Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#553048July 17, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER WAS DENIED RECALL REPAIR (00V-136) BY THE DEALERSHIP. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553047July 17, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553038July 17, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553022July 17, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, OWNER REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553020July 17, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, OWNER IS BEING DENIED REIMBURSEMENT OF THE ROTORS BECAUSE THE ROTORS WERE WARPED INSTEAD OF RUSTED. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553033July 17, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER IS NOT ABLE TO HAVE RECALL REPAIR (00V-136) COMPLETED, THERE IS NO DEALERSHIP IN THE AREA OF RESIDENCE, OWNER IS REQUESTING INFORMATION REGARDING LACK OF SERVICE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725561July 17, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHOLE VEHICLE VIBRATED AS BRAKES WERE APPLIED. ALL FOUR ROTORS WERE REFINISHED. AFTER CONTACTING CHRYSLER THE COSTS WERE REIMBUSRED. SIX WEEKS LATER I'M NOTICING A VIBRATION AGAIN. I BELIEVE I SHOULD HAVE A WHOLE NEW BRAKE SYSTEM PUT IN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553028July 17, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE (00V-136). YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725405July 14, 2000
SEAT BELTS:FRONT:RETRACTOR
OUR JEEP WAS HIT FROM BEHIND BY A COMMERCIAL VAN WHILE WE WERE SITTING AT A COMPLETE STOP. THE IMPACT WENT MOSTLY THREW THE TRAILER HITCH ON THE BACK OF THE JEEP. MY SHOULDER HARNESS FAILED TO CATCH AT THE POINT OF IMPACT. THE LAB BELT DID MANAGE TO HOLD ME IN PLACE. I HAD MILD BACK PAINS SOON AFTER THE ACCIDENT. THE PAIN PROGRESSIVELY GOT WORSE OVER TIME. I LATER FOUND THAT I DEVELOPED A HERNIATED DISC FROM THE ACCIDENT. THIS NOW IS GOING TO REQUIRE SURGERY TO CORRECT. I'M 22 WITH NO PREVIOUS BACK PROBLEMS. THE COLLISION DIDN'T SEEM TOO SEVER. THE OTHER VEHICALS SPEED IS UNKNOWN. THERE WERE 3 OTHER PASSENGERS IN THE JEEP AT THE TIME. THEIR SELT BELTS WORKED FINE. THEY ARE ALL DOING OKAY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#725378July 13, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:WINDSHIELD WIPER/WASHER, ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE:DELIVERY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865360July 13, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DEALER HAD ADVISED CONSUMER THAT THE DEALERSHIP DOES NOT HAVE THE PARTS TO REPAIR MANUFACTURER'S RECALL 10578/ BRAKE ROTORS. CONSUMER HAS BEEN WAITING FOR MORE THAN A MONTH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865265July 12, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
4 WHEEL DISC REAR ROTORS ARE SEPARATING DUE TO CORROSION. VEHICLE IS ON ITS SECOND SET OF REAR ROTORS AT ONLY 70,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865301July 12, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GAUAGE DOES NOT REGISTER THE ACCURATE LEVELS OF FUEL, CAUSING THE VEHICLE TO RUN OUT OF GAS. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725250July 11, 2000
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE DRIVING DOWN A RESIDENTIAL STREET POWER STEERING SUDDENLY DID NOT RESPOND. AFTER LOOKING UNDER THE HOOD I NOTICED THE POWER STEERING PUMP WAS DETACHED FROM THE MOTOR MOUNTING. THIS BRACKET HAD SEPARATED IN THREE PLACES. I TOOK THIS PART TO THE DEALER AND WAS TOLD THAT THEY NEW THIS WAS A DEFECTIVE PART AND THEY HAD ALREADY IMPROVED THESE WITH A NEW BRACKET BUT IT WAS NOT THEIR RESPONSIBILITY TO REPLACE THEM. IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEED ON A CURVE THIS MAY NOT HAVE BEEN A PLEASANT ENDING AS TOTAL STEERING LOSS WAS EXPERIENCED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725257July 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865248July 11, 2000
POWER TRAIN:AXLE ASSEMBLY, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ON A HIGHWAY REAR WHEELS LOCKED. VEHICLE WAS TOWED TO A DEALER AND TECHNICIAN SAID THAT REAR AXLE HAD BURNED OUT AND NEED TO BE REBUILT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865256July 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING COULD STEP ON THE BRAKES PEDAL AND COULD FEEL THE BRAKES PULSING.A TECHNICIAN REPAIRED THE FRONT BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725238July 10, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WARPED AT 8000 & 14000 MILES .THIS IS THE FIRST VEHICLE IVE OWNED THAT THE ROTORS WARPED THIS SOON.IVE DONE SOME RESEARCH ON THE INTERNET I AM NOT THE ONLY GRAND CHEROKEE OWNER I PERSONALY FOUND 100'S OF COMPLANTS OF WRAPED ROTERS ALL THE WAY BACK TO THE EARLY 90'S.THE DEALER STATED THIS IS NORMAL!!!!! PLEASE CHECK INTO THIS PROBLEM JEEP DOES NOT SEEM TO CARE OR IT WOULD COST THEM MORE MONEY THAN CARE TO LOSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725202July 10, 2000
POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE VIBRATION AND LOAD ROARING NOISE REPORTED 3 TIMES TO DEALERSHIP. DRIVESHAFT WAS ORDERED BUT THE PARTS WERE ON BACK-ORDER. WE WERE TOLD THE VEHICLE WAS SAFE TO DRIVE, BUT THE DRIVESHAFT VIBRATION CAUSED THE TRANSFER CASE TO BLOW APART ON THE INTERSTATE AT 70MPH. THIS NEARLY CASED THE VEHICLE TO GO OUT OF CONTROL. DEALERSHIP THEN SAID THE FAILURE WAS DUE TO VEHICLE ABUSE, BUT WE HAD AN INDEPENDENT MECHANIC AND OUR AUTO INSUANCE CLAIMS ADJUSTER CERTIFY THAT THE TRANSFER CASE FAILURE WAS DUE TO THE EXCESSIVE VIBRATION OF THE DRIVE SHAFT. THE BOTTOM LINE: DEALERSHIP KNEW WE WERE DRIVING AN UN-SAFE VEHICLE AND TRIED TO COVER THEIR ERROR BY ACCUSING THE CUSTOMER OF VEHICLE ABUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725224July 10, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
1997 JEEP GRAND CHEROKEE, 39000 MILES FUEL PUMP FAILURE RESULTING IN ENGINE FAILURE IN THE MIDDLE OF A BUSY INTERSECTION. THIS VEHICLE IS ONLY 3 YEARS OLD WITH LOW MILEAGE, IT SHOULD NOT REQUIRE A NEW FUEL PUMP COSTING OWNER $500 IN TOWING, PARTS AND LABOR. DEALER WHERE VEHICLE WAS PURCHASED WAS OF NO HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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