Infiniti M45 Complaints

280 consumer complaints on file.

#10451671March 14, 2012
FUEL SYSTEM, GASOLINE
I BOUGHT A 2003 INFINITI M45 FROM A PRIVATE LOT, AND THE GAS GAUGE SHOWED FULL. I DROVE THIS VEHICLE ABOUT 20 MILES THAT DAY AND IT DIED ON THE STREET WHILE I WAS DRIVING THROUGH MY RESIDENCE. COULDN'T FIGURE IT OUT UNTIL WE SMELLED GAS SO I HAD TO HAVE SOMEONE TO BRING ME GAS IN A GAS CAN AND THE CAR STARTED RIGHT UP. THE PRIVATE LOT DIDN'T WANT TO DO ANYTHING ABOUT IT SINCE I DROVE IT OFF THE LOT THAT DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451461March 13, 2012
FUEL SYSTEM, GASOLINE
THE CAR STALLED WHEN I WAS DRIVING ON 880 FREEWAY LEFT LANE. LUCKILY I SUCCEEDED TO STEER THE CAR THROUGH THE LANES TO THE RIGHT CURB. WHEN I LOOKED AT THE FUEL GAUGE (ASKED BY POLICE OFFICER THAT STOPPED BY), IT SHOWED SLIGHTLY MORE THAN ONE QUARTER. THE CAR WAS TOWED TO FRONTIER INFINITI DEALERSHIP IN SANTA CLARA. THE DEALERSHIP CHECKED THE CAR AND CLAIMS THAT THE GAS TANK WAS EMPTY. SO IT LOOKS LIKE THE FUEL GAUGE WAS NOT INDICATING CORRECTLY. NO REPAIR ACTION WAS TAKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451170March 12, 2012
FUEL SYSTEM, GASOLINE
THIS RELATES TO NHTSA INVESTIGATION PE11038. I WRITE ABOUT A FAULTY DESIGN THAT INFINITI DID NOT RECALL AND WILL NOT TAKE RESPONSIBILITY FOR. SOME TIME AGO, MY FUEL GAUGE BECAME ERRATIC, THEN THE "SERVICE ENGINE SOON" LIGHT WENT ON. THE TROUBLE CODE, P0462, WAS FOR "FUEL LEVEL SENSOR A CIRCUIT LOW INPUT" (NOT REALLY NEWS SINCE THE GAUGE WASN'T WORKING). I TOOK IT TO A SHOP THAT REPLACED THE FUEL SENDER AND FUEL PUMP, BUT THAT DIDN'T SOLVE THE PROBLEM. THEY TOLD ME THAT THE INSTRUMENT CLUSTER HAD TO BE REPLACED AND THAT INFINITI HAS REDESIGNED THE CLUSTER BECAUSE THE ORIGINAL DESIGN WAS FAULTY. AS I WAS TOLD, THE DESIGN ERROR CAUSED THE CLUSTER TO FAIL WHEN THE FUEL SENDER FAILED. I SEE ONLINE THAT THIS IS A RECURRING PROBLEM AND ONE THAT INFINITI WILL SOMETIMES TAKE RESPONSIBILITY FOR - THOUGH NOT FOR ME. I UNDERSTAND, OF COURSE, THAT MANUFACTURERS GENERALLY NEED TO PUT SOME LIMITS ON THEIR WARRANTY LIABILITY. MY FUEL SENDER FAILED AFTER MY WARRANTY HAD EXPIRED, AND I WOULD NOT EXPECT INFINITI TO COVER THE COST OF THAT REPAIR. HOWEVER, THE INSTRUMENT CLUSTER WAS POORLY DESIGNED SUCH THAT IT TOO COULD FAIL IF THE FUEL SENDER WENT BAD. THAT, APPARENTLY, IS A PROBLEM THAT INFINITI KNEW ABOUT YEARS AGO AND CHOSE NOT TO ADDRESS. IT SEEMS REASONABLE TO ME THAT INFINITI WOULD NOT ISSUE A RECALL FOR SUCH AN ISSUE THAT WOULD LIKELY BE SEEN ONLY BY A MINORITY OF OWNERS. HOWEVER, IT ALSO SEEMS FAIR THAT THE OWNERS WHO ARE AFFECTED - REGARDLESS OF THEIR WARRANTY STATUS AT THE TIME OF FAILURE - WOULD HAVE THEIR FAULTY CLUSTERS REPLACED AT INFINITI'S EXPENSE (WHICH WOULD CERTAINLY BE A SMALL EXPENSE COMPARED TO A RECALL). REPEATED INQUIRIES TO INFINITI - DIRECTLY AND THROUGH MY DEALER - HAVE ELICITED ONLY THE RESPONSE THAT MY CAR IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451208March 12, 2012
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THE FUEL GAUGE DOES NOT ACCURATELY REFLECT ACTUAL FUEL LEVEL. IT READS FULL 100% OF THE TIME REGARDLESS OF HOW MUCH FUEL IS ACTUALLY IN THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450876March 9, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 INFINITI M45. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT INSPECTED THE VEHICLE AND STATED THAT THE VEHICLE HAD RUN OUT OF FUEL BUT THE FUEL GAUGE INDICATED THAT THE FUEL TANK WAS FULL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449635February 28, 2012
FUEL SYSTEM, GASOLINE
THIS CAR HAS A WELL-KNOWN ISSUE WITH THE FUEL GAUGE WHERE IT NO LONGER WORKS CORRECTLY. THIS RESULTED IN MY CAR RUNNING OUT OF FUEL AS THE INSTRUMENT WAS NOT WORKING CORRECTLY TO NOTIFY ME OF MY CORRECT FUEL AMOUNT, LEAVING ME STRANDED ON THE HIGHWAY. I BELIEVE THIS ISSUE IS ALREADY UNDER INVESTIGATION BY THE NHTSA. A RECALL SHOULD HAVE BEEN ISSUED FOR THIS AS IT IS A MANUFACTURER DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449256February 24, 2012
FUEL SYSTEM, GASOLINE
HELLO, I OWN A 2004 INFINITY M45 AND I WISH TO FILE A COMPLAINT. MY GAS GAUGE DOESN'T FUNCTION PROPERLY AND IT READS HALF FULL AT EMPTY WHICH CAUSED MY WIFE TO STALL OUT AT NIGHT!!!!! ON THE HIGHWAY!!!!! I THOUGHT IT MAY HAVE BEEN JUST MY CAR AT FIRST UNTIL I GOOGLED IT REALIZING THERE ARE THOUSANDS OF IDENTICAL INCIDENTS. MY CHECK ENGINE LIGHT IS ALSO ON READING P0461 FAULTY FUEL SENSOR. I HOPE SOMEONE CAN GET INFINITY TO FIX THIS SITUATION SEEING ITS OBVIOUS THAT THIS IS A MANUFACTURING ISSUE...THANKS FOR YOUR TIME IN ADVANCE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448874February 21, 2012
FUEL SYSTEM, GASOLINE
MY CAR STALLED WHILE I WAS DRIVING. MY GAS GAUGE WAS READING AT 3/4 WHEN IT WAS ACTUALLY EMPTY. I HAD TO CALL MY HUSBAND WHO EVENTUALLY FOUND OUT ABOUT THE PROBLEM. GOOD THING I WAS NOT IN THE FREEWAY OR I WOULD HAVE CAUSED A BIG TRAFFIC OR AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448454February 19, 2012
ENGINE AND ENGINE COOLING
ON THE FREEWAY WITH THE WIFE, AT ~60 MPH, THE ENGINE STALLS, CHARACTERISTICS VERY SIMILAR TO RECALL. HAD TO PUT INTO NEUTRAL AND RESTART CAR ON THE FLY TO AVOID A MAJOR ACCIDENT. SINCE THEN IT HAS HAPPENED TWO MORE TIMES, LUCKILY WHILE AT A STOP. CONTACTED INFINITY AND WAS TOLD THAT THE VIN ON MY CAR WAS NOT AFFECTED BY THE RECALL, ALTHOUGH I HAVE THE EXACT SAME ISSUES. (EVEN A CAMSHAFT SENSOR CODE POPPED UP SINCE AND HAVE HAD AN ISSUE TURNING THE ENGINE FROM A COLD START ONCE ALREADY). MY CAR ALSO SUFFERS FROM THE INFAMOUS FUEL GAUGE ISSUE WHICH INFINITI DOESN'T EVEN HAVE A RECALL FOR YET. SEE RECALL FROM INFINITI/NISSAN BELOW: ENGINE AND ENGINE COOLING RECALL DATE: NOV 17, 2003 MODEL AFFECTED: 2003 INFINITI M45 SUMMARY: ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS. CONSEQUENCES: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH. REMEDY: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200. POTENTIAL UNITS AFFECTED: 630000 NOTES: NISSAN NORTH AMERICA, INC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447914February 14, 2012
FUEL SYSTEM, GASOLINE
I RAN OUT GAS 3 TIMES AN HAD TO BE TOWED, THE COST OF MY VEHICLE HAS COSTS ME 1500 FOR THE FUEL SENSOR AND ALL THE GAUGES REPLACED I HAVE SEEN ONLINE THERE WAS COMPLAINTS AND RECALLS ON THIS PARTICULAR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447694February 12, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
WIFE HAD JUST REACHED 65MPH ON HIGHWAY WHEN ENGINE DIED. FUEL GAUGE INDICATED 1/2 TANK. I HAD HEARD THAT FUEL GAUGE FAILURES ARE COMMON ON THIS VEHICLE, SO I CAME WITH A GAS CAN AND ADDED 2GAL. CAR STARTED WITHOUT PROBLEM AND WAS DRIVEN TO NEAREST GAS STATION TO FILL THE TANK. CAR CONTINUES TO RUN WITHOUT INCIDENT SINCE RUNNING OUT OF GAS. I NOW RESET THE TRIP ODOMETER WITH EACH FILL UP, AND REFILL BEFORE REACHING 300 MILES ON A TANK. WAS TOLD BY INFINITI DEALER THAT ENTIRE INSTRUMENT CLUSTER WOULD NEED TO BE REPLACED, AT A COST OF APPROX. $1200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447493February 11, 2012
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
CAR HAD NO FUEL DESPITE GAUGE READING. TRAVELING 65MPH IN LEFT LANE OF CROWDED RUSH HOUR TRAFFIC ON GARDEN STATE PARKWAY WITH NO LEFT SHOULDER. VERY DANGEROUS SERIES OF RIGHT LANE CHANGES AND COASTING IN NEUTRAL TO EXIT TRAFFIC. NO ACCIDENT OR INJURY BUT CHALLENGING SITUATION THAT DID NOT NEED TO HAPPEN SINCE WE ALL KNOW THESE GAUGES WILL FAIL BUT NOT WHEN. ENGINE HAS ALWAYS BURNED OIL. REQUIRES A QUART AFTER 2,000 MILES TO GET TO NEXT OIL CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447509February 11, 2012
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
EVEN THOUGH FUEL GAUGE SHOWS A FULL TANK OF GAS THE TANK WAS ACTUALLY EMPTY AND I RAN OUT OF GAS. THIS WAS VERY INCONVENIENT BUT MORE IMPORTANTLY COULD HAVE BEEN VERY DANGEROUS FOR EVERY PASSENGER IN THE CAR, HAD I BEEN ON THE FREEWAY OR OTHER ROADS TRAVELING AT A HIGH RATE OF SPEED TO SUDDENLY BE OUT OF GAS. ONE OTHER RELATED ISSUE IS THE ENGINE SERVICE LIGHT. TRIED TO GET THE VEHICLE SMOGGED BUT WAS TOLD THAT A FEW CODES CAME UP ON THE METER. ONE WAS CAMSHAFT POSITION SENSOR. ONE OTHER ONE SHOWED THE FUEL SENDING UNIT/SENSOR TO BE FAULTY. IN REGARDS TO THIS ISSUE, IT WOULD SEEM THAT JUST REPLACING THE SENDING UNIT MAY NOT BE A GUARANTEE THAT THE FUEL GAUGE WILL PROPERLY FUNCTION. CAR CAN NOT BE SMOGGED WITHOUT THESE ITEMS CORRECTED AT HIGH COST. THESE ISSUES NEED TO BE ADDRESSED PROPERLY FROM THE INFINITI/NISSAN COMPANY. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446936February 7, 2012
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
FUEL GAUGE LEVEL INDICATOR STAYS AT MUCH HIGHER LEVEL THAN IS ACTUALLY PRESENT. MOSTLY STAYS AT FULL READING, BUT SOMETIMES GOES TO HALF LEVEL WHEN IN ACTUALITY THE FUEL LEVEL IS CLOSE TO EMPTY. FOR THE MOST PART, IT STAYS AT FULL LEVEL INDICATION AND SOMETIMES CAUSES AN INTERMITTENT "SERVICE ENGINE SOON" LIGHT TO APPEAR ON THE DASH CLUSTER ASSEMBLY. AFTER HAVING THE OBD2 ERROR CODE READ, IT STATES THAT THE FUEL SENDING UNIT IS FAULTY, HOWEVER AFTER HAVING IT TESTED, THE FUEL SENDING UNIT IS WORKING WITHIN NORMAL SPECIFICATIONS. AFTER MUCH RESEARCH, IT IS BELIEVED THAT THE FUEL GAUGE ITSELF IS FAULTY AND A REPLACEMENT OF THE CLUSTER ASSEMBLY IS RECOMMENDED TO REMEDY THIS SPECIFIC ISSUE. WHEN THIS FIRST HAPPENED, I ALMOST RAN OUT OF FUEL ON THE FREEWAY.I FELT POWER LOSS WHILE CRUISING AT HIGHWAY SPEEDS. FORTUNATELY, THERE WAS A GAS STATION COMING UP AT THE CLOSEST ONCOMING EXIT AND I WAS ABLE TO MAKE IT IN AND REFUEL. THAT IS WHEN I DISCOVERED THAT I HAD AN ISSUE WITH THIS FUEL GAUGE AND DECIDED TO RESEARCH THIS. I HAVE FOUND THIS HAS BEEN A PROBLEM FOR MANY OWNERS OF THIS SPECIFIC INFINITI MODEL VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446659February 4, 2012
FUEL SYSTEM, GASOLINE
DRIVING DOWN THE ROAD CAR SLOWED THEN DIED. SYSTEM READ 1/2 TANK OF GAS AND OVER 150 MILES LEFT TO REFUEL. GAS TANK WAS EMPTY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446354February 3, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 INFINITY M45. THE CONTACT WAS DRIVING 65 MPH WHEN THE ENGINE AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE CAMSHAFT SENSOR. THE DEALER REPLACED THE CAMSHAFT SENSOR. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446570February 3, 2012
FUEL SYSTEM, GASOLINE
I WAS DRIVING MY 2003 INFINITI M45 ON OR AROUND JAN, 2, 2012 AT 65MPH. SUDDENLY THE CAR STARTED JERKING HEAVILY AND MY POWER STEERING WENT OFF MAKING THE CAR REALLY HARD TO STEER. I LOOKED AT THE DASH AND SAW NO WARNING MSGS COME ON AND THE FUEL GAUGE SHOWED HALF A TANK. I CAREFULLY PULLED MY CAR TO THE SHOULDER. I TRIED A FEW TIME TO RE-START THE CAR WITH NO LUCK. I FINALLY HAD IT TOWED TO A REPAIR SHOP WHO LATER CALLED TO TELL ME IT WAS OUT OF GAS. NOT ONLY DID I FEEL STUPID I WAS UPSET AS I HEARD THIS WAS A NOTORIOUS PROBLEM WITH THE M45. I WAS IN DISBELIEF THAT THIS ACTUALLY HAPPENED TO ME. I LOVE THE CAR, BUT THIS PROBLEM NEEDS TO BE FIXED BY INFINITI! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445883January 30, 2012
FUEL SYSTEM, GASOLINE
MY 2003 INFINITI M45 STOPPED RUNNING WHILE I WAS DRIVING 65 MPH DOWN THE HIGHWAY. LUCKLILY I WAS ABLE TO MANUEVER OFF TO THE SIDE OF THE ROAD. THE CAR RESTARTED IMMEDIATELY, BUT SINCE THE INCIDENT MY FUEL GAUGE NO LONGER WORKS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445688January 28, 2012
ELECTRICAL SYSTEM
HTTP://FORUMS.NICOCLUB.COM/M45-FUEL-GAUGE-PROBLEM-POST-HERE-IF-YOU-HAVE-HAD-IT-T316682-120.HTML FIRST OF ALL, THE LINK ABOVE SHOWS A LOT OF PEOPLE ARE EXPERIENCING THIS PROBLEM. I WAS LEAVING HOME ONE NIGHT, CAME BACK, CUT MY CAR OFF, TRIED TO LEAVE AGAIN, CAR WOULD NOT CRANK. I WORK FOR AAA, SO I HAD MY CAR TOWED TO A REPAIR SHOP. FIRST WE THOUGHT IT WAS THE FUEL PUMP, HOWEVER IT TURNS OUT THE CLUSTER IS BAD. NOW WHEN I FILL MY CAR UP, IT GOES TO 3/4 A TANK, AND IT WILL NOT DROP BELOW 1/2 TANK. LUCKILY I CAN ALMOST GAUGE WHEN I NEED I NEED GAS, BUT THIS SEEMS TO BE AN ISSUE THAT INFINITI SHOULD HAVE HAD A RECALL ON AND THEY WILL NOT ADMIT TO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445436January 26, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 INFINITY M45. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING OR STOPPED. NO WARNING LIGHTS ILLUMINATED DURING THE FAILURE AND THE STEERING WHEEL WOULD SEIZE. THE VEHICLE WOULD NOT IMMEDIATELY RESTART AFTER THE FAILURE OCCURRED. THE CONTACT STATED THAT THE FAILURE RECURRED VERY FREQUENTLY, APPROXIMATELY THIRTEEN TIMES A DAY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TOOK A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 95,951. THE VIN WAS UNAVAILABLE. SM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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