Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#892724July 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, VEHICLE SUDDENLY WENT BACKWARDS. OPEN DRIVER'S DOOR WAS TORN OFF BY GARAGE DOOR, CONSUMER RAN AFTER VEHICLE, JUMPED IN, AND TURNED OFF ENGINE. SHE SLICED HER WRIST. CONSUMER NO LONGER OWNS THIS VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892746July 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE SWITCHED FROM PARK TO REVERSE, CAUSING THE VEHICLE TO ROLL BACKWARDS, AND HITTING A BUILDING. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892748July 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE DRIVING 60 MPH, VEHICLE SHIFTED INTO REVERSE, CAUSING IT TO STALL, DEALER REPLACED PARTS OF TRANSMISSION.*AK CONSUMER STATES VEHICLE WAS SEEN BY THREE DIFFERENT REPAIR SHOPS BEFORE THE PROBLEM WAS DETECTED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892777July 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TRANSMISSION JUMPS GEARS WHEN ACCELERATING. DEALER IS AWARE OF PROBLEM. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892779July 13, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE CUTS OFF INTERMITTENTLY. ALSO, BACKFIRES INTERMITTENTLY. DEALER IS AWARE OF PROBLEMS. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892781July 13, 2001
VISIBILITY:GLASS, SIDE/REAR
DRIVER'S SIDE REAR WINDOW WAS STUCK IN UPRIGHT POSITION UNTIL DEALER CHANGED REGULATOR HOSE. SINCE REPAIR OF THE HOSE WINDOW SHAKES AND LEAKES. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892790July 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE PARKED VEHICLE JUMPED OUT OF PARK AND PULLED OUT OF DRIVEWAY ,JUMPED CURB INTO ANOTHER DRIVEWAY, HITTING A HOUSE. PLEASE ADD VIN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#562033July 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, SUSPENSION:REAR
WHEN BACKING UP THE TRANSMISSION STOPS MOVING, THE CONSUMER HAS TO DRIVE FORWARD TO GET THE VEHICLE TO MOVE BACKWARDS AGAIN, THE DEALER HAS NOT BEEN ABLE TO REMEDY OR DUPLICATE THE PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785527July 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:DRIVELINE
THE BRAKE ROTORS FAILED TWICE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562035July 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TRANSFER CASE FAILED, BEARINGS, CHAIN, SEALS, AND LUBRICATION WERE REPLACED, EIGHT MONTHS LATER SEALS FAILED CAUSING TRANSFER CASE TO BE REPLACED AGAIN, DEALER STATED MOPAR HAD NO WARRANTY SO CONSUMER WOULD HAVE TO PAY IN FULL FOR REPAIRS, CONSUMER WAS TOLD AT TIME OF FIRST REPLACEMENT THAT WORK WOULD BE GUARANTEED FOR TWELVE MONTHS. *SLC CONSUMER IS REQUESTING A REFUND FOR REPAIR EXPENSES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561915July 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE WAS PLACED IN PARK AS THE DRIVER WAS EXITING THE VEHICLE HE NOTICE THAT THE DOOR WAS COMING TOWARDS HIM, HE PROCEED TO JUMP BACK INTO THE CAR AND DEPRESS THE BRAKE BUT INSTEAD ACCIDENTALLY HIT THE GAS CAUSING THE VEHICLE TO ACCELERATE BACKWARDS AT A SPEED OF 50 MPH, AS A RESULT THE DRIVER BECAME PINNED BETWEEN HIS VEHICLE AND A VEHICLE ENTERING THE SERVICE STATION, THE DRIVER SUSTAINED MULTIPLE INJURIES (PELVIS, FEMUR AND ELBOW FRACTURES). NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#748332July 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WARPED ROTORS, VERY UNSAFE, CHRONIC PROBLEM WITH THESE JEEPS, IS NHTSA INVESTIGATING?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748335July 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UNEXPECTED LOSS OF BRAKES WAS EXPERIENCED WHEN BRAKE PEDAL WAS DEPRESSED. DRIVER WAS APPROACHING A PARKING SPOT WHEN THE FAILURE OF THE BRAKES OCCURRED. WHEN THE BRAKE PEDAL WAS DEPRESSED IT WENT TO THE FLOOR. INABILITY TO STOP CAUSED VEHICLE TO JUMP THE PARKING CURB AND CRASH INTO THE CORNER OF A CONCRETE BLOCK CONSTRUCTED BUILDING. DAMAGE TO THE VEHICLE WAS THE PRIMARY DAMAGE EXPERIENCED.TEST ING OF BRAKES BY OWNER WAS UNABLE TO RECREARE THE FAILURE. THE MASTER CYLINDER WAS SUSPECT WHEN IT WAS NOTED THE FLUID LEVEL WAS BELOW PREVIOUS OBSERVED LEVEL. MASTER CYLINDER WAS REMOVED AND HYDRAULIC FLUID WAS FOUND TO BE LEAKING AROUND THE PLUNGER SHAFT. ALSO, A SIGNIFICANT AMOUNT OF HYDRAULIC FLUID WAS FOUND INSIDE THE POWER BRAKE BOOSTER. DURING DISCUSSION OF THE PROBLEM WITH THE SERVICE REPRESENTATIVE AT JIMMIE VICKERS IT BECAME EVIDENT THIS WAS A PROBLEM THEY HAVE SEEN BEFORE. THE REPRESENTATIVE STATED THEY ARE SURPRISED IT IS NOT A RECALL ITEM. I HOPE THIS IS THE FIRST STEP TO MAKE OTHERS AWARE BEFORE A SERIOUS INCIDENT OCCURS TO ANOTHER UNWARY DRIVER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748341July 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE CAR ROLLS BACK TO REVERSE DIRECTION EVEN THOUGH GEAR IS SET TO FRON DIRECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748365July 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748369July 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE JEEP WAS IN PARK AND POPPED INTO REVERSE CAUSING IT TO GO BACKWARDS ACROSS A ROAD. NOTICING THE JEEP WAS HEADED TOWARDS A STRUCTURE, I RAN AFTER IT AND FELL IN THE PROCESS. I SHATTERED MY SPLEEN AND HAD TO HAVE SURGERY TO REMOVE IT. I AM SURE THE JEEP WAS IN PARK BEFORE I GOT OUT.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#748376July 12, 2001
POWER TRAIN:AXLE ASSEMBLY
WHEN ACCELERATING OR BREAKING, NOISE CAME FROM REAR END.WAS INFORMED THAT IF NOT FIXED SOON THAT THE REAR END COULD FAIL RESULTING IN A POSSIBLE ACCIDENT. WAS INFORMED BY DEALER REPAIRING THAT THIS TYPE OF PROBLEM IS A RESULT OF HAULING MORE THE THE VEHICLE CAN HANDLE. NO HITCH AS EVER BEEN PUT ON VEHICLE.ALSO INFORMED THAT ITS A POSSIBLE DEFECT.REGIONAL REPRESENTITIVE FOR CHYRSLER\JEEP STATES NO DEFECT SEEN.MILAGE IS WAY TO LOW FOR THIS TO HAVE JUST HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748379July 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE BRAKES IN MY 99 JEEP WARP EVERY 10,000 MILES CAUSING THE VEHICLE TO VIOLENTLY VIBRATE WHEN BREAKING AT HIGHWAY SPEEDS. I WAS TOLD "YEAH IT WAS A DESIGN FLAW" BY THE DEALERSHIP WHEN I FIRST BROUGHT IT IN AND THAT THEY HAVE THIS PROBLEM WITH MOST OF THE JEEPS THEY SELL. EVERY 10,000 MILES!!!! I DO NOT COMMUTE OR DRIVE GRADES. 10,000 MILES PER ROTOR RESURFACING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892577July 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER
ALL FOUR BRAKE ROTORS WORE OUT EXCESSIVELY WHICH HAS CAUSED VIBRATION IN STEERING WHEEL WHEN APPLYING BRAKES. BRAKE ROTORS HAVE BEEN RESURFACED EVERY TEN THOUSAND MILES. CONSUMER HAS CONTACTED DEALER, AND DEALER HAS TURNED THE ROTORS. HOWEVER, PROBLEM STILL OCCURS.*AK CONSUMER STATES AIR CONDITIONER WAS NOT COLD ENOUGH. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892587July 12, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES AT ANY SPEED VEHICLE VIBRATES AND IS VERY NOISY. DEALER INFORMED CONSUMER THEAT COMPUTER WAS MALFUNCTIONING, AND TO DRIVE SLOWLY UNTIL HE COULD GET THE PART. CONSUMER HAS BEEN BACK TO DEALER 3 TIMES. DEALER SAID HE WAS STILL WAITING FOR PARTS, DID NOT SPECIFY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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