Infiniti M45 Complaints

280 consumer complaints on file.

#10368929November 30, 2010
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
MY 2007 INFINITI M45 SUDDENLY LOST ALL ELECTRICAL POWER THROUGHOUT THE VEHICLE RESULTING IN THE ENGINE STALLING WHICH POTENTIALLY COULD HAVE RESULTED IN A CRASH. THE VEHICLE WAS IMMEDIATELY TOWED TO PASSPORT INFINITI OF ALEXANDRIA FOR DIAGNOSIS AND REPAIR. THE DIAGNOSTIC TEST REVEALED A FAILED INTELLIGENT POWER DISTRIBUTION MODULE, IPDM WHICH AFTER IN-DEPTH RESEARCH, HAS PROVEN TO BE FAULTY IN MULTIPLE NISSAN & INFINITI VEHICLES RANGING FROM YEARS 2004 - 2006. THERE ARE CURRENT MANUFACTURE RECALLS ON SEVERAL NISSAN VEHICLES TO REPLACE FAULTY IPDM'S AND IT IS MY BELIEF THAT THE M45 IS AFFECTED LIKEWISE. CURRENTLY, THE VEHICLE IS COMPLETELY OUT OF COMMISSION AND SLIGHTLY OUTSIDE OF ANY MANUFACTURE WARRANTY COVERAGE AS IT IS A 2007 WITH APPROXIMATELY 80,000 MILES. I HAVE CONTACTED INFINITI CONSUMER AFFAIRS IN ATTEMPT TO GAIN THEIR ACKNOWLEDGEMENT AND ACCEPTANCE OF FULL RESPONSIBILITY TO COVER REPAIR COST WITHOUT ANY SUCCESS. I WAS INFORMED BY A CASE WORKER THAT THERE IS NO REPORTED EVIDENCE OF IPDM FAILURE IN THE 2007 INFINITI M45 AND AS A CONSUMER I HAVE TO ABSORB ALL COST TO GET THE VEHICLE REPAIRED AND RETURNED BACK TO FULL OPERATIONAL STATUS. THE PRELIMINARY DEALER ASSESSMENT SUGGESTS REPLACING THE IPDM AT A VERY EXPENSIVE $1300.00 PRICE TAG WITH A 12 MONTH OR 12K WARRANTY. ACCORDING TO THE DEALER SERVICE MANAGER, THE COST COULD BE MORE DEPENDING ON POSSIBLE OTHER IDENTIFIED ELECTRICAL ISSUES THAT MY HAVE TRIGGERED THE IPDM FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366967November 20, 2010
FUEL SYSTEM, GASOLINE
MY INFINITI M45 2003 MODEL IS HAVING ISSUE WITH FUEL GAUGE NOT SHOWING CORRECT AMOUNT OF GAS PRESENCE IN THE TANK. FUEL GAUGE SHOWED GAS TANK FULL WHEN IT IS NEARLY EMPTY OR SHOW EMPTY WHEN TANK IS FULL. FUEL GAUGE INDICATION IS VERY ERRATIC AND DOES NOT PROVIDE CORRECT INFORMATION. MY WIFE HAD AT LEAST 2 TIMES STOPS ON HIGHWAY WITH KIDS AND CALLED ME TO BRING THE GAS DUE TO FAULTY GAUGE. WHEN I HAD THIS ERRATIC BEHAVIOR OF FUEL GAUGE DURING WARRANTY PERIOD, I HAD TAKEN IT TO THE DEALER THAT THEY NEVER FIXED AND PROVIDED SOME EXPLANATIONS TO AVOID THE SITUATION AND ADJUSTED SOMETHING TO AVOID THE SITUATION AT THAT TIME. ONCE THE WARRANTY EXPIRED, DEALER WAS READY TO FIX THE ISSUE WITH ABOUT $700 CHARGE CHANGING THE READOUT CLUSTER AND FUEL GAUGE SENSOR. DEALER IGNORED MY CONSTANT COMPLAINT DURING WARRANTY PERIOD. IT SEEMS THIS IS A WIDE SPREAD ISSUE IN MANY INFINITI 2003 M45 MODELS AND SEVERAL NISSAN MODELS ACCORDING TO MANY ONLINE DISCUSSION GROUPS. MY CAR HAS NOW ABOUT 92300 MILES AND INADDITION TO FUEL GAUGE FAULTY BEHAVIOR, I ALSO GET THE SERVICE ENGINE SOON LIGHT NOW. I HAVE TAKEN THE CAR TO A MECHANIC (NOT THE DEALER) AND IT WAS IDENTIFIED AS FUEL GAUGE SENOR ISSUE AND GAVE ME ABOUT $700 ESTIMATE TO FIX IT AS DEALER INDICATED ON PREVIOUS OCCASIONS. ACCORDING TO MY ONLINE RESEARCH AND MECHANIC INPUTS, THIS IS A KNOWN ISSUE FOR INFINITI AND NISSAN MODELS. IT IS VERY RISKY TO DRIVE THE CAR WITH FALSE SENSE OF SECURITY, ESPECIALLY WITH KIDS NOT KNOWING THE AMOUNT OF GAS IN THE TANK. MY CONSTANT COMPLAINT TO THE DEALER HAD NOT BEEN ANSWERED DURING WARRANTY BUT NOW READY TO FIX IT WITH A $700 PRICE TAG. THIS IS NOT AN ISOLATED INCIDENT AND NEED TO BE ADDRESSED WITH MANUFACTURER BY THE AUTHORITY THAT CONSUMER REQUESTS HAVE BEEN IGNORED. YOUR DIRECT INVOLVEMENT WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365717November 15, 2010
FUEL SYSTEM, GASOLINE
FUEL GAUGE SHOWING WRONG LEVEL OF GAS. HAD FUEL SENDING UNIT REPLACED TWICE STILL NOT WORKING. NOW THEY TELL ME I HAVE TO REPLACE THE GAUGE CLUSTER. THIS WILL COST OVER $2000.00. THIS IS A KNOWN DEFECT AND THERE SHOULD BE A RECALL ON THIS BEFORE SOMEBODY GETS KILLED, OR IS INFINITI WAITING FOR SOMEONE TO GET KILLED BEFORE THEY DO THE RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365428November 12, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT NOTICED THAT THE FUEL GAUGE INDICATED THAT THE FUEL TANK WAS FULL AT ALL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE FUEL SENDING UNIT WAS REPLACED. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362495October 26, 2010
STEERING
MY STEERING WHEEL FEELS LIKE IT IS PULLING FROM SIDE TO SIDE AND I HAVE HAD AN ALIGNMENT DONE TWICE AND IT ONLY "HELPS" THE PROBLEM...THERE IS SOMETHING WRONG WITH MY STEERING/WHEEL/COLUMN/RACK AND IT DOES MAKE ME FEEL UNSAFE WHEN DRIVING MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362528October 26, 2010
STEERING
PURCHASED USED CAR. CAR KEEPS PULLING TO THE LEFT. AFTER NUMEROUS ALIGNMENTS THE CAR STILL PULLS SLIGHTLY TO THE LEFT WHILE DRIVING ON THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361802October 22, 2010
STEERING
I'M HAVING A PROBLEM WITH MY CAR CALLED TRAMLINING WHERE THE VEHICLE WILL STEER ON ITS OWN DEPENDING ON ROAD CONDITIONS. THIS CAN BE A DANGEROUS ISSUE ESPECIALLY ON THE HIGHWAY WHEN ONE TIME MY CAR WANTS TO STEER INTO ANOTHER LANE ON ITS OWN WITH CARS PRESENT IN MY OTHER LANE. MY CAR HAS NEW TIRES, ALIGNMENT DONE, ROAD FORCE BALANCE AND NO SUSPENSION PROBLEM AND THIS ISSUE STILL EXIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361386October 20, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THE FUEL GAUGE WOULD REGISTER EITHER A FULL OR EMPTY READING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED; THE MECHANIC STATED THAT THE FAILURE WOULD CONTINUE TO OCCUR WHETHER IT WAS REPAIRED OR NOT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357304September 24, 2010
ENGINE AND ENGINE COOLING
MY 2003 INFINITI M45 ENGINE STOPPED DURING OPERATION WHICH WAS VERY CONCERNING AT THE TIME DUE TO MY FINANCE AND CHILD BOTH IN THE CAR. THIS HAS BEEN THE SECOND TIME THAT THIS HAS HAPPENED TO MY VEHICLE. THIS ISSUE FIRST OCCURRED AFTER THE SERVICE ENGINE LIGHT CAME ON. I WAS TOLD BY THE MANUFACTURE DEALERSHIP THAT I WOULD HAVE TO REPLACE MY ENGINE TO CORRECT ISSUE. THAT WAS A VERY EXPENSIVE OPTION SO I TOOK IT ANOTHER SMALLER AUTO SHOP TO GET A SECOND OPINION. I WAS TOLD THERE WAS ENGINE PROBLEM WITH THE CAM SHAFT SENOR AND THE TIMING BELTS. I DECIDE TO CONTINUE TO DRIVE VEHICLE. THE CAR FIRST HAD ENGINE FAILURE IN APR 10. I TOOK TO A AUTO SHOP AND THE CAM SHAFT SENSORS WAS REPLACED AND I WAS ABLE TO CONTINUE TO DRIVE THE VEHICLE. CODE P0021 WAS NOT ABLE TO BE CLEARED SO THE SERVICE ENGINE LIGHT REMAINED ON. I WAS ABLE TO DRIVE THE CAR AND EXPERIENCED NO ISSUES UNTIL SEPT 10. THE CAR ENGINE STOP WORKING AGAIN DURING VEHICLE OPERATION IN SEPT 10. I RECENTLY CAME ACROSS A RECALL FOR 2003 INFINITI M45 THAT DESCRIBED SIMILAR ISSUES TO WHAT IS HAPPENING TO MY VEHICLE. I WAS TOLD BY THE INFINITI DEALERSHIP THAT MY VIN WAS NOT PART OF THE RECALL EVEN THOUGH THE VEHICLE PROBLEMS ARE SIMILAR TO WAS IS LISTED IN THIS ENGINE AND ENGINE COOLING RECALL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356315September 19, 2010
FUEL SYSTEM, OTHER
2003 INFINITI M45 FUEL GAUGE READS FULL WHEN IT IS EMPTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356321September 19, 2010
STEERING
STEERING ROD BECAME DETACHED FROM COUPLING THAT IS CONNECTED TO STEERING RACK. CAR WAS TRAVELING 70 MPH ON INTERSTATE ROAD AND WAS SAFELY STOPPED EVEN THOUGH THE STEERING WHEEL WAS COMPLETELY UNRESPONSIVE. UPON LIFTING THE AUTOMOBILE ON THE TOW TRUCK, THE DETACHED STEERING ROD AND COUPLING WERE VISIBLE. INCIDENT OCCURRED WITHOUT WARNING OR INDICATION OF PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353972September 6, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
CAR'S FUEL GAUGE INDICATED NEARLY 1/2 TANK OF FUEL REMAINING WHEN TANK IS COMPLETELY EMPTY. I FOUND OUT THE HARD WAY -- WAS DRIVING, MADE A RIGHT TURN ONTO A BUSY ROAD, HIT THE GAS AND THE ENGINE DIED. IF THIS HAD HAPPENED ON I-75, PARTICULARLY THE 20+ MILE STRETCH THAT'S UNDER CONSTRUCTION AND HAS NO SHOULDERS, THIS PROBABLY WOULD HAVE RESULTED IN A MAJOR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353358September 1, 2010
TIRES, SUSPENSION, WHEELS, STEERING
THIS CAR CANNOT KEEP A STRAIGHT LINE ON ANY ROAD. I HAVE HAD ALL FOUR TIRES REPLACED, ALL FOUR WHEELS REPLACED, FIVE TIRE ALIGNMENTS/BALANCES DONE TO NO AVAIL. THIS HAS CAUSED SEVERE DANGER WHEN DRIVING ON BOTH ONE AND TWO LANE ROADS, AS THE CAR WILL SUDDENLY MOVE INTO OTHER LANES. HAS CAUSED ANOTHER CAR TO GO OFF THE ROAD TO AVOID MY CAR HITTING THEIRS CAUSING DAMAGE AND INJURY TO THAT PERSON. I, AS WELL AS OTHER COMPLAINANTS ON HERE, HAVE BEEN TOLD THAT INFINITI IS AWARE THAT THERE IS A DEFECT IN THE STEERING RACK BUT IS NOT AUTHORIZING DEALERS TO REPAIR OR REPLACE UNDER WARRANTY. THIS ISSUE EFFECTS ALL INFINITI M35S AND M45S FROM 2006-2010. CLASS ACTION LAWSUIT IS IN PROGRESS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10351181August 22, 2010
FUEL SYSTEM, GASOLINE
2003 INFINITY M45 GAS GAUGE KEEPS SHOWING FAULTY READING TO THE EXTENT ENGINE CUTS OFF ON THE HIGHWAY AND CAR CAME TO ABRUPT STOP WHILE IN MOTION. CAR SHOWS FULL OR 1/2 TANK WHEN IT IS ACTUALLY EMPTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349252August 13, 2010
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
TL*THE CONTACT OWNS A 2003 INFINITI M45. WHENEVER THE CONTACT ADDED FUEL TO THE GASOLINE TANK HE NOTICED THAT THE FUEL GAUGE WOULD DISPLAY THE INCORRECT AMOUNT OF GASOLINE. THE VEHICLE WAS NOT DIAGNOSED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 72000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348351August 9, 2010
FUEL SYSTEM, GASOLINE
THIS COMPLAINT RELATES TO A 2004 INFINITY M45. IN THE SUMMER OF 2009, I NOTICED THAT THE FUEL GAUGE WAS SHOWING NEARLY A FULL TANK OF GAS, BUT I THAT WAS INCORRECT BECAUSE I HAD NOT PUT ANY GASOLINE IN IT IN OVER 3 DAYS. THE NEXT DAY AS I WAS TRAVELING OVER A VERY BUSY BRIDGE IN TAMPA, FL, MY VEHICLE SPUTTERED TO A STOP. SINCE THAT TIME, THE FUEL GAUGE HAS NOT WORKED CORRECTLY. SHORTLY AFTER THAT TIME THE "CHECK ENGINE" LIGHT ILLUMINATED. I TOOK MY VEHICLE TO BE CHECKED OUT AND WAS ADVISED THAT THE REPAIR WOULD COST IN EXCESS OF $1,000.00. MY VEHICLE WAS JUST OUTSIDE OF THE 60,000 MILE WARRANTY SO I WENT ONLINE TO INFINITI'S WEBSITE TO SEEK ASSISTANCE BUT NEVER GOT A REPLY AFTER NUMEROUS ATTEMPTS AND PLEAS FOR ASSISTANCE. ONE WOULD THINK THAT A MANUFACTURER SUCH AS INFINITI WOULD TAKE BETTER CARE OF IT'S CUSTOMERS. AFTER NOT RECEIVING A REPLY A REPLY ONLINE, I CONTACTED MY LOCAL INFINITI DEALER AND WAS PRETTY MUCH TOLD I WAS ON MY OWN WITH GETTING MY VEHICLE REPAIRED AND OFFERED NO ASSISTANCE. AS OF THE TIME OF MY COMPLAINT, MY VEHICLE HAS 86,543 MILES ON IT. THIS IS WHY I'M FILING THIS COMPLAINT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346275July 30, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THEY HAVE HAD PROBLEMS WITH THE VEHICLE SINCE 2007. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE DEALER ALWAYS THOUGHT IT WAS AN ISSUE WITH THE STARTER, BUT NEVER RESOLVED THE PROBLEM. THE DEALER NOW STATED THAT IT WAS AN ISSUE WITH THE CAM SHAFT SENSOR WHICH IS UNDER RECALL, BUT HIS VEHICLE WAS NOT INCLUDED IN RECALL CAMPAIGN NUMBER IS 03V455000, ENGINE AND ENGINE COOLING. THE FAILURE MILEAGE WAS 55000. THE CURRENT MILEAGE IS 108000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342961July 13, 2010
FUEL SYSTEM, GASOLINE
FIRST INCIDENT, GAUGE LEVEL STATES TANK FULL, RAN OUT OF GAS IN THE MIDDLE OF THE STREET. SECOND INCIDENT, GAUGE STATES FULL AND CAR SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342641July 12, 2010
FUEL SYSTEM, GASOLINE
THIS COMPLAINT RELATES TO A 2004 INFINITY M45. IN THE SPRING OF 2010, I NOTICED THAT THE FUEL GAUGE WAS SHOWING NEARLY A FULL TANK OF GAS, BUT IT HAD BEEN A LONG PERIOD OF TIME BEFORE I HAD PUT GAS IN THE TANK. WHEN I FILLED UP THE TANK, I REALIZED THAT THE TANK WAS NEARLY EMPTY. SINCE THAT TIME, THE FUEL GAUGE HAS NOT WORKED. SHORTLY AFTER THAT TIME THE "CHECK ENGINE" LIGHT ILLUMINATED. I'VE TAKEN THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES. THEY HAVE REPLACED SEVERAL SENSORS. FINALLY, THEY CONCLUDED THAT THE INSTRUMENT CLUSTER IS BAD AND NEEDS TO BE REPLACED, A COSTLY REPAIR. RUNNING OUT OF FUEL ON A BUSY INTERSTATE IS A DANGER, AND SOMETHING THAT MUST BE FIXED. MOREOVER, THE VEHICLE WILL NOT PASS STATE INSPECTION WITH AN ILLUMINATED "CHECK ENGINE" LIGHT. AFTER NOTICING SEVERAL SIMILAR COMPLAINTS RELATED TO THIS MAKE AND MODEL OF VEHICLE, I CALLED INFINITI TO SEE IF THEY WOULD HELP WITH THE REPAIRS. THE VEHICLE IS OUTSIDE OF WARRANTY, AND INFINITI REFUSED TO OFFER ANY ASSISTANCE. THIS WAS DISAPPOINTING. I WOULD HAVE THOUGHT THAT A LUXURY CAR MANUFACTURER, LIKE INFINITI, WOULD AGREE TO REPAIR OR REPLACE A DEFECTIVE SENSOR CLUSTER THAT OBVIOUSLY SUFFERS FROM A DESIGN OR MANUFACTURING DEFECT. AS A RESULT OF THE SAFETY ISSUE ASSOCIATED WITH THE DEFECTIVE SENSORS, AND INFINITI'S REFUSAL TO VOLUNTARILY ASSIST IN THE REPAIR OR REPLACEMENT, I AM FILING THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340049June 24, 2010
UNKNOWN OR OTHER
2006 INFINITI M45. LETTER RECEIVED FROM AN INVESTIGATOR IN A HOMICIDE CASE REFERENCING AN ODI COMPLAINT FOR A SIMILAR VEHICLE IN AN EFFORT TO OBTAIN INFORMATION FOR HIS CASE *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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