Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11597946July 1, 2024
ENGINE
(Feb 2022) As with all the years before, vehicle passed inspection without issue. (April 2022) 2017 Hyundai Santa Fe went in to the dealership to have fixed the recalled Auxiliary Canister Kit at 73k miles. Before this, there were no issues ever with my vehicle. (June 2022) Within a month and a half of the fixed recall, my car started to exhibit issues—without warning while driving on the highway, vehicle stalled and lost control of all functions. Luckily I was able to coast to the safety of the breakdown lane. Vehicle was towed to dealership who replaced battery and alternator. Vehicle seemed better for a short time after this, but ultimately around 6mo later trouble began again (January 2023) This time throwing codes, car stalling when accelerating on highway. Dealer replaced multi fuse, changed oil & filter, reset reminders and topped off fluids. Told us to drive for a few thousand miles to determine how much oil is burning. Brought back in May 2023. Engine light is on now. When on highway vehicle misfires. Had VCTS replaced, Crankshaft & Camshaft sensors replaced, spark plugs 2,4 & 6 replaced Oil level checked and was deemed “ok”. Ultimately, dealership recommended engine replacement, engine failed completely rendering vehicle inoperable/useless. Reached out to Hyundai for help, as well to make aware of engine problem, met with “not our problem”. Researched heavily for other vehicle owners with similar issues, found many actually! Hoping this reaches the right people for more help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597363June 28, 2024
ENGINE
The engine started ticking. I was driving on the highway and it started as a very slight sound (not yet ticking/knocking). But when I slowed down to exit the highway and then started to accelerate again the clicking got worse. The check engine light came on and I checked the code and it was P0014 and P0024. The oil was also low. I took it to the dealership and they said I need a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597433June 28, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with an abnormal burning odor coming from the vehicle. No warning lights were illuminated. The contact stated that several days later the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed with a blown engine. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the contact had not yet received the recall notification. The dealer was made aware of the failure and informed the contact that the failure was not related to the recall. The manufacturer was not made aware of the failure. The failure mileage was 141,884.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597482June 28, 2024
ENGINE
2014 Hyundai Santa Fe Sport 3rd owner with 54,098 miles, all maintenance records. Engine seized without warning on 6/18/2024. Hyundai states VIN is not part of published open recall for similar reason. Prior to Engine failure, Dealership updated the computer after vehicle went into limp home mode (November 2022) and a second auto repair facility replaced the anti-knock sensor under an extended warranty plan after a second Limp Home mode (Spring 2023).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597571June 28, 2024
ENGINE
I was driving my vehicle on the highway and I heard that it making noise and knocking and I immediately pulled over in the highway and saw the oil came out of the engine. I took the vehicle to Hyundai dealership and they said the issue for vertical square and scoring. I have an extended warranty to repair the engine, but when I want to use it, they denied and said it is not covered by warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596409June 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 35–40 MPH, the vehicle stalled. There were no warning lights illuminated. The contact noticed there were metal shavings in the oil. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The contact stated that the failure was related to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling) however, the VIN was not included. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596395June 25, 2024
POWER TRAIN
The car’s transmissions seems to give out intermittently while driving, where when you accelerate the car nothing happens and you seem stranded on the road at a set speed. The care DTC code check reveals the following error: "A possible condition with your Transmission Control System has been detected with your 2022 SANTA FE”. This code associated with this error is “P1C2D03”. This code seems to have been associated with previous transmission issues with KIA and Hyundai vehicles for which NHTSA has issued recalls. I believe this is a safety issue with hyundai vehicles placing more lives at risk. Thank you and hoping for a resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596090June 24, 2024
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
Several times lately of extended crank. Saturday evening, car had been parked for 4 hours, did remote start and had extended crank of about 2 seconds. Car ran for about 3 minutes before we left. We left home and hit main road, tried to accelerate and vehicle seemed to go into limp mode. Would keep cutting the fuel out if tried to accelerate even above 40 mph. No check engine light came on. Put in neutral, could not get above about 3500 rpm. Vehicle was in smart mode where decides which mode to be in (normal, fuel economy or sport), when would try to accelerate it would try to change to sport as it knew power was not there. Was on a 6 lane highway and could not get up to speed. Finally was able to pull to side of road, shut engine off, waited a few seconds, restarted and issue went away, still no check engine light. I have contacted my local dealer, they said they have seen on another vehicle, was not sure of outcome, having service manager call me. Lots of complaints online forums of similar issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595705June 21, 2024
STEERING
I drive a 2014 Sante Fe Sport. I noticed a clicking noise when turning the steering wheel. Initially, I heard it once in a while. I thought it was a one-time event. The clicking noise is more constant, when making a turn while the car is in motion. Sometimes the steering wheel feels 'loose' or uncontrollable. It seems to be an issue with the steering coupler. It seems as this is a safety concern for me and others while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595624June 20, 2024
SERVICE BRAKES, ENGINE
My 2014 Santa Fe was scheduled for a Recall 251 ABS Brake Failure-Fire hazard. NHTSA and Hyundai both advised owners of vehicles associated with this recall to park away from structures and recommended the vehicle not to be driven. Hyundai did not have a solution for roughly 6 months. During that time I kept my vehicle parked and away from structures as recommended for that 251 safety concern. I periodically would start the car and let it run to keep it from failing. I went through an entire winter season waiting for a solution a recall. My car just sat. Extreme weather and susceptible to dirt as it sat outside parked. Finally in May 2024 I was informed that Hyundai had a solution and parts were ready for the 251 recall repair. Well the day I was scheduled to bring my vehicle in to be repaired I went out and attempted to start the vehicle but could not. I tried to jump the battery and it still wouldn’t start so I called the dealer and told them that I couldn’t get the vehicle started. They would not provide a tow so I rescheduled the appointment and I called a tow service the next day. Tow came and checked the battery. The battery was fine. They jumped the battery and the vehicle turned on. the vehicle to a local dealer and they repaired the recalls. The vehicle was driven to the dealer that week. My vehicle’s recalls were completed and I picked up the car a week later. All of a sudden when I went to start the car it would not turn over. I stalled in the lane of travel and avoided a collision. I called a private tow again, towed to the same dealer that did the recall. Engine light came on and they were able to determine that the crank position sensor failed as to the reason for stalling and intermittent starting. $600 later they repaired it. I left and the next day my car wouldn’t start again. I associated this with the 251 recall and wear as it sat dormant for too many months. Hyundai refused to provide Goodwill or reimbursement for the crankshaft repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595221June 19, 2024
ENGINE
May 26, 2024 I was driving on a freeway with my grandson. I heard a knocking/clicking sound from my 2018 Santa Fe. No warning lights came on. The car lost all power. I had to navigate the traffic and coast to a stop. Unfortunately we were on the side of the freeway right before a very busy entrance ramp. An 18 wheeler swerved to avoid hitting us. That's when I decided it was not safe to wait in the car for a tow truck. My car was taken to a Hyundai dealership. We received a call that the engine needs to be replaced and was quoted $20,000 for a new engine.I have spoken with a case manager at Hyundia corporate. He says they are waiting on the dealership to request a goodwill warranty because my car was 3,000 miles outside of the 100000 mile warranty. The dealership was suppose to submit it last week but as of today it has not been done. I looked to see if there were any recalls or class action suits for my make and model. That's when I discovered my vehicle has some outstanding safety recalls. I was never notified of these recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595315June 19, 2024
UNKNOWN OR OTHER
While getting up to speed on the freeway the full sunroof exploded. IT sounde like a bomb was going off and the entire sunrrof broke.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595345June 19, 2024
POWER TRAIN
The car has intermittent hard upshift from 1st to 2nd gear. It feels as if the transmission seems to slip for a moment then jolts the car, making a hard bang noise and jerking forward, and at times spinning the rear wheels. If I stop the car, turn off the engine and restart it clears the issue. It does not throw off any codes. I have taken it to the Hyundai Dealer several times and they have verified it with me while in the car but since it does not give a code or warning lights they tell me they cannot fix it. Hyundai corporate has also been made aware. This started at 77K miles and has been occurring for the last 3 years. I have brought it into hyundai over a dozen times for the concern. I have several videos of the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595356June 19, 2024
WHEELS
Tire inside sidewall blew out on rear right tire. No curb, no pothole. 40mph speed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595346June 19, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Front radar system continues to not work without having damaged caused. Makes cruise control not work. Forward collision not work, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595085June 18, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Engine has goes on out at 99000 miles has seized up .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595160June 18, 2024
POWER TRAIN
I was driving on the freeway and the transmission suddenly went out, causing me to quickly lose speed. The car was on, my foot was on the gas, but I wasn't moving forward. I maneuvered to the side of the road as best I could, with a semi on my tail and almost rear-ending me. I put the car in park, then in reverse and again in drive, put my foot on the gas, and still no movement. I turned the car off, and back on, and it worked fine. I had the car towed to the dealership where they stated they could not recreate the incident, and that no codes had been alerted. At my request, they also checked to make sure the system that records codes was working and I was told it was fine. The dealership couldn't help me. I am fearful of driving this vehicle, especially on the freeway as this could happen again at any time, putting myself and others in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594753June 17, 2024
ENGINE, POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
We were on our way home from the children's hospital in Philadelphia for my daughter (4 hours away from home) and my 2015 Santa Fe with the 3.3L motor began to knock. My dad (who is very mechanically inclined) pulled over at a gas station and checked oil and other fluids. It was low, even though I just had oil changed 900 miles before and it was checked before our trip to the hospital. We bought oil and put it in. Knocking was still there but was not as loud. We got back on interstate. Few miles up the road it completely lost power, extreme knocking, no lights on in the dash or any gauges out of normal range. He checked oil and it was completely empty but there was no oil trail or anything. We coasted into a crossover and that's when he saw the connecting rod under the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594813June 17, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The engine is continually knocking. It has caused the powertrain system to start to fail. The interior portion of the car with electrical is malfunctioning and causing the car to lag. Many attempts have been taken to get the vehicle fixed to no avail. $1,000 just to take out the engine to diagnose the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594822June 17, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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