Infiniti QX60 Service Bulletins

507 manufacturer communications on file.

• May 22, 2026•Document ID: 11033018

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB26-006

  Date Added:

  May 30, 2026

  Manufacturer:

  INFINITI

  Summary

  ENGINE NO START WITH KEY SYSTEM ERROR AND DTC B2C20-24 STORED IN THE BCM IF YOU CONFIRM The customer states the engine will not start and “Key System Error” warning is displaying in the Information Display (Combination Meter) (Figure 1), AND DTC B2C20-24 for "STARTER CONTROL RELAY" is stored in the BCM. HINT: This DTC and warning message (Figure 1) may occur if the customer does not place the vehicle in Park Gear according to the Owner’s Manual for shifter operation. ACTION 1. Confirm the current ECM part number. 2. Confirm the current TCM part number. 3. Reprogram the ECM, and then the TCM, if applicable. 4. Erase the DTCs. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

  Associated Products (1)

  2026 Infiniti QX60
  Associated Documents

  • DownloadMC-11033018-0001.pdf↗
• May 1, 2026•Document ID: 11033028

  Other
  WHEELS

  Mfr Comm. #:

  IPSB 15-286

  Date Added:

  May 30, 2026

  Manufacturer:

  INFINITI

  Summary

  QUALITY ACTION CAMPAIGN BULLETIN Spare Tire Label Campaign ID: PD195 Date: April 30, 2026 Attention: Retailer Principal, Sales, Parts and Service Managers ***** Retailer Announcement ***** To ensure continued client satisfaction and confidence, INFINITI is conducting a Retailer Quality Action on certain model year 2026 INFINITI QX60 vehicles identified in Service Comm and DBS National Service History. Condition: On certain vehicles, a French-Canadian spare tire instruction label may have been incorrectly installed instead of a U.S. Federal label. Remedy: INFINITI retailers will install the correct label.

  Associated Products (1)

  2026 Infiniti QX60
  Associated Documents

  • DownloadMC-11033028-0001.pdf↗
• May 1, 2026•Document ID: 11033024

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  ITB26-005

  Date Added:

  May 30, 2026

  Manufacturer:

  INFINITI

  Summary

  AEB WARNING WITH ONE OR MORE CURRENT DTCS STORED IN THE ADAS CONTROL UNIT 2, AND/OR THE LASER/RADAR CONTROL UNIT IF YOU CONFIRM The front radar is inoperative, the AEB warning is displayed, and one or more of the following DTCs are stored as CURRENT: · U2752-88 for “Ethernet circuit” stored in the ADAS control unit 2, · U275F-88 for “Ethernet circuit” stored in the LASER/RADAR (DISTANCE SENSOR) control unit, OR · C2589-86 for “TCM” stored in the LASER/RADAR (DISTANCE SENSOR) control unit, AND/OR · C258E-86 for “ABS” stored in the LASER/RADAR (DISTANCE SENSOR) control unit. ACTION 1. Confirm the current Distance Sensor control unit part number. 2. Reprogram the Distance Sensor control unit, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

  Associated Products (3)

  2025 Infiniti QX602024 Infiniti QX602023 Infiniti QX60
  Associated Documents

  • DownloadMC-11033024-0001.pdf↗
• May 1, 2026•Document ID: 11033023

  Service Bulletin/Repair Instructions
  FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  ITB26-002A

  Date Added:

  May 30, 2026

  Manufacturer:

  INFINITI

  Summary

  FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of ITB26-002.

  Associated Products (7)

  2026 Infiniti QX602026 Infiniti QX802025 Infiniti QX602025 Infiniti QX802024 Infiniti QX602023 Infiniti QX602022 Infiniti QX60
  Associated Documents

  • DownloadMC-11033023-0001.pdf↗
• April 13, 2026•Document ID: 11031720

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  ITB09-063C

  Date Added:

  April 29, 2026

  Manufacturer:

  INFINITI

  Summary

  CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

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  Associated Documents

  • DownloadMC-11031720-0001.pdf↗
• March 31, 2026•Document ID: 11031700

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  ITB26-004

  Date Added:

  April 29, 2026

  Manufacturer:

  INFINITI

  Summary

  FRONT FASCIA POPPING OUT NEAR HEADLAMP IF YOU CONFIRM The Front Bumper Fascia is detaching from the fender under the headlamp on one/or both sides. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Remove the Front Bumper Fascia. 2. Replace the affected Headlamp Bracket. 3. Replace the affected Front Bumper Fascia Side Bracket. 4. Reinstall the Front Bumper Fascia, with Betaseal (or equivalent) adhesive between the Front Bumper Fascia and the affected side Front Bumper Fascia Side Bracket.

  Associated Products (5)

  2026 Infiniti QX602025 Infiniti QX602024 Infiniti QX602023 Infiniti QX602022 Infiniti QX60
  Associated Documents

  • DownloadMC-11031700-0001.pdf↗
• March 30, 2026•Document ID: 11031701

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB12-011R

  Date Added:

  April 29, 2026

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti Connection® or Infiniti InTouch Services™, the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. Ø A table has been provided on the next page that lists the model and year specific steps required to successfully configure a TCU after it has been replaced. Ø A check OFF sheet has been provided on page 21 to print and check off steps as they are performed. Please staple the completed Check OFF Sheet to the repair order.

  Associated Products (36)

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  Associated Documents

  • DownloadMC-11031701-0001.pdf↗
• February 2, 2026•Document ID: 11028682

  Service Bulletin/Repair Instructions
  FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  ITB26-002

  Date Added:

  February 10, 2026

  Manufacturer:

  INFINITI

  Summary

  FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM IF YOU CONFIRM The vehicle has a visible leak with a smoke machine test coming from the fuel filler tube lower seal, AND DTC P0456 is stored as “Active”, “Past”, or “Pending” in the ECM. ACTION 1. Remove the supplied funnel from the rear of the vehicle or trunk. 2. Insert the funnel completely in the fuel filler tube and remove completely five (5) times. 3. Re-check the fuel filler tube lower seal with a smoke machine to determine visually if any leak is present. 4. If the fuel filler lower seal continues to leak, replace the fuel filler tube. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

  Associated Products (7)

  2026 Infiniti QX602026 Infiniti QX802025 Infiniti QX602025 Infiniti QX802024 Infiniti QX602023 Infiniti QX602022 Infiniti QX60
  Associated Documents

  • DownloadMC-11028682-0001.pdf↗
• January 22, 2026•Document ID: 11028681

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  ITB26-001

  Date Added:

  February 10, 2026

  Manufacturer:

  INFINITI

  Summary

  METAL TICKING NOISE AT B-PILLAR IF YOU CONFIRM A metallic ticking noise is coming from the driver (LH) side and/or passenger (RH) side B-Pillar when driving the vehicle on various road surfaces. ACTION Refer to the SERVICE INFORMATION in this bulletin to adjust the inner support of the affected B-Pillar. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

  Associated Products (2)

  2026 Infiniti QX602025 Infiniti QX60
  Associated Documents

  • DownloadMC-11028681-0001.pdf↗
• January 7, 2026•Document ID: 11028679

  Service Bulletin/Repair Instructions
  FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  ITB25-014

  Date Added:

  February 10, 2026

  Manufacturer:

  INFINITI

  Summary

  VENT CONTROL VALVE IN ACTIVE TEST INOPERATIVE IN CONSULT 4 SERVICE INFORMATION An issue in CONSULT 4 has been identified in “EVAP system close” in Work support. · After selecting the "EVAP system close" in Work support, the “VENT CONTROL/V” in Active test becomes non-functional temporarily. · When selecting “EVAP system close” operation in Work support, wait 10 minutes before starting “VENT CONTROL/V” Active test or cycle the IGN switch ON/OFF for “VENT CONTROL/V” Active test to be operational. HINT: This bulletin applies to model years that use CONSULT 4 only.

  Associated Products (4)

  2026 Infiniti QX602026 Infiniti QX802025 Infiniti QX602025 Infiniti QX80
  Associated Documents

  • DownloadMC-11028679-0001.pdf↗
• October 16, 2025•Document ID: 11024403

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB25-007A

  Date Added:

  October 21, 2025

  Manufacturer:

  INFINITI

  Summary

  SPEAKERS EXHIBIT INTERMITTENT BOOMING, HEAVY BASS OR RATTLING WHEN ENGINE RPM CHANGES IF YOU CONFIRM The client complains of the speakers exhibiting an intermittent booming, heavy bass, or rattling when the engine RPM changes. ACTION Refer to the SERVICE PROCEDURE below to: 1. Ensure the ANC SETTING is turned ON. 2. Reprogram the Audio Amplifier, if applicable.

  Associated Products (1)

  2025 Infiniti QX60
  Associated Documents

  • DownloadMC-11024403-0001.pdf↗
• May 29, 2025•Document ID: 11019070

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  ITB25-008

  Date Added:

  June 4, 2025

  Manufacturer:

  INFINITI

  Summary

  EXCESS DUST ENTERING CABIN WHILE DRIVING ON DIRT ROADS IF YOU CONFIRM That while driving on dirt roads with all doors and windows closed, that there is excessive dust intrusion into the vehicle’s cabin that is settling on the inside of the doors. ACTION Refer to the SERVICE PROCEDURE in the bulletin to: 1. Install Butyl Patches around the door seals of driver (LH) side and passenger (RH) side front and rear doors. 2. Install drain plugs into door drains of driver (LH) side and passenger (RH) side front and rear doors.

  Associated Products (4)

  2025 Infiniti QX602024 Infiniti QX602023 Infiniti QX602022 Infiniti QX60
  Associated Documents

  • DownloadMC-11019070-0001.pdf↗
• May 28, 2025•Document ID: 11018805

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB25-007

  Date Added:

  June 2, 2025

  Manufacturer:

  INFINITI

  Summary

  SPEAKERS EXHIBIT INTERMITTENT BOOMING, HEAVY BASS OR RATTLING WHEN ENGINE RPM CHANGES APPLIED VEHICLES: 2025 QX60 (L51) APPLIED DATES: Built on or after June 4, 2024 APPLIED GRADES: Luxe, Sensory, and Autograph IF YOU CONFIRM The client complains of the speakers exhibiting an intermittent booming, heavy bass, or rattling when the engine RPM changes. ACTION Refer to the SERVICE PROCEDURE below to: 1. Ensure the ANC SETTING is turned ON. 2. Reprogram the Audio Amplifier, if applicable.

  Associated Products (1)

  2025 Infiniti QX60
  Associated Documents

  • DownloadMC-11018805-0001.pdf↗
• March 19, 2025•Document ID: 11015912

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  ITB25-005

  Date Added:

  March 25, 2025

  Manufacturer:

  INFINITI

  Summary

  AIR CONDITIONING IS INOPERATIVE WITH LEAK FROM HIGH/LOW SIDE PIPE JUNCTION IF YOU CONFIRM The client states that the A/C is not blowing cold or is blowing warm on driver’s side vents, AND Leak detection dye is confirmed as present on the high-pressure and low-pressure A/C pipe junction blocks. HINT: See Refrigerant Leak Examples on page 2. ACTION Replace the A/C High-Pressure and Low-Pressure Pipe. · Refer to the ESM: VENTILATION, HEATER & AIR CONDITIONER > HEATER & AIR CONDITIONING SYSTEM > REMOVAL AND INSTALLATION > COOLER PIPE AND HOSE > HIGH-PRESSURE AND LOW-PRESSURE PIPE > Removal

  Associated Products (2)

  2025 Infiniti QX602024 Infiniti QX60
  Associated Documents

  • DownloadMC-11015912-0001.pdf↗
• February 25, 2025•Document ID: 11015374

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  ITB25-002

  Date Added:

  March 8, 2025

  Manufacturer:

  INFINITI

  Summary

  DRIVABILITY CONCERNS AT HIGHWAY SPEEDS AND ON INCLINES IF YOU CONFIRM A lugging / shutter / judder at highway speeds, especially on slight inclines, ACTION Reprogram the Electronic Control Module (ECM). IMPORTANT:

  Associated Products (2)

  2024 Infiniti QX602023 Infiniti QX60
  Associated Documents

  • DownloadMC-11015374-0001.pdf↗
• February 20, 2025•Document ID: 11014469

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB23-023A

  Date Added:

  February 25, 2025

  Manufacturer:

  INFINITI

  Summary

  AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid (L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions (e.g., rain, snow, fog, etc.) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following:  The ICC stopped working while driving,  The AEB/FEB warning light is ON, or turned ON, while driving (Figure 1),  The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND  DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual

  Associated Products (50)

  2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX602024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX60+ 30 more
  Associated Documents

  • DownloadMC-11014469-0001.pdf↗
• September 19, 2024•Document ID: 11009065

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  ITB22-021C

  Date Added:

  October 22, 2024

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicle owner’s manual. Figure 1 Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this applies to your vehicle. Seat Belt Warning Light for driver and front passenger.

  Associated Products (13)

  2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX602024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti QX602022 Infiniti QX802021 Infiniti QX80
  Associated Documents

  • DownloadMC-11009065-0001.pdf↗
• September 19, 2024•Document ID: 11009064

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  ITB19-024D

  Date Added:

  October 22, 2024

  Manufacturer:

  INFINITI

  Summary

  DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

  Associated Products (60)

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  Associated Documents

  • DownloadMC-11009064-0001.pdf↗
• August 15, 2024•Document ID: 11006967

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB22-022B

  Date Added:

  September 4, 2024

  Manufacturer:

  INFINITI

  Summary

  SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of ITB22-022.

  Associated Products (4)

  2023 Infiniti QX602023 Infiniti QX802022 Infiniti QX602022 Infiniti QX80
  Associated Documents

  • DownloadMC-11006967-0001.pdf↗
• August 15, 2024•Document ID: 11006964

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB22-017B

  Date Added:

  September 4, 2024

  Manufacturer:

  INFINITI

  Summary

  DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 for “Internal battery” to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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  Associated Documents

  • DownloadMC-11006964-0001.pdf↗