Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10381288February 9, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHEN STOPPED WHILE APPLYING PRESSURE TO THE BRAKE, THE VEHICLE JERKED FORWARD. THE CONTACT STATED THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS COULD NOT DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. UPDATED 03/08/11 *BF UPDATED 1/4/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381297February 9, 2011
AIR BAGS
TL*THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE SEATED IN THE PASSENGER SEAT, THE CONTACT NOTICED THE AIR BAG OFF LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THERE WAS NOTHING THAT THEY COULD DO AND THE PROBLEM WAS RELATED TO THE CONTACT'S WEIGHT. THE MANUFACTURER WAS CONTACTED AND PROVIDED THE SAME RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382013February 8, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SUSPENSION, STEERING
VEHICLE PULLED HARD TO THE LEFT (THE SIDE I WANTED TO PASS ON) WHEN PASSING GEAR WAS USED. I CAME VERY CLOSE TO HITTING THE CAR TO MY LEFT. THE DEALERS SERVICE MANAGER CLAIMS THIS IS NORMAL DUE TO TORQUE KNUCKLE STEERING. (IT HAPPENED WHEN HE DROVE MY SUV AND HE TOLD ME THAT I WOULD HAVE TO GET USED TO IT!!! WE ALSO TRIED ANOTHER SUV AND EXPERIENCED THE SAME PROBLEM, PLEASE NOTE; THE SERVICE MANAGER TOLD ME THAT BIGGER TIRES WOULD PROBABLY SOLVE THE PROBLEM. WHEN I TOLD HIM THAT THE SUV IS UNDER WARRANTY AND THAT I WOULD NOT PAY FOR THEM HE DROPPED THE SUBJECT). I HAVE TRIED THE MANEUVER INDICATED WHEN THERE IS NO TRAFFIC AND IT HAPPENS MORE OFTEN THAN NOT. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF ANYONE WITHOUT MY QUICK REFLEXES. I HAD NOTICED THIS PROBLEM SEVERAL TIMES PRIOR TO THE PASSING INCIDENT ON A STRAIGHT ACCELERATION, BUT BELIEVED IT MIGHT BE AN UNEVEN PAVEMENT CAUSING IT. )I AM NOT A MECHANIC, BUT THINK THERE IS A CORRELATION BETWEEN THE STEERING AND THE DRIVE TRAIN THAT IS CAUSING THE PROBLEM. UPDATED 02/14/11 *BF THE DEALER INFORMED THE CONSUMER IT WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE CONSUMER ALSO STATED THE RIGHT REAR PASSENGER DOOR WOULD NOT OPEN FROM THE INSIDE. UPDATED PORTABLE 02/25/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381163February 8, 2011
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING
I TRIED TO START MY 2004 SANTA FE BUT THE ENGINE WOULD NOT TURN OVER (IT CRANKED FINE SO WE KNEW IT WAS NOT THE BATTERY). WHILE IT WAS BEING DRAGGED ONTO THE TOW TRUCK THE DRIVER'S SIDE FRONT TIRE DEFLATED. THE WHEEL DID NOT TURN WHILE BEING DRAGGED UP THE TRUCK RAMP. THE REPAIR SHOP SAID THAT THE FRONT SPRING HAD SNAPPED AND TRIGGERED A KILL SWITCH TO THE FUEL LINE WHICH PREVENTED THE CAR FROM STARTING. I NEVER HEARD ANY AWFUL SOUNDS WHILE DRIVING SO THE THE FRONT DRIVER'S SIDE COIL SPRING MUST HAVE SNAPPED WHILE PARKED IN THE DRIVEWAY. THE SPRING NEEDS TO BE REPLACED, AS DOES THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380934February 7, 2011
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP TO HAVE THE ALIGNMENT REPAIRED. WHILE THE VEHICLE WAS BEING REPAIRED, THE CONTACT WAS INFORMED THE FRONT FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380789February 4, 2011
SERVICE BRAKES, HYDRAULIC
IN COLD WEATHER (10-15 DEG.) BRAKES ARE VERY SOFT/SPONGY. NEED TO DEPRESS BRAKES NEARLY TO THE FLOOR BEFORE THE VEHICLE WILL STOP ON DRY PAVEMENT. AFTER DRIVING AND PUMPING THE BRAKES, THEY COME BACK BUT NOT TO NORMAL CONDITION. DEALER HAS HAD THE VEHICLE FOR 3 DAYS AND SAYS THERE IS NOTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379981February 2, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE THE CONTACT HAD HIS FOOT ON THE BRAKE PEDAL. HE MENTIONED THAT HE HAD TO APPLY AN INCREDIBLE AMOUNT OF PRESSURE IN ORDER TO KEEP THE VEHICLE FROM LEAPING FORWARD. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,900 AND CURRENT MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379895February 1, 2011
POWER TRAIN
ON SATURDAY, JAN. 15TH, I WAS DRIVING MY 2010 HYUNDAI SANTA FE V6 (4 1/2 MONTHS OLD, < 2000 MILES) WHEN I TURNED A CORNER ONTO A BUSY STREET, AND THE CAR LOST ALL POWER AS IF SOMEONE HAD TURNED OF THE IGNITION. LUCKILY WE WERE NOT IN AN ACCIDENT WHEN WE LOST POWER STEERING AND ENGINE POWER OR WHEN WE SAT IN THE MIDDLE OF TRAFFIC SINCE THE CAR WOULD NOT RE-START. ROADSIDE ASSISTANCE WAS UNABLE TO SEND ANYONE FOR ALMOST 40 MINUTES, SO WE HAD TO HAVE THE POLICE PUSH US TO SAFETY. AFTER BEING TOWED TO THE HYUNDAI DEALER FOR SERVICE, THE CAR JUST STARTED UP AGAIN. WE WERE TOLD THAT THEY COULD NOT FIND THE PROBLEM SINCE NO ERROR CODE WAS SEEN. THE TECHNICIANS UPDATED THE ECM TO VERSION CMAN S2 AB8F SINCE IT WAS A RECOMMENDED GENERAL SERVICE. NO ONE KNEW IF IT WOULD FIX THE PROBLEM. THE TECHNICIANS ALSO MENTIONED THAT ANOTHER CUSTOMER HAD THE SAME PROBLEM THE WEEK BEFORE. HYUNDAI CONSUMER AFFAIRS WAS NOT HELPFUL, BUT DID OPEN A CASE NUMBER. PROBLEM HAS NOT RE-OCCURED YET ALTHOUGH TRANSMISSION OFTEN POPS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379779January 31, 2011
SUSPENSION:FRONT
I WENT INTO GARAGE TO MOVE MY 2004 HYUNDAI SANTA FE OUT SO MY HUSBAND COULD PUT OUR 2009 HYUNDAI SONATA INTO IT. THE SANTA FE HAD BEEN SITTING IN THE GARAGE FOR ABOUT 4 DAYS UNDRIVEN. WHEN I STARTED TO BACK UP, IT WAS MAKING A LOUD NOISE. I GOT OUT OF THE VEHICLE TO MAKE SURE THERE WAS NOTHING IN THE WAY. NOT SEEING ANYTHING IN MY WAY, I CONTINUED TO BACK THE SANTA FE OUT TO THE STREET STILL HEARING A LOUD NOISE. MY HUSBAND CAME OVER TO SEE WHAT WAS MAKING THE NOISE AND NOTICED THAT THE WHOLE FRONT PASSENGER SIDE FENDER WAS RESTING ON THE TIRE. UPON RAISING IT WITH THE JACK, HE NOTICED THAT THE FRONT PASSENGER SUSPENSION COIL WAS BROKEN. I EVEN TOOK PICTURES OF IT WHILE IT WAS JACKED UP. THE UPSIDE TO THIS WHOLE THING IS THAT WE WEREN'T DRIVING IT AT A HIGH SPEED WHEN THIS HAPPENED. I'M SURE WE WOULD HAVE FLIPPED THE VEHICLE AND BEEN SERIOUSLY INJURED OR EVEN KILLED. WE HAVE 84,647 MILES ON IT AND WERE ALWAYS VERY METICULOUS WITH MAINTENANCE. WE WILL CALL THE DEALERSHIP TOMORROW, BUT FROM WHAT I CAN SEE, IT LOOKS LIKE AN EXPENSIVE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379523January 29, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2010 HYUNDAI SANTA FE LIMITED AND WITHIN A COUPLE WEEKS OF OWNING THE VEHICLE NOTICED TRANSMISSION PROBLEMS. AT FIRST, I THOUGHT IT WAS SOMETHING THAT I WAS DOING, BUT THEN MY HUSBAND DROVE IT AND SAID THE SAME THING. BETWEEN THE SPEEDS OF 10-40 MPH, THE TRANSMISSION SHIFTS HARD BETWEEN 2ND AND 3RD GEAR AND OCCASIONALLY BETWEEN 1ST AND 2ND GEAR AS IF IT GETS STUCK. IT DOES IT WHEN UPSHIFTING AND EVEN WHEN DOWNSHIFTING. IT HAPPENS CONSTANTLY, WHEN THE VEHICLE IS COLD, WHEN IT'S WARM, EVERY DAY. I MENTIONED IT TO THE DEALERSHIP WHEN I TOOK IT IN FOR AN OIL CHANGE AND OF COURSE THEY COULD NOT REPLICATE THE PROBLEM AND CAN'T DO ANYTHING UNTIL THEY CAN REPLICATE THE ISSUE. I GUESS I'LL JUST KEEP MENTIONING IT WHENEVER I TAKE IT IN FOR SERVICE AND HOPE THAT EVENTUALLY THEY WILL DO SOMETHING ABOUT IT. IT IS VERY FRUSTRATING SINCE THE VEHICLE WAS BRAND NEW. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379504January 28, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2010 SANTA FE ON OCCASION WILL LURCH FORWARD WHEN STARTED, AND MAKES A THUD SOUND FROM THE TRANSMISSION WHEN THIS HAPPENS. THIS STARTED WHEN THE CAR HAD ABOUT 1500 MILES ON IT. THEN AT ABOUT 5000 MILES, WHEN STARTING OUT IT SHIFTS FROM 1ST TO 2ND VERY HARD, ENOUGH TO NEARLY GET A WHIPLASH AND FEELS LIKE I HAVE BEEN HIT FROM BEHIND. I TOLD THE MECHANIC AT THE DEALER AND HE SAID HE WOULD DO THE RECALL WHICH HAD BEEN ORDERED FOR ANOTHER PROBLEM, AND MAYBE THAT WOULD HELP. IT DID NOT HELP. IT HAS HAPPENED SEVERAL TIMES SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378820January 26, 2011
SUSPENSION:FRONT
I HAVE A 2004 SANTA FE AND JUST THE OTHER DAY MY DRIVER SIDE COIL SPRING BROKE, LUCKY I WASN'T DRIVING IT AT THE TIME HOWEVER IT GOING TO COST ABOUT 1250.00 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378575January 25, 2011
VEHICLE SPEED CONTROL
WHILE I STOPPED AT A RED LIGHT MY VEHICLE STALLED WHICH THIS HAS OCCURRED SEVERAL TIMES PREVIOUSLY. I TURNED THE CAR ODD AND ON AGAIN AND PROCEEDED TO TURN AT THE LIGHT AND THE CAR STALLED AGAIN IN THE MIDDLE OF THIS BUSY INTERSECTION, I TURNED IT OFF AGAIN AND BACK AND BEGAN TO DRIVE UP A SMALL INCLINE. I PRESSED ON THE GAS PEDAL AND IT DID NOT FEEL AS IF WERE SPEEDING UP, ALL OF A SUDDEN I BEGAN TO ACCELERATE AND I PRESSED THE BRAKE AND IT CONTINUED TO GO FASTER. MY DESTINATION WAS COMING UP, AND THERE WAS A LOT OF TRAFFIC AHEAD OF ME. IN FEAR OF SPEEDING UP ANY FASTER AND HAVING A COLLISION WITH MY 5,1 1/2, AND 11 MONTH OLD IN THE BACK SEAT. I TURNED INTO A PARKING LOT AND PUT ON MY EMERGENCY BRAKE WHICH CAUSED ME TO SPIN OUT OF CONTROL AND LUCKILY RUN SIDEWAYS INTO A BANK OF SNOW. THE VEHICLE CONTINUED TO ACCELERATE WHILE THE CAR WAS IN PARK AND THE EMERGENCY BRAKE WAS ON. I TURNED THE KEY OFF AND THE VEHICLE STOPPED. MY DRIVER SIDE WAS UP ON A PILE OF SNOW TILTED AND I HAD TO GET ALL OF MY BABIES OUT OF THE PASSENGER SIDE DOOR. I DON'T EVER WANT TO PUT MY KIDS IN THAT CAR AGAIN AND THEY SAY THEY NEVER HEARD OF THIS AT THE DEALERSHIP BUT I HAVE SEEN PLENTY OF COMPLAINTS ON LINE. THIS WAS THE ONE OF THE WORSE FEELINGS I EVER HAD I REALLY JUST FEARED FOR MY CHILDREN AND WITH ALL THE COMPLAINTS I HAVE READ ON LINE ABOUT THIS I THINK THIS IS A DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378508January 24, 2011
SUSPENSION:FRONT
FAILURE OF FRONT COIL SPRING WHILE DRIVING. COIL SPRING SUDDENLY BROKE AND PUNCTURED TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379008January 22, 2011
UNKNOWN OR OTHER
AT 84,360 MILES OUR SUV WASN'T SHIFTING INTO 2ND GEAR, WOULD GO FROM 1ST TO 3RD. A BIG KLUNK WOULD OCCUR AROUND 20 MPH. TOOK INTO DEALERSHIP (WITHNELL HYUNDAI, SALEM, OR) IN JUNE 08, AND THEY RESET THE COMPUTER. HUSBAND ARGUED WITH SERVICE DEPT., SAYING HE WANTED A NEW TRANSMISSION, GUY SAID IF IT WENT BAD AGAIN THAT WOULD PROBABLY HAPPEN, AND HE SAID IF IT WENT BAD, WOULD GO BAD BY 100000 MILES. TOOK SUV BACK IN 8-2010 WITH 99960 MILES, WAS SHIFTING HARD AGAIN, WAS TOLD IT WAS THE REAR MOTOR MOUNT, AND THEY REPLACED THAT. THEN AT 105000 MILES JAN. 2011, SHIFTING HARD AGAIN, TOOK BACK TO DEALERSHIP THEY AGAIN RESET THE COMPUTER..AT NO CHARGE TO US, AND TOLD US "TRANSMISSION WAS FAILING".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377221January 20, 2011
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, EQUIPMENT
2001 HYUNDAI SANTA FE. CONSUMER STATES WHILE TRAVELING THE HOOD FLEW UP AND SMASHED THE WINDSHIELD *TGW THE CONSUMER STATED THE SAFETY RELEASE HOOD RUSTED OUT, ALSO THE PIECE THAT HELD THE SPARE TIRE RUSTED OUT. THE SPARE TIRE IS NOW HOUSED IN THE BACK OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378893January 18, 2011
AIR BAGS
I TOOK MY CAR INTO MY NEW LOCAL DEALER WALLACE HYUNDAI , STUART FL. MY AIR BAG LIGHT STARTED STAYING ON ALL THE TIME. AT THE TIME I BROUGHT IT IN, MY VEHICLE WAS STILL COVERED UNDER THE BUMPER TO BUMPER WARRANTY. THIS DEALER TOLD ME I HAD TO PAY $100.00 TO INSPECT THE VEHICLE FOR THE ISSUE. I HAVE NEVER IN THE LIFE OF OWNING 2 HYUNDAI SANTE FE'S (THIS BEING MY 2ND) DID I EVER HAVE TO PAY UP FRONT FOR BUMPER TO BUMPER ISSUES. I AM DISABLED AND DID NOT HAVE THE $100.00 SO I LEFT AND THEN THE WARRANTY RAN OUT, SO MY ISSUE HAS NEVER BEEN TAKEN CARE OF. TO THIS DAY, MY AIRBAG LIGHT IS STILL ON AND I AM CONCERNED IT WILL EITHER DEPLOY OR NOT DEPLOY AT ALL IN AN ACCIDENT. UPDATED 03/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376671January 14, 2011
SERVICE BRAKES, HYDRAULIC
REAR BRAKE LOCK ATLOW ( 21,000) MILES ROTOR GROOVED, EXCESSIVE HEAT POTENTIAL FIRE HAZARD, OUT OF CONTROL STEERING HYUNDAI SAYS THE BRAKE SLIDES MUST BE LUBRICATED..HOWEVER, THEIR MAINTENANCE SCHEDULE DOES NOT MENTION LUBRICATION OF BRAKE SLIDES AS PART OF SCHEDULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376727January 14, 2011
SUSPENSION:FRONT
PASSANGER SIDE SPRING SEPERATED CAUSING TIRE DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376378January 12, 2011
SUSPENSION:FRONT
I DRIVE A USED, 2004 HYUNDAI SANTA FE GLS. VERY RECENTLY, I WAS JUST LEAVING WORK WHEN A SEEMINGLY VERY ORDINARY THING HAPPENED TO MY CAR. I WAS STOPPED AT A STOP SIGN, WAITING TO TAKE A LEFT TURN. AS SOON AS I ACCELERATED AND BEGAN TO TURN, MY VEHICLE SUFFERED A BLOWN-OUT FRONT-PASSENGER SIDE TIRE. AS THE TIRE BLEW OUT, I HEARD A LOUD "CLUNK"AND THEN A "POP". SURPRISED, I PULLED THE CAR OVER AS SOON AS I COULD, OFF OF THE MAIN ROAD. I HAD ROADSIDE ASSISTANCE COME OUT TO CHANGE THE TIRE, BECAUSE I FOUND THAT I DID NOT HAVE THE TOOLS REQUIRED IN MY CAR TO CHANGE A TIRE. AFTER THE TOW TRUCK DRIVER PUT ON THE SPARE, I PAID HIM FOR HIS SERVICES AND WENT TO LEAVE. AS I TURNED THE WHEEL TO LEAVE, MY VEHICLE SUFFERED ANOTHER BLOW-OUT, SAME SIDE. MY CAR THEN HAD TO BE TOWED TO THE NEAREST SHOP TO BE LOOKED AT. TURNS OUT, MY FRONT-RIGHT COIL SPRING SNAPPED AND PIERCED MY TIRE(S). I CURRENTLY HAVE 73,000 MILES ON MY CAR, WHICH IS A GOOD AMOUNT, BUT AT THE SAME TIME, COIL SPRINGS DO NOT JUST SNAP FROM NORMAL WEAR AND TEAR. THE VEHICLE IS 7 YEARS OLD, NOT TWENTY. HOW COULD THIS HAPPEN? I FOUND OUT THAT WHEN THE COIL SPRING SNAPPED, IT ALSO SNAPPED THE STRUTS AND THE STRUT MOUNT, ON TOP OF MY TWO TIRES. THE TOTAL AMOUNT FOR THE DAMAGE WAS ABOUT $1200.00, AS BOTH SIDES NEEDED NEW PARTS TO ENSURE THE BEST HANDLING OF THE CAR. ALL I CAN THINK ABOUT IS, WHAT IF I WAS ON THE EXPRESSWAY DOING 65? IT'S A SCARY THOUGHT TO KNOW THAT I MAY NOT HAVE COME OUT OF THIS ALIVE. I AM VERY LUCKY IT HAPPENED AT SUCH A LOW SPEED, WITH HARDLY ANY CARS AROUND, OR ELSE I WOULD NOT HAVE LIVED TO TELL THE TALE. I HAVE NOTICED THAT SEVERAL OTHER SANTA FE OWNERS HAVE HAD THE SAME PROBLEM. AND GOD FORBID, MAYBE EVEN MORE THAT HAVE NOT LIVED TO TELL. THIS IS A DANGEROUS DEFECT, AND IT NEEDS TO BE LOOKED AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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