Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11414446April 29, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR FAILED TO OPEN AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414462April 29, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DRIVER'S AND PASSENGER'S SIDE DOORS FAILED TO UNLOCK. THE CONTACT STATED THEY ATTEMPTED MULTIPLE TIMES TO OPEN FROM THE OUTSIDE AND FROM THE INSIDE OF THE VEHICLE HOWEVER, THE DOORS WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO VISION HYUNDAI HENRIETTA ROCHESTER (2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT DOORS HAD STARTED TO EXPERIENCE THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414498April 29, 2021
SERVICE BRAKES
RECEIVED RECALL LETTER. CALLED DEALER WHERE PURCHASED AND SPOKE WITH SERVICE DEPARTMENT. THEY SAID THEY NEEDED TO ORDER THE PART (FOR THIS VERY IMPORTANT RECALL WHERE I WAS ADVISED NOT TO DRIVE THE CAR) AND THEY WOULD CALL WHEN PART ARRIVED. THAT WAS ON 3/22/2021. THEY ADVISED IT WOULD TAKE 2 WEEKS. TODAY IS 4/29/2021 AND I HAVE NOT HEARD FROM THEM. I CALLED THE SERVICE DEPARTMENT AND WAS PLACED ON HOLD. THEY CAME BACK ONLINE AND ASKED IF I WANTED TO LEAVE MY NAME AND NUMBER AND SOMEONE WOULD CALL ME BACK. I SAID "NO" BECAUSE I KNEW NO ONE WOULD CALL ME BACK AND WAS PLACED ON HOLD AGAIN. DURING THIS TIME FRAME I HAVE RECEIVED REPEATED MAIL FROM HYUNDAI WANTING ME TO TRADE IN MY CAR FOR A NEW ONE. THEY AGAIN CAME ON THE LINE AND SAID "NO ONE WAS AVAILABLE TO TAKE MY CALL". I HUNG UP. SO NOW I HAVE A VEHICLE I WAS ADVISED NOT TO DRIVE AND NO WAY TO HAVE THE RECALL TAKEN CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414268April 28, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE VEHICLE STALLED BEFORE IT COULD BE DRIVEN TO THE DEALER FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO CMA'S COLONIAL HYUNDAI (2200 WALTHALL CENTER DR, CHESTER, VA 23836) AND DIAGNOSED AS ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A CASE MANAGER. THE CONTACT WAS THEN INFORMED THAT THE ENGINE FAILURE WAS NOT RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 73,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414289April 28, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE LOCKING MECHANISM ON THE REAR DRIVER'S SIDE DOOR MALFUNCTIONED AND THE DOOR WOULD NOT OPEN FROM INSIDE NOR OUTSIDE OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER HYUNDAI OF LAS VEGAS (7150 W SAHARA AVE STE B, LAS VEGAS, NV 89117) WAS NOTIFIED OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414368April 28, 2021
STRUCTURE:BODY
REAR VEHICLE DOORS WOULD NOT OPEN EITHER FROM THE INSIDE OR THE OUTSIDE, PROGRESSIVE IN NATURE OVER THE COURSE OF SEVERAL MONTHS. AT THE TIME OF REPAIR, THE DOOR WOULDN'T OPEN. MY ELDERLY MOTHER WITH LIMITED MOBILITY WAS STUCK IN THE BACK OF THE CAR FOR OVER AN HOUR UNTIL I WAS ABLE TO GET THE CAR DOOR OPEN. IF MY MOTHER WAS IN AN EMERGENT MEDICAL SITUATION, I DON'T KNOW HOW WE WOULD HAVE GOTTEN HER OUT. I CAN'T IMAGINE IF A MOTHER WITH YOUNG CHILDREN AND CAR SEATS WOULD MANAGE IN A SAFETY SITUATION. THIS COULD BE A SITUATION BETWEEN LIFE AND DEATH. THE HYUNDAI DEALERSHIP WAS ONLY MINIMALLY SUPPORTIVE OF THIS. IT IS NOT ACCEPTABLE TO PAY $898.23 TO BE ABLE TO OPEN AND CLOSE THE DOORS ON A CAR THAT IS LESS THAN 5 YEARS OLD. THIS IS A HUGE SAFETY SITUATION THAT HAS BEEN REPORTED OVER AND OVER AGAIN ACROSS MANY CAR WEBSITES. WE HAVE BEEN A LONGTIME HYUNDAI CUSTOMER, AND FIND THE LACK OF RECALL FOR SUCH A GLARING SAFETY SITUATION UNACCEPTABLE. AT SOME POINT, SOMEONE WILL LOSE THEIR LIFE BECAUSE OF THIS. I STRONGLY URGE THAT THIS MATTER BE LOOKED INTO IN DEPTH, AND THAT THIS WOULD RESULT IN A SAFETY RECALL. I HAVE THE DOCUMENTS FROM THE DEALERSHIP FOR THE REPAIR TO THE DOORS THAT SPECIFICALLY STATE THEIR CONCERNS FOR THIS BEING A SAFETY ISSUE. BEING ABLE TO GET INTO AND OUT OF A CAR SAFELY IS NOT A LUXURY, IT IS A NECESSITY. TO PAY NEARLY 1,000 DOLLARS TO DO SO IS NOT ACCEPTABLE, AND A PROBLEM TRUST WITH HYUNDAI PRODUCTS. I STRONGLY URGE YOUR ORGANIZATION TO LOOK INTO THE HUGE AND GROWING NUMBER OF HYUNDAI TUSCON SUVS THAT HAVE THIS PROBLEM, AND TO INITIATE A SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414097April 27, 2021
ENGINE
HAD TO GET MY CAR TOWED ON THE CITY STREET. THE MECANIC HAD TO REPLACE THE ENGINE DUE TO THE ENGINE ISSUE. SUBMITTED A CLAIM TO HYUNDAI- CAMPAIGN181 IN JANUARY WITH NO RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414179April 27, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LOCK SECURELY. THE CONTACT TOOK THE VEHICLE TO RAY SKILLMAN SOUTHSIDE HYUNDAI (1300 US-31, GREENWOOD, IN 46143, (317)886-9002) WHO REPLACED THE DOOR LATCH AND THE DOOR PANEL. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR ALSO EXPERIENCED THE FAILURE. THE CONTACT HAD TAKEN THE VEHICLE TO THE SAME DEALER WHO STATED THE SAME REPAIR WAS NEEDED HOWEVER, THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,977.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414197April 27, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE REAR PASSENGER'S SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSEN HYUNDAI OF KENOSHA (6701 120TH AVE, KENOSHA, WI 53142) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DUAL LATCH ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414199April 27, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE STATIONARY, THE DRIVER'S SIDE REAR DOOR AND THE PASSENGER'S SIDE DOOR WOULD NOT OPEN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413989April 26, 2021
STRUCTURE:BODY
DRIVER SIDE WILL NOT OPEN WAS UNLOCK IT IS A SAFETY MATTER YOU CAN NOT GET INTO YOUR CAR IF YOUR LIFE IS THREATENED OR CHILD IS SIDE YOU CAN NOT GET DOOR OPEN . YOU CAN HERE IT U LOCK BUT JUST PULLING HANDLE WITH OUT ENTER. I'M NOT THE ONLY ONE HAVING THIS PROBLEM AND COMPANY WANT FIX THIS SAFETY MATTER A RECALL NEED TO BE DONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414016April 26, 2021
STRUCTURE:BODY
NEITHER BACK DOOR WILL OPEN FROM INSIDE OR OUTSIDE. MY DRIVER DOOR HANDLE TAKES TWO PULLS TO OPEN AFTER BEING UNLOCKED. MY SECOND ROW IS ESSENTIALLY NON-USABLE. I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE WITH HYUNDAI'S YET HAVE NOT SEEN A RECALL FOR THEM. THIS IS A HUGE SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414032April 26, 2021
UNKNOWN OR OTHER
YES, I HAVE A 2016 HYUNDAI TUCSON. IN 2019 I HAD A PROBLEM WITH MY DOOR OPENING ON MY DRIVER SIDE. DEALERSHIP DID DIAGNOSTIC AND FOUND OUT THE DOOR ACTUATOR WAS BAD AND THEY REPLACED UNDER HYUNDAI WARRANTY. 3 WEEKS LATER THE SAME THING HAPPENED TO MY PASSENGER REAR DOOR. THIS TIME, THE DOOR WOULD NOT OPEN AT ALL! FROM THE INSIDE OR THE OUTSIDE. IT WAS COMPLETELY STUCK SHUT. A HUGE SAFETY ISSUE THAT COULD LEAD TO A FATALITY DEPENDING ON THE SITUATION OF THE VEHICLE. AGAIN, TOOK TO THE DEALERSHIP AND THEY DID THE DIAGNOSTIC FINDING THE SAME ISSUE AS BEFORE AND REPLACED THE DOOR ACTUATOR. NOW IT IS APRIL OF 2021 AND I AM HAVING THE SAME ISSUE WITH MY PASSENGER DOOR. SAME ISSUE, BUT NOW MY VEHICLE IS OUT OF WARRANTY AND THE DEALERSHIP SAID I WILL HAVE TO PAY FOR THE TOTAL REPAIR OUT OF POCKET. THIS NEEDS TO BE A RECALL AND HYUNDAI SHOULD BE RESPONSIBLE FOR THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413920April 26, 2021
SERVICE BRAKES, ENGINE
RECEIVED RECALL NOTICE THAT THE POSSIBILITY EXIST THAT A BATTERY COMPARTMENT FIRE COULD HAPPEN. RECALL NOTICE ALSO STATED THAT VEHICLE SHOULD 'NOT BE PARKED INDOORS.' THE RECALL NOTICE ALSO STATED 'AN ELECTRICAL SHORT IN THE ABS MODULE COULD INCREASE THE RISK OF AN ENGINE COMPARTMENT FIRE.' SO WE DON'T DARE PARK THE CAR IN OUR GARAGE SINCE IT IS LOCATED BENEATH OUR HOME, THEREBY LEAVING A NEW CAR OUT IN THE ELEMENTS AT ALL TIMES. IN ADDITION AS SENIOR CITIZENS OUR SAFETY AND WELL BEING ARE BEING JEOPARDIZED AS WE CANNOT ENTER OUR VEHICLE FROM INSIDE OUR HOME, BUT MUST ENTER FROM THE STREET IN ALL TYPES OF INCLEMENT WEATHER. WE CALLED THE SERVICE DEPARTMENT BUT DID NOT RECEIVE A CALL BACK. WE REACHED OUT TO OUR SALESMAN AND HE WAS THE ONE WHO GAVE US INFORMATION ON THE RECALL AND ADDED OUR NAME TO THE REPAIR LIST. HOWEVER WHEN WE DIDN'T HEAR FROM THEM WITH AN UPDATE WE TOOK A DRIVE TO THE DEALER. DURING THE VISIT TO THE DEALER IN MARCH WE WERE TOLD THE PIECE IS ON BACK ORDER. TODAY I CALLED THE SERVICE DEPARTMENT AND WAS TOLD THERE IS NO DATE YET TO FIX THIS RECALL. HOW LONG ARE WE EXPECTED TO WAIT FOR THE 'FIX' AND TO LEAVE OUR CAR OUTSIDE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413814April 25, 2021
ELECTRICAL SYSTEM
THE DOOR ACTUATORS ON THE HYUNDAI KEEP FAILING WHICH MAKES IT SO THE DOORS CANNOT BE OPENED. I'VE ALREADY REPLACED 2 AND HAD 2 MORE GO OUT THIS PAST WEEK. THIS IS VERY DANGEROUS IN THE CASE OF AN ACCIDENT. HYUNDAI WILL NOT ACKNOWLEDGE IT IS A WIDESPREAD PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413638April 24, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
WARNING LIGHT ON DASHBOARD BOARD GOES ON AND OFF CONSTANTLY INDICATING REAR BRAKE LIGHT NEEDS ATTENTION. WHEN WARNING LIGHT IS ON, BRAKE LIGHT DOES NOT WORK. WHEN WARNING LIGHT TURNS OFF, BRAKE LIGHT WORKS. THIS HAPPENS WHEN CAR IS ON AND CONSTANTLY AT RANDOM TIMES EVEN WHEN I'M STATIONARY. ALSO, WHEN I'M STOPPED, CAR TUGS LIKE IT WANTS TO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413644April 24, 2021
STRUCTURE:BODY
LEFT REAR PASSENGER DOOR WILL NOT OPEN, DOOR LOCKS WORK BUT DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413705April 24, 2021
STRUCTURE:BODY
THE REAR PASSENGER DOOR WILL NOT OPEN POSING A SAFETY CONCERN. MANY OTHER OWNERS OF HYUNDAI TUCSON OWNERS HAVE EXPERIENCED THE SAME ISSUES. HYUNDAI SHOULD BE RESPONSIBLE FOR REPAIR OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413476April 23, 2021
STRUCTURE:BODY
BOTH MY FRONT AND REAR DRIVERS SIDE DOOR HAVE BEEN FAILING TO OPEN ON MY 2016 HYUNDAI TUCSON. RECENTLY MY REAR DRIVERS SIDE DOOR HAS COMPLETLY FAILED TO OPEN (INSIDE AND OUTSIDE) LEAVING ME WITH ONE DOOR TO ACCESS MY CHILD IN THE BACKSEAT. I HAVE TO PULL MY DRIVERS SIDE DOOR HANDLE MULTIPLE TIMES IN ORDER FOR IT TO "CATCH" AND OPEN. I TOOK THE CAR TO LITHIA HYUNDAI OF FRESNO AND THEY ADVISED ME THAT I NEED TO REPAIR BOTH ACTUATORS AND IT IS NOT CONSIDERED A "SAFETY ISSUE" MORE OF A "WEAR AND TEAR" ISSUE. THIS IS A HUGE SAFETY ISSUE ESPECIALLY IF YOU HAVE KIDS AND NEED TO GET OUT IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407671April 23, 2021
ENGINE
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ENGINE FAILURE WHILE DRIVING. *LD THE CONSUMER STATED THE ENGINE SEIZED AND NEEDED TO BE REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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