Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#741420February 24, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE REAR DIFFERENTIAL FAILED (LUCKILY BEFORE THE 36,000 WARRANTY) BUT NOW THE FRONT DIFFERENTIAL HAS DEVELOPED GRINDING AND NEEDS TO BE REPLACED. UNFORTUNATELY IT STARTED JUST AFTER THE WARRANTY RAN OUT. PRETTY DISAPPOINTING FOR A CAR WITH LESS THAN 43,000 AND WELL CARED FOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741398February 23, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
EXPERIENCING WHAT THE DEALERSHIP CALLS A HONKING NOISE IN THE STEERING WHEEL SOMETIMES WHEN MAKING RIGHT TURNS. THE DEALERSHIP HAS TRIED TO FIX THE PROBLEM TWICE NOW BY PUTTING TWO STEERING GEAR ASSEMBLIES IN AND THE PROBLEM STILL EXISTS. NOW THEY THINK THE TUBING FOR THE STEERING WHEEL FLUID IS THE PROBLEM AND THAT IT NEEDS TO BE RE-DESIGNED. THEY THINK THE TUBE IS TO SMALL. COULD THIS PROBLEM POSSIBLY CAUSE ME ANY SAFETY PROBLEMS WHILE DRIVING? WHAT SHOULD I DO CONSIDERING THEY ARE TELLING ME THAT THEY HAVE TO RE-DESIGN THIS TUBING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881258February 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PLACED IN PARK POSITION WHEN EXITING VEHICLE, AND VEHICLE JUMPED OUT OF GEAR INTO DRIVE, BOUNCED OFF CURVE AND WENT INTO REVERSE. CONSUMER HAS CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881262February 23, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER'S SIDE DOOR SEPARATED FROM HINGES. DEALER HAS INSPECTED VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881263February 23, 2001
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A HEAD ON COLLISION TRAVELING ABOUT 35-40 MPH IN WHICH DRIVER'S SIDE NOR THE PASSENGER'S SIDE AIR BAGS DEPLOYED. CONSUMER HAS CONTACTED DEALER. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#881315February 23, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE WAS PURCHASED WITH APPROXIMATELY 34,000 MILES ON IT. WHEN CONSUMER TURNS IGNITION KEY TO ON POSITION, GUAGES IN THE VEHICLE DO NOT REGISTER OR ACTIVATE. WHEN CONSUMER ATTEMPTS TO START VEHICLE, ENGINE WILL CRANK ON/- BACKFIRE, AND THEN SHUTDOWN. CONSUMER HAS TAKEN VEHICLE TO A DEALERSHIP, AND HAD BATTERY REPLACED TWICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559865February 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE VEHICLE EXPERIENCED SEVERAL BRAKES FAILURES WHICH WERE UNABLE TO BE CORRECTED AND CAUSED PULLING AND PULSATION, PRIOR TO RECALL NOTIFICATION 00V-136 THE CONSUMER TERMINATED THE LEASE AND LEASED A 1999 GRAND CHEROKEE WHICH IS EXPERIENCING THE SAME PROBLEM AT 16K MILES, THE CONSUMER IS REQUESTING REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785305February 22, 2001
POWER TRAIN:AXLE ASSEMBLY
REAR AXLE ASSEMBLY WAS REPLACED, HOWEVER 6 MONTHS LATER PROBLEM REOCCURRED, CONSUMER HOPES THIS IS NOT A CONTINUAL PROBLEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741296February 21, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
LEAKING GAS, COMING OUT OF HOSES BETWEEN GAS TANK FILL AND GAS TANK, HAVE TIGHTEN 2 HOSE CLAMPS 3 TIMES, HOSES SEEM TO BE DRYROTTED WON'T HOLD FUEL INJECTION PRESSURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880954February 21, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN TOWING A VEHICLE BEHIND A MOTORHOME, DRIVER IS SUPPOSED TO LEAVE KEY IN UNLOCKED POSITION, HOWEVER SOMETIMES IT WILL AUTOMATICALLY GO INTO LOCK POSITION CAUSING FRONT WHEELS TO LOCK AND SHRED, $4000 DAMAGE TO VEHICLE WAS DONE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880959February 21, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE HAS BEEN REPAIRED UNER RECALL 00 V136 000 FOR BRAKE ROTORS FIVE TIMES. TWICE BEFORE, AND TWICE AFTER RECALL. WHEN BRAKES WERE APPLIED VEHICLE VIBRATED . DEALER STATED THAT ROTORS WERE WARPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880998February 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, POWER TRAIN:AXLE ASSEMBLY
TRANSFER CASE PLUG FELL OUT WHILE DRIVING AT 65 MPH. LOSS OF FLUID CAUSED REAR AXLE TO BREAK. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT WAS NOT COVERED UNDER A RECALL, AND IT WAS OUT OF WARRANTY. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER:
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741196February 20, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
HAD REPLACED BRAKE ROTORS TWICE AND IS HAPPENING A THIRD TIME. CHRYSLER NEEDS TO BE INFORMED BY SOMEONE WITH AUTHORITY AND ACTION NEEDS TO BE TAKEN TO FIX THE PROBLEM. I HAVE ASKED FOR A REPLACEMENT VEHICLE AND WAS TOLD "NO" BY A SECRETARY OF CHRYSLER. THERE IS NO WAY OF TALKING TO ANYONE WHO HAS ANY STANDING OR WHO MAKES THESE DECISIONS. PLEASE HELP. SPENT A LOT OF MONEY ON VEHICLE THINKING THAT IT IS RELIABLE. PLEASE RESPOND WITH SOME ADVICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880757February 20, 2001
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#880758February 20, 2001
VEHICLE SPEED CONTROL
WHEN SHIFTING FROM PARK TO DRIVE THROTTLE SUDDENLY OPENED WIDE, CAUSING VEHICLE TO PULL OFF AT TOP SPEED. VEHICLE HIT A BUILDING. DEALER HAS BEEN CONTACTED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#880865February 20, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE TRAVELING AT 35-40 MPH AND EXTING HIGHWAY ENGINE STALLED WITHOUT ANY INDICATION. TECHNICIAN STATED FUEL PUMP NEEDED TO BE REPLACED. *AK THE STALLING PROBLEM BECOMES MORE DANGEROUS WHEN DRIVING ON HIGHWAY. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880916February 20, 2001
SUSPENSION, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
STEERING WOULD MAKE NOISES WHENEVER TURNING. IT WOULD NOT RETURN TO ORIGINAL POSITION AFTERWARDS. TOOK TO SEVERAL MECHANICS. WAS INFORMED BY FIRST MECHANIC IT WAS SUSPENSION, AND NOT SAFE TO DRIVE. ANOTHER MECHANIC INFORMED CONSUMER IT WAS GEAR BOX CAUSING NOISE. ALSO, DRIVER'S DOOR CAME APART AT SEAMS, HOLDING IT TOGETHER WITH A ROPE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741172February 19, 2001
SUSPENSION:FRONT:WHEEL BEARING
BUSHINGS REPLACED THREE TIMES, GREASED 2 TIMES, BRAKES THE MAJOR COMPLAINT CAUSE THE VEHICLE TO VIOLENTLY SHAKE AT SPEEDS ABOVE 50MPH CAUSING ALMOST LOSS OF CONTROL OVER THE VEHICLE. ROTORS WARPED THREE TIMES, PADS REPLACED 3 TIMES MACHINED 4 TIMES. FUEL PUMP REPLACED ONCE HARD START. NEEDED A SPARK PLUG GOT STUCK ON HIGHWAY WHEN VEHICLE CONKED OUT.......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741081February 18, 2001
STEERING
STEERING MAKES POPPINGS SOUND -DEALER SERVICE DEPT C/N FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741069February 17, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
RECURRING BRAKE PULSATION AT ALL SPEEDS. REPLACED FRONT ROTORS 5 TIMES AND REAR ROTORS TWICE. REPLACED FRONT AND REAR PADS TWICE. DEALER AND CHRYSLER REFUSED TO PAY FOR LAST FRONT AND REAR REPLACEMENT $865. PULSATION WAS SEVERE. CAR WAS NEARLY UNDRIVABLE. DEALER CLAIMS IT IS MY DRIVING HABIT, WHICH IS PREPOSTEROUS. THIS IS A MANUFACTURER ISSUE THAT NEEDS TO BE ADDRESSED TO PROTECT CONSUMERS AND THE PUBLIC. THERE ARE MILLIONS OF THESE VEHICLES ON THE ROAD AND A GREAT NUMBER OF THEM ARE PROBABLY RUNNING WITH FAULTY BRAKING SYSTEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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