Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#742728March 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
FAULTY DESIGN--SHOULD BE A RECALL DUE TO #'S OF OCCURENCES--VISCOUS COUPLER--CAUSES HARD STEERING AFTER EXTENDED TRAVEL TIMES--CAUSES 4WD TO ENGAGE WHICH CAN CAUSE SERIOUS ACCIDENTS, VEHICLE DAMAGE, INJURY AND DEATH. VERY EXPENSIVE REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742729March 20, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TOOK VEHICLE TO ANCHOR JEEP TO FIX SEVERAL TIMES, NEVER COMPLETELY FIXED--STILL BLEW HOT AIR--LATER FOUND OUT IT NEEDED EVERYTHING--COMPRESSOR, EVAPORATOR, CONDENSER, LINES, ETC. --OF COURSE BY THIS TIME WARRANTY WAS OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742734March 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VEHICLE SPEED CONTROL, AIR BAGS
MANY OF THE PROBLEMS I HAVE HAD WITH THIS VEHICLE COULD HAVE CAUSED A FATAL CRASH. THERE ARE MANY FAILURES APPARENTLY NOT BEING ADDRESSED BY CHRYSLER. JEEP VEHICLES SHOULD BE SOLD ALONG WITH LEGAL REPRESENTATION. THE LIST OF PROBLEMS I HAVE ENCOUNTERED SO FAR ARE AS FOLLOWS: COMPLETE AUTOMATIC TRANSMISSION, LF AXLE, VISCOUS COUPLER IN TRANSFER CASE--BIG $$, COMPLETE A/C SYSTEM, CRUISE CONTROL, AIR BAG SENSOR, SPEEDOMETER ASSY.+ THE RECALLS AS OF DATE--FR. BRAKE ROTORS, SHIFT INTERLOCK--VERY UNSATISFIED 1ST TIME JEEP OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742749March 20, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SAFETY CONCERN REGARDING PULSATION OF STEERING WHEEL AND BRAKES WHEN BRAKES APPLIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742759March 20, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
THE AIR BAG READINESS INDICATOR COMES ON WHEN THE VEHICLE IS STARTED. I TOOK THE VEHICLE INTO TO DEALER TO HAVE IT INVESTIGATED. THEY TOLD ME THAT IT WAS THE CLOCKSPRING ASSEMBLY. THE INDICATOR LIGHT WILL GO OFF USUALLY AFTER DRIVING FOR 30-45 MINUTES. I TESTED THE CRUISE AND HORN WHEN THE INDICATOR LAMP IS ON. BOTH WORK WHENEVER I CHECKED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742763March 20, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS SYSTEM FAILED UNDER A PANIC STOP RESULTING IN A CRASH. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#742764March 20, 2001
VEHICLE SPEED CONTROL
WE WERE EXITING A CAR WASH.THE TRANSMISSIOM WAS IN NEUTRAL, THE ENGINE WAS IDLING AND MY FOOT WAS ON THE BREAK PEDAL.I PUT THE TRANSMISSION INTO DRIVE WITH MY FOOT STILL ON THE BRAKE PEDAL AND THE CAR LEAPED AHEAD AT FULL THROTTLE ALL 4 WHEELS PEELING RUBBER. THE BRAKES DID NOT WORK AND PUTTING THE TRANSMISSION INTO LOW HAD NO EFFECT ON THE ENGINE.WE WERE WITHIN 50 FEET OF A BUSY STATE HIGHWAY AND DIRECTLY ACROSS THE ROAD FROM A GAS STATION. IN ORDER TO NOT GO ONTO OR ACROSS THE HIGHWAY I CUT THE WHEELS SHARPLY TO THE LEFT GOING THROUGH AYARD, JUST MISSING A TREE AND TELEPHONE POLL. THE CAR IS NOW SLIDING SIDEWAYS AND HIT THE SIDE OF THE PARKING LOT NEXT TO THE CAR WASH CAUSING BOTH WHEELS AND TIRES ON THE PASSENGER SIDE TO BE SEVERLY DAMAGED AND THE CAR TO DO A 180 DEGREE SLIDE. THIS ALL TRANSPIRED IN ABOUT 4-5 SECONDS AND AT THIS POINT I WAS ABLE TO TURN OFF THE IGNITION AND THE CAR CAME TO A HALT. I REPORTED THIS TO CHRYSLER, THROUGH MY DEALER. MY DEALER WAS VERY HELPFUL AND FELT THAT THIS CAR SHOULD NOT BE ON THE HIGHWAY.CHRYSLER FELT THAT IT IS A PROBLEM BETWEEN MY INSURANCE COMPANY AND MYSELF. THERE IS NO WAY THAT I CAN EVER FEEL SAFE IN THIS VEHICLE AGAIN AND I FEAR FOR THE SAFETY OF MY FAMILY AND ANYONE WHO MIGHT BE IN THE WAY OF THIS VEHICLE IF THIS EVER HAPPENS AGAIN.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#742766March 20, 2001
TIRES
THE LEFT REAR TIRE BLEW OUT, APPARENTLY IN TWO PLACES. I STILL HAVE THE TIRE.*AK (DOT NUMBER: W2HF IPJ TIRESIZE: P215/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883486March 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN STARTING VEHICLE IT WILL NOT GO IN REVERSE, WHEN DRIVINGAT ANY SPEED IT SOMETIMES WILL NOT CHANGE GEARS, RPMS STAY UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883577March 20, 2001
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING ABOUT 20 MPH ON A TWO LANE HIGHWAY AND ANOTHER VEHICLE CROSSED OVER INTO CONSUMER'S LANE AND HIT HER HEAD-ON. UPON IMPACT, DUAL AIRBAGS DIDN'T DEPLOY. VEHICLE HAD TO BE TOWED, AND CONSUMER WAS TRANSPORTATED TO HOSPITAL. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#883596March 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
TRANSMISSION WOULD BE DRAGGING. WOULD BE IN RIGHT GEAR, BUT NOT PULLING. THIS IS A LEASED VEHICLE. REAR WHEEL BEARINGS ARE FAILING ON VEHICLE. HAVE TAKEN VEHICLE TO DEALERSHIP 3 TIMES FOR BEARINGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742665March 19, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BEGAN TO EXPERIENCE WHEEL SHUTTER WHEN BRAKING AT HIGHER SPEEDS (15K MILES) ROTORS TURNED @ 27K. NOW ALL 4 ROTORS NEED TO BE REPLACED @ 53K. CHRYSLER REFUSED TO AKNOWLEDGE THAT THEY HAVE ANY REOCCURRING ISSUES WITH THE BRAKE ROTORS ON THE JEEP GRAND CHEROKEE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883351March 19, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
WHILE TRAVELING AND WHEN DEPRESSING BRAKE PEDAL NOTICED LOSS OF BRAKING POWER. VEHICLE WAS SERVICED. *AK CONSUMER STATES BRAKE LINING HAD BECOME DETACHED FROM BACKING PLATE, DEALER STATED THIS IS NORMAL WEAR EVEN THOUGH THE BALANCE OF THE LINING MATERIAL FELL OFF WHEN THE BRAKES WERE EXAMINED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883360March 19, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
REAR ROTORS HAVE COMPLETELY RUSTED OUT AND ARE COMING APART, INCLUDING EMERGENCY PARK BRAKE SHOES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883400March 19, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER TOOK VEHICLE INTO DEALERSHIP TO REPAIR RECALL NOTICE 00V136000. SERVICE WAS PERFORMED ON VEHICLE; HOWEVER, BRAKING DISTANCE HAS INCREASED, BRAKES MAKE NOISE. *AK THE BRAKES FAIL AT NO PARTICULAR SPEED. THEY DON'T FAIL A 100% BUT TAKE TIME TO FUNCTION CORRECTLY. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742613March 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
EXACT PROBLEM AS DESCRIBED IN SERVICE BULLETIN NUMBER 050100A. THIS IS LIKELY TO RECUR!. NO SAFETY DEFECT MENTIONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742559March 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ON THREE OCCASIONS, I HAVE HAD VERY NOTICABLE VIBRATION OF THE STEERING WHEEL, WHEN BRAKING AT HIGHWAY SPEEDS(50-60MPH). THE 1ST TIME WAS 30AUG2000. THE CORRECTION MADE WAS TO CUT THE FRONT BRAKE ROTORS. THE 2ND TIME WAS 12DEC2000, AT 36,242MI. THE CORRECTION MADE WAS TO RESURFACE THE FRONT BRAKE ROTORS. THE 3RD TIME I HAD TO HAVE SERVICE WAS 16MAR2001 AT 41,560MI. THE CORRECTION MADE WAS TO HAVE THE FRONT BRAKE ROTORS RESURFACED. THE SERVICE REPS. HAVE TOLD ME, SEVERAL TIMES, THAT THIS IS A COMMON OCCURANCE. THE CAUSE, AS BEST I CAN REMEMBER, IS THE SIZE OF THE BRAKE ROTORS VERSUS (I BELIEVE) THE BRAKE SHOES. I HAVE TALKED TO ONE OTHER PERSON, WHO STATED STATED HIS WIFE GRAND CHEROKEE, HAS THE SAME PROBLEM. SO FAR THERE HAS BEEN NO RECALL, ON THIS PROBLEM. SO FAR, OTHER THAN THE STEERING WHEEL VIBRATING(AT HIGH SPEEDS) WHEN BRAKING, I HAVE NOT HAD IT CAUSE FURTHER PROBLEMS. I HOPE THAT IT DOES NOT, BUT WANTED TO CONTACT YOUR AGENCY, TO SEE WHAT, IF ANYTHING CAN BE DONE, TO REMEDY THE PROBLEM. THANKYOU FOR YOUR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742568March 16, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DURING HARD BRAKING THE ANTILOCK BRAKES PULSED ONCE AND THEN THERE WAS NO BRAKES CAUSING AN ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#883226March 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKE VEHICLE WOULD WOBBLE. TO DEALER WHO ROTATED TIRES. THIS DID NOT REMEDY PROBLEM, DEALER THEN INSPECTED ROTORS AND FOUND THEM WARPED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742484March 15, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
STEERING HARD TO CONTROL WHEN BRAKING DUETO FRONT WHEEL SHIMMY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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