Jeep Grand Cherokee Complaints (2025)

83 consumer complaints on file.

• #11654788April 15, 2025
  VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

  Traveling at around 55 MPH, slowed down for a stop light. Dash started flashing and beeping and stated "shift to park then shift to desired gear." Could not accelerate, had to put in park then back in drive to keep moving. No check engine light. 2 dealerships cannot fix because there's no code. Seems to be a common occurrence on Jeep forums. Afraid this will happen again on the interstate and I will get rear ended or not be able to get off the road. Major safety concern!

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11654077April 11, 2025
  FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, ELECTRICAL SYSTEM

  brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came to a complete stop and I look down and the car is in park. I was unable to put the car back in drive on the freeway. Put on my hazards and called 911 immediately, knowing how dire the situations was, while trying to find a way to get moving, and watched as I was rear ended by a pickup going full speed.

  Crash:

  Yes

  Fire:

  No

  Injuries:

  2

  Deaths:

  0

• #11638274January 24, 2025
  SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL

  Purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. After taking to the dealer multiple times. They are unable to find anything.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0