Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10332167May 25, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THE PASSENGER'S SIDE FRONTAL AIR BAG WAS NOT ACTIVATED. THE DEALER ADVISED THE AIR BAGS WERE IDLE AND WOULD NOT ACTIVATE WITHOUT A PASSENGER OF AT LEAST 120 POUNDS OCCUPYING THE SEAT. THE MANUFACTURER CONFIRMED THE DEALER'S STATEMENT AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 25,256.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331575May 21, 2010
VEHICLE SPEED CONTROL
I'VE OWNED MY 2003 HYUNDAI SANTA FE SINCE JULY 2003 AND I HAVE BEEN MOSTLY PLEASED WITH THE VEHICLE. ON 4/30/10, I LEFT HOME FOR A TRIP TO ANOTHER TOWN APPROXIMATELY 100 MILES FROM HOME. THE TRIP WAS MOSTLY ON AN EXPRESSWAY TRAVELING AT SPEEDS OF 60 - 70 MILES PER HOUR. AS I NEARED MY DESTINATION, I GOT OFF THE EXPRESSWAY, ONTO A SURFACE ROAD. WITHIN 1 MILE OF BEING ON THE ROAD, I WAS CHANGING LANES AND SENSED MY CAR "PULLING" ME, WHILE I WAS LIGHTLY BREAKING. I LOOKED DOWN TO ENSURE THAT NEITHER MY FOOT, FLOORMAT OR ANYTHING ELSE WAS TOUCHING THE ACCELERATOR PEDAL. THERE WAS NO EXPLAINABLE REASON FOR THE ACCELERATION. HOWEVER, BY KEEPING MORE FOOT ON THE BRAKE, I WAS ABLE TO CONTROL THE CAR ENOUGH TO PULL INTO A PARKING LOT. I STOPPED THE CAR, AND PUT IN PARK. THE ENGINE WHINED LOUDLY. BUT I WAS ABLE TO TURN IT OFF. OVER THE NEXT 30 MINUTES I TRIED SEVERAL TIMES TO START THE CAR AND SEE OF THE THROTTLE WOULD SOMEHOW RESET ITSELF. BUT EACH TIME, THE ENGINE RACED LOUDLY. I CHOSE TO HAVE THE VEHICLE TOWED TO THE NEAREST HYUNDAI DEALERSHIP. THEY DETERMINED THAT A THROTTLE SENSOR HAD SHORTED OUT. THE PART WAS REPLACED AND I WAS GIVEN BACK THE VEHICLE ON 5/8/10. THE VEHICLE HA SEEMED TO OPERATE NORMALLY SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331360May 20, 2010
SERVICE BRAKES, HYDRAULIC
WHEN BRAKE PEDAL IS APPLIED THE VEHICLE DOES NOT STOP RIGHT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330998May 18, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED WHILE IN THE REVERSE POSITION, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARRANT. THE VEHICLE CRASHED REAR END INTO A LOADING DOCK AND SUSTAINED SUBSTANTIAL REAR BODY DAMAGE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 52,000. UPDATED 07/19/10 *BF THE CONSUMER STATED THE BRAKES FAILED. UPDATED 07/21/10*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10330524May 15, 2010
SUSPENSION:REAR
WHEN I WAS DRIVING MY 2003 HYUNDAI SANTA FE AT ABOUT 30MPH, THE REAR LEFT SUSPENSION FAILED AND I LOST CONTROL OF MY CAR. THE WHEEL CONNECTING TO IT WAS OUT OF ITS POSITION BY ABOUT 10 DEGREES. THE SUSPENSION IS HEAVILY RUSTED AND I WAS LUCKY I WAS NOT DRIVING ON A HIGHWAY AND NO ONE GOT HURT. I GOOGLED THIS PROBLEM AND FOUND SEVERAL SIMILAR CASES HAVE BEEN REPORTED TO YOU. SO I THINK MY CASE WOULD BE ONE OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330119May 12, 2010
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING AT APPROXIMATE SPEEDS OF 65 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER REPLACED THE WIRING HARNESS TO THE PASSENGERS AIR BAG YET THE FAILURE RECURRED. THE DEALER MADE A SECOND REPAIR TO THE PASSENGERS WIRING HARNESS AND WITHIN A YEAR, THE FAILURE RECURRED. THE VEHICLE WAS OUT OF WARRANTY AND ANY FURTHER REPAIRS WOULD BE AT THE OWNERS EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 52,781 AND THE CURRENT MILEAGE IS 110,000. UPDATED 10/05/10 *BF UPDATED 10/07/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329754May 10, 2010
VEHICLE SPEED CONTROL
VEHICLE HESITATES WHEN YOU STEP ON THE GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329378May 8, 2010
SERVICE BRAKES, HYDRAULIC
WITH ONLY 21,132 MILES ON THE VEHICLE, THE LEFT REAR BRAKE CALIPER STUCK RESULTING IN LOSS OF BRAKING WHEN PADS WORE OUT. BRAKES WERE INSPECTED LESS THAN 3000 MILES PRIOR TO LOSS OF BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328759May 4, 2010
FUEL SYSTEM, GASOLINE
MY HYUNDAI SANTA FE WAS PARKED WITH ENGINE IDLING WHEN A FIRE OCCURRED IN THE ENGINE COMPARTMENT. FIRE COMPLETELY ENGULFED FRONT OF VEHICLE BEFORE FIRE DEPARTMENT EXTINGUISHED THE BLAZE. VEHICLE IS A TOTAL LOSS. CAUSE OF THE FIRE NOT DETERMINED. VEHICLE RECEIVED PERIODIC SERVICE ONE MONTH EARLIER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10328836May 4, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE DRIVER HEARD A LOUD NOISE; BOTH TRAILING ARMS FRACTURED DUE TO CORROSION. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE CONTACT CALLED THE MANUFACTURER WHO INFORMED HER THAT RECALL 09V123000 (SUSPENSION: REAR) WAS IN EFFECT. THE REAR SUSPENSION WAS REPAIRED AND THE REAR AXLE REPLACED ACCORDING TO THE RECALL. SINCE THE REPAIR, THE VEHICLE SHAKES, SHIMMIES AND RATTLES. THE CHECK ENGINE LIGHT WAS ILLUMINATED AT ALL TIMES AND THE VEHICLE WAS HARD TO STEER AS IT PULLED FROM LEFT TO RIGHT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328899May 4, 2010
ELECTRICAL SYSTEM
OUR 2003 HYUNDAI SANTE FE WILL SHUT OFF WHILE DRIVING WITH NO WARNING AT ALL. THE TACHOMETER DROPS TO ZERO THEN THE VEHICLE WILL RESTART AND CONTINUE GOING. SOMETIMES IT WILL COMPLETELY SHUT OFF WHILE DRIVING OR AT A STOPLIGHT AND HAS TO BE PUT AND PARK AND CRANKED. THE VEHICLE ALSO BUCKS WHILE DRIVING AT TIMES AND THE TRANSMISSION SHIFT HARD WHEN PUTTING IN REVERSE AT TIMES. VEHICLE HAS BEEN SENT TO DEALERSHIP SEVERAL TIMES AND SAYS THEY CANNOT FIX IT WITHOUT SEEING IT HAPPEN WITH THEIR COMPUTER CONNECTED TO IT. OF COURSE, IT NEVER OCCURS FOR THEM. NOTHING HAS BEEN DONE TO RESOLVE THIS ISSUE. THIS HAPPENS NEARLY DAILY OVER THE LAST YEAR. THE VEHICLE IS NOT SAFE TO BE DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328576May 3, 2010
STRUCTURE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHENEVER THERE IS A HEAVY RAIN OR THE VEHICLE IS TAKEN THROUGH A CAR WASH, THE VEHICLE WOULD STALL. THE DEALER ADVISED THE PROBLEM COULD BE CAUSED BY THE ELECTRICAL SYSTEM GETTING TOO WET FROM EXPOSURE TO EXCESSIVE WATER AND REPLACED THE ELECTRICAL SYSTEM SENSOR. TWO WEEKS FOLLOWING REPAIRS, THE FAILURE RECURRED WHILE DRIVING AT SPEEDS OF 55 MPH. THE VEHICLE STALLED AND THERE WAS NO POWER STEERING. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE WITHOUT STEERING CAPABILITIES AND THE VEHICLE PROCEEDED TO CRASH INTO THE WALL OF AN OVERPASS. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS AWAITING AN ASSESSMENT OF THE DAMAGES. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 83,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10328511May 3, 2010
SUSPENSION:REAR, SUSPENSION
2002 HYUNDAI SANTA FE RECALL *GR IN LATE FEBRUARY, PRIOR TO RECEIVING THE RECALL NOTICE, THE SUB FRAME FAILED WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED ISSUE. THE CONSUMER HAD TO PAY TO HAVE THE SUB FRAME REPLACED. THE CONSUMER STATED THE BALL JOINT WAS BEING REPLACED AT THE TIME OF THE FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328637May 3, 2010
AIR BAGS
AIR BAG LIGHT STAYS ON. AIR BAGS WILL NOT DEPLOY IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328411May 2, 2010
POWER TRAIN
ENGINE HESITATION AND ACCELERATION,PULLING TO THE RIGHT OF THE ROAD. WHEN BRAKING ALMOST COMING TO A COMPLETE STOP. CAN HEAR WHEEL NOISE,LIKE TIRES ARE GOING TO FALL OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327184April 23, 2010
AIR BAGS, AIR BAGS:SIDE/WINDOW
WHEN MY WIFE IS SEATED IN THE PASSENGER SEAT THE AIR BAG SENSOR WILL NOT RECOGNIZE THAT A PERSON IS OCCUPYING THE PASSENGER SEAT. MY WIFE WEIGHS APPROXIMATELY 140 LBS. THIS HAS BEEN A REGULAR PROBLEM FOR THE LAST FEW YEARS AND HAS NOT GONE AWAY. IT IS THE SAME PROBLEM AS THE CURRENT NHTSA CAMPAIGN (08V161000) FOR 2006-2008 HYUNDAI SONATAS FOR WHICH HYUNDAI HAS ISSUED A RECALL. WE HAVE VISITED MULTIPLE DEALERSHIPS AND THEY HAVE ALL TOLD US THIS IS A COMMON PROBLEM WITH THE SANTA FE, HOWEVER SINCE HYUNDAI HAS NOT ISSUED A RECALL THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. THIS IS A VERY DANGEROUS PROBLEM AS BOTH THE FRONT AND SIDE PASSENGER AIR BAGS WILL NOT DEPLOY IN AN ACCIDENT WHICH COULD RESULT IN SERIOUS INJURY OR DEATH TO A PASSENGER. WE CURRENTLY OWN A 2007 HYUNDAI SANTA FE WITH 37,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327189April 23, 2010
AIR BAGS
I OWN A 2007 SANTA FE WITH 30,000 MILES. WHEN I AM SEATED ON THE PASSENGER SIDE THE AIR BAG SENSOR WILL STATE THAT IT IS INOPERATIVE, NOT RECOGNIZING ME AS A PASSENGER. I WEIGH 134 LBS WHICH SHOULD BE MORE THAN ENOUGH FOR THE AIR BAG SENSOR AND I AM REALLY CONCERNED SINCE THE FRONT AIRBAG WILL NOT WORK IN THE EVENT OF A CRASH. THAT COULD RESULT IN AN INJURY TO ME OR SOMEONE OF SIMILAR SIZE. I HAVE TALKED WITH TWO DEALERSHIPS ABOUT THIS ISSUE. BOTH RECOGNIZED THE ISSUE AS A COMMON PROBLEM. THE FIRST DEALERSHIP TOLD ME THAT NOTHING COULD BE DONE UNLESS HYUNDAI ISSUES A RECALL LIKE THEY DID FOR THE SONATAS (SEE CAMPAIGN ID 08V161000). THE SECOND DEALER OFFERED TO REPLACE THE SEAT (WHICH THEY DID BACK IN 2009), HOWEVER THAT HAS DID NOT SOLVED THE PROBLEM AT ALL. PLEASE CONSIDER RESEARCHING THIS ISSUE AS HYUNDAI HAS RECOGNIZED THIS PROBLEM WITH THE SONATAS ALREADY AND IT IS THE SAME ISSUE IN THE SANTA FE MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327208April 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2010 HYUNDAI SANTA FE V6 AWD LIMITED I PUT THE KEY IN THE IGNITION TO START IT, AND THE VEHICLE LUNGED FORWARD APPROXIMATELY 6 INCHES. THE VEHICLE WAS IN PARK WHEN I STARTED IT. LUCKILY MY FOOT WAS NEAR THE BRAKE, SO I INSTINCTIVELY SLAMMED ON THE BRAKE. I DO NOT KNOW HOW FAR IT WOULD HAVE GONE IF I HAD NOT DEPRESSED THE BRAKE PEDAL. LUCKILY THE VEHICLE IN FRONT OF ME WAS FAR ENOUGH AWAY, ALSO LUCKY THAT THERE WAS NOBODY WALKING BETWEEN MY VEHICLE AND THE ONE IN FRONT OF MINE. I TOOK IT TO SPORT HYUNDAI DODGE, THEY WERE VERY NICE. THEY PUT IT ON THEIR COMPUTER SCANNER, AND OF COURSE IT DID NOT COME UP WITH ANY PROBLEM CODES. LUCKILY I DO NOT HAVE REMOTE START ON THIS VEHICLE, BECAUSE WHO KNOWS WHERE THE VEHICLE MIGHT END UP. I WAS ALSO LUCKY THAT I WAS ACTUALLY SEATED IN THE VEHICLE AND NOT LEANING IN TO START IT. HOPEFULLY THIS WAS A FLUKE SITUATION AND WILL NEVER HAPPEN AGAIN. HOWEVER, I WILL HAVE TO REMEMBER TO START THIS VEHICLE WITH THE BRAKE DEPRESSED IF THERE IS SOMETHING IN FRONT OF MY VEHICLE. TOYOTA DEPENDED ON THEIR COMPUTERS TOO, WHICH NEVER CAME UP WITH ANY ERROR CODES EITHER, AND THEY THOUGHT THE CUSTOMER WAS AT FAULT, AND LOOK WHERE IT GOT THEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323171April 20, 2010
VEHICLE SPEED CONTROL
2008 HYUNDAI SANTE FE. CONSUMER STATES UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED THE ACCELERATOR PEDAL BECAME STUCK, WHICH CAUSED THE VEHICLE TO ACCELERATE AT A HIGH RATE OF SPEED. THE CONSUMER STATED HE APPLIED THE BRAKE WITH SO MUCH FORCE, THAT THE BRAKES BEGAN TO SMOKE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY KNEW RIGHT AWAY THAT PROBLEM MIGHT HAVE BEEN THE THROTTLE SENSOR MODULE. THE THROTTLE POSITION SENSOR WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326205April 18, 2010
STEERING
2001 SANTA FE AT ABOUT 50,000 MILES, FRONT DRIVER SIDE BALL JOINT CAUSED STEERING PROBLEM MARCH 2006, PART REPLACED. THEN MARCH 2009 FRONT PASSENGER SIDE BALL JOINT BROKEN, AS BEFORE PART REPLACED. IN BOTH CASES THE STEERING CAUSED THE CAR TO PULL SEVERLY TO THE RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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