHER RECALL, THIS ONE CONCERNING THE FUEL TANK, WHICH CHRYSLER WOULD INSTALL A FREE TRAILER HITCH FOR TO PROTECT IT FROM REAR END COLLISIONS. THE REP THEN INFORMS ME "BUT WE DON'T HAVE THOSE PARTS, NO ONE REALLY HAS THEM, SO WE AREN'T DOING ANYTHING ABOUT THAT RIGHT NOW". HITS ME FOR A $4,400 QUOTE FOR OTHER THINGS THEY FOUND WRONG. I HAD MY CAR THERE FOR A WEEK, AND I HAD TO PAY FOR MY RENTAL CAR. I WAS TOLD BY CHRYSLER THAT IT IS UP TO THE DEALERSHIP TO OFFER HELP WITH THAT, WHICH THIS ONE DOESN'T. I TOLD THEM THAT I SHOULD NOT HAVE TO PAY $350 EXTRA TO COVER A RENTAL BECAUSE OF A RECALL THAT IS THEIR BRAND'S FAULT AND RESPONSIBILITY TO REPAIR. I AM LUCKY I WASN'T ON A HIGHWAY. BOTH CHRYSLER AND DEALERSHIP REFUSE TO PAY FOR RENTAL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583448April 18, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583458April 18, 2014
FUEL SYSTEM, GASOLINE
RE.: SAFETY RECALL N46 / NHTSA / 13V-XXX ON 4/15/2014, MY DAUGHTER CAR BROUGHT HER CAR TO THE JEEP DEALERSHIP FOR THE SECOND TIME TO HAVE A TRAILER HITCH INSTALLED TO REMEDY THE FUEL TANK PUNCTURE HAZARD IN CASE OF REAR END COLLISIONS. BOTH TIMES THE DEALERSHIP INFORMED MY DAUGHTER THAT THE PARTS ARE NOT AVAILABLE. AFTER MORE THAN 8 MONTHS, I BELIEVE THAT CHRYSLER CORP. HAD SUFFICIENT TIME TO GET THESE PARTS AND FIX THE VEHICLE. APPARENTLY, CHRYSLER CORP IS NOT INTENDING OR ABLE TO FIX THE SAFETY PROBLEM WITH MY DAUGHTER'S CAR. I AM REQUESTING THAT CHRYSLER SUGGESTS AN ALTERNATE SOLUTION TO REMEDY THE SITUATION IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583493April 18, 2014
FUEL SYSTEM, GASOLINE
DEALER UNABLE TO HANDLE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583563April 18, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) BUT WAS INFORMED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIME FRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/17/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583564April 18, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583297April 17, 2014
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE OVER A YEAR AGO AND WAS STILL WAITING FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/26/14*CN UPDATED 07/08/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583313April 17, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. BOTH DEALER AND MANUFACTURER WERE MADE AWARE OF THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583404April 17, 2014
UNKNOWN OR OTHER
WAS A RECALL NOTICE ISSUED FOR JEEP 2007 LIBERTY? NO ONE AT THE DEALERS KNOWS ANYTHING ABOUT IT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583033April 16, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V2520 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND ATTEMPTED TO HAVE THE VEHICLE SERVICED BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAS NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583089April 16, 2014
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT SHE WAS CONCERNED FOR HER SAFETY SINCE THE PARTS WERE NOT GOING TO BE AVAILABLE UNTIL AUGUST FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAS NOT EXPERIENCED THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583107April 16, 2014
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty