Infiniti M45 Complaints

280 consumer complaints on file.

#10441390December 27, 2011
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
THE FUEL GAUGE STOPPED ACCURATELY INDICATING THE AMOUNT OF FUEL IN THE VEHICLE. SUBSEQUENTLY THE CAR RAN OUT OF FUEL WHILE DRIVING ON LOCAL ROAD CAUSING DISRUPTION IN TRAFFIC BEFORE IT COULD BE MOVED TO THE SHOULDER. AFTER A CURSORY CHECK TO SEE IF ANYTHING LOOKED TO BE AMISS, WE DECIDED TO START WITH THE SIMPLE SOLUTIONS AND WORK TOWARD THE MORE COMPLEX. WE ADDED 5 GALLONS OF GAS TO THE CAR AND IT IMMEDIATELY CRANKED AND RAN FINE. THIS IS WHEN WE NOTICED THAT THE GAS GAUGE FAILED TO MOVE. THE GAUGE SHOWED TO BE ABOUT 1/2 FULL BEFORE WE ADDED FUEL AND DIDN'T MOVE AFTER ADDING THE FUEL. THE FUEL INDICATOR HAS NOW MOVED TO PAST FULL AND HASN'T MOVED SINCE. WE HAD AN INFINITI DEALER LOOK AT THE CAR AND THEY GAVE US AN ESTIMATE OF $1502.00 TO MAKE THE REPAIRS. THE MALFUNCTIONED OCCURRED AT OR NEAR 72,000 MILES, WELL AFTER THE WARRANTY PERIOD. REVIEWING INFORMATION ON THE INTERNET SHOWS THAT THIS APPEARS TO BE A RATHER COMMON OCCURRENCE FOR THIS YEAR/MODEL. OFTEN THIS WAS REPAIRED BY INFINITI IN CARS THAT WERE STILL IN THE WARRANTY PERIOD. BELOW IS A LINK TO A WEBSITE THAT'S HAS OVER 160 POSTS CONCERNING THIS PROBLEM. HTTP://FORUMS.NICOCLUB.COM/M45-FUEL-GAUGE-PROBLEM-POST-HERE-IF-YOU-HAVE-HAD-IT-T316682-150.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441158December 24, 2011
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
I HAD JUST PURCHASED THE CAR AND WHEN I LEFT THE LOT AROUND NOVEMBER 1ST, 2011 AT 95K MILES , I WENT 10 MILES HOME TO MY PLACE, THEN 10 ADDITIONAL MILES TO MY MOTHERS PLACE TO SHOW THEM THE CAR. THEY GOT TO SEE THAT IT DIED IN HER APARTMENTS WHEN THE GAS GAUGE READ THAT IT WAS FULL. WE TRIED TO JUMP THE CAR, BUT WE DISCOVERED THAT IT WAS OUT OF GAS AND HAD SOMEONE WITH A GAS CAN TO HELP US. THE REFERRED ME TO A SHOP AFTER THE INCIDENT THAT'S NOT EVEN APART OF THE BBB AND NOT CERTIFIED AND THEY DIDN'T EVEN WANT TO LOOK AT THE CAR. THEY WANTED ME TO HELP THEM FIND THE PART BUT THE CAR IS UNDER WARRANTY. I'M STILL DEALING WITH THIS ISSUE AND I HOPE YOU ALL CAN HELP ME RESOLVE THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441061December 23, 2011
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
I KNOW THERE ARE NUMEROUS COMPLAINTS ON FUEL GAUGE ISSUES WITH THE 03-04 M45. MY CAR NOW HAS 87K AND HAS HAD THIS ISSUE SINCE AROUND 73K MILES. ONCE IT GETS DOWN TO 1/4 TANK, IT WILL SOMETIMES GO TO E AND TURN THE LIGHT ON OR GO BACK AND FORTH BETWEEN 1/4 AND 1/2 TANK MARKS. I KNOW THE QX56 HAD A RECALL FOR THE SENDING UNIT BUT THE GAUGE CLUSTERS ARE THE ISSUE WITH THESE CARS. I'M HOPING INFINITI WILL PROVIDE SOME HELP SINCE THIS IS QUITE A BIG CONCERN FOR EVERY DRIVER. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440528December 20, 2011
FUEL SYSTEM, GASOLINE
ON THE LABOR DAY IN THIS YEAR (2011), MY 2003 M45 HAD BEEN STOPPED IN MIDDLE OF THE I-75. THE FUEL GAUGE WAS AROUND 1/4. WHILE I WAS DRIVING AROUND 65 MPH ON THE PASSING LANE, THE CAR LOST ITS POWER AND THEN STOPPED. THERE WAS NOT TIME TO PULL OVER TO AN EMERGENCY LANE. FOLLOWING CARS BARELY PASSED MY CAR. IT WAS THE MOST SCARY MOMENT IN MY LIFE. ABOUT 3 MINUTE LATER, A POLICE ARRIVED AND THEN I COULD ESCAPE THE SITUATION. AFTER THE CAR WAS TOWED NEAREST A SHOP, IT TURNS OUT THAT GAS WAS EMPTY. THEN I FOUND OUT THAT IT IS THE COMMON PROBLEM ON THIS VEHICLE. THE HUNDREDS OF OWNER ARE SUFFERING FROM THIS ISSUE BUT INFINITI IGNORES TO FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440507December 19, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
I RAN OUT OF FUEL ON A BUSY HIGHWAY IN STOP AND GO TRAFFIC BECAUSE THE FUEL GAUGE REGISTERED FULL WHEN THE TANK WAS ACTUALLY EMPTY. THESE GAUGES HAVE MAJOR INTERNAL ISSUES RESULTING IN WHAT MAY BE A SERIOUS SAFETY CONCERN. *TR I'M NOT THE ONLY ONE (LINK BELOW) AND WE ARE GRATEFUL TO YOUR ORGANIZATION TO ADDRESS THIS TO THE BEST OF YOUR ABILITIES: HTTP://FORUMS.NICOCLUB.COM/M45-FUEL-GAUGE-PROBLEM-POST-HERE-IF-YOU-HAVE-HAD-IT-T316682.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437964December 1, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN ABNORMAL SOUND AND WAS RESISTANT TO THE BRAKING ATTEMPTS WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT ADVISED THE CONTACT THAT THE VIN DID NOT ASSOCIATE WITH THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 63,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429412October 11, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THE FUEL GAUGE WOULD PROVIDE ERRONEOUS FUEL LEVEL READINGS. THE CONTACT MENTIONED THAT THE VEHICLE STALLED AS A RESULT OF RUNNING OUT OF FUEL ALTHOUGH THE FUEL GAUGE ADVISED THAT THE TANK WAS FULL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO VERIFIED THE FAILURE AND ADVISED THAT THE INSTRUMENT PANEL NEEDED TO REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427140September 26, 2011
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE READ FULL AND I RAN OUT OF GAS ON THE HIGHWAY, FORTUNATELY I WAS IN THE RIGHT LANE AND AVOIDED AN ACCIDENT. I FILLED THE TANK UP AND THE NEXT DAY THE ENGINE LIGHT CAME ON AND THE CAR KEPT CUTTING OFF WHILE I WAS DRIVING HOME FROM WORK. I GOT TO A GAS STATION AND THE TANK WAS 3/4 FULL. I TOOK THE CAR TO THE DEALER WHO TOLD ME I HAD FAILED TIMING SENSORS WHICH THEY REPLACED FOR $705.04. ONE HOUR AFTER LEAVING THE DEALER THE ENGINE LIGHT CAME ON AGAIN. I TOOK THE CAR BACK AND THEY SAID THEY JUST NEEDED TO CLEAR THE CODES. THE NEXT DAY THE ENGINE LIGHT CAME ON AGAIN. I WENT TO A PRIVATE STATION AND WAS TOLD I HAD A DTC CODE P0462 AND THIS WAS A KNOWN PROBLEM WITH THIS VEHICLE WITH THE ONLY FIX BEING TO REPLACE THE ENTIRE GAUGE CLUSTER. I DID NOT HAVE THE MONEY AT THE TIME TO HAVE THIS CORRECTED. I NOW HAVE TO BE INSPECTED AND HAVE NO CHOICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426741September 22, 2011
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
FAULTY GAS GAUGE READINGS AND CHECK ENGINE LIGHT WITH CODE 0462. TROUBLESHOOTING REVEALED NO +12 V FROM INSTRUMENT CLUSTER (COMBINATION METER) TO FUEL LEVEL SENSOR. NO OPENS OR SHORTS IN WIRING HARNESS. ALL POINTS TO A DEFECTIVE GAUGE CLUSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424642September 11, 2011
FUEL SYSTEM, GASOLINE
GAS GAUGE HAS FAULTY READINGS. CONSISTENTLY READS 3/4 TO FULL WHEN IN ACTUALITY ACTUAL LEVEL IS APPROACHING EMPTY. AFTER FILL-UP GAUGE READS FULL BUT STATUS DOES NOT TRACK WITH ACTUAL GAS IN FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423199September 4, 2011
FUEL SYSTEM, GASOLINE
THIS CAR DIED ON ME ON THE HIGHWAY WHEN THE FUEL GAUGE SAID THAT I HAD A 3/4 TANK OF GAS REMAINING. THE CAR STARTED SPUTTERING LIKE IT HAD RUN OUT OF GAS SO WE ADDED GAS AND IT STARTED RIGHT UP. I DROVE IT TO A LOCAL INFINITI DEALERSHIP RIGHT AWAY. THEY DIAGNOSED THE PROBLEM AS IN INSTRUMENT CLUSTER, WHICH SHOCKED ME AS I HAVE NEVER HEARD OF AN INSTRUMENT CLUSTER BEING RESPONSIBLE FOR A CAR RUNNING OUT OF GAS. I SEARCHED SOME ONLINE FORUMS ONLY TO DISCOVER THAT THERE WERE HUNDREDS OF OTHER PEOPLE WHO HAD THE SAME PROBLEM. HAD THE FUEL SENDING UNIT OR FURL PUMP WENT OUT, THAT WOULD BE UNDERSTANDABLE, BUT THE INSTRUMENT CLUSTER GOING BAD COULD HAVE BEEN VERY DANGEROUS. SINCE THE CLUSTER CONTROLS MILEAGE AND ALL THE WARNING LIGHTS SUCH AS CHECK ENGINE LIGHTS, THIS WAS VERY SCARY. IT SEEMS THAT INFINITI KNOWS THERE IS A PROBLEM WITH THESE AS MANY OF THE PEOPLE ON THE FORUMS SAID INFINITI HAD PAID FOR A NEW INSTRUMENT CLUSTER. WITH THIS PROBLEM BEING SO PREVALENT, I THINK IT IS VERY IMPORTANT FOR THE NHTSA TO LOOK INTO. I BELIEVE IT SHOULD BE A RECALL WITH THE NUMBER OF PEOPLE HAVING PROBLEMS. ALTHOUGH MY ISSUE HAPPENED AROUND 90,000 MILES, THERE WERE MANY OTHERS THAT EXPERIENCED THE PROBLEM AT 30 AND 40,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418471August 10, 2011
FUEL SYSTEM, GASOLINE
FUEL GAUGE STOPS AT HALF FULL, AND RETURNS TOWARD FULL UNTIL RUNNING OUT OF GAS. THERE ARE TWO LOW GAS WARNINGS (LIGHT AND MESSAGE) WHICH NO LONGER WORK. AFTER SEVERAL MONTHS OF USING ODOMETER FOR APPROXIMATE GAS AMOUNT STATUS, THE CHECK ENGINE LIGHT ILLUMINATED. THE AUTO ZONE CODE CHECK SHOWS THE FUEL LEVEL SENDER IS FAULTY. TURNS OUT THIS A COMMON PROBLEM FOR THIS MAKE AND MODEL, AND MANY FIXES (SENDER UNIT AND GAUGE CLUSTER) DO NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418078August 8, 2011
FUEL SYSTEM, GASOLINE
FOR THE PAST YEAR I HAVE BEEN HAVING A ISSUE WITH THE FUEL GAUGE ON MY 2003 INFINITI M45. FIRST I NOTICED THE PROBLEM WHILE DRIVING WHEN MY FUEL READING WAS AT 1/4 TANK AND THE GAUGE STARTED TO RISE TO A FULL TANK. I DID NOT LIKE WHAT WAS HAPPENING SO I PROMPTLY WENT AND PUT GAS IN THE CAR TO FILL THE TANK. AFTER A DAY OR TWO OF CITY DRIVING IN CHICAGO THERE WAS NO CHANGE TO MY FUEL READING. I WASN'T UNTIL 3 WEEKS AGO I WAS ON THE DAN RYAN EXPRESS WAY WHEN THE PROBLEM REALLY SCARED ME. I WAS DRIVING AND MY CAR STARTED TO SPUTTER WHEN I NOTICED THAT MY FUEL READING WAS STILL AT 3/4 FULL. IT SHUT OFF COMPLETELY IN HIGH SPEED TRAFFIC AND THERE WAS NO FUEL IN THE TANK. THE MINUTE MAN JUST HAPPENED TO BE COMING AND SAW ME AND GAVE ME A GALLON OF GAS. I WAS FORTUNATE THAT I WAS ABLE TO GET TO THE SHOULDER WITHOUT CAUSING ANY SERIOUS TO FATAL INCIDENT. THIS SHOULD BE A FACTORY RECALL BECAUSE IT'S ABSOLUTELY TO MANY INFINITI M CARS ON THE ROAD WITH THIS ISSUE. FROM MY PERSPECTIVE, IT WILL GET ADDRESSED WHEN THERE'S A FATAL ACCIDENT WHERE SOMEONE IS REAR ENDED DUE TO THIS MALFUNCTION. PLEASE ADDRESS THIS PROBLEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416519August 1, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
FUEL GAUGE DOES NOT SHOW CORRECT AMOUNT OF FUEL RESULTING IN RUNNING OUT OF GAS. I HAVE BEEN DEALING WITH THE PROBLEM FOR ALMOST 2 YEARS. NOW THE SERVICE ENGINE LIGHT CAME UP AND THE ISSUE REQUIRES FIXING IN ORDER TO PASS EMISSION CONTROL. THIS IS WELL KNOWN PROBLEM, BUT INFINITI REFUSES FIXING IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414944July 25, 2011
FUEL SYSTEM, GASOLINE
I PURCHASED THE INFINITI 2003 M45 BEFORE I KNEW ABOUT THE FUEL GAUGE PROBLEM. THE SHOP I USE HAS ORDERED 3 OEM GAUGE CLUSTERS FROM INFINITI ALL THREE WOULD NOT WORK.WITH ALL THE COMPLAINTS AND THE SAFETY ISSUES WHY DOES INFINITI REFUSE TO FIX THIS PROBLEM. IT IS A REAL SURPRISE THAT A PROBLEM FROM 2003 STILL CAN NOT BE FIXED EIGHT YEARS LATER. THIS ISSUE NEEDS INVESTIGATION AND INFINITI NEEDS TO BE HELD RESPONSIBLE FOR ALL REPAIRS IN OTHER WORDS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412053July 12, 2011
FUEL SYSTEM, OTHER
2004 INFINITI M45 RAN OUT OF GAS WITH MY GAUGE READING 1/4 LEFT. FOUND OUT IT IS A PROBLEM WITH GAUGE CLUSTER WHICH IS ABOUT $1000.00 TO REPLACE. I HAVE FOUND OUT THIS IS A COMMON PROBLEM BUT INFINITI REFUSES TO HELP WITH THE COST. THERE NEEDS TO BE A RECALL. THANK YOU. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408935June 26, 2011
FUEL SYSTEM, OTHER, ELECTRICAL SYSTEM
FUEL GAUGE DOES NOT SHOW ANYWHERE NEAR CORRECT AMOUNT. BOUGHT CAR 1 YEAR AGO AND HAS BEEN SO FROM DAY 1 . REPLACED FUEL SENDER BUT DID NOT CORRECT THE PROBLEM. REPLACED GAUGE CLUSTER WITH JUNKYARD PART AND IT WORKED FOR ABOUT 1 MONTH THEN IT FAILED AS WELL.EVERYONE I KNOW WHO OWNS THIS CAR HAS OR HAS HAD THIS ISSUE. PLEASE HELP US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406834June 14, 2011
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE ON MY 2003 INFINITI M45 IS DEFECTIVE. IT BEGAN TO OCCUR AT 101,000 MILES INTERMITTENTLY, BUT NOW IS A CONSTANT PROBLEM. THE FUEL GAUGE CORRECTLY READS THE TANK LEVEL UNTIL ABOUT 1/2 TANK AT WHICH POINT IT SEVERELY DROPS, OR SEVERELY RISES TO "FULL". I KNOW THIS TO BE A PROBLEM WITH THIS PARTICULAR MODEL IN THE FUEL GAUGE CLUSTER, AND TRIED TO HAVE IT FIXED AT THE DEALER. THEY DID NOT FIX IT UNDER WARRANTY, AND SAID THERE WAS NO RECALL, HOWEVER THEY RECOGNIZED MANY OTHER OWNERS HAD THE SAME ISSUE. OTHER OWNERS HAVE SAID THE ONLY WAY TO CORRECT THE PROBLEM IS TO COMPLETELY REPLACE THE GAUGE CLUSTER, HOWEVER, I WILL NOT PAY FOR A DEFECTIVE PART AT THAT PRICE, SO I HAVE BEEN KEEPING TRACK OF MILEAGE IN ORDER TO TIME FILL-UPS. THE DANGER LIES IN THE FACT THAT THE FUEL LIGHT WILL NOT COME ON, AND THE TANK WILL READ ABOVE HALF-FULL WHEN THE TANK IS CLOSE TO EMPTY. THERE IS SEVERE RISK OF RUNNING OUT OF GAS ON THE HIGHWAY AND CAUSING AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406096June 13, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THE FUEL GAUGE WAS PROVIDING INACCURATE FUEL LEVEL READINGS. WHILE DRIVING, THE VEHICLE RAN OUT OF FUEL AND STALLED WITHOUT WARNING, ALTHOUGH THE FUEL LEVEL GAUGE INDICATED THAT THERE WAS ONE QUARTER TANK OF FUEL. THE VEHICLE WAS NOT INSPECTED. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404206June 2, 2011
ELECTRICAL SYSTEM
2003 M45 CHECK ENGINE LIGHT ON FOR GAS GAUGE, ALWAYS FULL. THE DIAGNOSTIC SAYS ITS THE FUEL LEVEL SENSOR. REPLACED THE FUEL LEVEL SENSOR (ABOUT $400) BECAUSE THE VEHICLE HAD FAILED THE STATE EMISSIONS INSP. THE CHECK ENGINE IS STILL ON AND NOW I HAVE TO REPLACE THE ENTIRE INSTRUMENT CLUSTER. ALL-IN-ALL THIS IS TURNING OUT TO BE A PRETTY SERIOUS (EXPENSIVE) PROBLEM. MY CAR WON'T PASS INSPECTION AND MY REGISTRATION IS OUT. I'VE RUN OUT OF GAS SEVERAL TIMES ALREADY, SINCE NOTHING IS TELLING ME HOW MUCH GAS I HAVE. THE CAR SHUTS DOWN COMPLETELY IN THE MIDDLE OF THE HIGHWAY. ON ONE OCCASION HAD TO WAIT ON THE SIDE OF A VERY BUSY INTERSTATE FOR AN HOUR TO GET GAS FROM A TOW TRUCK DISPATCHED BY THE INSURANCE COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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