Infiniti QX60 Service Bulletins (2023)
79 manufacturer communications on file.
- May 1, 2026•Document ID: 11033024Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- ITB26-005
- Date Added:
- May 30, 2026
- Manufacturer:
- INFINITI
SummaryAEB WARNING WITH ONE OR MORE CURRENT DTCS STORED IN THE ADAS CONTROL UNIT 2, AND/OR THE LASER/RADAR CONTROL UNIT IF YOU CONFIRM The front radar is inoperative, the AEB warning is displayed, and one or more of the following DTCs are stored as CURRENT: · U2752-88 for “Ethernet circuit” stored in the ADAS control unit 2, · U275F-88 for “Ethernet circuit” stored in the LASER/RADAR (DISTANCE SENSOR) control unit, OR · C2589-86 for “TCM” stored in the LASER/RADAR (DISTANCE SENSOR) control unit, AND/OR · C258E-86 for “ABS” stored in the LASER/RADAR (DISTANCE SENSOR) control unit. ACTION 1. Confirm the current Distance Sensor control unit part number. 2. Reprogram the Distance Sensor control unit, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
Associated Products (3)Associated Documents - May 1, 2026•Document ID: 11033023Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- ITB26-002A
- Date Added:
- May 30, 2026
- Manufacturer:
- INFINITI
SummaryFUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of ITB26-002.
Associated Products (7)Associated Documents - April 13, 2026•Document ID: 11031720Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- ITB09-063C
- Date Added:
- April 29, 2026
- Manufacturer:
- INFINITI
SummaryCERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
Associated Products (240)2026 Infiniti QX602026 Infiniti QX802026 Nissan Pathfinder2025 Infiniti QX502025 Infiniti QX552025 Infiniti QX602025 Infiniti QX802025 Nissan Pathfinder2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX602024 Infiniti QX802024 Nissan Pathfinder2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802023 Nissan Pathfinder+ 220 moreAssociated Documents - March 31, 2026•Document ID: 11031700Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- ITB26-004
- Date Added:
- April 29, 2026
- Manufacturer:
- INFINITI
SummaryFRONT FASCIA POPPING OUT NEAR HEADLAMP IF YOU CONFIRM The Front Bumper Fascia is detaching from the fender under the headlamp on one/or both sides. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Remove the Front Bumper Fascia. 2. Replace the affected Headlamp Bracket. 3. Replace the affected Front Bumper Fascia Side Bracket. 4. Reinstall the Front Bumper Fascia, with Betaseal (or equivalent) adhesive between the Front Bumper Fascia and the affected side Front Bumper Fascia Side Bracket.
Associated Products (5)Associated Documents - February 2, 2026•Document ID: 11028682Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- ITB26-002
- Date Added:
- February 10, 2026
- Manufacturer:
- INFINITI
SummaryFUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM IF YOU CONFIRM The vehicle has a visible leak with a smoke machine test coming from the fuel filler tube lower seal, AND DTC P0456 is stored as “Active”, “Past”, or “Pending” in the ECM. ACTION 1. Remove the supplied funnel from the rear of the vehicle or trunk. 2. Insert the funnel completely in the fuel filler tube and remove completely five (5) times. 3. Re-check the fuel filler tube lower seal with a smoke machine to determine visually if any leak is present. 4. If the fuel filler lower seal continues to leak, replace the fuel filler tube. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
Associated Products (7)Associated Documents - May 29, 2025•Document ID: 11019070Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- ITB25-008
- Date Added:
- June 4, 2025
- Manufacturer:
- INFINITI
SummaryEXCESS DUST ENTERING CABIN WHILE DRIVING ON DIRT ROADS IF YOU CONFIRM That while driving on dirt roads with all doors and windows closed, that there is excessive dust intrusion into the vehicle’s cabin that is settling on the inside of the doors. ACTION Refer to the SERVICE PROCEDURE in the bulletin to: 1. Install Butyl Patches around the door seals of driver (LH) side and passenger (RH) side front and rear doors. 2. Install drain plugs into door drains of driver (LH) side and passenger (RH) side front and rear doors.
Associated Products (4)Associated Documents - February 25, 2025•Document ID: 11015374Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE
- Mfr Comm. #:
- ITB25-002
- Date Added:
- March 8, 2025
- Manufacturer:
- INFINITI
SummaryDRIVABILITY CONCERNS AT HIGHWAY SPEEDS AND ON INCLINES IF YOU CONFIRM A lugging / shutter / judder at highway speeds, especially on slight inclines, ACTION Reprogram the Electronic Control Module (ECM). IMPORTANT:
Associated Products (2)Associated Documents - February 20, 2025•Document ID: 11014469Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB23-023A
- Date Added:
- February 25, 2025
- Manufacturer:
- INFINITI
SummaryAEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid (L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions (e.g., rain, snow, fog, etc.) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following: The ICC stopped working while driving, The AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
Associated Products (50)2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX602024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX60+ 30 moreAssociated Documents - September 19, 2024•Document ID: 11009065Service Bulletin/Repair InstructionsSEAT BELTS
- Mfr Comm. #:
- ITB22-021C
- Date Added:
- October 22, 2024
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicle owner’s manual. Figure 1 Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this applies to your vehicle. Seat Belt Warning Light for driver and front passenger.
Associated Products (13)Associated Documents - September 19, 2024•Document ID: 11009064Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- ITB19-024D
- Date Added:
- October 22, 2024
- Manufacturer:
- INFINITI
SummaryDTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
Associated Products (60)2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX602024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX80+ 40 moreAssociated Documents - August 15, 2024•Document ID: 11006967Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-022B
- Date Added:
- September 4, 2024
- Manufacturer:
- INFINITI
SummarySOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of ITB22-022.
Associated Products (4)Associated Documents - August 15, 2024•Document ID: 11006964Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-017B
- Date Added:
- September 4, 2024
- Manufacturer:
- INFINITI
SummaryDTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 for “Internal battery” to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (24)2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX602024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX80+ 4 moreAssociated Documents - August 15, 2024•Document ID: 11006961Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB19-029E
- Date Added:
- September 4, 2024
- Manufacturer:
- INFINITI
SummaryTELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client contact the AT&T Support line at 1 (888) 719-7242. See ITB12-011 for models built before those listed above. SERVICE INFORMATION The APPLIED VEHICLES are equipped with a wireless communication device called a Telematics Communication Unit (TCU). The TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the APPLIED VEHICLES. An Order of Completion table has been provided on the next page that lists the steps required to successfully configure a TCU after it has been replaced. A CHECK-OFF SHEET has been provided on page 16. Print and check off steps as they are completed. Staple the completed CHECK-OFF SHEET to the repair order.
Associated Products (24)2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX602024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX80+ 4 moreAssociated Documents - July 23, 2024•Document ID: 11005301Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- ITB23-016
- Date Added:
- July 29, 2024
- Manufacturer:
- INFINITI
SummaryREVISION 3 Please discard earlier versions of this bulletin. The announcement from June 8, 2023 has been revised to include the following: • The restriction on parts for this campaign will be removed and retailers will be able to order parts via normal process beginning July 30, 2024 Parts on order in DBS will be fulfilled
Associated Products (2)Associated Documents - July 19, 2024•Document ID: 11006991Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB24-002A
- Date Added:
- September 4, 2024
- Manufacturer:
- INFINITI
SummaryDTC P161F FOR IMMOBILIZER CODE STORED IN ECM WITH VEHICLE NO-START CONDITION APPLIED VEHICLES: APPLIED DATES: 2022-2023 QX60 (L51) Built on or before October 17, 2022 IF YOU CONFIRM The vehicle cranks but will not start, and DTC P161F for “IMMOBILIZER” is stored in the ECM. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the ECM, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
Associated Products (2)Associated Documents - July 11, 2024•Document ID: 11006992Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB24-009
- Date Added:
- September 4, 2024
- Manufacturer:
- INFINITI
SummaryVIBRATION AND/OR NOISE FROM THE REAR OF THE VEHICLE APPLIED VEHICLES: 2022-2024 QX60 (L51) APPLIED DATES: Built on or before February 28, 2024 APPLIED DRIVETRAINS: AWD IF YOU CONFIRM A binding feeling, vibration, and/or noise coming from the rear end when turning at low speed or accelerating from a stop, AND The issue is resolved by unplugging the Actuator Assembly (AWD Actuator) on the rear Final Drive Unit. ACTION Refer to the SERVICE PROCEDURE below to: 1. Remove the Electro-hydraulic Coupling Assembly (AWD Coupler). 2. Clean the Coupling Oil Tank. 3. Inspect the Breather Tube and Bolt. 4. Replace the Electro-hydraulic Coupling Assembly (AWD Coupler). IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
Associated Products (3)Associated Documents - June 7, 2024•Document ID: 11005302Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- ITB23-016A
- Date Added:
- July 29, 2024
- Manufacturer:
- INFINITI
SummaryVOLUNTARY SAFETY RECALL CAMPAIGN 2022-2023 QX60; DRIVER’S SEAT RAIL INSPECTION INTRODUCTION Infiniti is conducting this voluntary safety recall campaign on certain specific model year 2022-2023 QX60 vehicles to inspect, and if necessary, replace the Driver’s Seat Rail. This service will be performed at no charge to the client for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification numbers PC967 and PC981 to this campaign. The applicable number must appear on all communication and documentation of any nature dealing with this campaign. RETAILER RESPONSIBILITY It is the retailer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) clients and vehicles in a retailer’s inventory. Federal law requires that new vehicles in retailer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Infiniti strongly encourages retailers to correct any used vehicles in their inventory before they are retailed.
Associated Products (2)Associated Documents - May 21, 2024•Document ID: 11004959Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-003A
- Date Added:
- July 19, 2024
- Manufacturer:
- INFINITI
SummaryREAR DOOR ALERT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (3)Associated Documents - May 21, 2024•Document ID: 11004958Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-002A
- Date Added:
- July 19, 2024
- Manufacturer:
- INFINITI
SummaryBCM SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY, below. Please discard previous versions of this bulletin.
Associated Products (3)Associated Documents - May 21, 2024•Document ID: 11004957Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-001A
- Date Added:
- July 19, 2024
- Manufacturer:
- INFINITI
SummaryINTELLIGENT KEY UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY, below. Please discard previous versions of this bulletin.
Associated Products (3)Associated Documents