Jeep Grand Cherokee Service Bulletins

4,246 manufacturer communications on file.

• February 28, 2023•Document ID: 10247967

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; BACK OVER PREVENTION

  Mfr Comm. #:

  S2025000001

  Date Added:

  January 2, 2024

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

  Associated Products (20)

  2023 Jeep Wrangler2023 Ram 15002022 Jeep Wrangler2022 Ram 15002021 Jeep Wrangler2021 Ram 15002020 Jeep Wrangler2020 Ram 15002019 Jeep Grand Cherokee2019 Ram 15002018 Jeep Grand Cherokee2018 Ram 15002017 Jeep Grand Cherokee2017 Ram 15002016 Jeep Grand Cherokee2016 Ram 15002015 Jeep Grand Cherokee2015 Ram 15002014 Jeep Grand Cherokee2014 Ram 1500
  Associated Documents

  • DownloadMC-10247967-0001.pdf↗
• February 28, 2023•Document ID: 10234522

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  0806423

  Date Added:

  April 17, 2023

  Manufacturer:

  DODGE

  Summary

  Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.

  Associated Products (24)

  2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Wrangler2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 1500+ 4 more
  Associated Documents

  • DownloadMC-10234522-0001.pdf↗
• February 28, 2023•Document ID: 10234440

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; EXTERIOR LIGHTING

  Mfr Comm. #:

  S2025000001

  Date Added:

  April 17, 2023

  Manufacturer:

  JEEP

  Summary

  Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

  Associated Products (23)

  2023 Jeep Gladiator2023 Jeep Wrangler2023 Ram 15002022 Jeep Gladiator2022 Jeep Wrangler2022 Ram 15002021 Jeep Gladiator2021 Jeep Wrangler2021 Ram 15002020 Jeep Wrangler2020 Ram 15002019 Jeep Grand Cherokee2019 Ram 15002018 Jeep Grand Cherokee2018 Ram 15002017 Jeep Grand Cherokee2017 Ram 15002016 Jeep Grand Cherokee2016 Ram 15002015 Jeep Grand Cherokee+ 3 more
  Associated Documents

  • DownloadMC-10234440-0001.pdf↗
• February 27, 2023•Document ID: 10247909

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  9100139

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  Front Wheel Hub and Bearing Before replacing the front or rear wheel hub and bearing for moaning, grinding, or groaning type noise, verify the noise is not coming from the transfer case. Follow the diagnostic procedure outlined in SOL Publication S2303000001 prior to any repair.

  Associated Products (2)

  2023 Jeep Grand Cherokee2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10247909-0001.pdf↗
• February 25, 2023•Document ID: 10248045

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS

  Mfr Comm. #:

  2302923

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

  Associated Products (29)

  2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002022 Dodge Durango2022 Jeep Cherokee2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Renegade2022 Jeep Wagoneer2022 Jeep Wrangler2022 Ram 15002021 Dodge Durango+ 9 more
  Associated Documents

  • DownloadMC-10248045-0001.pdf↗
• February 25, 2023•Document ID: 10248040

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:ADAS:VIDEO MONITOR/SCREEN

  Mfr Comm. #:

  0806123

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  One or Both Rear Entertainment Seat Back Screens Inoperative This bulletin involves inspecting both rear entertainment seat back screens forfunctionality and possibly installing one, or two jumper wire harnesses. The customer may experience the following: ? One or both, rear entertainment seat back screens are inoperative. RSE Jumper Harness RH/LH

  Associated Products (1)

  2023 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248040-0001.pdf↗
• February 25, 2023•Document ID: 10234518

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS

  Mfr Comm. #:

  2302923

  Date Added:

  April 17, 2023

  Manufacturer:

  JEEP

  Summary

  Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

  Associated Products (27)

  2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002022 Dodge Durango2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Renegade2022 Jeep Wagoneer2022 Jeep Wrangler2022 Ram 15002021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass+ 7 more
  Associated Documents

  • DownloadMC-10234518-0001.pdf↗
• February 25, 2023•Document ID: 10234513

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  0806123

  Date Added:

  April 17, 2023

  Manufacturer:

  JEEP

  Summary

  One or Both Rear Entertainment Seat Back Screens Inoperative This bulletin involves inspecting both rear entertainment seat back screens forfunctionality and possibly installing one, or two jumper wire harnesses. The customer may experience the following: ? One or both, rear entertainment seat back screens are inoperative. RSE Jumper Harness RH/LH

  Associated Products (1)

  2023 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10234513-0001.pdf↗
• February 24, 2023•Document ID: 10247963

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S2307000001

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.

  Associated Products (18)

  2020 Chrysler Pacifica2020 Dodge Durango2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Wrangler2020 Ram 15002019 Chrysler Pacifica2019 Dodge Durango2019 Jeep Grand Cherokee2019 Jeep Wrangler2019 Ram 15002018 Chrysler Pacifica2018 Dodge Durango2018 Jeep Grand Cherokee2018 Jeep Wrangler2017 Chrysler Pacifica2017 Dodge Durango2017 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10247963-0001.pdf↗
• February 24, 2023•Document ID: 10234512

  Service Bulletin/Repair Instructions
  SEATS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  0803523a

  Date Added:

  April 17, 2023

  Manufacturer:

  JEEP

  Summary

  Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). ? B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following: ? Memory seat does not save on profiles 1 or 2. ? Easy entry/exit functionality is inoperative. This bulletin involves reprogramming the MSM with the latest available software.

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10234512-0001.pdf↗
• February 24, 2023•Document ID: 10234436

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S2307000001

  Date Added:

  April 17, 2023

  Manufacturer:

  DODGE

  Summary

  Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.

  Associated Products (19)

  2020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Durango2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Wrangler2020 Ram 15002019 Chrysler Pacifica2019 Dodge Durango2019 Jeep Grand Cherokee2019 Jeep Wrangler2019 Ram 15002018 Chrysler Pacifica2018 Dodge Durango2018 Jeep Grand Cherokee2018 Jeep Wrangler2017 Chrysler Pacifica2017 Dodge Durango2017 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10234436-0001.pdf↗
• February 24, 2023•Document ID: 10248039

  Service Bulletin/Repair Instructions
  SEATS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  0803523A

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). ? B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following: ? Memory seat does not save on profiles 1 or 2. ? Easy entry/exit functionality is inoperative. This bulletin involves reprogramming the MSM with the latest available software.

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248039-0001.pdf↗
• February 24, 2023•Document ID: 10248036

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; ELECTRICAL SYSTEM; STEERING; SERVICE BRAKES; WHEELS; TRAILER HITCHES; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  0805523

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally). ? Radio resets (Rearview camera functions normally). ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Audio disruptions. ? SXMT inoperative. ? Audio mute. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? IPC displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing when ignition is off. This software update also has the following enhancements: ? Icon size/layout improvements. ? Carplay/Android AutoT improvements. ? Uconnect Phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.18 to S26.18. NOTE: National launch for this FOTA update is expected to begin November 18, 2022.

  Associated Products (6)

  2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer
  Associated Documents

  • DownloadMC-10248036-0001.pdf↗
• February 24, 2023•Document ID: 10234509

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC; TRAILER HITCHES; ELECTRICAL SYSTEM; BACK OVER PREVENTION; STEERING; WHEELS; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  0805523

  Date Added:

  April 17, 2023

  Manufacturer:

  JEEP

  Summary

  Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally). ? Radio resets (Rearview camera functions normally). ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Audio disruptions. ? SXMT inoperative. ? Audio mute. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? IPC displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing when ignition is off. This software update also has the following enhancements: ? Icon size/layout improvements. ? Carplay/Android AutoT improvements. ? Uconnect Phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.18 to S26.18. NOTE: National launch for this FOTA update is expected to begin November 18, 2022.

  Associated Products (4)

  2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer
  Associated Documents

  • DownloadMC-10234509-0001.pdf↗
• February 23, 2023•Document ID: 10247962

  Service Bulletin/Repair Instructions
  AIR BAGS; POWER TRAIN; STEERING; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

  Mfr Comm. #:

  S2319000002

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.

  Associated Products (3)

  2023 Jeep Grand Cherokee2022 Jeep Grand Cherokee2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10247962-0001.pdf↗
• February 23, 2023•Document ID: 10234435

  Service Bulletin/Repair Instructions
  POWER TRAIN; AIR BAGS; STEERING; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

  Mfr Comm. #:

  S2319000002

  Date Added:

  April 17, 2023

  Manufacturer:

  JEEP

  Summary

  Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.

  Associated Products (3)

  2023 Jeep Grand Cherokee2022 Jeep Grand Cherokee2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10234435-0001.pdf↗
• February 22, 2023•Document ID: 10247958

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:ROOF AND PILLARS

  Mfr Comm. #:

  S2323000019

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  Water Leak In D Pillar Lift Gate Area.

  Associated Products (3)

  2023 Jeep Grand Cherokee2022 Jeep Grand Cherokee2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10247958-0001.pdf↗
• February 22, 2023•Document ID: 10247957

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  S2308000019

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  Auto High Beams Characteristics, Auto High Beams Not Turning on When Enabled

  Associated Products (2)

  2023 Jeep Grand Cherokee2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10247957-0001.pdf↗
• February 22, 2023•Document ID: 10247908

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  9100017

  Date Added:

  January 2, 2024

  Manufacturer:

  DODGE

  Summary

  GEAR Rack And Pinion IF VEHICLE BEING REPAIRED IS LISTED BELOW, ORDER 68624833AA. ALL OTHER APPLICATIONS ORDER 68524908AC NOTE - 68524908AB does not supersede to 68524908AC for the following configurations, installing a 68524908AC will lead to a C2219 fault code. WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TDC, SDJ + 5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TDC OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TDC WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TFB, SDJ+5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TFB OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TFB WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TKJ, SDJ + 5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + (TKJ or TLP) OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TKJ WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TKN, SDJ+5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TKN OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TKN WD: 3.6L V6 4x4, 5.7L V8 4x2, SDA, SD2, TKJ5CW + 5I8+ ERC + 5I4 + (SDA or SD2) + TKJ OR 5CW + 5I8+ EZH + 5I2 + (SDA or SD2) + TKJ WD: 3.6L V6 4x4, 5.7L V8 4x2, SDE, TKN 5CW + 5I8+ ERC + 5I4 + SDE + TKN OR 5CW + 5I8+ EZH + 5I2 + SDE + TKN

  Associated Products (2)

  2022 Dodge Durango2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10247908-0001.pdf↗
• February 22, 2023•Document ID: 10247906

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9003357A

  Date Added:

  January 2, 2024

  Manufacturer:

  DODGE

  Summary

  ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

  Associated Products (146)

  2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Wrangler2023 Ram 15002022 Chrysler 3002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer+ 126 more
  Associated Documents

  • DownloadMC-10247906-0001.pdf↗