Hyundai Tucson Complaints

1,008 consumer complaints on file.

#11746534June 25, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
I had the Hyundai recall 302 performed on 5/27/2026 and after the software update none of the front sensors worked. My wife had a 2 mph bump with the car in front of her on [XXX]and there was no warnings, also no damage no injuries that I'm aware of. So I started to investigate why there was no alarm sounded or any red warning light on the dashboard. Pulled the car into the garage and up to 6 inches from the garage wall no warning on the dash. Took the car back to the dealership on 6/5/2026 they changed some settings and it still failed to warn of an still failed. The gave me a service appointment on 6/9/2026 they calibrated the front windshield sensor and now the parking assist sensors worked. When I pulled into the garage the front camera showed yellow and red warnings as I approached the wall. That fixed the parking sensors issue. Still no forward collision avoidance warning shortly there after was referred to the service manager Rich Block he stated that the front bumper cover would need top be removed to calibrate the radar behind the bumper, but Hyundai's warranty would not cover it and, I should call Hyundai Customer care. I did and was contacted by Mohamed at National Consumer Affairs (714) 922 - 3276. and here we we sit. when they pulled the bumper they found the mounting bracket was bent. Mohamed at National Consumer Affairs (714) 922 - 3276 stated could I prove that all this happened after recall 302. I can only prove the parking sensor issue because after recalibration they worked. Hyundai Motors refuses to accept any responsibility for this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11746494June 25, 2026
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2023 Hyundai Tucson. The contact stated that the panoramic sunroof exploded while driving at approximately 40-50 MPH. The rear section of the sunroof glass had shattered into several pieces without impact. The contact closed the shade, and the glass fell inward. There was glass inside the shade and the roof. There were no injuries. There was an abnormally loud sound like a handgun or several balloons popping. The vehicle was previously inspected, and there were no issues found with the sunroof. The vehicle was taken to the local dealer, and the dealer stated that a rock might have caused the failure. The vehicle was not repaired. The dealer referred the contact to the insurance company for assistance. The manufacturer was contacted, and an appointment was scheduled with the local dealer. Additionally, the manufacturer provided a loaner vehicle. The failure mileage was approximately 24,038.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746359June 25, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Forward crash avoidance system keeps activating causing the car to brake on it's own. This was previously fixed on my car once back in 2022 and now in 2026 it is happening again. I have been trying to communicate with Hyundai regarding additional years to current recall but their not going to even though they have known for years this was an issue and included older models than their current recall. This is not a one time issue this is the second time and until fixed it continously caused the vechile to randomly brake, it's going to get someone seriously injured or killed if they don't address it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746292June 24, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2022 Hyundai Tuscon came to a complete stop on the highway in Colorado twice in the last 2 months for no apparent reason. There weren't any obstacles or cars in front of me that would have caused the car to brake suddenly. I had passengers in the car and we were jolted forward. The air bags did not inflate and we were not hit from behind, but we could have been severely injured or killed. There are numerous "phantom braking" reports like this here on the NHTSA site for the 2022 model as well as more recent models. Yet Hyundai has only issued recalls for the 2025 and 2026 models. How are you addressing this issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746238June 24, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2025 Hyundai Tucson. The contact stated that while reversing, the vehicle reversed 6-inches, and the Forward Collision Avoidance system erroneously engaged because there were two bikes mounted on the rear of the vehicle. The contact stated that the failure had been recurring consistently, requiring the driver to deactivate the Forward Collision Avoidance feature while reversing with the bikes mounted on the rear of the vehicle. The vehicle was taken to the dealer, where the contact was informed that there was no fix for the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that there was no fix for the failure. The contact became aware that the VIN was included in NHTSA Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE); and associated the failure with the recall. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746132June 24, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving in a line of cars when there was a sudden slowing of all cars ahead of my 2025 Hyundai Tucson Hybrid. Car's Forward Collision Avoidance system applied brakes too early and too hard. Car behind me almost collided with my car's rear. My 2025 Hyundai Tucson Hybrid had less than 1,300 miles. I confirmed this early collision avoidance early braking incident to salesman, Stephan, on May 7, 2026 during service at Piazza Hyundai of West Chester. I explained it was a near collision by car behind me. No action taken by dealership, and no recall information was provided to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745677June 22, 2026
ELECTRICAL SYSTEM
I received a letter in March that there is a problem with The Tow Hitch Harness Accessory which could lead to a fire etc. They said they will come out with a repair. I contacted the Victory Hyundai dealership in Jefferson Ohio where I got the car in April and they said they have a repair but the trailer electrical/ lights will not work. I got a second letter saying they have a solution for repair in May I contacted Classic Hyundai twice to make sure the repair now will allow the lights and brakes on the trailer work. Julie and Jesica there said all would be fixed and the lights and break lights will work. I brought the car there June 5th 2026 and asked again if all would work. Lyna there said no. I left. I called U-hall Streetsboro Ohio and talked to Bill who handles the hitch repairs and they said they could fix totally and have for some dealerships. I called Hyundai customer service Kyre and asked if Hyundai in Streetsboro Ohio can be set up to have it repaired. He said no. He would not document his response to me. I bought this car with their factory installed hitch because I needed one to pull my boat and move other stuff. My lawn tractor broke down and I have to pay $135 to have it towed for repair. I am unable to fish in my boat since I can not pull it. There is a repair that will work at U-haul and they are ignoring it.They want to make the hitch unusable. Uhaul will fix for $250-$350. If they disconnect the hitch electrical and the car is sold the new owner can get into an accident since they would have no lights and break lights, turn signal. This is a high risk for an accident. They intend to eliminate the fire risk and create an accident risk for the trailer now not working. What kind of engineers they have?? They should be contacted about this situation. It has been several months with no solution when one exists. I have had multiple Hyundais and will no longer purchase another vehicle from them. You should communicate with them on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745565June 22, 2026
ELECTRICAL SYSTEM
The instrument cluster intermittently goes completely black while driving, causing loss of the speedometer, warning lights, and gear indicator. The failure occurs randomly, including while the vehicle is in motion. The symptoms match the known 2026 Hyundai instrument‑cluster recall, but my VIN is not currently included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745559June 22, 2026
SERVICE BRAKES
While driving on a highway shortly after taking delivery of this vehicle as a Certified Pre-Owned purchase from an authorized Hyundai dealership, I experienced sudden and total brake failure. The Electronic Parking Brake (EPB) warning light illuminated and an audible warning chime sounded. The brake pedal did not respond normally. I was unable to slow the vehicle with the brakes and was forced to make an emergency maneuver to exit the highway and come to a safe stop. Upon inspecting the vehicle after stopping, I discovered that the rear left brake caliper had completely detached from its mounting bracket. The caliper was on the ground beneath the rear of the vehicle. Brake fluid had leaked onto the road surface. The vehicle had been in my possession for less than one full drive since purchase. As part of the CPO certification, the selling dealer performed a multi-point inspection and documented installation of new brake pads and certified the brake system as in good working order. The detachment of the caliper is consistent with mounting bolts that were either not reinstalled or not properly torqued following the dealer's brake service during CPO preparation. I have photographic evidence of the detached caliper and brake fluid loss. INJURIES: None, but significant risk to myself and other highway drivers. FIRES: No. MEDICAL ATTENTION: Not required. CONTACT WITH DEALER/MANUFACTURER: Yes — Hyundai corporate complaint filed. I am requesting this complaint be investigated as a potential safety defect related to brake service practices during Hyundai CPO vehicle preparation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745447June 21, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Horn on vehicle consistently goes out. Either goes out entirely or the volume of the horn is below a safe level. This is a known Hyundai issue and Hyundai refuses to acknowledge it on this specific model, but has acknowledged it on different models. I Have had multiple repairs by Hyundai directly, and the horn consistently keeps going out. There are sometimes in dangerous situations where I need to utilize the horn to avoid an accident and warn other drivers of danger, and I am unable to do so, and it causes dangerous driving situations. This is a known defect on multiple Hyundai vehicles in this year, but the Tucson is one of the few vehicles they will not call a voluntary recall on and NHTSA needs to be notified about this and act accordingly as a regulatory body to protect consumers and people on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745445June 21, 2026
TIRES
On February 25, 2026 the car was brought to the service department where it was determined that a front tire had a separated belt which caused vibrations and failure to accelerate . On June 16, 2026 the car was brought to the service department for the same thing. Again a tire had a separated belt again 235/55R19101H
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744787June 17, 2026
UNKNOWN OR OTHER
Fuel door actuator failed to unlock had to take the car into the dealership to replace a malfunctioning actuator. Left me stranded at a gas station unable to fuel the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744687June 17, 2026
VISIBILITY/WIPER
My back windshield shattered unexpectedly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744187June 15, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic emergency braking stopped the vehicle because another vehicle in front turned right.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11744064June 14, 2026
STRUCTURE:BODY
Hit a deer on highway and when impacted the hood flew up and smashed the windshield. I was unable to see where I was or if I was headed into the ditch or on coming traffic. The hood latch is metal the bar that the latch is attached to is plastic and broke completely off which allowed the hood to fly up and shatter the windshield. Having an important bracket like the hood bracket made out plastic is a huge safety issue. The vehicle is not available for pictures for the fact my insurance has deemed the vehicle unrepairable and have totaled the vehicle. I do believe checking into the plastic hood components should be conducted for a safety issue.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11743887June 13, 2026
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
On 3 occasions over my 18-month ownership of this certified pre-owned Hyundai 2022 Tucson, the vehicle surged suddenly forward WITH BRAKE APPLIED at creeping (parking) speeds of 3-4 mph. No warning lamps were observed. On the most recent (3rd) occasion, a crash over a sidewalk and into a storefront caused $10,000 damage. No pedestrians were harmed, no airbags deployed and neither passenger was harmed. The service department is "unable to duplicate" the surging behavior and declares the car mechanically "safe to drive."
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11743833June 12, 2026
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
My 2022 Hyundai Tucson Experience, a sudden transmission failure at approximately 92,520 miles. The vehicle develop shifting issues and abnormal noises before losing propulsión. While driving. Hyundai diagnosed and internal Transmission failure and approved transmission replacement. I’m concerned about the sudden loss of proportion and the safety risk this creates. Hyundai proposed repair is to replace the transmission with a rebuild remanufacture transmission rather than a new transmission. I am concerned about the reliability of the repair following a complete transmission failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743554June 11, 2026
EXTERIOR LIGHTING
On my 2026 Hyundai Tucson Limited, the HVAC touch-panel status indicators are extremely difficult to see in daylight conditions. The illuminated indicators for A/C, recirculation, vent mode selection, and heated/cooled seat levels become washed out by sunlight and reflections. From the normal driving position, the indicators are often not visible. To determine the status of HVAC functions, I must lean forward and/or shield the panel with my hand to see the illuminated indicators. This requires additional driver attention and time looking away from the road. The condition occurs even with instrument panel illumination set to maximum and display settings to maximum. We had the suv at the hyundai dealer and showed the service adviser the problem and he agreed is was a design problem. It is especially a problem in lots of traffic these days when you have to lean over/closer or cup your hand to see the settings which requires taking your eyes off the road and your hand off the steering wheel for a long period of time, creating a distraction and safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743550June 11, 2026
ELECTRICAL SYSTEM
I received a Recall notice around January 2026 for the trailer hitch wiring harness on my 2023 Hyundai Tucson Hybrid. For 6 months the local dealer told me there was no fix available from Hyundai. I finally received a notice informing me that parts were now available and to bring it in to dealer for repairs. I took the vehicle in for recall repairs on May 27, 2026. Instead of repairing/replacing the wiring harness, Hyundai removed the entire wiring harness making the trailer hitch which I use for my business inoperable legally. When I noticed the wiring harness missing several days later, the dealer said that was Hyundai's "fix" for the recall issue. I contacted Hyundai USA Customer Service who also told me that removing the wiring harness and replacing it with an inexpensive dust cover was the fix. They told me that sometime in the future there will be another recall to have the wiring harness replaced. In the meantime, they have taken my vehicle VIN off the open recall list, since it has been "fixed". Hyundai sold me a vehicle with a trailer hitch and now they have without my permission or prior knowledge disabled it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743425June 11, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2021 Hyundai Tucson. The contact stated that upon starting the vehicle on several occasions, the message "Check the Forward Collison System" was displayed, and a collision warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the forward-looking camera had experienced an open circuit, and unknown parts needed to be replaced. The contact stated that the failure was associated with NHTSA Campaign Number: 26V316000 (Forward Collison Avoidance). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 69,493.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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