Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11223161June 28, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BURNS HYUNDAI (550 W RTE 70, MARLTON, NJ 08053, (856) 983-3700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228274June 28, 2019
POWER TRAIN
WHEN PULLING OUT ONTO A ROAD FROM A STOP SIGN, MY CAR WILL BARELY ACCELERATE, AND THE RPMS WILL RACE FOR A FEW SECONDS BEFORE THE CAR SUDDENLY LURCHES INTO GEAR AND FINALLY MOVES. THIS HAS CAUSED SEVERAL NEAR ACCIDENTS (THANKFULLY, NO ACCIDENTS YET). THIS DOESN'T HAPPEN EVERY TIME, BUT ENOUGH TO BE VERY DANGEROUS, ESPECIALLY WITH NEW DRIVERS IN MY HOUSE. I TALKED TO THE HYUNDAI SERVICE CENTER, AND THEY ACTED LIKE THEY HAD NEVER HEARD OF SUCH THING -- EVEN THOUGH THERE ARE COMPLAINTS ALL OVER THE INTERNET. THEY SAID TO BRING IT IN AND THEY COULD TRY TO DUPLICATE IT, BUT IN THE ABSENCE OF A "CHECK ENGINE" LIGHT, THEY DOUBTED THEY WOULD FIND ANYTHING WRONG. ALSO, WHEN CREEPING ALONG IN TRAFFIC, THE CAR SHUDDERS LIKE IT WANTS TO STALL. IN EITHER SCENARIO, IT'S EMBARRASSING TO HAVE PASSENGERS IN THE CAR. I CAN'T WAIT TO GET RID OF THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223069June 27, 2019
ENGINE
AFTER HAVING CAR SERVICED AND PREPPED FOR LONG TRIP, CAR DEVELOPED A KNOCKING NOISE IN ENGINE AND QUIT RUNNING WHILE ON INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223072June 27, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I'VE OWNED MY 2016 HYUNDAI TUCSON FOR LESS THEN 1 MONTH NOW. ON 3 OCCASSIONS AFTER COMING TO A STOP AND TRYING TO ACCELERATE THE GAS PEDAL SEEMS TO FAIL. MY RPMS GO UP BUT THE VEHICLE DOESN'T ACCELERATE UNTIL PUSHING THE GAS PEDAL 3 TIMES OR MORE VERY HARD. MY VEHICLE ONLY HAS 30K MILES ON IT. I WILL BE BRINGING IT TO THE DEALERSHIP. THIS IS VERY DANGEROUS ESPECIALLY WHEN TURNING AND ON COMING TRAFFIC IS COMING BUT THE VEHICLE WON'T MOVE. THIS COULD POTENTIALLY KILL ME IF STRUCK WHILE MERGING ON TO THE FREEWAY. I'M NOW AFRAID TO DRIVE AND FEAR FOR MY SAFETY. A RECALL SHOULD BE MADE OUT TO PULL THESE OFF THE ROADS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223082June 27, 2019
STRUCTURE:BODY, SUSPENSION
IN JUNE 2018 I TOOK MY CAR FOR VIRGINIA STATE INSPECTION N EMISSIONS IT PASSED. I HAVE HAD ROUTINE OIL CHANGES TIRE REPLACEMENT AT A KIA DEALERSHIP. I TOOK MY CAR FOR ANNUAL VIRGINIA INSPECTION. IT FAILED FOR SEVERE RUST AND HOLES IN MY SUBFRAME SUGGESTED UNSAFE TO DRIVE SHOULDN'T THIS HAVE BEEN NOTICED ON INSPECTION OR ANY OF TIMES IT HAD BEEN REPAIRED MY LAST OIL CHANGE WAS IN 2019 AS WELL AS TIRE REPAIRS. THE SHOP WHERE MY CAR WAS FAILED IS TAKING PICTURES FOR ME AND I AM FINDING ALL RECEIPTS FROM REPAIRS FOR LAST YEAR. UNSURE IF TO CONTACT DEALER OR HYUNDAI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222782June 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CONTACT OPENED THE HOOD AND NOTICED AN ABNORMAL BURNING ODOR. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 103,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222801June 26, 2019
UNKNOWN OR OTHER
THE DRIVER SIDE REAR DOOR HANDLE BROKE OFF. THIS HAS HAPPENED TO MY SON'S HYUNDAI SONOTA ALSO ON 3 DIFFERENT DOOR'S. HYUNDAI REFUSED TO PAY FOR REPAIRS.I SEEN MANY COMPLAINTS ABOUT THIS PROBLEM AND HYUNDAI WILL NOT PUT THIS ON A RECALL. THIS CAN BE A SAFETY PROBLEM AS IF THERE IS A ACCIDENT AND CANNOT OPEN DOOR THEN WHAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222363June 25, 2019
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
I PARKED THE CAR 6/12/19 WED THAT EVENING AND EVERYTHING SEEMED OK. AT 1030AM THE NEXT DAY, 6/13/19, I TRIED TO USE ELECTRIC KEY TO UNLOCK TO GO TO WORK AND REALIZED IT WOULDN'T UNLOCK SO I NOTICED BLACK SOOT ABOVE DRIVER WINDOW AND TRIED MANUAL KEY TO UNLOCK. I COULD BARELY CRACK TO SEE THE SEAT EXPLODED ON DRIVERS SIDE. CALLED 911 AND FIREMEN AND POLITICS ARRIVED. THE FIREMAN COMPLETELY OPENED THE DOOR AND AFTER EXAMINE SAID THE HEATED SEAT DEVICE HAD EXPLODED OR MALFUNCTION AND THE BACK OF SEAT WAS BLOWN IN A RECLINED TO THE BACK SEAT POSITION AND ALL WINDOWS COMPLETELY COVERED IN SOOT, AND A VERY STRONG ELECTRICAL FIRE SMELLL WAS OBSERVED. BELOW ARE PHOTOS OF CAR WHICH WAS PARKED AND IT HAPPENED DURING THE NIGHT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11222384June 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A NHTSA CAMPAIGN NUMBER : 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, HE HEARD AN EXPLOSION IN THE ENGINE AND THE POWER BRAKES STOPPED WORKING. THE ENTIRE PANEL ILLUMINATED AND THE CONTACT PULLED THE VEHICLE OVER. THE VEHICLE WAS SMOKING AND THE CONTACT HAD TO BE HELPED OUT OF THE VEHICLE BY A PASSER BY. THE ENTIRE VEHICLE ENGULFED IN FLAMES. THE FIRE WAS FROM THE FRONT OF THE VEHICLE BY THE ENGINE AND WENT TO THE REAR PASSENGER DOORS. THERE WERE NO INJURIES. A POLICE AND FIRE REPORT WERE COMPLETED AND THE FLAMES WERE FINALLY PUT OUT BY THE FIRE COMPANY. THE DEALER KEY HYUNDAI 4660 SOUTHSIDE BLVD #100, JACKSONVILLE, FL 32216 (904) 642-6060 WERE EMAILED BY THE CONTACT TO TRY TO ARRANGE TO HAVE THE VEHICLE TOWED TO THEIR LOCATION FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11222420June 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING, THE CONTACT HEARD A LOUD BANGING NOISE, WHICH POSSIBLY ORIGINATED FROM THE CONNECTING RODS FROM THE ENGINE PISTONS. AN INDEPENDENT MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222489June 25, 2019
ENGINE, STEERING
CAR LOSING POWER WHEN WATER FROM RAIN SPLASHES UNDER AND HITS BELT. MECH. HAS CONFIRMED SPLASH SHIELD IS NOT BIG ENOUGH TO COVER BELTS. THIS IS VERY DANGEROUS AND CAUSING POWER STEERING AND ALL TO BE LOST. IT DOES COME BACK ON. BUT HAVE NOT BEEN ABLE TO FIND A FIX FOR ISSUE. HAVE SEEN ONLINE I AM NOT THE ONLY ONE, DEALER IS NO HELP TO ME. HOPING THIS GETS THINGS STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222062June 24, 2019
ENGINE, POWER TRAIN
DUE TO THE DUAL CLUTCH TRANSMISSION, MY VEHICLE SHAKES AND STALLS WHEN TRYING TO PUSH ON THE GAS AND ACCELERATE. THE ENGINE LOSES POWER AND I'M STEPPING ON THE ACCELERATOR WHILE MY WHOLE VEHICLE SHAKES AND MAYBE GOES FORWARD ABOUT TWO FEET OVER 20 SECONDS BEFORE IT WILL ACTUALLY START MOVING LIKE IT SHOULD, OFTEN TIMES LEAVING ME IN AN UNSAFE POSITION IF THIS HAPPENS WHILE MAKING A LEFT HAND TURN AND GAGING WHEN I CAN SAFELY PROCEED THROUGH ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222212June 24, 2019
ENGINE
MY VEHICLE HAS AN OPEN RECALL AND I HAVE HEARD NOTHING WHAT IS TIME FRAME FOR REPAIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221831June 22, 2019
POWER TRAIN
IT SHOCKS ME THE FATALITY RATE WITH THESE VEHICLES ISN'T THROUGH THE ROOF, I'VE TAKEN MY VEHICLE TO THE SHOP 4 TIMES ALREADY AND HAVEN'T HAD IT 6 MONTHS YET, THE COMPLETE LOSS OF POWER WHEN YOU ACCELERATE IS DANGEROUS & I'M SURPRISED ACCIDENTS WHILE PULLING OUT INTO ON COMING TRAFFIC ISN'T EXTREMELY HIGH, BECAUSE THE LACK OF POWER,PULL, HESITATION & AT TIMES NEARLY CUTTING OFF IS GONNA GET SOMEONE HIT BY A SEMI AND THE ONLY THING EITHER OF THE HYUNDAI SERVICE DEPARTMENTS SAY IS "IT'S JUST THE DOUBLE CLUTCH 7 GEAR TRANSMISSION AND THAT'S NORMAL, WELL IF THE TRANSMISSION SKIPPING AND CAUSING STUDDERING HESITATION AND LITTLE TO NO ACCELERATION WHEN TAKING OFF IS NORMAL THEN I DON'T KNOW HOW HYUNDAI IS STILL IN BUSINESS, IT'S AWFUL AND IT'S DANGEROUS. AND OMG IS IT EMBARRASSING PULLING THROUGH AND DRIVE THROUGH OR EASING UP TO A LIGHT OR SOMETHING, BECAUSE IT SPITS AND SPUTTERS AND JUMPS SO BADLY AND NEARLY CUTS OFF, BUT I'M TOLD BY GUYS IN THE SERVICE DEPT IT'S NORMAL BECAUSE OF THE TRANSMISSION THAT'S IN IT!! W$#T+$7F?#$@
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221918June 22, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
BOUGHT CERTIFIED 2016 HYUNDAI TUCSON TURBO LTD WITH ECO AND DUAL CLUTCH TRANSMISSION. I'VE HAD IT FOR 5 DAYS. I BOUGHT IT FOR MY SON AND DAUGHTER TO ATTEND HIGH SCHOOL. THE CAR KEPT ACTING LIKE IT WAS GOING TO STALL AT EVERY STOP, IT KEPT STUTTERING, AND WHEN YOU ARE ACCELERATING AND TAKE YOUR FOOT OFF THE PEDAL THE RPMS KEEP RISING, AND DOESN'T SWITCH GEARS. IT REFS AND RPM GOES UP BUT IT DOESN'T SWITCH GEARS UP OR DOWN SHIFT EITHER. THE ENGINE REVS HIGH AND WON'T SWITCH GEARS. IT'S LIKE IT WANTS TO ACCELERATE WHEN YOU WANT IT TO SLOW DOWN AND WHEN STOPPED IT WANTS TO STALL. TODAY IT HAPPENED. WE CAME TO A STOP SO WE COULD TURN LEFT ONTO AN ONRAMP ON HIGHWAY, (HAVE TO CROSS OVER OTHER LANE TO GO ON ON RAMP), AND IT STUTTERED AND STALLED ON OPPOSITE ONCOMING TRAFFIC SIDE, BEFORE WE COULD REACH THE RAMP. MY SON WAS DRIVING AND I WAS IN FRONT SEAT AND DAUGHTER WAS IN BACK SEAT, I GOT SCARED, AS YOU CAN'T SEE WHAT COMING OVER THE HILL ON SIDE WE STALLED (ONCOMING TRAFFIC). THE GUY SAW WE HAD STALLED AND RAN OUT AND STARTED WAVING SOMETHING DOWN. IT WAS AN ONCOMING SEMI. THANKFULLY HE WAS ABLE TO REDIRECT HIM OR WE WOULD HAVE BEEN STRUCK. WE GOT THE CAR STARTED AGAIN AND WERE ABLE TO GET HOME. I LOOKED UP WHAT HAD HAPPENED AND SAW THAT THERE WAS A MASS RECALL OF MY EXACT CAR MODEL, IN THE EXACT TIME FRAME OF VEHICLE BEING MADE. THE RECALL WAS FOR THE EXACT THINGS THAT ARE AND DID HAPPEN TO US. I CONTACTED THE DEALER AND ASKED THEM WHY THEY NEVER DIVULGED THIS INFORMATION AND THEY SAID THE DIDN'T KNOW. I READ ON THE NHTSA SITE THAT MY EXACT SUV, MADE THE SAME DATE, HYUNDAI HAD RECALLED, BUT MINE FOR SOME REASON IS NOT. PROBLEM IS WHEN I PUT MY VIN IN, NOTHING COMES UP FOR A RECALL. I DON'T WANT TO PUT MY KIDS BACK IN THIS CAR. I JUST DROPPED $24,000 5 DAYS AGO IN A CAR LOAN. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221516June 20, 2019
ENGINE
WHILE DRIVING MY VEHICLE IT COMPLETED SHUT OFF. I HAD IT TOWED BACK TO MY WORK AND WAS TOLD IT POSSIBLY THREW A ROD. I THEN RECEIVED A RECALL NOTICE THAT THERE IS POSSIBLE ENGINE OIL LEAK- WHICH IS EXACTLY WHAT CAUSED MY VEHICLE TO MALFUNCTION. ONCE THE RECALL LETTER WAS RECEIVED I CALLED HYUNDAI OF ORANGE PARK AND WAS TOLD IT PROBABLY WAS RELATED AND THAT THEY WOULD LOOK IT OVER. ONCE IT WAS THERE I WAS INFORMED SINCE THERE ISN'T CURRENTLY A REMEDY THEY CANNOT DO ANYTHING AT THIS TIME- ALTHOUGH ORIGINALLY I WAS TOLD THAT THEY COULD POSSIBLY FIX IT AND THEN THEY WOULD BE REIMBURSED BY HYUNDAI. I THEN HAD TO HAVE MY VEHICLE TOWED TO MY HOME AFTER THEM TRYING TO CHARGE ME A DIAGNOSTIC FEE WHICH THEY ENDED UP WAIVING. IT HAS NOW BEEN MONTHS SINCE I HAVE HEARD REGARDING WHAT THE REMEDY WILL BE WITH THE ENGINE. DURING THIS TIME I HAVE HAD TO PURCHASE ANOTHER VEHICLE WHILE STILL PAYING ON A PERSONAL LOAN THAT I RECEIVED TO PURCHASE THE VEHICLE. I AM TRYING TO GET THIS TAKEN CARE OF BUT CAN'T SEEM TO GET ANY RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221127June 19, 2019
ENGINE
2013 HYUNDAI TUCSON ENGINE RECALL-WENT TO HYUNDAI DEALERSHIP TO HAVE ENGINE CHECKED, THEY CLAIMED TO HAVE NO KNOWLEDGE OF THE RECALL AND WOULD NOT HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221128June 19, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000(ENGINE) WAS RECEIVED. TWIN CITY HYUNDAI (3024 AIRPORT HWY, ALCOA, TN) AND THE MANUFACTURER WERE NOTIFIED AND STATED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221073June 18, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2005 HYUNDAI TUCSON. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 184,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221082June 18, 2019
ENGINE
THE RECALL NUMBER IS 15819540. I RECEIVED A RECALL LETTER FOR MY 2012 TYSON HYUNDAI STATING THAT, 'THE SUBJECT VEHICLES MAY HAVE AN ENGINE OIL LEAK FROM THE SEAL BETWEEN THE OIL PAN AND ENGINE BLOCK, IF LEFT UNREPAIR AND OPERATED OVER TIME, COULD EVENTUALLY LEAD TO ENGINE DAMAGE.' I WANT TO KNOW HOW LONG HYUNDAI HAVE TO COME UP WITH A IMPLEMENT A RECALL REMEDY. I HAVE NOT RECEIVED A SECOND LETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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