Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#705469April 9, 1999
VEHICLE SPEED CONTROL
THIS CAR ACCELERATED ON ITS OWN THE SECOND I PUT IT IN "DRIVE".I DID NOT TOUCH THE GAS.THE CAR THEN ACCELERATED UP TO 60MPH AS IT WENT AIRBORNE OVER A HILL , AND HIT A TREE. I WAS VERY SERIOUSLY INJURED FROM THIS ACCIDENT, AND HAVE A PERMANENT INJURY FROM IT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#705418April 8, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING TO WORK THE TRANSMISSION GOT STUCK IN FIRST GEAR AND WOULD NOT SHIFT INTO SECOND GEAR OR ANYOTHER GEAR FOR THAT MATTER. I WAS STUCK DRIVING A MAXIMUM OF 20 MPH TO WORK. I HAD TO GET THE VEHICLE TOWED TO THE DEALERSHIP. SINCE THEN I HAVE HAD PROBLEMS WITH THE TRANSMISSION SHIFT HARD BETWEEN FIRST AND SECOND GREAR. (DEALER HAS TRIED MAKING ADJUSTMENTS WHICH DO NOT SEEM TO HELP). I ALSO HAVE NOTICED THAT WHEN SHIFTING INTO REVERSE A LOUD WHINNING NOISE CAN BE HEARD FROM THE TRANSMISSION. THE DEALER SAYS THIS IS NORMAL. THE REASON FOR THIS IS THE TRANSMISSION IS FILLING UP WITH FLUID. I FIND THIS EXPLANATION UNACCEPTABLE I HAVE NEVER HEARD A NOISE LIKE THIS FROM MY 1993 GRAND CHEROKEE OR ANYOTHER CAR FOR THAT MATTER. I HAVE READ HUNDREDS OF REPORTS OF UNSATISFIED 1999 GRAND CHEROKEE OWNERS WITH TRANSMISSION PROBLEMS, AND I THINK CHRYSLER NEEDS TO DO SOMETHING ABOUT IT. I HAVE ASKED JEEP TO REPLACE MY ENTIRE TRANSMISSION SEVERAL TIMES, BUT THEY REFUSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705430April 8, 1999
SUSPENSION:REAR
LOUD BANGING ON THE REAR FLOORBOARDS OVER ANY BUMPS. DEALER AND MANUFACTURER SAY IT'S A BALL JOINT ON THE NEW DESIGN OF THE REAR SUSPENSION. THEY CURRENTLY DON'T KNOW HOW TO FIX THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833466April 7, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT VARIOUS SPEEDS THE ENGINE WILL SHUT DOWN INTERMITTENTLY/STALL, WILL NOT RESTART, WHICH COULD CAUSE AN ACCIDENT.DEALER REPLACED AUTOMOBILE SHUT RELAY, BUT DEFECT IS STILL OCCURRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705387April 7, 1999
SUSPENSION
QUADRA TRAC , DISTINCT VIBRATION AND NOISE 55 TO 75 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836534April 6, 1999
SUSPENSION
AT 200 MILES CONSUMER NOTICED A HISSING NOISE IN THE STEERING COLUMN AREA AND ANOISE IN THE REAR END AREA. DEALERSHIP SAID IT WAS A PROBLEM WITH STEERING A PINION GEAR FAILURE. DEALER CHANGED THE PUMP, THEN THE STEERING BOX. THE SECOND TIME NOISE STILL PERSISTED. MANUFACTURER SAID THERE WAS NO SOLUTION. ALSO, IT WAS NOT A SAFTEY PROBLEM. THE THEY CHANGED THE PINION GEAR, AND IT DID NOT CORRECT THE PROBLEM. SENT ANOTHER REPRESENTATIVE FROM JEEP, AND HE WANTED TO CHANGE THE GEAR BOX. VEHICLE HAS BEEN AT DEALERSIP FOR 1 1/2 MONTHS THUS FAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705326April 6, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
FRONT AND REAR TRANSFER CASES MUST BE ALIGNED PROPERLY AT MANUFACTURING. THE FRONT TRANSFER CASE WAS SET UP WRONG, CAUSING EXTREME GEAR WEAR. MECHANIC INDICATED THAT DEALERSHIP KNEW OF THE PROBLEM AND STILL SOLD THE CAR. THIS PROBLEM CAN CAUSE SUDDEN FAILURE AND SUDDEN STOPPAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705346April 6, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NO SUMMARY LISTED FOR THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705288April 5, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
IN EXAMING THE JEEP GRAND CHEROKEE, I NOTICE THE LOCATIN OF THE FUEL TANK APPEARED TO MAKE IT SUBJECT TO RUPTURE WHEN THE VEHICLE WAS SUBJECTED TO A REAR END COLLISION, WHEN THE COLLIDING VEHICLE SUBMARINED SLIGHTLY. WE ARE IN THE PROCESS OF PURCHASING A JEEP AND WOULD LIKE YOUR OPINION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705309April 5, 1999
VEHICLE SPEED CONTROL
WHEN VEHICLE WAS TAKEN OUT OF PARK, INTO DRIVE, THE ACCELERATOR WENT TO THE FLOOR BOARD, AND THE ENGINE WENT WIDE OPEN. THEN THE TRANSMISSON ENGAGED, AND THE CAR WENT OUT OF CONTROL, AND THE BRAKES WOULD NOT HOLD IT, AS THE CAR WAS UNDER MOTION AND FULL POWER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705269April 4, 1999
FUEL SYSTEM, GASOLINE:DELIVERY, ELECTRICAL SYSTEM:IGNITION:MODULE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DRIVING UP A VERY STEEP HILL AT NIGHT. CAR STARTS TO BUCK WILDLY, LOOSE POWER, RPM GOES CONSTANTLY FROM 300 TO 2000. SEEMS FUEL STARVED. OVER HILL, ENGINE SEEMS TO RUN FINE. THEN ON HIGHWAY AT 70 MPH, ENGINE SHUTS ITSELF OFF, TWICE WITHIN HALF HOUR. DEALER SAYS COMPUTER CHIP AND REPLACES, BUT NOT FIXED. THEN SAYS FUEL PUMP. REPLACES. NOW SIX WEEKS LATER, SAME THING HAPPENING TO CAR. NOT FUEL GAUGE PROBLEM, AS TANK 3/4 FULL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705280April 4, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM HAS FAILED A NUMBER OF TIMESS (NO PUMPING ON HARD BRAKING), ONCE CAUSED ME TO SKID INTO THE REAR OF A VEHICLE DUE TO UNCONTROLABILTY (PERSON IN OTHER CAR SAID SHE HEARD SKIDDING. PEOPLE AT DEALERSHIP SOUNDED LIKE THEY HAVE HEARD THIS BEFORE (THEY SAID THAT ALL THEY HAD TO DO WAS RESET THE ABS SYSTEM). AFTER RESETTING ABS SYSTEM IT WORKED FOR A WHILE AND THEN STOPPED FUNCTIONING AGAIN. COULDN'T AFFORD THE $50 FEE FOR BRINGING IT IN A LOT (100K WARRANTY.) SO I DROVE IT AS A NON ABS CAR, BUT STILL NO PUMPING FEELING WHEN PEDAL IS DEPRESSED, ANY MORE QUESTIONS PLEASE E-MAIL AT [email protected]. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#782050April 4, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE DIFFERENTIAL MAKES HUMMING NOISE AT SPEEDS BETWEEN 45 TO 55 MPH. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705226April 2, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
IDLING VEHICLE SHIFTED OUT OF PARK INTO REVERSE AND RAN DOWN DRIVEWAY STRIKING A MAILBOX, JUMPED THE CURB AND CRASHED INTO TREES IN NEIGHBOR'S LOT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#542950April 1, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, UNKNOWN OR OTHER
WHILE EXITING FROM HIGHWAY THROTTLE PEDAL STUCK IN THE FULL ON POSITION, RERSULTING IN UNWANTED ACCELERATION DUE TO FLOOR MAT INTERFERENCE. ONLY AFTER SHIFTING INTO NEUTRAL, CONSUMER WAS ABLE TO STOP VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705173April 1, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
I AM HAVING MY TRANSFER CASE REPLACED FOR THE SECOND TIME ON A 1994 JEEP GRAND CHEROKEE. MY JEEP HAS BEEN SITTING AT THE CHRYSLER DEALER FOR ALMOST THREE WEEKS BECAUSE THE PART IS ON "NATIONAL BACKORDER!" DOESN'T THAT TELL YOU SOMETHING RIGHT THERE!! I ALSO ALMOST GOT HIT BECAUSE THE CAR WOULD NOT TURN OR EVEN MOVE! I COULD NOT DRIVE UP A MULTI LEVEL PARKING DECK BECAUSE THE TURN WAS TOO TIGHT! NONE OF THIS SEEMS TO BE A CONCERN OF DAIMLERCHRYSLER! CHRYSLER HAS AGREED TO REPLAE THE DEFECTIVE PART AGAIN, BUT THEY WANT ME TO PAY A DEDUCTABLE OF $400. WHAT ABOUT MY EXPENSE OF A RENTAL CAR. WHAT ABOUT MY INCONVEINIENCE, WHAT ABOUT MY ALMOST BEING HIT BECAUSE THE CAR WOULD NOT TURN! I AM NOT THE ONLY JEEP OWNER THAT HAS HAD THIS PROBLEM. EACH TIME I GET THE OPPORTUNITY TO ASK AN OWNER, IT SEEMS THAT THEY TOO HAVE HAD THIS PROBLEM. ONE FELLOW WENT AS FAR AS CONTACTING A LAWYER. WHAT FURTHER ACTIONS CAN I TAKE- ALL I WANT IS A NEW TRANSFER CASE THAT WILL NOT "GO BAD" AGAIN AND NOT TO PAY ANYTHING FOR IT! I DO ONLY HIGHWAY DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705189April 1, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE PURCHASED WITH APPROXIMATELY 39800 MILES ON THE ODOMETER. THIS FAILURE OF THE WATER PUMP AT 55000 MILES SEEMS VERY PREMATURE. MECHANIC AT GARAGE WHERE REPAIR WAS MADE REMARKED THAT HE HAD SEEN SEVERAL FAILURES OF WATER PUMPS IN CHRYSLER PRODUCTS RECENTLY. WHILE NOT DIRECTLY A SAFETY PROBLEM, THERE COULD BE MORE OF THIS TYPE OF FAILURE AS VEHICLES FROM THIS MODEL YEAR REACH THE 50000 TO 65000 MILEAGE REGION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836340March 31, 1999
SUSPENSION, SEAT BELTS:FRONT:RETRACTOR
VEHICLE HAS BEEN INTO THE REPAIR SHOP TWICE FOR VIBRATION. WHEN DRIVING AT 35 MPH, THE STEERING WHEEL WAS VIBRATING. ALS0, PASSENGER'S SIDE SEAT BELT WON'T ROLL UP, IT JUST STAYS OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544717March 30, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
OUTRAGEOUS BILL FOR REPAIRS, NOT COVERED UNDER EXTENDED WARRANTY, BRAKES BROKE DOWN FOR NO OBVIOUS REASON, MULTIPLE SIMILAR INCIDENTS REPORTED TO NHTSA INVOLVING SIMILAR MAKE AND MODEL FROM OTHERS ACCORDING TO YOUR RECORDS IN YOUR WWW PAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705092March 30, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN "PARK" W/ ENGINE RUNNING. ENGINE ENGAGED ITSELF IN "REVERSE" AND BACKED UP. DRIVER WHO WAS STANDING BY DRIVER SIDE DOOR WAS KNOCKED DOWN AND RUN OVER, CAUSING INJURIES; CAR CONTINUED BACKING UP AND CRASHED INTO FRONT OF BUILDING. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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