Jeep Liberty Complaints

8,882 consumer complaints on file.

#10630734September 4, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER'S SIDE SEAT WARMERS BURNT A HOLE IN THE SEAT AND THE CONTACT'S PANTS. ALSO THE PASSENGER'S SIDE SEAT WARMER FAILED TO SHUT OFF AND STAYED ON CONTINUOUSLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630856September 4, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630300September 3, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM). HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PARTS SHOULD BE AVAILABLE WITHIN 3 MONTHS. THE CONTACT RECENTLY CALLED THE DEALER AND WAS INFORMED THAT THE PARTS WERE STILL NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630323September 3, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630474September 3, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630514September 3, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). HOWEVER, THE AIR BAGS WARNING LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE RECALL REPAIR MAY NOT REMEDY THE WARNING LIGHT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630545September 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PARTS NEEDED TO SERVICE THE VEHICLE UNDER THE RECALL WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS WERE AVAILABLE, BUT BECAUSE OF A WAITING LIST THE PARTS WERE ARRIVING SLOWLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629972September 2, 2014
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL THE GAS TANK, ABOUT A CUP OF GAS SHOOTS OUT AS THE GAS HOSE TURNS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630016September 2, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT FUEL SPEWED OUT FROM THE FILLER NECK WHILE THE VEHICLE WAS BEING FUELED. AFTER CLOSING THE FUEL CAP, THE FUEL CAP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,151.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630060September 2, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. AFTER REFUELING THE VEHICLE, THE FUEL GAUGE INDICATOR ILLUMINATED. THE CONTACT STATED THAT LESS THAN TEN GALLONS OF FUEL WAS INSERTED INTO THE FUEL TANK IN ORDER FOR THE FUEL NOT TO OVERFLOW. THE DEALER STATED THAT THE FUEL PUMP MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THERE WAS NO REMEDY AVAILABLE FOR THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630147September 2, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630208September 2, 2014
TRAILER HITCHES
I RECEIVED TWO SAFETY RECALL NOTICES FOR MY CAR. MY CHRYSLER DEALER WILL NOT MAKE THE SAFETY FIX. THE DEALER CLAIMS THEY DO NOT RECEIVE ENOUGH TRAILER HITCHES FOR ALL THE CARS NEEDING THE SAFETY FIX. WHY BOTHER SENDING ME A NOTICE TO HAVE MY CAR MADE SAFE WHEN CHRYSLER WILL NOT MAKE THERE CARS SAFE? I AM DO NOT THINK CHRYSLER OR YOU REALLY CARE ABOUT PEOPLE'S SAFETY. IT SEEMS CHRYSLER AND YOU JUST TALK AND NO ACTION BECAUSE...MY GUESS...THIS INACTION SAVES MANY PEOPLE A LOT OF MONEY. THE SAD PART OF THE WHOLE THING NO ONE CARES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629812September 1, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN DECEMBER, 2011, THE FRONT DRIVER'S SIDE WINDOW OF MY JEEP LIBERTY FELL SUDDENLY WHILE I WAS DRIVING THE VEHICLE. THE SUDDEN AND UNEXPECTED OCCURRENCE NEARLY CAUSED ME TO LOSE CONTROL OF THE CAR. I FELT FORTUNATE THAT I WAS DRIVING WHEN THIS HAPPENED AND NOT ONE OF MY CHILDREN. HAD I BEEN AN INEXPERIENCED DRIVER, THE SUDDEN SHOCK OF THIS OCCURRENCE WOULD HAVE CAUSED ME TO LOSE CONTROL OF THE CAR. I TAPED THE WINDOW UP AND CONTINUED TO DRIVE IT. TWO WEEKS LATER, THE REAR WINDOW ON THE DRIVER'S SIDE SUDDENLY AND UNEXPECTEDLY FELL. AT THAT TIME, MY DOG NEARLY FELL OUT OF THE CAR. IN THE SPRING OF 2012, AFTER DRIVING AROUND WITH TAPED UP WINDOWS FOR FOUR MONTHS, I TOOK THE CAR TO A JEEP DEALER. THE REPAIR COST ME $850.00. THIS PAST SPRING, THE SAME THING HAPPENED WITH THE WINDOW ON THE RIGHT PASSENGER SIDE. I HAVE BEEN DRIVING WITH DOOR STOPPERS SHOVED INTO THE WINDOW TO HOLD IT UP. HOPE I DON'T HAVE TO WORRY ABOUT A GRANDCHILD FALLING OUT! I HAVE BEEN RESEARCHING THIS ISSUE ON THE INTERNET AND THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS VERY ISSUE! THE PROBLEM APPEARS TO BE A CHEAP PLASTIC PART IN THE WINDOW MECHANISM. MANY JEEP LIBERTY OWNERS ARE SAYING IT IS NOT WORTH FIXING THEIR WINDOWS ANYMORE, BECAUSE THEY FIX THEM AND THEN THE WINDOWS JUST FALL AGAIN AND AGAIN AND AGAIN. WHY IS THIS NOT SEEN AS A SAFETY ISSUE? I WORK IN THE PUBLIC HEALTH SECTOR AND THIS IS MOST DEFINITELY A SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629685August 31, 2014
POWER TRAIN
THE TRANSMISSION PAN IS ROTTING OUT AND LEAKING ONTO THE EXHAUST , EVERY MORNING WHEN I LEAVE FOR WORK I SMELL SOMETHING BURNING. WELL COME TO FIND OUT ITS BEEN RUSTING FOR A LONG TIME NOW SEEING I HAVE ONLY HAD THIS JEEP FOR TWO YEARS NOW , BUT I HAVE LOTS OF PROBLEM WITH THIS JEEP , JEEP TOLD ME THAT THEY DON'T COVER RUST AND CORROSION . I FEEL ITS A MANUFACTURING BLEMISH , THAT THEY DON'T WANT TO STAND BEHIND . I AM AND AUTO INSPECTOR FOR LARGE AUTO AUCTION . BACK TO THE PAN , THE PAN IS PAINTED BUT RUSTING UNDER THE PAINT , WHICH MEANS IT WAS NOT PREP RIGHT FOR PAINTING , THE EXHAUST PIPE IS LESS THREE INCHES FROM THE PAN , EXHAUST CONVERTER ARE ON BOTH SIDE OF THE PAN WITH THE Y PIPE RIGHT BEHIND SO THERE IS EXTREME HEAT THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629705August 31, 2014
AIR BAGS
THERE WAS A RECALL ON THE FRONT AIR BAGS WHERE THEY WOULD DEPLOY AT ANY TIME. I TOOK MY JEEP IN AROUND 6-12 MONTHS BEFORE THE INCIDENT HAPPENED AND GOT THE RECALL FIXED BUT IT STILL WENT OFF. I HAVE A REMOTE STARTER ON IT AND HAD IT RUNNING TO COOL IT OFF BEFORE I GOT IN TO LEAVE. I WAS STANDING NOT EVEN 10 FEET FROM IT AND IT JUST WENT OFF. I JUST WANTED YOU TO BE AWARE OF THE FACT THAT I HAD THE RECALL FIXED AND IT STILL DIDN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629749August 31, 2014
SERVICE BRAKES
DRIVING ALONG BEHIND SEVERAL OTHER VEHICLES, THE WEATHER WAS WARM AND THE ROADWAY WAS DRY. DUE TO A RED LIGHT, VEHICLES AHEAD RAPIDLY SLOWED TO A STOP. I WAS TRAVELING AT ABOUT 30MPH AND APPLIED MY BRAKE PEDAL TO AVOID HITTING THE SLOWLY MOVING VEHICLE AHEAD. MY VEHICLE FAILED TO SLOW DOWN AND I PUMPED THE BRAKES TO NO AVAIL. I TURNED TO THE RIGHT AND CONTINUED TO PUMP THE BRAKE PEDAL. THE BRAKE FINALLY CAUGHT AND THE VEHICLE CAME TO A STOP WITHIN TWO FEET TO THE RIGHT OF THE STOPPED VEHICLE AHEAD. IT RESEMBLED THE FEELING OF ABS ON AN ICY ROAD, BUT ROAD CONDITIONS WERE EXCELLENT AT THE TIME. I HAVE BEEN EXTREMELY CAUTIOUS DRIVING THIS VEHICLE SINCE THE BRAKE FAILURE. THERE IS GOOD BRAKE PEDAL AND THE MASTER CYLINDER IS FILLED WITH BRAKE FLUID. I AM UNCOMFORTABLE DRIVING THIS VEHICLE AND AFTER READING A MULTITUDE OF OTHER MISHAPS BY OTHER 2002 LIBERTY OWNERS, THIS IS A DANGEROUS MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629571August 30, 2014
FUEL/PROPULSION SYSTEM
EACH TIME I TRY TO FILL UP THE GAS TANK, THE TANK OVERFLOWS AND GAS SPEWS ONTO THE GROUND, ONTO THE PUMP, AND ALL OVER THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629310August 29, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE FAILURE WAS NOT REMEDIED. DUE TO THE FAILURE, THE VEHICLE WAS UNABLE TO PASS STATE INSPECTION. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629309August 29, 2014
ELECTRICAL SYSTEM, STEERING, VISIBILITY/WIPER
FEBRUARY 2014: OPENED MY CAR WITH THE KEY WHEN THE FOB WOULDN'T WORK. HORN AND RADIO BLARED, BOTH FRONT AND REAR WINDSHIELD WIPERS TURNED ON, IN ADDITION TO ALL DASHBOARD LIGHTS. CONTINUED FOR 10 MINUTES UNTIL BATTERY WAS DISCONNECTED. IN THAT TIME, THE CAR WOULD NOT START. AFTER 5 MINUTES, THE BATTERY WAS RECONNECTED AND THE CAR STARTED WITHOUT ISSUE. APRIL 2014: WHILE TURNING INTO A GAS STATION, MY JEEP COMPLETELY STOPPED. AFTER WAITING 2 MINUTES IT STARTED AGAIN. I TOOK IT TO MY LOCAL MECHANIC WHO CLEANED CORROSION AROUND THE BATTERY. 2 WEEKS LATER, I WAS DRIVING ON A 3 LANE HIGHWAY, BEGAN TO DECELERATE AND AT APPROXIMATELY 25MPH, THE JEEP'S ENGINE TURNED OFF. AT THE SAME TIME, ALL OF THE DASHBOARD LIGHTS TURNED ON IN ADDITION TO THE HORN AND WINDSHIELD WIPERS. THANKFULLY I WAS ABLE TO COAST TO THE SHOULDER WITHOUT INCIDENT, WHERE THE JEEP CONTINUED THE SAME BEHAVIOR FOR ABOUT 10 MINUTES, AND THEN ABRUPTLY STOPPED. THE CAR WOULD NOT START AGAIN UNTIL THE BATTERY WAS DISCONNECTED AND THEN RECONNECTED. I BROUGHT IT TO A CHRYSLER DEALER THAT EVENING AND DETAILED THE ISSUES. THEY MONITORED IT FOR 3 DAYS, BUT ULTIMATELY RETURNED THE CAR STATING THEY COULD NOT FIND ANY ISSUES BUT COULD REPLACE MODULE FOR ALMOST $1000! MAY 2014: REPLACED THE BATTERY AND HAD MINIMAL ISSUES INCLUDING WINDSHIELD WIPERS RANDOMLY STARTING AND STOPPING, BUT NO HORN OR SHUT DOWN ISSUES, UNTIL... JUNE 2014: A SIMILAR INCIDENT OCCURRED THAT MIRRORED THE APRIL DECELERATION INCIDENT. AT THIS POINT I DISCONNECTED MY HORN--A SAFETY ISSUE, BUT THE BLARING WAS BECOMING INCREASINGLY INCONVENIENT. A WEEK LATER THE CAR TURNED OFF WHILE PULLING INTO A PARKING SPACE. WHEN I EXITED THE THE STORE AND ATTEMPTED TO START THE CAR, IT STARTED WITHOUT INCIDENT. SINCE JUNE, THE JEEP HAS ONLY EXHIBITED MINOR ISSUES SUCH AS THE WINDSHIELD WIPERS RANDOMLY STARTING, BUT IT'S ONLY A MATTER OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629443August 29, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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