Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#837490September 22, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS SEPARATED FROM HUB, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848421September 22, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKE PADS AND THE ROTORS ARE PREMATURELY WEARING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711777September 22, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ALL FOUR BRAKE ROTORS HAD TO BE REPLACED AT PA STATE INSPECTION BECAUSE ALL WERE WARPED..I CALLED CHRYSLER CORP FOR ASSISTANCE, AND THEY DENIED THAT A PROBLEM EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711801September 22, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
A GRINDING NOISE IN THE REAR-END WAS FOUND TO BE A DAMAGED SIDE GEAR IN THE DIFFERENTIAL GEAR TRAIN.BILL WAS $379.10.WHY ONLY 1 GEAR DAMAGED? MFG DEFECT? CHRYSLER DENIED CLAIM! I HAVE GEARS IF YOU WANT TO SEE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711839September 22, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WATER IN AIR VENT SYSTEM ALSO LEAKS UNDER PSNGR SEAT SOAKING CARPET. SELECTRAC TRANSMISSION FAILED TO SHIFT FROM FULL TIME TO 2WD AND STUCK IN PART TIME RESULTING IN UNSAFE HANDLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848237September 21, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
DEFECTIVE EXHAUST MANIFOLD AND CATALYTIC CONVERTER, CAUSING OIL LEAKAGE. DEALER HAS INSPECTED THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711664September 20, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKE PEDAL DOES NOT RETURN TO FULLY UP POSITION AFTER SEVERAL APPLICATIONS, RESULTING IN BRAKE DRAG, AND STAYING ON OF BRAKE LIGHTS, CAUSING POSS. DANGEROUS ROAD SITUATION AND BATTERY DRAINAGE AFTER SHUTDOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711563September 19, 1999
STEERING: STEERING WHEEL/HANDLE BAR
WHEN DRIVING LESS THAN 10MPH STEERING INTERMITTENTLY LOCKS UP EITHER TURNING LEFT OR RIGHT. DEALER COULDNT DUPLICATE ON 4 PREVIOUS VISITS. RESENTLY HAD 2 NEAR MISSES IN INTERSECTION DUE TO STEERING LOCKUP. STEERING WILL BECOME RELEASED WHEN I APPLY MAXIMUM STRENGTH. I AM REALLY SCARED FOR MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711508September 17, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONING SYSTEM HAS BEEN LEAKING COOLANT INTO THE CAR FOR THE LAST SEVERAL MONTHS. THE PROBLEM IS SEVERE. WE HAVE RETURNED THE CAR TO THE DEALER INNUMERABLE TIMES SINCE DECEMBER, AND EACH TIME HAVE BEEN ADVISED THAT THE PROBLEM HAS BEEN FIXED. THE LAST TIME, THEY SAID CHRYSLER KNEW OF THE PROBLEM AND HAD DESIGNED A DEFINITIVE FIX. WE TRIED THAT -- YET AGAIN THE AIR CONDITIONING SYSTEM IS LEAKING. WE HAVE TRIED WITHOUT SUCCESS TO CONTACT CHRYSLER AND HAVE BEEN DIRECTED ALL OVER THE GLOBE. YET NO ONE HAS RESPONDED TO US. PLEASE HELP. IT IS APPARENT THAT THEY CANNOT FIX THE PROBLEM AND WE ARE TIRED OF THE EXTREME INCONVENIENCE AND POTENTIAL DANGER OF THESE LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711514September 17, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MY EXHAUST MANIFOLD HAS DEFECTIVE WELDS CAUSING A VERY NOTICEABLE EXHAUST LEAK IN ENGINE COMPARTMENT. TOOK TO INDEPENDENT MUFFLER SHOP THEY INFORRMED ME TTHIS WAS A VERY COMMON PROBLEM WITH THE 4.0L JEEP.MANIFOLD NEEDS TO BE REPLACED.ALSO POWER WINDOWS ON BOTH FRONT DOORS QUIT WORKING AND SOMETIMES RIGHT REAR WINDOW DOESN"T WORK. TRANSMISSION: SOMETIMES IT WILL GO HARD IN REVERSE JERKING THE WHOLE VEHICLE. SOMETIMES WHEN YOU PUT IT IN DRIVE IT WILL JERK SUDDENLY MAKING THE ENGINE QUIT OR GO EVVVEN WITH YOUR FOOT ON THE BRAKE.I USE THIS VEHICLE FOR FAMILY OUTINGS AND I'M CONCERN WITH THIS PROBLEMS. GRAND CHEROKEE ARE VERY PRICEY WHEN NEW AND I FEEL THAT THIS JEEP HAS NOT IMPRESSED ME ANY WITH THE WORKMANSHIP OR QUALITY. THE DESIGNER FOR THIS VEHICLE MUST HAVE BEEN THE SAME ONE FOR YUGO. THANK YOU P.S. THE MOTOR ITSELF IS TOO NOISY FOR THIS LUXURIOUS SUV, SHOULD BE IN A MACK TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847878September 16, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS GET HOT AND WARPED EVERY 15-20,000 MILES WHICH CAUSED EXTENDED STOPPING DISTANCE, AND MAY RESULT IN A CRASH. DEALER TURNED AND REPLACED ROTORS 3 TIMES. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548498September 15, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
POSSIBLE DESIGN FLAW OF BRAKE ROTORS SEPARATED WHILE DRIVING APPROXIMATELY 20 TO 35 MPH CAUSING FAILURE WHICH COULD HAVE RESULTED IN A COLLISION. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711393September 15, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE LUNGES FORWARD AFTER COMING TO A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711402September 15, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, EQUIPMENT:APPLIANCE:AIR CONDITIONER
IN SHOP 5 TIMES SINCE PURCHASE AND PROBLEMS STILL NOT FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711405September 15, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING MY VEHICLE HOME FROM MY SON'S SCHOOL...THERE WERE NO PASSENGERS IN THE CAR. I PULLED INTO MY FLAT DRIVEWAY AND STOPPED AT THE END OF IT TO RETRIEVE MY MAIL FROM MY MAILBOX. AFTER THE VEHICLE WAS COMPLETELY STOPPED, I PUT THE TRANSMISSION INTO PARK; RELEASED MY FOOT FROM THE BRAKE PEDAL; TOOK OFF MY SEATBELT; OPENED THE DOOR; AND GOT OUT. EVERYTHING SEEMED NORMAL AT THIS POINT. HOWEVER, AFTER TAKING ABOUT FIVE STEPS AWAY FROM THE VEHICLE TOWARDS MY MAILBOX, THE VEHICLE SLIPPED OUT OF PARK INTO REVERSE AND STARTED DRIVING BACKWARDS....ALL BY ITSELF. AFRAID THAT THE VEHICLE WOULD RUN INTO ANOTHER CAR, OR A HOUSE, OR WORSE, MY INSTINCT TOLD ME TO TRY AND STOP IT. I RAN TOWARDS THE FRONT OF THE VEHICLE AS IT WAS MOVING BACKWARD AND TRIED TO GET IN (IN ORDER TO PUT THE BRAKE ON). IN MY EFFORT TO DO SO, HOWEVER, THE DOOR OF THE MOVING VEHICLE KNOCKED ME DOWN ONTO THE STREET AND COMPLETELY RAN OVER MY LEFT LEG, BREAKING MY FEMUR BONE IN TWO PLACES. AS I WAS UNABLE TO MOVE, SCREAMING IN SEVERE PAIN, THE VEHICLE CONTINUED BACKING UP ON ITS OWN ONTO MY FRONT LAWN, THROUGH A DITCH, OVER A CABLE T.V. BOX, THROUGH AN EMPTY FIELD, FINALLY STOPPING WHEN IT TRIED TO GO ACROSS A RATHER DEEP DITCH. THE MOTOR, HOWEVER, CONTINUED TO RUN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#711414September 15, 1999
VEHICLE SPEED CONTROL
VEHICLE LUNGES FORWARD SLIGHTLY WHEN STOPPED AT A STOP-LIGHT OR WHEN VEHICLE IS IN GEAR BUT NOT IN MOTION WHEN BRAKE PEDAL IS DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711344September 14, 1999
CHILD SEAT
ONLY TETHER ANCHOR KIT AVAILABLE INSTALLS INTO THE ROOF - NOT THE FLOOR BEHIND THE SEAT AS REQUIRED. ALSO - THERE IS NO CENTER SEAT TETHER ANCHOR AVAILABLE, IN THE ROOF OR THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711362September 14, 1999
ENGINE AND ENGINE COOLING:ENGINE
CRANKSHAFT PREMATURE FAILURE AT 56000 MILES. MANUFACTURER STATES NOT COVERED UNDER 70000 POWERTRAIN WARRENTY. REPLACED ENGINE AT OWNERS EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847293September 9, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AFTER PARKING VEHICLE ON AN INCLINE, SHIFTED INTO PARK AND SHUT OFF. SUDDENLY THE VEHICLE ROLLED BACKWARDS DOWN THE INCLINE, CONSUMER TRIED TO JUMP IN AND STOP VEHICLE, AND WAS CRUSHED BY THE LEFT FRONT WHEEL. DEALER HAS BEEN CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#847379September 9, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, ENGINE AND ENGINE COOLING:ENGINE
DRIVING OH THE HIGHWAY AT APPROX 65MPH HEARD A STRANGE NOISE COMING FROM THE REAR DIFFERENTIAL, ENGINE WAS POWERING DOWN. PULLED OVER TO THE SHOULDER. SMOKE AND FLAMES ENGULFED THE CAR . VEHILCE WAS TOTALLED. DEALER WAS CONTACTED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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