Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11374706November 14, 2020
UNKNOWN OR OTHER
THE BACK DOOR ON THE PASSENGER SIDE WILL NOT OPEN. THE LOCK IS WORKING, BUT THE DOOR WILL NOT OPEN. THE CHILD LOCKS ARE NOT ON. I HAVE READ MANY COMPLAINTS FROM OTHER OWNERS REGARDING THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374568November 13, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 20V543000(SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HYUNDAI OF MANKATO LOCATED AT 1281 RAINTREE RD, MANKATO, MN 56001 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374252November 12, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUPERIOR HYUNDAI NORTH (5665 DIXIE HWY, FAIRFIELD, OH 45014) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374279November 12, 2020
SERVICE BRAKES
I AM TRYING TO PLACE A COMPLAINT . I RECEIVED A IMPORTANT SAFETY RECALL FOR MY ANTI-LOCK BRAKE SYSTEM. I CALLED MY LOCAL HYUNDAI DEALER AND WAS INFORMED THAT EVEN THOUGH THERE IS A REMEDY THE PARTS ARE NOT AVAILABLE TO BE ORDERED AT THIS TIME AND THEY DO NOT EXPECT THE PARTS TO BE AVAILABLE UNDER MAYBE SPRING 2021. I FIND THIS UNACCEPTABLE. PLEASE LET ME KNOW WHAT I CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374330November 12, 2020
UNKNOWN OR OTHER
THE REAR PASSENGER DOOR WILL NOT OPEN. THE LOCK CLICKS AND THE DOOR SOUNDS AS IF IT IS LOCKING AND UNLOCKING, BUT THE DOOR ITSELF DOESN'T ACTUALLY OPEN. THE VEHICLE WAS PARKED IN A PARKING LOT WHEN THIS ISSUE WAS DISCOVERED. I'VE TRIED OPENING THE DOOR WHILE THE VEHICLE WAS ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374377November 12, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE INTERMITTENTLY ILLUMINATED UPON STARTING THE VEHICLE. THE CONTACT ALSO STATED THE AFTER COMING TO A COMPLETE STOP, THE RPM'S INDEPENDENTLY REVVED UP WHILE THE VEHICLE SHOOK WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374386November 12, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN UNKNOWN WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO KEARNY MESA HYUNDAI (4797 CONVOY ST, SAN DIEGO, CA 92111) WHERE HE WAS INFORMED THAT THERE WERE NO DEFECTS WITH THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE SAME DEALER WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374138November 11, 2020
SERVICE BRAKES, ENGINE
I BOUGHT A HYUNDAI TUCSON LAST MAY 2019 THINKING THAT I WAS INVESTING ON SAFETY BUT I WAS COMPLETELY WRONG. I'M NOW HAVING RECALL AFTER RECALL AND NO FINAL SOLUTION. I'VE BEEN EXPERIENCING A HOT AIR BY THE DRIVER SIT FOR A FEW DAYS NOW. AT FIRST I DIDN'T THINK IT WAS SOMETHING POTENTIALLY HARMFUL AND THOUGHT I COULD CHECK ON MY NEXT OIL CHANGE VISIT (SINCE IT IS CLOSE TO HAPPEN), BUT SHORTLY AFTER I RECEIVED ANOTHER RECALL REGARDING ABS (#195). MY FIRST ACTION WAS TO GET IT CHECKED ASAP SINCE I USE MY CAR GET TO WORK AND I CARRY MY CHILD CONSTANTLY. THIS IS A HUGE CONCERN FOR ME, I DON'T WANT TO EXPERIENCE THE PROBLEM IN ORDER TO GET HELP. I'VE CALLED ALL THE DEALERSHIPS AROUND MY AREA AND FURTHER TO SCHEDULE THE SERVICE BUT NO ONE EVEN HAVE THE PIECES TO DO THE SERVICE AND IT WILL TAKE WEEKS FOR THEM TO RECEIVE IT. I CAN'T TAKE THIS ANY LONGER I NEED A SOLUTION. I'M SCARED TO DRIVE (ESPECIALLY WITH MY CHILD) AND SOMETHING BAD HAPPEN LIKE I'VE SEEN ONLINE AND LIKE FRIENDS WITH HYUNDAI WENT THROUGH. I WOULD LIKE HYUNDAI TO CONTACT ME ASAP TO DISCUSS A SOLUTION. I DON'T TRUST THE VEHICLE AND I FEAR FOR ME AND MY FAMILY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374156November 11, 2020
ENGINE, FUEL/PROPULSION SYSTEM
ON NOV. 4 2020 AT 2PM, WHILE DRIVING ON F8 EAST FREEWAY ENTERING THE TURN ONTO CA125, MY 2015 HYUNDAI TUCSON'S ENGINE BLEW WITHOUT WARNING. THE DASH LIGHTS LIT AS THE CAR LOST POWER THE HOOD BLEW OPEN AND SHUT AND MY 31YR OLD DAUGHTER WAS FORCED TO ALLOW THE CAR TO GLIDE TO THE SIDE OF THE FREEWAY. IN A DANGEROUS SPOT. .SHE COULD NOT SEE IN FRONT OF THE CAR UNTIL THE HOOD FELL BACK DOWN. THE DANGER IS THE FACT THERE WERE NO PREVIOUS WARNINGS, THE HOOD BLEW UP AND THE CAR HAD STOPPED WHERE THERE WAS NOT SUFFICIENT SPACE FOR OTHER CARS TO PASS WITHOUT TAPPING MY SIDE MIRROR AND A HUGE TRAIL OF OIL LEFT BEHIND. SHE GOT OVER TO THE PASSENGER SEAT QUICKLY AND ROLLED DOWN THE WINDOWS SINCE IT WAS HOT OUT. FIRST SHE CALLED EMERGENCY ROADSIDE ASSISTANCE TO TOW THE CAR OFF THE FREEWAY. THEY TOOK OVER 2 HRS TO ARRIVE .WHILE MANY CARS DROVE QUICKLY BY BARELY MISSING MY CAR. SHE CALLED ME NEXT IN FEAR OF HER LIFE AND THEN CALLED HER DAD AND HE STAYED ON THE PHONE WITH HER UNTIL THE TOW ARRIVED .I ONLY HAVE HAD THIS CAR FOR 1 YEAR. I HAD AN OIL CHANGE ON JUNE 23, 2020 FROM REG OIL TO A SYNTHETIC BLEND. UPON CALLING HYUNDAI CUSTOMER CARE IT WAS SUGGESTED TO TOW THE CAR TO THE NEAREST DEALER FOR INVESTIGATION TO SEE IF ITS COVERED BY WARRANTY. THE ENGINE IS SEVERELY DAMAGED THE BEARINGS WERE DESTROYED AND A ROD THROWN. THE OIL FILTER WAS BLOWN OFF. MY CAR HAD NO PREVIOUS LEAKS. THERE IS A CLASS ACTION AGAINST HYUNDAI/KIA FOR MY CARS YEAR BUT WITH THETA 1 AND !! ENGINES. MINE IS A GASOLINE DIRECT ENGINE THAT ALSO HAS PROBLEMS PER CAR COMPLAINTS.COM. WHAT ALSO MAKES THIS PARTICULARLY DANGEROUS IS THAT I USE THIS CAR FREQUENTLY TO TRANSPORT MY 11YR OLD DISABLED GRANDSON TO RADY CHILDREN'S HOSPITAL FOR MEDICAL APPTS SINCE HE HAS CEREBRAL PALSY AND POOR HEAD AND NECK CONTROL. SOMETHING LIKE THIS COULD HAVE NOT ONLY SNAPPED HIS NECK BUT ALSO CAUSE MASSIVE FATALITIES ON THE FREEWAY..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373932November 10, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
CALL TWO DIFFERENT DEALER REQUEST AN APPOINTMENT TO FIX THE ISSUE, BOTH PLACES TOLD ME THAT THE PART IS IN BACK ORDER BETWEEN 6 AND 7 WEEKS. THIS RECALL STATES THAT THE ANTI-LOCK BRAKE SYSTEM MODULES THE COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVERTIME AND COULD INCREASE THE RISK OF AN ENGINE COMPARTMENT FIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374005November 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO STAR HYUNDAI (200 S CLACK ST, ABILENE, TX 79605, (325) 698-2222) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374015November 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374019November 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. JONES BEL AIR HYUNDAI (1504 BELAIR RD, BEL AIR, MD 21014, (410) 879-6400), HERITAGE HYUNDAI TOWSON (801 YORK RD, TOWSON, MD 21204, (877) 387-5495), AND THOMPSON HYUNDAI (1000 MERRITT BLVD, DUNDALK, MD 21222, (410) 288-5700) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374038November 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAPMAN HYUNDAI PHOENIX (999 W BELL RD, PHOENIX, AZ 85023, (602) 344-6930) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE DEALER DECLINED TO PLACE THE CONTACT ON A WAITING LIST FOR PARTS. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373819November 9, 2020
ELECTRICAL SYSTEM, STEERING
WINDOWS GET STOCK UP OR DOW CAR IS PARK AND RUNNING THIS ISSUE HAPPING TREE TIME IN LESS OF ONE YEAR FIRST THE DRIVER SIDE THEM THE REAR PASSENGER AND NOW THE FRONT PASSENGER. STERLING WHEEL HAS A CLOCKING NOISE TOOK TO THE DEALER THEY SAY THEY FIX THE PROBLEM BUT STILL MAKING NOISE THIS IS WENT THE CAR IS IN MOTION SPECIAL WHEN MADE TURNS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373876November 9, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO RUSSELL WESTBROOK HYUNDAI OF GARDEN GROVE (9898 TRASK AVE, GARDEN GROVE, CA 92844) FOR A SCHEDULED REPAIR HOWEVER, THE PART WAS NOT AVAILABLE. THE VEHICLE WAS LEFT IN THE POSSESSION OF THE DEALER. THE FOLLOWING DAY THE CONTACT WAS INFORMED THAT THE REPLACEMENT PART WOULD BE ORDERED TO COMPLETE THE RECALL REPAIR. THE CONTACT CALLED BACK A MONTH LATER AND PARTS WERE STILL NOT AVAILABLE. THE CONTACT CALLED HYUNDAI OF LA QUINTA (79025 CA-111, LA QUINTA, CA 92253) AND IT WAS CONFIRMED THAT PARTS WERE STILL NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PART MIGHT NOT BE AVAILABLE UNTIL 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF THE CONSUMER STATED THE BRAKES WERE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373611November 7, 2020
STRUCTURE:BODY
I WAS DRIVING AT 730 AM WITH NOT VERY MANY PEOPLE ON THE ROAD. AND MY CAR WAS LOUD LIKE A WINDOW WAS ROLLED DOWN. AND I SAW SOMETHING FLY OFF THE ROOF OF MY CAR LIKE A SHEET OF ICE, BUT IT WAS IN THE 50'S OUTSIDE. I TRIED ROLLING THE WINDOWS UP, BUT THEY WERE ALL ROLLED UP. AND I KEPT HEARING RUMBLINGS OVER MY HEAD. I WAITED TIL I WAS BACK ON A SURFACE STREET AT A STOP LIGHT AND OPENED THE SUNROOF AND SAW THAT MY SUNROOF WAS BROKEN AND THE RUMBLINGS WERE THE PIECES OF GLASS THAT HAD SHATTERED. I JUST HAD MY VEHICLE'S SAFETY INSPECTION DONE ON 11/05/2020 BY TRIPLE A.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373166November 5, 2020
ENGINE
THE MOTOR STARTED TAPPING IT A BRAND NEW CAR AND IVE GOT MY OIL CHANGED 2 OR 3 TIMES SINCE IVE HAD IT SO THERE'S NO REASON WHY IT SHOULD HAVE WENT OUT , THERE IS A RECALL ON THE CAR I HACE WHICH IS A 2019 TUCSON .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373242November 5, 2020
STRUCTURE:BODY
THE MOTOR IN THE DOORS BLOW (ACCORDING TO THE INFORMATION I RECEIVED FROM HYUNDAI A COUPLE YEARS AGO.) WHEN THIS HAPPENS, THE PASSENGERS ARE LOCKED IN THE CAR WITHOUT ANY WAY OF BEING ABLE TO GET OUT. THE DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE OF THE CAR. THESE PARTS WERE REPLACED WHILE THE CAR WAS UNDER WARRANTY. THIS HAS HAPPENED AGAIN WITH THE SAME VEHICLE AND NOW WILL NOT BE COVERED SINCE IT IS NO LONGER UNDER WARRANTY. THIS IS A SAFETY HAZARD THAT TRAPS THE PASSENGERS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373243November 5, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS TURN OFF AND ON ON THEIR OWN WHEN IT IS SET TO AUTO. I HAVE WORKED WITH HYUNDAI, AND ENGINEERING HAS CONFIRMED THAT THEY HAVE HAD SEVERAL CASES WHERE THE SENSOR MALFUNCTIONS AND TURNED THE HEADLIGHTS OFF AND ON. IT IS INCREDIBLY DANGEROUS AS THIS HAPPENS AT NIGHT AND DURING THE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson