Infiniti QX60 Service Bulletins
507 manufacturer communications on file.
- March 4, 2019•Document ID: 10158423Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB19-006
- Date Added:
- April 15, 2019
- Manufacturer:
- INFINITI
SummaryINFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor. - Refer to the applicable Electronic Service Manual (ESM) and follow the diagnostic procedure for DTC P219A and/or P219B.
Associated Products (15)Associated Documents - February 28, 2019•Document ID: 10155156Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- ITB19-005
- Date Added:
- March 25, 2019
- Manufacturer:
- INFINITI
SummaryCLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles with INFINITI InTouch?, has the abillity to trigger specific customized settings for the radio, clock, heating and air conditioning (HVAC) and navigation that are unique to that key, and each Intelligent Key for a specific vehicle may have different settings stored. EXAMPLE: The vehicle may be driven by more than one person, and each driver has a personal Intelligent Key. Each driver may adjust their preferred vehicle settings differently. If two or more Intelligent Keys with different stored settings are unintentionally interchanged, one or more of the following perceived issues might be reported by the customer(s). - Radio ? Presets are lost or change - Clock ? Settings are not showing the correct time due to day-light savings or the selected region (time zone) - HVAC ? Controls are set differently - Navigation ? Settings suddenly altered If any of these perceived issues are present: - Confirm if there are multiple Intelligent Keys being used by the customer(s) interchangeably, and if so, verify that each key?s settings are different. NOTE: Customer may not recognize that different Intelligent Keys are linked differently.
Associated Products (20)2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti QX302017 Infiniti QX602016 Infiniti Q502015 Infiniti Q502014 Infiniti Q50Associated Documents - February 4, 2019•Document ID: 10155152Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; EQUIPMENT
- Mfr Comm. #:
- ITB16-012b
- Date Added:
- March 25, 2019
- Manufacturer:
- INFINITI
SummaryINTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (15)Associated Documents - January 29, 2019•Document ID: 10152991Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB17-042b
- Date Added:
- February 19, 2019
- Manufacturer:
- INFINITI
SummaryINFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
Associated Products (76)2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX60+ 56 moreAssociated Documents - January 29, 2019•Document ID: 10152989Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB13-044g
- Date Added:
- February 19, 2019
- Manufacturer:
- INFINITI
SummaryALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
Associated Products (71)2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX60+ 51 moreAssociated Documents - January 24, 2019•Document ID: 10152987Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- ITB12-011m
- Date Added:
- February 19, 2019
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (35)2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q50+ 15 moreAssociated Documents - January 15, 2019•Document ID: 10152993Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- ITB19-002
- Date Added:
- February 19, 2019
- Manufacturer:
- INFINITI
Summary2018-2019 INFINITI VEHICLES; DISPLAY CONTROL UNIT SERVICE INFORMATION SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an APPLIED VEHICLE for any reason, follow the steps in the Service Procedure to: - Confirm proper diagnosis and repair with TECH LINE to obtain DCU order approval, then place the order with DENSO. NOTE: The DCU order approval process does not apply to 2017 model year and earlier models. TECH LINE authorization is not needed for 2017 model year and earlier models. - Configure the Multi AV system. - 2018-2019 QX30 vehicles only: Register the replacement DCU. DCU registration is necessary whether or not the vehicle has an active Infiniti InTouch Apps subscription. NOTE: The original DCU must be installed in the vehicle while performing part of this procedure. DO NOT remove the original DCU until instructed.
Associated Products (13)Associated Documents - January 15, 2019•Document ID: 10152988Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- ITB13-026i
- Date Added:
- February 19, 2019
- Manufacturer:
- INFINITI
Summary2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Associated Products (7)Associated Documents - December 19, 2018•Document ID: 10153546Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT
- Mfr Comm. #:
- ITB18-040a
- Date Added:
- February 25, 2019
- Manufacturer:
- INFINITI
SummaryINFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.
Associated Products (11)Associated Documents - December 2, 2018•Document ID: 10153545Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT
- Mfr Comm. #:
- ITB18-040
- Date Added:
- February 25, 2019
- Manufacturer:
- INFINITI
SummaryINFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when in Drive (vehicles manufactured before May 1, 2018) - Average fuel economy displays 99.9 MPG - Display screen flickers at higher ambient interior temperatures - SXM Info Apps (Weather, Stocks, Fuel Prices) inoperative ACTION 1. Refer to page 4, step 8 in the SERVICE PROCEDURE to confirm an update applies to the Display Control Unit (DCU) of the vehicle being worked on. - Confirmation is determined by comparing the DCU part number with those listed in Table on page 5. 2. If this bulletin applies, update the DCU software. - See REQUIRED SPECIAL TOOL on page 2. NOTE: The updated software resolves the items above along with improving software stability.
Associated Products (11)Associated Documents - November 28, 2018•Document ID: 10152503Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE
- Mfr Comm. #:
- Revision 1-IEVAP
- Date Added:
- January 7, 2019
- Manufacturer:
- INFINITI
SummaryOBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.
Associated Products (114)2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX702016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q50+ 94 moreAssociated Documents - November 28, 2018•Document ID: 10152502Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
- Mfr Comm. #:
- ITB17-026b
- Date Added:
- January 7, 2019
- Manufacturer:
- INFINITI
SummaryINFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.
Associated Products (114)2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX702016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q50+ 94 moreAssociated Documents - November 13, 2018•Document ID: 10152506Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- ITB18-039
- Date Added:
- January 7, 2019
- Manufacturer:
- INFINITI
SummaryAIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1. Use CONSULT-III plus to check for Air Bag DTCs and perform repairs as needed. 2. Return the Air Bag Diagnosis Sensor Unit to User Mode.
Associated Products (34)2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX70+ 14 moreAssociated Documents - November 12, 2018•Document ID: 10152501Service Bulletin/Repair InstructionsSUSPENSION:REAR; EQUIPMENT
- Mfr Comm. #:
- ITB12-072e
- Date Added:
- January 7, 2019
- Manufacturer:
- INFINITI
Summary2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (7)Associated Documents - November 5, 2018•Document ID: 10152504Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB18-026a
- Date Added:
- January 7, 2019
- Manufacturer:
- INFINITI
SummaryCVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (7)Associated Documents - October 25, 2018•Document ID: 10148774Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- PC662 QX60 - eVT
- Date Added:
- November 19, 2018
- Manufacturer:
- INFINITI
SummaryElectric Intake Valve Timing Control eVTC Reprogram Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Service Campaign to reprogram the electric intake Valve Timing Control (eVTC) module in certain 2018 model year QX60 vehicles. The current software installed may allow the Malfunction Indicator Lamp (MIL) to illuminate improperly if certain cold start conditions are met. Clients experiencing this condition may indicate the MIL is illuminated with no driveability concerns. This service campaign supercedes Quality Action PC625 announced on May 1, 2018. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History ? Open Campaign I.D. PC662 - New vehicles in retailer inventory can also be identified through the attached VIN list or by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Retailers are requested to repair any affected vehicles in retailer new or pre-owned inventory toensure client satisfaction. 3. Retailers should use ITB18-036 to correct any vehicles subject to this campaign. 4. Once repaired, retailers should submit the claim, using the claims coding provided, and release the vehicle.
Associated Products (1)Associated Documents - October 24, 2018•Document ID: 10149809Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE
- Mfr Comm. #:
- ITB18-037
- Date Added:
- December 3, 2018
- Manufacturer:
- INFINITI
SummaryPLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use sharp objects like razor blades, box cutters, knives, etc. when removing the plastic interior trim protective covering. IMPORTANT: All soft trim described in this bulletin is on automatic return to NNA. Any trim found damaged in the way described in this bulletin will be charged back to the dealer.
Associated Products (219)2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 moreAssociated Documents - October 24, 2018•Document ID: 10149808Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB18-036
- Date Added:
- December 3, 2018
- Manufacturer:
- INFINITI
SummaryVOLUNTARY SERVICE CAMPAIGN 2018 QX60; ELECTRIC INTAKE VALVE TIMING CONTROL MODULE REPROGRAMMING INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific 2018 QX60 vehicles to reprogram the electric Intake Valve Timing (IVT) control module. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number PC662 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer?s inventory.
Associated Products (1)Associated Documents - October 24, 2018•Document ID: 10149805Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- ITB18-009b
- Date Added:
- December 3, 2018
- Manufacturer:
- INFINITI
Summary2018 QX60; MIL ON WITH DTC P34A5 AND/OR P34A9 STORED This bulletin has been superseded. Please discard previous versions.
Associated Products (1)Associated Documents - October 22, 2018•Document ID: 10149807Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- ITB18-035
- Date Added:
- December 3, 2018
- Manufacturer:
- INFINITI
SummarySECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR SERVICE INFORMATION Applied Vehicles listed above are no longer equipped with a door unlock sensor and/or Body Control Module (BCM) software to provide support for the door unlock sensor.
Associated Products (2)Associated Documents